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Dell 2years Extended Warranty for INSPIRON 7000 & 2-in-1 / G-Series for Laptops (Email Delivery, No Physical Kit)

from Service Lee Technologies Pvt. Ltd
  • Dell Technologies Extended Warranty plans are only valid when purchased together with eligible new device purchased on Amazon and not valid if purchased standalone.
  • Dell Technologies’ 2 Years Additional Extended Warranty Pack (1 Year Default + 2 Year Additional Warranty) with Onsite Service.
  • Minimize expensive out-of-warranty repair and downtime costs.
  • Get reputable support from a name you can trust and enjoy the peace of mind that comes with knowing that your PCs are covered by Dell Technologies services. If your computer breaks down, Expert technicians will take care of the problem with your device through phone, chat, or email. An onsite service is delivered for any part replacements.
  • The Dell Extended Warranty plan cover commences on the expiration of the initial warranty period of 1 year and shall continue to remain in force for a period as applicable as per the plan. This coverage is for cost of parts & labor for the device covered under the warranty. This warranty is applicable only on new Dell products purchased along with the plan.
  • Minimal documentation is required during a claim. Customers can cancel the policy maximum within 7 working days from the date of purchase
  • 100% CASHLESS REPAIRS - 100% cashless* included up to the value of sum insured. The plan will auto-activate within 15 days of the device purchase date.

2 Years Total Protection Plan

from One Assist
  • Total Protection: Secure your Laptops from any accidental and liquid damage or electrical/mechanical failure for an extended period - digitally delivered in your registered e-mail within 24 hours with an easy 2-step activation process and a completely digital journey for the user
  • What's covered: –2 years coverage on any external Accidental and Liquid Damage caused unintentionally -additional 1 year of coverage of mechanical or electrical failures as covered by the device’s brand warranty - Multiple Claims up to Sum Insured - Sum Insured up to 55% of the device invoice value for ADLD, 100% of the device invoice value for extended warranty cover - Repairs from Brand Authorized Service Centres - 24*7 Call center support
  • What's not covered: - Any Intentional damage/loss - unauthorized/ third party repairs - cosmetic damages - accessories loss/damage
  • For your convenience: Easy Claim Process: Download the app, OneAssist from the App Store or Play Store or Visit our website www.oneassist.in, or Call our 24x7 operational customer support at 1800-123-3330
  • Disclaimer: The plan can be purchased only along with the product. The user must be 18 years or older. Only valid for products with a minimum 1-YEAR Brand warranty in India. The combined Sum Insured i.e., ADLD + EW cover shall not exceed 100% of the device invoice value. The plan cancellation window is 15 days and the customer needs to inform OA via buyer/seller message or via OA chatbot and OA App.

1 Year Extended Warranty

from Acko
  • What's covered - electrical and mechanical failures covered under original manufacturer’s warranty
  • Validity - Valid for 12 months after comprehensive manufacturer warranty has expired
  • Schedule a repair with just one click, no paperwork, no calls, no stress
  • Log on to Acko.tech to schedule a repair
  • What's not covered - Wear and tear and additional elements of an appliance apart from the main unit, are not a part of the cover
  • Acko will arrange a technician visit at home
  • Enjoy completely cashless repair
  • Your plan details will be delivered via email and not shipped to you. It will come from Acko Technology & Services Private Limited within 15 days of purchase
  • Acko Extended Warranty plans are only valid when purchased together with eligible new electronic products purchased on Amazon
  • No activation or app download required. The plan is not valid for any refurbished products or if purchased standalone
₹78,999.00 () Includes selected options. Includes initial monthly payment and selected options. Details
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  • Dell Technologies Extended Warranty plans are only valid when purchased together with eligible new device purchased on Amazon and not valid if purchased standalone.
  • Dell Technologies’ 2 Years Additional Extended Warranty Pack (1 Year Default + 2 Year Additional Warranty) with Onsite Service.
  • Minimize expensive out-of-warranty repair and downtime costs.
  • Get reputable support from a name you can trust and enjoy the peace of mind that comes with knowing that your PCs are covered by Dell Technologies services. If your computer breaks down, Expert technicians will take care of the problem with your device through phone, chat, or email. An onsite service is delivered for any part replacements.
  • The Dell Extended Warranty plan cover commences on the expiration of the initial warranty period of 1 year and shall continue to remain in force for a period as applicable as per the plan. This coverage is for cost of parts & labor for the device covered under the warranty. This warranty is applicable only on new Dell products purchased along with the plan.
  • Minimal documentation is required during a claim. Customers can cancel the policy maximum within 7 working days from the date of purchase
  • 100% CASHLESS REPAIRS - 100% cashless* included up to the value of sum insured. The plan will auto-activate within 15 days of the device purchase date.
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Dell G15-5520 Gaming Laptop, Intel i5-12500H/8GB DDR5/512GB SSD/Win 11 + MSO'21/NVIDIA RTX 3050 (4GB GDDR6)/15.6" (39.62cm) FHD WVA AG 120Hz 250 nits/Backlit KB Orange/Dark Shadow Grey/2.81kg

4.0 4.0 out of 5 stars 982 ratings

₹78,999.00 with 11 percent savings
M.R.P.: ₹88,999.00
Inclusive of all taxes
EMI starts at ₹3,830 per month. EMI starts at ₹3,830. No Cost EMI available EMI options
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7 days Service Centre Replacement

Replacement Reason Replacement Period Replacement Policy
Defective Item 7 days from delivery Dell warranty policy (at Service Centre)
Physical Damage,
Wrong and Missing Item
7 days from delivery Replacement
Defective item:
  • Amazon may provide support via self-help guides or on call or at doorstep, as applicable.
  • If this issue is not resolved, please contact Dell or visit the Service Centre.
  • Dell will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per Dell warranty policies.
  • Please check for nearest Brand service center in your location. For details click here

Physical Damage, Wrong, Missing Items:
  • Returns will not be accepted if it is an Open Box Delivery order
  • Remote verification by image/video will be done by Amazon
Free Delivery
The product is eligible for Free delivery. Learn more
1 Year Warranty
Premium support - 24/7 Technical phone,email, chat support, Hardware & Software support,On-site repair after remote diagnosis,International warranty,Support Assist
Top Brand
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Services Available
Service support is available with the product to make it ready to use. Service applicable on the product can be availed on the product detail page or during checkout. For Brand provided services, we will notify the brand once the product is delivered. Brand will subsequently contact to you to schedule the service. For paid services by Brands like AC installation the charges need to be paid directly to the brand technician we will initiate the request on your behalf

All services are listed below
  • Free installation and demo on Televisions. **Installation at the time of delivery available in select pincodes View details.Wall mount brackets are chargeable if not included in the box along with the TV
  • Free Phone set-up service at the time of delivery is available in select regions. This can be availed during checkout by selecting a time slot that mentions "with setup".View details
  • Free installation on Washing Machines and Refrigerator
  • Paid Installations for Air Conditioners and Chimneys. For Brand provided AC installations, service charges will have to be paid to the brand technician directly
  • Free assembly services for Furniture items requiring professional assembly
  • Paid set-up service on Laptops and SSD
  • Installation/Assembly &/or Set-up services are also available on Dishwashers, Security cameras, Cycles, Inverters, Soundbars
  • Automotive support: Tyre installation, Engine oil change, Brake disk replacement etc. available in select pincodes
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Dark Shadow Grey
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Purchase options and add-ons

Brand Dell
Model Name G15
Screen Size 15.6 Inches
Colour Dark Shadow Grey
Hard Disk Size 512 GB
CPU Model Core i5
RAM Memory Installed Size 8 GB
Operating System Windows 11
Special Feature Backlit Keyboard
Graphics Card Description Dedicated

About this item

  • Processor : 12th Gen Intel Core i5-12500H | Up to 4.50 Ghz | 12 cores | 16 Threads | 18 MB Cache | 45 W TDP // Memory : 8 GB, 1 x 8 GB, DDR5, 4800 MHz // Storage : 512 GB SSD
  • Display: 15.6" FHD 1920 x 1080 WVA, Non-Touch, Anti-Glare| 120 Hz ( 9ms ) | 250 nits | 45% NTSC
  • Graphics: NVIDIA GeForce RTX 3050 4 GB GDDR6 with max 90 W TGP
  • Cooling: Alienware-inspired thermal design features optimal cooling thanks to dual air-intake, copper pipes , two fans with ultra-thin blades and four strategically-placed vents. As a result, you can expect your system to stay cool when the action heats up enabling 100/100 CPU GPU concurrency and TDP up to 125 W (45W + 80 W)
  • Keyboard and Battery: US English Orange Qwerty Backlit Keyboard with Numeric Keypad and G-Key |3 Cell, 56 Wh, integrated
  • Software: Pre-Loaded Windows 11 Home with Lifetime Validity | MS Office Home and Student 2021 with lifetime validity| McAfee Multi Device Security 15-month subscription
  • Warranty: 1Yr In-Home Hardware Service
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Top Brand

Dell

86% positive ratings from 100K+ customers

100K+ recent orders from this brand

11+ years on Amazon

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This item: Dell G15-5520 Gaming Laptop, Intel i5-12500H/8GB DDR5/512GB SSD/Win 11 + MSO'21/NVIDIA RTX 3050 (4GB GDDR6)/15.6" (39.62cm) FHD WVA AG 120Hz 250 nits/Backlit KB Orange/Dark Shadow Grey/2.81kg
₹78,999.00
Get it by Saturday, January 4
In stock
Sold by CMPL ONLINE and ships from Amazon Fulfillment.
+
₹72,990.00
Get it by Wednesday, January 1
In stock
Sold by Clicktech Retail Private Ltd and ships from Amazon Fulfillment.
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₹34,990.00
Get it by Wednesday, January 1
In stock
Sold by Clicktech Retail Private Ltd and ships from Amazon Fulfillment.
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  • ‎‎Laptop, Battery, AC Adapter, User Guide, Manuals
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    Dell G15-5520 Gaming Laptop, Intel i5-12500H/8GB DDR5/512GB SSD/Win 11 + MSO'21/NVIDIA RTX 3050 (4GB GDDR6)/15.6" (39.62cm) FHD WVA AG 120Hz 250 nits/Backlit KB Orange/Dark Shadow Grey/2.81kg
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    Price-11% ₹78,999.00
    M.R.P:₹88,999.00
    -22% ₹76,690.00
    M.R.P:₹98,890.00
    -24% ₹61,000.00
    M.R.P:₹79,990.00
    -14% ₹84,990.00
    M.R.P:₹99,382.00
    -33% ₹72,490.00
    M.R.P:₹1,08,002.00
    -22% ₹1,85,990.00
    M.R.P:₹2,39,440.00
    Delivery
    Get it by Saturday, January 4
    Get it by Wednesday, January 1
    Get it by Wednesday, January 1
    Get it by Wednesday, January 1
    Get it by Wednesday, January 1
    Get it by Wednesday, January 1
    Customer Ratings
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    From the manufacturer

    5520
    G15_5520-Img1

    THE NEW G15 GAMING LAPTOP

    The G15 gaming laptop is designed to keep your adventures uninterrupted with improved thermals, processors.

    • 15.6" FHD WVA AG 120Hz 250 nits Narrow Border Display
    • 12th Generation Intel Core i5-12500H (3.30 GHz up to 4.50 GHz1, 8MB 12 Cores) Processor
    • NVIDIA GEFORCE RTX 3050 (4GB GDDR6) Graphics
    • 512GB Solid State Drive
    • 8 GB, 1 x 8 GB, DDR5, 4800 MHz Memory
    • Backlit Keyboard Orange

    5520

    Stylish colour option

    The highly mobile, gaming-inspired design features a new robust finish that's easy to care for and available in Dark Shadow Grey to suit your style.

    g15-5520

    Vivid visuals

    Get fully immersed in every experience thanks to the smooth rendering from graphics NVIDIA GeForce RTX 3050 and vivid colours of the FHD display panel 120Hz with 250-nits display with 3-sided narrow bezels. Plus, with 4GB GDDR6 of dedicated memory, you can experience thrilling action with faster loading times and a quieter system.

    g15-5520

    g15-5525

    g15-5520

    Ports and Slots

    g15-5520

    1. SuperSpeed USB 3.2 Generation 1 | 2. SuperSpeed USB 3.2 Generation 1 | 3. USB Type-C port with DisplayPort with alt mode | 4. SuperSpeed USB 3.2 Generation 1 | 5. HDMI 2.1 | 6. Power in | 7. RJ45 | 8. Headphones/mic

    Dell G15-5520 Gaming Laptop Information

    Technical Details

    Additional Information

    Feedback

    Dell G15-5520 Gaming Laptop, Intel i5-12500H/8GB DDR5/512GB SSD/Win 11 + MSO'21/NVIDIA RTX 3050 (4GB GDDR6)/15.6" (39.62cm) FHD WVA AG 120Hz 250 nits/Backlit KB Orange/Dark Shadow Grey/2.81kg


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    Customer reviews

    4 out of 5 stars
    982 global ratings

    Review this product

    Share your thoughts with other customers

    Customers say

    Customers find the laptop has good quality and performance. They say it's a perfect gaming laptop, all apps work fast, and games run smoothly. However, some customers report issues with poor battery life, especially while gaming. They also dislike the weight. There are mixed opinions on value for money, heat level, build quality, and sound quality.

    AI-generated from the text of customer reviews

    99 customers mention "Laptop quality"99 positive0 negative

    Customers are satisfied with the laptop's quality. They find it good for gaming, with powerful hardware ensuring smooth gameplay and a high-refresh-rate display. However, some customers are disappointed with the battery life, which is less than 2 hours. The large build is also appreciated.

    "Bought this for 60k in independence day sale. Best laptop if you find in this budget as other competitors are not any near of this segment laptop in..." Read more

    "Good laptop, Pros: fast, apt screennsize, no lag issue, do multitasking. Cons: battery can be better, heavy, keys quality can improve." Read more

    "...this laptop loves ur fingerprint so better watch for that but the quality is study except that mine was defective on hinge" Read more

    "...this laptop on 11 th april for 70k and trust me its the best in its prize range currently (2024) performence is grt , brilliant cooling system ,..." Read more

    90 customers mention "Performance"65 positive25 negative

    Customers like the notebook computer's performance. They say it boots up quickly, all apps work smoothly, and games run smoothly. The keyboard and mouse pad respond quickly and smoothly, and the RAM usage is nominal while multitasking. Overall, customers are satisfied with the laptop's performance and functionality.

    "...Laptop response is also very good , not jitter ,no lag in game and Windows UI...." Read more

    "Good laptop, Pros: fast, apt screennsize, no lag issue, do multitasking. Cons: battery can be better, heavy, keys quality can improve." Read more

    "...Speaking of RAM, there's an issue with system usage that takes up almost 45% of the 16GB RAM even when there are no resource-intensive tasks..." Read more

    "...Performance is top notch and the heating issue see the thing is it was 12500h product and a 95w GPU so..." Read more

    52 customers mention "Value for money"36 positive16 negative

    Customers have different views on the laptop's value for money. Some find it a fair tradeoff for the specs and offers, like free McAfee for 2 years and Microsoft Office Student Edition for free. Others say it's a waste of money, with freezing issues and average performance.

    "...Got free McAfee for 2 years and MS office student edition for free...." Read more

    "Value for money" Read more

    "Degin is average but performance is good and sound quality is good 😊..." Read more

    "...sound quality is awesome and value for money spent. Only con in this is it's bulky and could have done better with the looks." Read more

    44 customers mention "Heat level"14 positive30 negative

    Customers have different experiences with the laptop's heat level. Some say it stays cool, with smooth fans working. Others report issues like fast heating, keyboard getting toasty, and changing settings.

    "...The keyboard gets quite toasty, and I found myself constantly adjusting the fan speed to manage the heat...." Read more

    "...in its prize range currently (2024) performence is grt , brilliant cooling system , god performence and sound only drawback is the battery life is..." Read more

    "...out within the time span and with this minor work, the laptop gets heated from top, left side & back side at the airvent positions which should not..." Read more

    "...But it's getting heat on centre on the base of laptop because of its processor." Read more

    39 customers mention "Build quality"26 positive13 negative

    Customers have different views on the build quality of the notebook computer. Some find it sturdy and modern-looking, with a large build that doesn't wobble or flex. Others mention issues like poor camera quality, screen quality, and hardware issues.

    "...Build quality is also very sturdy and modern looking...." Read more

    "...build is good yeah this laptop loves ur fingerprint so better watch for that but the quality is study except that mine was defective on hinge" Read more

    "...Cons: battery can be better, heavy, keys quality can improve." Read more

    "...soo Nice ..Every thing is just Best in class Quality of Body is super sturdy Sound quality is Very nice..." Read more

    32 customers mention "Sound quality"21 positive11 negative

    Customers have different views on the sound quality of the notebook computer. Some find it good, with no fan sounds and powerful speakers. The keyboard feels quiet and comfortable, and there are no issues with USB, RJ45, audio jack, or HDMI. However, others report loud sounds, overheating, and irritating fan noises. There is also mention of cracking sounds when closing the lid.

    "...performence is grt , brilliant cooling system , god performence and sound only drawback is the battery life is below average as its heavy utility..." Read more

    "...Sound quality is Very nice Gaming You can do run any game smoothly..." Read more

    "...There was some hinge problem that whenever I close the lid I hear cracking sound then i order for a replacement..." Read more

    "...this laptop the screen is good, it is very smooth to handle,the speakers are good, it can handle any type of program , the design is very tough...." Read more

    99 customers mention "Battery life"10 positive89 negative

    Customers are dissatisfied with the laptop's battery life. They mention it drains quickly, has a short battery backup, and requires frequent battery replacements. Some customers also report issues like blue screens and power off problems that could result in data loss.

    "...The only problem i see in laptop is battery life , It will not last for more then 2hrs(in windows OS)...." Read more

    "...Cons: battery can be better, heavy, keys quality can improve." Read more

    "...Initially, it was not powering up. Battery was dead, but charging it brought it back to life...." Read more

    "...system , god performence and sound only drawback is the battery life is below average as its heavy utility laptop and consume more power for good..." Read more

    26 customers mention "Weight"0 positive26 negative

    Customers find the laptop too heavy and bulky. They find it difficult to carry and not portable. The battery life is also a concern.

    "...Cons: battery can be better, heavy, keys quality can improve." Read more

    "...yeah this thing is heavy i don't know what they put inside of it but it is heavy 3kgs..." Read more

    "...sound only drawback is the battery life is below average as its heavy utility laptop and consume more power for good performence" Read more

    "...shutter, the battery doesn't last for 3 hours and mainly it weights more than 2.5kg ...." Read more

    Let's Get Real: My Experience with DELL G15 Intel i5-12500H16GB
    3 out of 5 stars
    Let's Get Real: My Experience with DELL G15 Intel i5-12500H16GB
    Hey there, fellow tech enthusiasts! I'm here to share my genuine experience with the DELL G15 Intel i5-12500H 16GB laptop. Buckle up, as I'm going to be totally candid about the ups and downs I encountered during my laptop-buying adventure.The Pros - What I Loved:-First things first, let's talk about the positives! The DELL G15 impressed me with its smooth handling and those fantastic mouse pad gestures. No more annoying lags or glitches when navigating around! Plus, the sturdy build quality gave me a sense of confidence that this laptop could withstand the test of time.One thing that pleasantly surprised me was that Windows, McAfee, and Office were pre-activated right out of the box. It saved me the hassle of dealing with those activations separately. The keyboard, overall, was a delight to type on. Although there was a slight issue during gaming, it didn't majorly impact my everyday usage.The Cons - The Not-So-Great Stuff:-Now, let's dive into the not-so-great aspects. If you're a hardcore gamer, this might not be the best pick for you. The keyboard gets quite toasty, and I found myself constantly adjusting the fan speed to manage the heat. Without an AC in the summer, it can be a real bummer.While the performance was generally good, I did face some hiccups during gaming, especially in PUBG. I couldn't figure out if it was because of the heat or high RAM consumption. Speaking of RAM, there's an issue with system usage that takes up almost 45% of the 16GB RAM even when there are no resource-intensive tasks running.I tried to tweak things by altering some settings in "msconfig" to reduce RAM usage, but it caused problems with the G alien shortcut key and audio jack. A bit of a trade-off there. The laptop is better suited for single-tasking, as running multiple Chrome tabs pushed the RAM utilization to 76-78%.As for battery life, it's not the most impressive, providing only about an hour of backup. So, if you're a person who needs long-lasting battery power, you might want to consider other options.Why I Made This Purchase:-Now, you might be wondering, "Why on earth did you buy it then?" Well, I had my reasons. My previous laptop experience with DELL's service support was excellent, so I trusted the brand blindly. Besides, I specifically wanted an Intel processor, and the DELL G15 checked that box perfectly.For my needs, smooth performance and everyday tasks were more important than gaming performance. I mostly use the laptop at home, so I didn't care much about its weight or gaming capabilities. Each person has their unique usage requirements, so consider your own needs before making a decision.The Bottom Line:-To cut to the chase, this laptop suits my personal requirements, but it does come with a fair share of cons. Be sure to weigh the pros and cons carefully before making your own choice. DELL's customer support, especially through WhatsApp, was a significant plus, and it helped me resolve some of the issues.Now regarding Pricing:-I got this DELL G15 for ₹67,527 on 15th July 2023. The original price was ₹72,990, but I received an instant discount of ₹908 through Amazon ICICI, and an additional ₹1,000 promotional discount was applied. With these discounts, the price reduced to ₹71,082. And here's the best part: I also received a cashback of ₹3,554 (5% ICICI Amazon credit card) in my Amazon wallet, further reducing the total cost. So, after considering all the discounts and cashback, the laptop cost me a fantastic ₹67,527 only.If you find a similar deal between ₹67,000 to ₹68,000, it's worth considering. Keep other options open if you're reading this in 2024.So, there you have it, my genuine review of the DELL G15. Keep in mind my experiences, and I hope this helps you in making an informed decision about your dream laptop! Happy tech-hunting!
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    Top reviews from India

    • Reviewed in India on 18 August 2024
      Colour: 6GB RTX 3050 GPU+8GB+512GBVerified Purchase
      Bought this for 60k in independence day sale. Best laptop if you find in this budget as other competitors are not any near of this segment laptop in terms of performance.

      The only problem i see in laptop is battery life , It will not last for more then 2hrs(in windows OS).

      Also if you are going for 8gb ram variant, then my suggestion would be to go for 16gb variant if you are more into gaming (for casual use 8gb is enough) , I bought 8gb variant and i do gaming that's why I know

      Laptop response is also very good , not jitter ,no lag in game and Windows UI.

      Appearance of laptop is very good , more like a alienware laptops. Build quality is also very sturdy and modern looking.

      Screen is also good if you plan for casual use , but not too much crisp colour.

      Lastly extend you warranty from dell official site in 45days as cost of warranty extension will be less compared to after 45days of delivery.
      Customer image
      5.0 out of 5 stars Best performance laptop
      Reviewed in India on 18 August 2024
      Bought this for 60k in independence day sale. Best laptop if you find in this budget as other competitors are not any near of this segment laptop in terms of performance.

      The only problem i see in laptop is battery life , It will not last for more then 2hrs(in windows OS).

      Also if you are going for 8gb ram variant, then my suggestion would be to go for 16gb variant if you are more into gaming (for casual use 8gb is enough) , I bought 8gb variant and i do gaming that's why I know

      Laptop response is also very good , not jitter ,no lag in game and Windows UI.

      Appearance of laptop is very good , more like a alienware laptops. Build quality is also very sturdy and modern looking.

      Screen is also good if you plan for casual use , but not too much crisp colour.

      Lastly extend you warranty from dell official site in 45days as cost of warranty extension will be less compared to after 45days of delivery.
      Images in this review
      Customer image
      Customer image
      26 people found this helpful
      Report
    • Reviewed in India on 7 December 2024
      Colour: 4GB RTX 3050 GPU+16GB+1TBVerified Purchase
      Good laptop,
      Pros: fast, apt screennsize, no lag issue, do multitasking.
      Cons: battery can be better, heavy, keys quality can improve.
    • Reviewed in India on 18 August 2023
      Colour: Dark Shadow GreyVerified Purchase
      I received this product in one day delivery and I'll tell u what happened
      1) There was some hinge problem that whenever I close the lid I hear cracking sound then i order for a replacement
      2) The guy was from "Trouble Shooting" and he called me in afternoon as per my schedule for replacement but he told a strange story which i thought was fraud
      3) As i previously checked on their website some of them pasted the same story of "they can't come due to some reason so they want a pin over the call" and it was clearly mentioned in the email that I recieved for the pin to no give it over the call , also the guy mentioned in email which was technician was different from who was calling me
      4)so i refused to give the pin to which he replied that "you won't get your product replaced as no matter what u will have to give code over the pin"
      5) I called Amazon customer care to which they said "either they will refund or replace on 16"
      But I meant i recieved this on 10 then 6 day later , I mean what the hell
      6) I then called the customer service on consecutive issue to which they were giving false answers that "yeah it will get replaced on this date or this date etc.."
      7) then on 16 the technical guy came this time and checked for the product after I asked the person who called me to send them then the guy said your replacement will be done by Amazon service
      I mean seriously
      8) then i again called Amazon service to which they replied that" they can't get your product replaced due to some issue so they'll refund" i meant all this time the other guys were saying it will get done and this and that now this I was delaying my work due to this and now this idk I will hell not recommend Amazon for large amount of purchase
      This was my 2nd time in 2 years that I recieved defective laptop and it wasn't replaced
      Amazon is really bad at services only good for low amount of items

      Anyways coming to the product

      1) Performance is top notch and the heating issue see the thing is it was 12500h product and a 95w GPU so yeah I will heat even mine got to touch 95 while gaming but I don't matter cauz it was giving me the 120+ fps on ultra settings at apex legends
      2) sounds really good yeah loud and I liked it
      3) display is bit lagging in colors as it has wva panel instead of IPS but u won't regret as this panel is also good
      4)yeah this thing is heavy i don't know what they put inside of it but it is heavy 3kgs
      5) build is good yeah this laptop loves ur fingerprint so better watch for that but the quality is study except that mine was defective on hinge
      Customer image
      5.0 out of 5 stars Product is great but Amazon is worst
      Reviewed in India on 18 August 2023
      I received this product in one day delivery and I'll tell u what happened
      1) There was some hinge problem that whenever I close the lid I hear cracking sound then i order for a replacement
      2) The guy was from "Trouble Shooting" and he called me in afternoon as per my schedule for replacement but he told a strange story which i thought was fraud
      3) As i previously checked on their website some of them pasted the same story of "they can't come due to some reason so they want a pin over the call" and it was clearly mentioned in the email that I recieved for the pin to no give it over the call , also the guy mentioned in email which was technician was different from who was calling me
      4)so i refused to give the pin to which he replied that "you won't get your product replaced as no matter what u will have to give code over the pin"
      5) I called Amazon customer care to which they said "either they will refund or replace on 16"
      But I meant i recieved this on 10 then 6 day later , I mean what the hell
      6) I then called the customer service on consecutive issue to which they were giving false answers that "yeah it will get replaced on this date or this date etc.."
      7) then on 16 the technical guy came this time and checked for the product after I asked the person who called me to send them then the guy said your replacement will be done by Amazon service
      I mean seriously
      8) then i again called Amazon service to which they replied that" they can't get your product replaced due to some issue so they'll refund" i meant all this time the other guys were saying it will get done and this and that now this I was delaying my work due to this and now this idk I will hell not recommend Amazon for large amount of purchase
      This was my 2nd time in 2 years that I recieved defective laptop and it wasn't replaced
      Amazon is really bad at services only good for low amount of items

      Anyways coming to the product

      1) Performance is top notch and the heating issue see the thing is it was 12500h product and a 95w GPU so yeah I will heat even mine got to touch 95 while gaming but I don't matter cauz it was giving me the 120+ fps on ultra settings at apex legends
      2) sounds really good yeah loud and I liked it
      3) display is bit lagging in colors as it has wva panel instead of IPS but u won't regret as this panel is also good
      4)yeah this thing is heavy i don't know what they put inside of it but it is heavy 3kgs
      5) build is good yeah this laptop loves ur fingerprint so better watch for that but the quality is study except that mine was defective on hinge
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      112 people found this helpful
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    • Reviewed in India on 30 May 2024
      Colour: Dark Shadow Gray with Black thermal shelfVerified Purchase
      "I received the product on May 6th. Initially, it was not powering up. Battery was dead, but charging it brought it back to life. Unfortunately, I didn’t have much time to explore it because it had other issues as well—specifically, the display was faulty.
      I promptly complained to Amazon, and the situation escalated from there:

      On May 15th -
      no one from Amazon or pick up service showed up and the scheduled pickup was canceled citing verification failure .
      After contacting customer service, they assured me it wasn’t a major issue and rescheduled the pickup while registering a complaint against the pickup service.

      The next pickup date was May 17th-
      but once again, no one came to pick up the laptop. Surprisingly, I received a notification stating that the pickup was denied by the customer, which never happened.

      On May 20th, the same scenario repeated, and a new pickup date was assigned.

      Unfortunately, on May 21st, no pickup occurred because no one showed up.

      Now, despite all these events, the customer service team claims that internal checks reveal the pickup was denied by me, and they won’t take any further action since the product was deemed to be in good condition."
      Customer image
      1.0 out of 5 stars Pathetic return experience.
      Reviewed in India on 30 May 2024
      "I received the product on May 6th. Initially, it was not powering up. Battery was dead, but charging it brought it back to life. Unfortunately, I didn’t have much time to explore it because it had other issues as well—specifically, the display was faulty.
      I promptly complained to Amazon, and the situation escalated from there:

      On May 15th -
      no one from Amazon or pick up service showed up and the scheduled pickup was canceled citing verification failure .
      After contacting customer service, they assured me it wasn’t a major issue and rescheduled the pickup while registering a complaint against the pickup service.

      The next pickup date was May 17th-
      but once again, no one came to pick up the laptop. Surprisingly, I received a notification stating that the pickup was denied by the customer, which never happened.

      On May 20th, the same scenario repeated, and a new pickup date was assigned.

      Unfortunately, on May 21st, no pickup occurred because no one showed up.

      Now, despite all these events, the customer service team claims that internal checks reveal the pickup was denied by me, and they won’t take any further action since the product was deemed to be in good condition."
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      120 people found this helpful
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    • Reviewed in India on 15 October 2024
      Colour: Dark Shadow Gray with Black thermal shelfVerified Purchase
      I bought this laptop on 11 th april for 70k and trust me its the best in its prize range currently (2024) performence is grt , brilliant cooling system , god performence and sound only drawback is the battery life is below average as its heavy utility laptop and consume more power for good performence
      6 people found this helpful
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    • Reviewed in India on 2 November 2024
      Colour: Dark Shadow Gray with Black thermal shelfVerified Purchase
      It is good laptop and it's too early for me comment about lag and other things. For now it's booting very fast and all apps are working fast. Games are working smooth. Amazon given good deal for this model and it's nice Alienware feel. Got free McAfee for 2 years and MS office student edition for free. Even though it is 15.6 inches screen but looks little bit small feel as it's not wide screen model. Only Disadvantage is battery coming back up for max 3 hours.
      Customer image
      4.0 out of 5 stars Good laptop
      Reviewed in India on 2 November 2024
      It is good laptop and it's too early for me comment about lag and other things. For now it's booting very fast and all apps are working fast. Games are working smooth. Amazon given good deal for this model and it's nice Alienware feel. Got free McAfee for 2 years and MS office student edition for free. Even though it is 15.6 inches screen but looks little bit small feel as it's not wide screen model. Only Disadvantage is battery coming back up for max 3 hours.
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      4 people found this helpful
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    • Reviewed in India on 6 October 2024
      Colour: Dark Shadow Gray with Black thermal shelfVerified Purchase
      LOOKS are soo Nice ..Every thing is just Best in class Quality of Body is super sturdy
      Sound quality is Very nice
      Gaming You can do run any game smoothly
      Just Battery backup is not that good and thats not the problem because every gaming laptop will have poor backup ..but its ok on battery saver for normal tasks 2 to 3 hours max
      Performance is top notch
      Customer image
      5.0 out of 5 stars Very Powerful
      Reviewed in India on 6 October 2024
      LOOKS are soo Nice ..Every thing is just Best in class Quality of Body is super sturdy
      Sound quality is Very nice
      Gaming You can do run any game smoothly
      Just Battery backup is not that good and thats not the problem because every gaming laptop will have poor backup ..but its ok on battery saver for normal tasks 2 to 3 hours max
      Performance is top notch
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      11 people found this helpful
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