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TOPENS PW502 / PW802 Gate Opener - AC Electricity Powered TOPENS

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TOPENS PW502 Automatic Gate Opener for Medium Duty Dual Swing Gates Up to 16ft per Arm, Dual Swing Gate Operator AC Powered with Remote Control Kit Gate Motor Solar Compatible

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4.3 610 ratings

$459.00 with 13 percent savings

List Price: $529.00

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Purchase options and add-ons

Why TOPENS - Over 25 years of specialized experience in the gate automation industry, TOPENS is dedicated to providing safe, reliable and smart gate operator systems.
Strong Gate Opener - TOPENS PW502 automatic gate opener, equipped with two STABLE 24VDC 50W motors, effortlessly operates medium-duty dual swing gates up to max 550lbs. in weight OR max 16ft. in length per gate leaf. This ultra-quiet electric gate motor ensures convenient and comfortable gate operation, enhancing your family's lifestyle.
Wide Usage - PW502 is compatible with various types of dual swing gates. You can open the gate inward or outward depending on your preferences (Pull-to-Open or Push-to-Open installation). It works great in residential area, courtyard, ranch, farm, etc.
Easy Installation - The installation process is easy and you only need the basic tools to install. Please refer to the user manual or the installation video for step-by-step guidance.
Multiple Guard - Our remotes utilize advanced TOPENS code technology, providing multiple protection against unauthorized access and ensuring safety. The reliable electromagnetism limit switch can be easily adjusted. The stop-and-reverse function is used for obstacle detection in the process of gate operation. The "auto-close" feature secures your property after you leave. And the "soft start and soft stop" function extends the motor's lifespan. The manual release key (incl.) is for back-up use.
Personalized Design - This kit can be powered by 100-240VAC electricity directly with the included DPS180-U power supply. Optional 24V 12Ah automotive/marine type battery (NOT Incl.) and 20W solar panel (NOT Incl.) can also power this system. Please note that the DPS180-U cannot be connected to the battery or solar panel. You can try UPS01 adapter (NOT Incl.) to charge battery and regulate solar charging current. Please refer to the product page pictures or the user manual for more details.
Customer Service and Technical Support - All the TOPENS products come with a 12-month war-ranty against defects, a 30-day worry-free exchange & return and lifetime tech support. Visit TOPENS website for the user manual, installation video, and personalized service. TOPENS is ready to offer professional solutions for any questions or assistance. Enjoy an easier and smarter life by ordering other TOPENS accessories.

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Customer ratings by feature

Remote Control

4.4

Tech Support

4.1

Easy to install

3.9

Value for money

3.8

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TOPENS PW502 Automatic Gate Opener for Medium Duty Dual Swing Gates Up to 16ft per Arm, Dual Swing Gate Operator AC Powered with Remote Control Kit Gate Motor Solar Compatible

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TOPENS PW502 Automatic Gate Opener with ET24 Automatic Electric Gate Lock

$499.00 $638.00

This bundle contains 2 items
TOPENS PW502 Automatic Gate Opener with TC188 Universal Wireless Keypad

$479.00 $538.00

This bundle contains 2 items
TOPENS PW502 Automatic Gate Opener with TEW3 Vehicle Sensor Exit Wand

$589.00 $658.00

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TOPENS PW502 Automatic Gate Opener for Medium Duty Dual Swing Gates Up to 16ft per Arm, Dual Swing Gate Operator AC Powered w

$459.00

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TOPENS M12 Remote Control 4-Button Transmitter for Automatic Swing Sliding Gate Opener 2-Pack Wireless Transmitter Key Fobs S

$39.00

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TOPENS TKP3 Wireless Keypad Keyless Entry Keypad Digital Code Panel Security Control for Automatic Swing Sliding Gate Opener

$69.00

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Product Description

Why choose TOPENS?

Founded in 1998, TOPENS is one of the America's well-known and trusted consumer brands in gate automation industry. For years we are keeping on updating technology and developing new generation of automatic gate opener systems, in order to bring intelligent and reliable products with long-lasting performance. Thousands of these units are in use over the nation today.

TOPENS is always committed to providing the high-quality products as well as the most helpful service. When you have our products, you also get the favorable 12-month war-ranty, life-time tech guidance, and free system consultant service. We have a knowledgeable, talented team of technicians to assist you with all of your questions and troubleshooting. Feel free to get in touch with us, your exclusive customer support representative will help you get professional, customized and timely solution.

In the philosophy of "customer first", we will devote ourselves to making the automatic gate operators smarter and easier to use, offering the most satisfied shopping experience to our dear customers.

TOPENS PW502 Swing Gate Opener - Highlights


Durable & Reliable Dual Swing Gate Opener TOPENS PW502 Automatic Gate Opener features two 24VDC 50W motors with higher efficiency, lower power consumption, and greater safety. It is designed as the best value performance kit for Medium Duty dual swing gates up to max 550lbs. in weight OR max 16ft. in length per gate leaf. This ultra-quiet electric gate motor will bring your family an easier and more comfortable life.	AC Electricity Powered, Solar Capable PW502 gate opener can be powered by 100-240VAC electricity directly with the DPS180-U AC-DC Power Supply (incl.) that plugged into a wall power outlet. It is also designed to use extra 24V 12Ah Automotive / Marine type battery (NOT mandatory) and 20W solar panel (NOT incl.) to power this system. You can try UPS01 adapter (NOT incl.) to charge battery as well as securely regulate solar charging current.	Multiple Applications, Easy DIY Installation Suitable for all types of dual swing gates, and perfect for driveway gates made of steel, wood, vinyl, and shaped as panel, tube, and chain-link. Typical application includes residential, courtyard, pasture, farm & ranch. The step-by-step instruction manual makes installing the opener fool-proof. The whole installation takes just a few hours.	Help Choose TOPENS gate opener, visit our website to download the user manual, watch the installation video and enjoy our consultant service directly. If you have any questions, feel free to get in touch with us. TOPENS experts will find you the best solution.

PW502 Features & Installation Modes


Smart Chip & Manual Release Key The “auto-close” function ultimately secures the property after you leave. Reverses upon first obstruction and stops upon the second sequential obstruction during gate operation. Adjust the stall force to get your desired open / close obstruction sensitivity. Higher stall force level, lower obstruction sensitivity. Soft start and soft stop ensure a long-lasting performance. The above modules can be adjusted on the smart control panel directly. Equipped with manual release key in case of power outage or when you lose your remote.	Gate Capability PW502 gate opener works well for the medium duty dual swing gate up to a maximum of 16ft. in length (correspondingly 100lbs. in weight) per gate leaf. Suitable for the swing gate up to 550lbs. in weight (correspondingly 4ft. in length) per gate leaf. Kindly note that the max. gate length capability is inversely proportional to the gate weight.	Max. Opening Angle of the Gate in Pull-to-Open Installation Mode The gate is allowed to open inwards viewed from inside property with the pull-to-open mode. The related bracket is included. In this mode, the maximum opening angle of the gate varies from 68° - 120° depending on the installation of the bracket.	Max. Opening Angle of the Gate in Push-to-Open Installation Mode The gate is allowed to open outwards viewed from inside property with the push-to-open mode. The related bracket is included. In this mode, the maximum opening angle of the gate varies from 91° - 112° depending on the installation of the bracket.

PW502 Specifications & Package Contents


TOPENS Remote Control Adopting advanced TOPENS code technology, the remote control perfectly prevents unwanted entry. For your gate safety, only TOPENS authorized remotes and wireless accessories are allowed to operate the TOPENS Gate Opener. Operation Range: 65ft. (20m) Max. # of Remote Control Supported: 8 pcs on its own, up to 250 with the TOPENS ERM12 External Receiver that is sold separately.	Specifications Product Model: PW502 Gate Opener Motor Voltage: 24VDC Motor Power: 50W Rated Current: 2A Gate Opening / Closing Time: approx. 15 seconds (ideal condition) Max. Opening Angle: 68° - 120° depends on the installation mode Working Temperature: 0°F to 120°F (-20℃~ +50℃) Sound Level: < 50 dB Protection Class: IP44 Waterproof	Dimensions Dimension of the Arm (Actuator): 33.7 x 3.3 x 4.1” (855 x 84 x 104 mm) Dimension of the Control Box: 6.3 x 6.3 x 2.8” (160 x 160 x 70 mm) Package Package Dimension: 35.4 x 11 x 11” (90 x 28 x 28 cm) Shipping Weight: 41lbs (18.6kg)	What’s in the Box 2 x Gate Opener Actuator (Arm), with a 5 feet 5-Conductor Cable per Arm 1 x DPS180-U AC-DC Power Supply 1 x Waterproof Control Box 1 x 25ft. Extension 5-Conductor Cable for Actuator 2 x M12 Remote Control Transmitter 2 x Emergency Release Key 2 x Pull-to-Open Bracket (Used in Pull-to-Open Installation Mode for Opening Inwards) 2 x Push-to-Open Bracket (Used in Push-to-Open Installation Mode for Opening Outwards) 1 x Full Set of Required Installation Hardware 4 x Warning Sign, 1 x Detailed Installation Manual

How to Power This Gate Opener? (NOTE: The tiny CR2025 3V button cell batteries that come with the package are ONLY for the remote control.)


Power Mode 1 (Default Mode) – Use AC Electricity Only Use the AC electricity to power the system. Recommended where AC electricity is accessible and stable. The DPS180-U Power Supply is plugged into an 100-240VAC 50Hz/60Hz outlet and delivers 24VDC to power the system directly. Release the clutch and open the gate manually in case of power outage. Note: DPS180-U can NOT connect with battery or solar panel.	Power Mode 2 – By AC Electricity and Back-up Batteries Batteries as back-up power source, use the AC electricity to charge the batteries (UPS01 Uninterrupted Power Supply is NOT included). Recommended where AC electricity is accessible, but not stable. Requires additional 24V 12Ah Automotive / Marine type battery (NOT incl.). 2 pcs 12V batteries connected in series for 24V (Battery is NOT included).	Power Mode 3 – By Solar Panels and Batteries Batteries as main power source, use only solar panel and solar charge controller to charge the batteries. Recommended in remote location such as farm, ranch, pasture, etc. Requires additional 24V 12Ah Automotive / Marine type battery. TOPENS TSP30W 30-Watt 24V Solar Panel Charging Kit is available online.	Power Mode 4 – By AC Electricity, Solar Panels and Back-up Batteries Batteries as back-up power source, use the AC electricity and solar panel together to charge the batteries (UPS01 converts AC to DC electricity and is also functioned as a solar charge controller). Recommended where AC electricity is accessible, but not stable. The battery, UPS01 Power Supply and TSQ20W Solar Panel Kit are sold separately.

A wide range of optional accessories compatible, they are available online at TOPENS Store.


Access & Control TC196 Tuya WiFi Remote Control (ASIN: B0CGR6XX62): control the gate opener with your cellphone anytime and anywhere M12 Remote Control (ASIN: B075L4BN21): up to 8 remotes can be programmed to the gate opener directly ERM12 External Receiver (ASIN: B075KHPLHD): allows up to 250 remotes to be programed with the gate opener TC188 Universal Keypad (ASIN: B09VGTCCJQ): open the gate with a user defined password, use this keypad wirelessly, or wire it to the gate opener according to your needs TKP3 Wireless Keypad (ASIN: B075K783DS): open the gate with a user defined password TC175P Wired Keypad (ASIN: B07ZTB33JK): open the gate with a user defined password / ID card TEW3 Vehicle Sensor Exit Wand (ASIN: B07DF8ZQNB): opens the gate automatically when it senses an approaching car HLR01 Homelink Remote Control Kit (ASIN: B07CWNX1P8): links the gate opener with your car's HomeLink system	Push Buttons & Security TC148 Waterproof Wall Push Button (ASIN: B09VGKDNQL): open and close the gate simply by pressing the wired button, fully waterproof TC147 Wall Push Button (ASIN: B07ZTB2TQH): open and close the gate simply by pressing the wired button, not waterproof TC173 Wireless Push Button (ASIN: B07ZTC75CX): open and close the gate simply by pressing the wireless button TRF3 Reflection Photocell Sensor (ASIN: B07ZTCMWFT): prevents the gate from closing when obstructed, adds security with simple wire connection TC102 Photo Eye Beam Sensor (ASIN: B07ZTB4VML): prevents the gate from closing when obstructed, adds security JD24VY 24VDC Warning Light (ASIN: B07ZTB326B): flashing when the gate is moving, improving your gate safety ET24 Electric Gate Lock (ASIN: B07NKQH8H3): locks and unlocks the gate automatically	Power Supply & Cable TSP30W 30W Solar Panel Charging Kit (ASIN: B07ZTBRVXL): converts your gate opener to solar, including 3 x 10W solar panels and a solar charge controller TSQ20W 24V 20W Solar Panel Kit (ASIN: B09PH859S5): converts your gate opener to solar, including 2 x 10W solar panels TCS3 Solar Charge Controller (ASIN: B07ZTC6317): intelligent management of charging, provides protections for batteries UPS01 Uninterrupted Power Supply (ASIN: B093GF6DM7): directly offers power, efficiently charges battery, and securely regulates solar charging current TS24-U Adapter (ASIN: B07CWNP9R6): specifically charges the 24VDC battery 25FT Extension 5-Conductor Cable (ASIN: B07WCW6W8T): extension 5 core conductor cable for the arm (actuator)	Replacement Parts A5JB Arm Actuator (ASIN: B07ZTCRDTX) EKPKMJ4B Control Panel (ASIN: B07H8ZVM3D) ALS01 Limit Switch (ASIN: B078TBH86G) DPS180-U AC-DC Power Supply (ASIN: B07DF8HQV3) MK01 Mounting Hardware Kit (ASIN: B07ZTC94Y7)


	AD5S Solar Dual Swing Gate Opener - Battery Powered	AD8S Solar Dual Swing Gate Opener - Battery Powered	PW502 Dual Swing Gate Opener - AC Powered	PW802 Dual Swing Gate Opener - AC Powered	AT1202 Dual Swing Gate Opener - AC Powered	JY9132 Dual Swing Gate Opener - Support All the Power Modes

Customer Reviews	425	425	610	610	213	2
Price	$539.00	$599.00	$459.00	$519.00	$519.00	$749.00
Performance	Medium Duty	Heavy Duty	Medium Duty	Heavy Duty	Heavy Duty	Super Heavy Duty
Gate Capabilities	16ft or 550lbs Each Gate	18ft or 880lbs Each Gate	16ft or 550lbs Each Gate	18ft or 880lbs Each Gate	18ft or 880lbs Each Gate	20ft or 1300lbs Each Gate
Motor Voltage & Power	24VDC & 50W	24VDC & 80W	24VDC & 50W	24VDC & 80W	24VDC & 80W	24VDC & 100W
Recommended Power Supply Mode	2 x 12V Batteries (NOT Incl.)	2 x 12V Batteries (NOT Incl.)	100-240VAC Electricity	100-240VAC Electricity	110-120VAC Electricity	100-240VAC Electricity
Battery as Power Source	Main Power Source	Main Power Source	An Alternative Selectable	An Alternative Selectable	Used as Back-up Power Source Only	Add On Directly
Solar Compatible	✓	✓	✓	✓	✓	✓
Solar Kit Included	2 x 10W Solar Panels & Solar Charge Controller Incl.	2 x 10W Solar Panels & Solar Charge Controller Incl.	Not Incl.	Not Incl.	Not Incl.	Not Incl.
# of Remote Controls Included	2	2	2	2	2	2
Compatible Accessories	All the TOPENS Accessories	All the TOPENS Accessories	All the TOPENS Accessories	All the TOPENS Accessories	All the TOPENS Accessories	All the TOPENS Accessories
Arm Dimension	33.7 x 3.3 x 4.1”	33.7 x 3.3 x 4.1”	33.7 x 3.3 x 4.1”	33.7 x 3.3 x 4.1”	32.6 x 4.9 x 8.2”	35 x 4.9 x 5.8"

Product guides and documents

User Manual (PDF)

From the brand

Who We Are

TOPENS was born in the 1990s and specialized in gate automation industry. We are committed to providing the high-quality products as well as professional and timely service.

Our Goal

In the philosophy of "customer first", we will devote ourselves to making the automatic gate operators smarter, safer and easier to use, offering the most satisfied shopping experience to our dear customers.
Swing Gate Openers

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Sliding Gate Openers

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Accessories

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Product information

Technical Details

Manufacturer

‎TOPENS

Part Number

‎PW502

Item Weight

‎35.4 pounds

Product Dimensions

‎33.7 x 3.3 x 4.1 inches

Country of Origin

‎China

Item model number

‎PW502

Batteries

‎6 CR2 batteries required. (included)

Is Discontinued By Manufacturer

‎No

Size

‎Dual Swing Gate Opener Medium Duty

Color

‎Black

Finish

‎Mixed

Voltage

‎24 Volts

Wattage

‎50 watts

Horsepower

‎0.07

Item Package Quantity

‎1

Sound Level

‎50 dB

Usage

‎General Purpose

Included Components

‎2 x Gate Opener Actuator (Arm), with a 5 feet 5-Conductor Cable per Arm, 1 x DPS180-U AC-DC Power Supply, with a 3.3 feet Cord, 1 x Full Set of Required Installation Hardware, 2 x M12 Remote Control Transmitter, 1 x Control Box

Batteries Included?

‎Yes

Batteries Required?

‎Yes

Battery Cell Type

‎Lithium Metal

Additional Information

ASIN

B07DF879S3

Customer Reviews

4.3 610 ratings

4.3 out of 5 stars

Best Sellers Rank

#52,903 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
#25 in Gate Openers

Date First Available

May 30, 2018

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

Product Warranty: For warranty information about this product, please click here

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	This Item TOPENS PW502 Automatic Gate Opener for Medium Duty Dual Swing Gates Up to 16ft per Arm, Dual Swing Gate Operator AC Powered with Remote Control Kit Gate Motor Solar Compatible	Recommendations TOPENS A5132 Dual Swing Gate Opener Medium Duty Automatic Gate Motor for Double Swing Gates Up to 16ft per Arm, Electric Driveway Gate Operator AC Powered with Remote Control Kit Solar Compatible	dummy TOPENS A5131 Single Swing Gate Opener Medium Duty Automatic Gate Motor for Single Swing Gates Up to 16ft, Electric Driveway Gate Operator AC Powered with Remote Control Kit Solar Compatible	dummy JUJIANG Automatic Gate Opener with Remote Complete Kit for Swing Gate Up to 440lb per Arm, Electric Gate Opener Light Duty Dual Swing Gate Opener Automatic Gate Motor 40W AC Powered PKM-C01	dummy TOPENS PW302 Dual Swing Gate Opener Light Duty Automatic Gate Motor for Double Swing Gates Up to 12ft per Arm, Electric Driveway Gate Operator AC Powered with Remote Control Kit Solar Compatible	dummy CO-Z ADSW1 Automatic Dual Swing Gate Opener Kit, Electric Gate Opener for Double Swing Gates, Driveway Home Garden Gate Opening System for Doors up to 880lb 20ft,Dual Gate Kit with Remote Control
	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	-13% $459.00 List: $529.00	$479.00	$329.00	$259.99	$399.00	-12% $299.99 List: $339.99
Delivery	Get it as soon as Tuesday, May 14	Get it as soon as Wednesday, May 15	Get it as soon as Wednesday, May 15	Get it as soon as Thursday, May 16	Get it as soon as Tuesday, May 14	Get it as soon as Tuesday, May 14
Customer Ratings	4.3610	4.2208	4.3195	4.219	4.1126	3.976
Remote Control	4.4	4.2	4.3	4.5	4.4	4.6
Tech Support	4.1	4.2	4.2	4.1	4.1	4.6
Easy to install	3.9	3.9	4.2	—	4.2	3.6
Value for money	3.8	4.2	4.3	—	—	—
Weatherproof	—	4.1	5.0	4.3	—	—
Sold By	TOPENS	LansenShop	LansenShop	JUJIANG	LansenShop	Banyan Imports

Important information

Wattage

50 watts

Bulb Voltage

24 volts

Customer reviews

4.3 out of 5

610 global ratings

How customer reviews and ratings work

Customers say

Customers like the performance and value of the gate opener. For example, they mention it works amazing, flawlessly, and smoothly. Some appreciate the ease of installation and support. That said, opinions are mixed on lock, smoothness, and quality.

AI-generated from the text of customer reviews

88 customers mention62 positive26 negative

Customers like the performance of the hardware. They mention that it works amazing, the app works as indicated, and the remotes work well. Some say that the installation was easy and the gate worked perfectly for almost a year.

"...The opener is once again performing flawlessly. Thanks to the company for the excellent product and to Zack for great customer support." Read more

"...What really stands outto me is how seamlessly it works with the gate opener. It's like they were made for each other, which I..." Read more

"...It works like a charm, and I wish we had it installed along time ago.Thank you Topens, for a great product." Read more

"...Then after trying for two weeks to adjust it properly one of the arms stopped working but I still had the replacement from amazon so I swapped it out..." Read more

86 customers mention65 positive21 negative

Customers find the installation instructions for the hardware kit clear and thorough. They mention the process is simple, and the wiring is simple.

"Purchased and installed this opener about 8 months ago. The installation went smoothly and received some excellent help as the controller board..." Read more

"...Plus, installation was a breeze thanks to thecomprehensive instructions provided in writing and over the phone...." Read more

"...The wiring was very simple and mounting the kit was no problem. However once I started to use the gate it was a nightmare...." Read more

"Great quality, easy configuration" Read more

48 customers mention38 positive10 negative

Customers like the value of the gate opener. They mention it's really good for the price, has great quality, and is worth the time and money. Some say it'll be the cheapest gate opener available.

"...was pretty skeptical at first of this product because the price seemed too good to be true...." Read more

"This is a good dual gate opener for a good price, especially when compared to Liftmaster. Even the cheaper options cost more and aren't any better...." Read more

"...Its the cheapest gate opener available, but still pretty expensive. Also, the customer service is pretty responsive and friendly (you'll need it)...." Read more

"...Because of its cost and size! No way , same junk! Don’t work on one side . Now I must return it so I can get my money back !..." Read more

25 customers mention25 positive0 negative

Customers are satisfied with the support provided by the company. They mention that the tech support is excellent, helpful, and provides useful information and guidance.

"...The installation went smoothly and received some excellent help as the controller board needed to be replaced...." Read more

"...Also, the customer service is pretty responsive and friendly (you'll need it)...." Read more

"...The app works as indicated and is very handy to ensure the gate closed tight as well as opening prior to arriving...." Read more

"...They are great at explaining how TOPENS works if you are very specific and detailed on what your issue is...." Read more

6 customers mention6 positive0 negative

Customers are satisfied with the noise level of the product. Some mention that it's very quiet and smooth when opening and closing, and that it operates so quietly that it is almost eerie.

"...If you're in the market for a reliable, efficient,and whisper-quiet gate opener and lock system, look no further than Topens...." Read more

"...In comparing it to my old 'animal' brand gate opener it is quieter and the only noise seems to be coming from one opener?..." Read more

"It took some time to install but wasn't difficult. It's very quiet and smooth when opening and closing...." Read more

"...Compared to the Liftmaster system I had before, this one is quieter and more easily customizable." Read more

72 customers mention36 positive36 negative

Customers are mixed about the quality of the swing gate opener. Some mention that it's very well made and easy to install, while others say that it only opens and shuts correctly about 75% of the time.

"...If you're in the market for a reliable, efficient,and whisper-quiet gate opener and lock system, look no further than Topens...." Read more

"...Now, 8 months later I was having trouble as the gate would not open fully after a large storm in the area...." Read more

"Great quality, easy configuration" Read more

"...I thought the computer board was fried. I reached out to the tech support via email and was ready to send the kit back...." Read more

10 customers mention5 positive5 negative

Customers are mixed about the smoothness of the hardware. Some mention it's extremely smooth, while others say it'll move slowly.

"...It's lightning-fast, yet it moves with such smoothness and precisionthat you can't help but admire the engineering behind it...." Read more

"Installed and worked great, but then in less than 3 months 1 arm was moving so slowly when closing that it caught and would bind with the other...." Read more

"...The arm is nicer than our old one. It swings wider, smoother and all around nicer unit." Read more

"...I was worried about voltage drop but the signal is fine. Not the fastest. But 18 second ads to the dramatic entrance to my house. Lol" Read more

7 customers mention3 positive4 negative

Customers are mixed about the lock. Some mention it's sturdy and secure, while others say that it wouldn't lock. The locking mechanism only works about 50% of the time, and it breaks easily.

"...Got one working again and then it would not lock - the one that is not working will not lock either, this renders both useless...." Read more

"...suppose they were! The lock engages and disengages swiftly and silently, ensuring that my gate remains..." Read more

"...The next time it won't unlock and they stay shut together and you can hear the mechanism trying to open. They are never in sync with each other...." Read more

"...I am quite satisfied with the openers, electric lock, and controls….The seller provided instructions to get everything working as I envisioned…....." Read more

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MDC79

Support is excellent!

Reviewed in the United States on April 18, 2024

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

Purchased and installed this opener about 8 months ago. The installation went smoothly and received some excellent help as the controller board needed to be replaced. Zack at customer support provided excellent troubleshooting at the time and stayed engaged with me until we worked it out.
Now, 8 months later I was having trouble as the gate would not open fully after a large storm in the area. Once again I contacted Zack and he provided excellent troubleshooting assistance. The opener is once again performing flawlessly. Thanks to the company for the excellent product and to Zack for great customer support.

Helpful

p.j. montrone

One word: phenomenal!

Reviewed in the United States on April 17, 2024

Size Name: Dual Swing Gate Opener Heavy DutyVerified Purchase

The media could not be loaded.

I recently installed the Topens electric gate opener model PW802 along with the electric lock model ET24,
and I am thoroughly impressed! These products have exceeded my expectations in every way possible.

Let's start with the gate opener. One word: phenomenal! The PW802 operates so quietly that it's almost eerie.
No more waking up the neighborhood with loud clanking noises every time I come or go. And speed? Blink, and
the gates are already opening or closing! It's lightning-fast, yet it moves with such smoothness and precision
that you can't help but admire the engineering behind it. Plus, installation was a breeze thanks to the
comprehensive instructions provided in writing and over the phone.

But let's not forget about the ET24 electric lock. This little device is a game-changer! It adds an extra
layer of security to my property while seamlessly integrating with the PW802 opener. What really stands out
to me is how seamlessly it works with the gate opener. It's like they were made for each other, which I
suppose they were! The lock engages and disengages swiftly and silently, ensuring that my gate remains
securely closed when I want it to be.

Overall, I couldn't be happier with my Topens electric gate opener and electric lock combo. The quiet
operation and lightning-fast speed of the PW802, paired with the seamless integration and added security
provided by the ET24, make for an unbeatable combination. If you're in the market for a reliable, efficient,
and whisper-quiet gate opener and lock system, look no further than Topens. You won't be disappointed!

Helpful

Marilyn

Great product

Reviewed in the United States on March 19, 2024

Size Name: Dual Swing Gate Opener Heavy DutyVerified Purchase

So far we have been very happy with our dual gate opener. We had our handyman install it. He had a few snags, but it didn't take him long to figure out the problems. It works like a charm, and I wish we had it installed along time ago.
Thank you Topens, for a great product.

Helpful

Brian L.

Didn't work well at first but tech support fixed it!

Reviewed in the United States on November 10, 2022

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

I was pretty skeptical at first of this product because the price seemed too good to be true. But as my custom gates went a little over budget I needed to save. I purchased this kit and it all arrived in good condition. The install was really easy! The wiring was very simple and mounting the kit was no problem. However once I started to use the gate it was a nightmare. Sometimes one would close, sometimes both. Most of the time one gate would stop at like 1/3 open then close on it's own. I thought the computer board was fried. I reached out to the tech support via email and was ready to send the kit back. But within 24 hours I got a response from Zack and the email was super helpful. I ran some easy tests and he determined I needed to install 2 resistors on the actuators. They do make you buy these actuators but they are like $8 bucks. But because of the trouble they sent me 2 free wireless remotes. Once I installed the resistors the gates worked perfectly. Never had an issue again. I asked Zack why these aren't included in the original package and he told me that because I ordered the medium duty kit, sometimes the gates aren't actually heavy enough for the actuators to feel the resistance so they can't operate normally. My gates are about 150 lbs each so I probably could have gotten away with the light duty but I feel better knowing I bought the better kit. Overall I am very happy with my purchase but if you buy these TRUST TECH SUPPORT. They will help you and make it right.

One person found this helpful

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Top reviews from other countries

Amazon Customer

Great product!!

Reviewed in Canada on March 17, 2024

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

I had the Topens PW 502 automatic gate opener installed a couple of months ago. I am very happy with the decision to have one put on my gate. It makes life so much easier! No more jumping out of the car every time I need to leave the yard…especially when it is raining or snowing. I recently ordered an extra set of the remotes, and they were quite simple to program.
I am very happy with the product and the customer service that I received from Topens.

Peter M.

This is the easiest, best functioning and very affordable choice to make. Model PW502

Reviewed in Canada on September 22, 2022

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

I did a fair amount of review on gate openers having had a negative experience with another brand. This model has got to be the best. The instruction booklet is extensive and extremely well laid out. The instructions are clear and simple. It took about an hour and a half to install using the wall brackets from a previous installation. The brackets provided by Topens were better than my originals. I have had them in for four months with absolutely no problems. The remote works very well from a fair distance away and only requires the one button to operate. Good job Topens !

Steven K.

Not a quick installation

Reviewed in Canada on July 29, 2020

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

Works well and no issues, however take your time on the installation! There's some serious math involved in getting the bracket placement correct...there's a chart in the instructions, but ultimately you'll need to just test out the movement before putting any of the brackets onto your gate. Wiring is reasonably straightforward, but there are junction points on the wiring that require junction boxes that are not included (I guess you could just tape up the wires, but a box was the right answer. Hardware was included to attach onto wooden or maybe steel posts, but if you have masonry posts like we did you'll need to provide your own hardware. Finally, I was disappointed to see all the mounting brackets and bolts are just zinc coated, unpainted pieces. I ended up spraying all the parts with black paint prior to install and am very glad I did, both from a rusting parts perspective and aesthetically it is much nicer.

5 people found this helpful

Mike898

not everything works perfectly but support is everything...

Reviewed in Canada on April 11, 2023

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

I purchased and installed the dual gate system and it worked perfectly for about a month and then it started acting up. The gates would open on their own, then one would open and not the other and then they both just stopped working. I reached out through Amazon to Topens and had a reply in less than 24hours. Not just a reply, but an excellent , simple troubleshooting guide to follow. long story short... Laura from Topens had a new control board out to me in 4 days. I installed it and the gates work perfectly again. She has continuously kept in contact with me to make sure that my issue has been resolved and on top of that sent me compensation for the issues that I encountered. I'm not one for complimenting on these type forums but I must give credit where credit is due. Thanks to Laura and her team at Topens. This is what customer service should be like...

Mike Hughesman
BC Canada

One person found this helpful

Amanda D.

Not great

Reviewed in Canada on January 11, 2024

Size Name: Dual Swing Gate Opener Medium DutyVerified Purchase

Here’s an honest review - the product was complicated to install - had to consult YouTube multiple times to get it figured out - once installed the system is very VERY finicky - when it rains it doesn’t open, when it’s cold it doesn’t open, when the wind blows it doesn’t open. I live in Canada… it doesn’t work. Also the system doesn’t hold the gate closed tight enough, when fully closed there is play in the arms enough for people to walk through. Over all, would not recommend.

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TOPENS PW502 Automatic Gate Opener for Medium Duty Dual Swing Gates Up to 16ft per Arm, Dual Swing Gate Operator AC Powered with Remote Control Kit Gate Motor Solar Compatible

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Product Description

Why choose TOPENS?

TOPENS PW502 Swing Gate Opener - Highlights

Durable & Reliable Dual Swing Gate Opener

AC Electricity Powered, Solar Capable

Multiple Applications, Easy DIY Installation

Help

PW502 Features & Installation Modes

Smart Chip & Manual Release Key

Gate Capability

Max. Opening Angle of the Gate in Pull-to-Open Installation Mode

Max. Opening Angle of the Gate in Push-to-Open Installation Mode

PW502 Specifications & Package Contents

TOPENS Remote Control

Specifications

Dimensions

What’s in the Box

How to Power This Gate Opener? (NOTE: The tiny CR2025 3V button cell batteries that come with the package are ONLY for the remote control.)

Power Mode 1 (Default Mode) – Use AC Electricity Only

Power Mode 2 – By AC Electricity and Back-up Batteries

Power Mode 3 – By Solar Panels and Batteries

Power Mode 4 – By AC Electricity, Solar Panels and Back-up Batteries

A wide range of optional accessories compatible, they are available online at TOPENS Store.

Access & Control

Push Buttons & Security

Power Supply & Cable

Replacement Parts

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Swing Gate Openers

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i had big problems installing this type of gate opener and still faulty i do not like it

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Customer Review: Straight Forward Directions - Easy Install

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Customer Review: Gate openers and lock work well

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