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Hatch Restore 1 (2020 Model)
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Color | Grey |
Brand | Hatch Baby |
Power Source | Corded Electric |
Model Name | Restore 1 |
Music Tracks | White Noise |
About this item
- A new, improved version of Restore is now available on Amazon as Hatch Restore 2.
- Restore 1 is a sound machine and sunrise alarm clock that also enables a personalized sleep-wake routine.
- Expand your library: Your Restore comes with nature sounds and white noise to drown out distractions and help you drift to sleep. To access even more content, including meditations, sleep stories, soundscapes and curated wind-down channels, give Hatch Sleep Membership a try! Subscription sold separately in app; free trial included.
- Control via app or touch: Control with soft-touch buttons on the device, or use the free companion app for iOS or Android.
- Device requires Wi-Fi and Bluetooth.
Frequently bought together
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Product Description
Product details
- Product Dimensions : 7.5 x 1.5 x 5.75 inches; 2.07 Pounds
- Item model number : Restore 1
- Date First Available : April 24, 2020
- Manufacturer : Hatch
- ASIN : B087M94WWW
- Best Sellers Rank: #17,240 in Health & Household (See Top 100 in Health & Household)
- #40 in Sleep Sound Machines
- Customer Reviews:
Product guides and documents
Videos
Videos for this product
2:05
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Personalize Your Sleep Routine With Lights and Sounds
The Spruce
Videos for this product
1:12
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Must watch review of Hatch Restore 1- 2020 Model
Sarah Pruitt
Videos for this product
0:26
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Things to consider before you but the sunrise alarm clock
Sara Joy
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the sleep quality of the noise machine. They mention it helps them fall and stay asleep. They say it helps create and maintain a sleep schedule and makes a significant difference in their morning moods. However, some customers have reported issues with the performance and value of the product. They state it doesn't consistently work and that it's not worth the price. Customers also have different opinions on ease of use, sound quality, brightness, and noise.
AI-generated from the text of customer reviews
Customers like the sleep quality of the noise machine. They say that the white noise not only helps them fall asleep, but also stays asleep during the night. This helps them create and maintain a sleep schedule, and it makes a significant difference in their morning moods. They also appreciate the different options for sleep, such as meditation, and don't feel groggy.
"...It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family..." Read more
"...This has made a significant difference in my morning moods.Waking up doesn’t have to be as hard as we make it...." Read more
"...before I’m fully ready to wake up, when I am ready to wake up, I feel more at peace, awake, and aware of my surroundings without feeling the need to..." Read more
"...me out of sleep instead of waking me up in a panic, it also helps me fall asleep. The hatch has several light and sound settings to choose between...." Read more
Customers are mixed about the sound quality of the noise machine. Some mention that the alarm sounds are a bit better than the other one, and it's a pleasant way to wake up. However, others say that the sounds were way off, the non-subscription noises are limited, and the wind sound stops so abruptly that it shakes them awake every time. The starting volume is so low, that customers can barely hear it.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...is the expansive content library -- guided meditations, white/relaxing noises, bedtime stories, etc -- making it much more than an alarm clock...." Read more
"...or it had the light feature but no sound feature, or no smart phone app...." Read more
"...finally goes off at the time it is supposed to, but it sounds like a busted speaker (and of COURSE it won’t turn off)...." Read more
Customers are mixed about the ease of use of the noise machine. Some mention that the routine was nice, and it was easy to use once they had it set up, while others say that it takes a lot of finagling to get the off button to work, the interface isn't very easy, and the setup process took a while. It is also frustrating and not worth the hassle.
"...The set up and connection was streamlined and easy to follow the prompts.What I love:•..." Read more
"...The app could be improved. I find it a bit clunky to navigate at times with a few more clicks and interactions than needed...." Read more
"...The app that drives them is simple, easy to use and beautiful...." Read more
"...It is pretty good, but it takes a few seconds to connect when you open the app. But from the app you can control the sounds, colors, and brightness...." Read more
Customers are mixed about the brightness of the product. Some mention that the light is nice, the wake-up alarm is great, and the gradual light turning on is great. However, others say that the days of the week, or the light setting was limited, and that the big disappointment is how bright the clock is at night.
"...morning, the light on the Restore syncs with the sunrise and gradually brightens, which is especially great since I like to sleep with blackout..." Read more
"...In the end, I was stuck with a very adequate night light that could not function as a clock, alarm clock, or sound machine - which is not a lot of..." Read more
"...has essentially replaced that while also providing a low, attractive ambient light to help our young child to the bathroom or to guide us to his..." Read more
"...the alarm time for different days of the week, or the light setting was limited (one color, or one speed, or no control over brightness), or it had..." Read more
Customers are mixed about the noise of the noise machine. Some mention the sunrise alarm is amazing, while others say it can be a bit buggy.
"...’re looking to get great sleep naturally and need some help, this product is fantastic...." Read more
"...that the subscription features are at the top and there is no way to turn it off or customize the app to not see them...." Read more
"...I’ve enjoyed that this alarm has a sunrise setting, this feature has assisted in my subconscious awakening before I’m fully ready to wake up, when..." Read more
"I swear by this alarm, not only does this alarm pull me out of sleep instead of waking me up in a panic, it also helps me fall asleep...." Read more
Customers are dissatisfied with the performance of the noise machine. They mention that it doesn't consistently work, has some problems, and randomly disables its alarm. The technology used in the product is not very good, and it falls way short of its goal.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...I got it connected in my room and it STILL didn’t work...." Read more
"...the end, I was stuck with a very adequate night light that could not function as a clock, alarm clock, or sound machine - which is not a lot of..." Read more
"...I bought this hatch in January and it worked perfectly…until last week (4 months later).To snooze the alarm, you press the top button...." Read more
Customers are dissatisfied with the value of the noise machine. They mention that the wind down feature is unusable without a subscription, and the app is clunky. Customers also say that the product is a complete waste of plastic and the wind-down feature is not functional without logging into their account.
"...Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features...." Read more
"...What a way to wake up! Wouldn’t recommend this at all. Incredibly expensive for the short life span it had." Read more
"...-Without the very pricey, limited, restrictively curated, and frankly left-biased content store (meditations, 'spiritual sounds, etc), this is..." Read more
"...But this one was a waste of money.***editI contacted Hatch support and their customer service was excellent...." Read more
Customers are dissatisfied with the bluetooth connectivity of the noise machine. They mention that it would not connect again, it no longer connects to the Wi-Fi, and the app does not even connect. This makes it difficult to set up and use the sound machine.
"...Now, I’m past the deadline to return it and the thing won’t connect...." Read more
"When I first unboxed this I could NOT get it to connect as my apartment complex uses a captive portal network (MAC address needed)...." Read more
"...during the setup process the device consistently had difficulties maintaining a connection to the wifi network long enough to complete the..." Read more
"...neutering elements within these devices that are frustrating in the area of bluetooth connectivity...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Hidden subscription requirement, connection issues!
Got this having read the description explaining that a subscription was required for advanced features like goodnight stories.
That didn’t worry me, because I didn’t want the advanced features, I just wanted the basic features as they were advertised.
Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features.
The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music. Just their stupid flutes, bells and ocean noise that sounds like radio static.
I really needed the alarm light, so I bit the bullet and paid for the subscription.
Now, I’m past the deadline to return it and the thing won’t connect. The help page on the app and website sends me through and ongoing loop of trying to restart it by unplugging it and then blames my wifi, which still works just fine with every other device I own. I put in a support ticket and have been waiting days for a response.
Even more frustrating, the clock only works if it can connect to wifi and you have to be able to connect to the app to turn on the light. So, when it won’t connect, you have a very expensive paper weight.
Here’s what I did if you’re in a similar situation:
What ended up working for me was bringing it to a friends house and connecting it to their network in order to obtain the MAC address, then connecting it to my apartment network portal using that. I got it connected in my room and it STILL didn’t work.
IMPORTANT TIP: I discovered you need to change the last number/letter of the MAC address!!!!!! I contacted my wifi provider and they were able to confirm this & help me make sure it would stay connected.
Though the setup process was a bit of a hassle, I am obsessed with this thing. It is so customizable! I fall asleep to a sunset for an hour (watching a show or reading) and when the light goes out it starts playing my rain sounds. It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family soon.
Overall, setup was horrible but this product is amazing!
Reviewed in the United States on October 20, 2022
Here’s what I did if you’re in a similar situation:
What ended up working for me was bringing it to a friends house and connecting it to their network in order to obtain the MAC address, then connecting it to my apartment network portal using that. I got it connected in my room and it STILL didn’t work.
IMPORTANT TIP: I discovered you need to change the last number/letter of the MAC address!!!!!! I contacted my wifi provider and they were able to confirm this & help me make sure it would stay connected.
Though the setup process was a bit of a hassle, I am obsessed with this thing. It is so customizable! I fall asleep to a sunset for an hour (watching a show or reading) and when the light goes out it starts playing my rain sounds. It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family soon.
Overall, setup was horrible but this product is amazing!
The device shipped directly to the APO address, and upon receipt I attempted to follow the setup instructions where I immediately ran into problems. First of all, this device needs a home wireless internet to function. I should have noticed the numerous cautionary tales from travelers attempting to use them in hotels or students in dormitories, but I thought I could still get the device to work with the Bluetooth on my IPhone and using my laptop to create a wireless hotspot. In theory, and according to the manufacturer, this should have worked. However, during the setup process the device consistently had difficulties maintaining a connection to the wifi network long enough to complete the initialization process. The process would start, and then a minute or two into the 10min estimated completion time it would result in an error message that the wifi signal was lost. The device recommended unplugging the device and plugging it back in, which after several attempts final resulted in giving me access to the wake, sleep sound, clock settings, etc. This success, however, was short lived and after a couple of minutes of adjusting the settings the device again lost connection to the wifi network.
At this point I contacted the manufacturer’s tech support, which although courteous and prompt in their replies were ultimately not helpful in resolving the issues. Over several weeks, I attempted to work with the tech support team to fix the issue - according to their diagnostics the device seemed to be working properly and I should try unplugging it and plugging it back in, deleting and reinstalling the IPhone App, etc. In the end, I was stuck with a very adequate night light that could not function as a clock, alarm clock, or sound machine - which is not a lot of functionality for $125.
When I suggested to the tech support that I think the device is defective, their own response was to attempt to return it through Amazon. This was easier said than done, and due to the location I was deployed to it took another couple weeks to be able to mail the device anywhere - at which point the Amazon return window had closed. I attempted to recontact tech support by submitting a new trouble ticket and never received a reply. Now I have returned home with my $125 adequate night light, and I tried to set it up again - just in case the home wifi network would magically fix it - and after a few minutes the device lost connection to the network and suggested I unplug it and plug it back in…
Top reviews from other countries
The sunset feature helps me go to sleep so fast (from a person that has trouble falling asleep )and the softness of the wake up feature is truly amazing. It has effected my routine and helped me get a schedule of waking up at the same time.
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