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Sold by: Pet Supplies Australia
Sold by: Pet Supplies Australia
(117 ratings)
88% positive over last 12 months
Usually dispatched within 2 to 3 days
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PetSafe PPA11-10709 Electronic SmartDoor - Collar Activated Dog and Cat Door - Small to Large Pets, White

3.9 out of 5 stars 2,421

$316.18
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3 year warranty
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Return Policy

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3 year warranty
This product comes with a manufacturer warranty. Contact the manufacturer to make a warranty claim. This warranty is in addition to, and does not affect your rights under the Australian Consumer Law including any rights or remedies you may have in respect of faulty items.
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Electronic SmartDoor
L (Pack of 1)
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Purchase options and add-ons

Size L (Pack of 1)
Brand PetSafe
Colour White
Target audience Cats, Dogs
Closure type Lock

About this item

  • Features programmable selective entry, exit and auto-locking functions
  • Provide convenience for you and your pets
  • Smart door can detect up to 5 programmed smart keys
  • Need Support Australian Customer Care Team are here to help: Monday - Friday for questions and support

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From the brand


From the manufacturer

solo pet doors; microchip dog flap; dog flap for door; large dog flaps; upvc door; staywell; PetSafe
5 Meal Feeder, PetSafe, Pet Home Feeder, animal feeder, multiple meal feeder, dog bowl, cat food

PetSafe SmartDoor Electronic Pet Door

Using radio-frequency technology, the SmartDoor reads a unique signal of the electronic SmartKey and triggers the flap to unlock so your pets can come and go as they please.

When the SmartDoor no longer senses your pet's SmartKey, the flap automatically locks back into place reducing the risk of unwanted animals, pets and strays coming into your home.

A Company You Can Trust

  • Global brand in pet products for nearly 30 years
  • AU - Base Experts Available
  • We help pets and their people live happy together!

Do-It-Yourself Installation

petsafe dog flap; extra large dog flap; microchip pet door; Dog Door Flap; Large Dog Flap; Electric

petsafe dog flap; extra large dog flap; microchip pet door; Dog Door Flap; Large Dog Flap; Electric

petsafe dog flap; extra large dog flap; microchip pet door; Dog Door Flap; Large Dog Flap; Electric

Measure The Door

To find the right place for the pet door, mark your pet's shoulder height on the door, then use the provided template to trace the outline of the door.

Cut The Door

Cut along the traced template line.

Install The Pet Door

Place the pet door frame into the door and secure the frame with screws so your pet can have the freedom to go outside on his own time!

Measurements

3 programmable modes: locked, unlocked and automatic (access only for pets wearing a SmartKey)

3 programmable modes: locked, unlocked and automatic (access only for pets wearing a SmartKey)

3 programmable modes: locked, unlocked and automatic (access only for pets wearing a SmartKey)

Cut-out size

X = 396 mm

Y = 590 mm

Frame Dimensions

X = 438 mm

Y = 630 mm

Programmable Modes

3 programmable modes: locked, unlocked and automatic (access only for pets wearing a SmartKey)

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Additional Information

Customer reviews

3.9 out of 5 stars
3.9 out of 5
2,421 global ratings

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Customers say

Customers like the quality and ease of installation of the pet door. For example, they mention it works well, is easy to install and the SmartKey required for access fell apart after 5 days. That said, some complain about the durability and noise. They say, for example, the opening clunk is a bit loud and the unlocking mechanism is loud.

AI-generated from the text of customer reviews

5 customers mention5 positive0 negative

Customers are satisfied with the quality of the pet door. They mention that it is functional, easy to install, and works well. Some customers also mention that the opening clunk is a bit loud, but the doggie got used to it.

"Easy to install and program works well. Took a while to train the dog to use it." Read more

"Excellent product, the opening clunk is a bit loud but the doggie got used to it and at least we know when he is using it" Read more

"Works well, solid and robust, only downside is that the unlocking mechanism is loud, goes off with a bang which took our dog a few weeks to get used..." Read more

"This door works well. You should check the measurements as it’s quite large!..." Read more

3 customers mention3 positive0 negative

Customers find the installation process of the pet door to be pretty easy.

"Easy to install and program works well. Took a while to train the dog to use it." Read more

"...You should check the measurements as it’s quite large! Installation was easy to DIY, and our dog only took a few attempts to figure out the..." Read more

"The good, its big and pretty easy to install...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the durability of the pet door. They mention that it broke beyond repair in less than 6 months, the only access key fell apart after 5 days, and the plastic door hinge broke after 1.5 years. The flap attachment broke after only a few months use.

"Worst product ever! The plastic door hinge broke after 1.5 years and have been advised by manufacturer it is not replaceable...." Read more

"...that this seller will accept this return as the 1 only access key fell apart after 5 days so the key feature of the door does not work...." Read more

"...The bad, the plastic that the flap attaches to broke after only a few months use, leaving us with a hole in the door...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the noise produced by the pet door. They mention that the opening clunk is a bit loud and the unlocking mechanism is loud.

"Excellent product, the opening clunk is a bit loud but the doggie got used to it and at least we know when he is using it" Read more

"Works well, solid and robust, only downside is that the unlocking mechanism is loud, goes off with a bang which took our dog a few weeks to get used..." Read more

"...It drains batteries like crazy and is super loud.I'd avoid it as its clearly not up to the job." Read more

Big dog gets a door
5 Stars
Big dog gets a door
Easy to install and program works well. Took a while to train the dog to use it.
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Top reviews from Australia

Reviewed in Australia on 18 December 2023
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
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5.0 out of 5 stars Big dog gets a door
Reviewed in Australia on 18 December 2023
Easy to install and program works well. Took a while to train the dog to use it.
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Reviewed in Australia on 3 October 2020
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
Reviewed in Australia on 28 March 2022
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
One person found this helpful
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Reviewed in Australia on 26 November 2023
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
Reviewed in Australia on 18 May 2023
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
Reviewed in Australia on 6 February 2020
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
2 people found this helpful
Report
Reviewed in Australia on 25 October 2022
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
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2.0 out of 5 stars Not suitable for glass
Reviewed in Australia on 25 October 2022
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2 people found this helpful
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Reviewed in Australia on 29 March 2021
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
One person found this helpful
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Top reviews from other countries

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BASSEGODA Alina
5.0 out of 5 stars Gamechanger
Reviewed in Mexico on 12 June 2021
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
4 people found this helpful
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Anna
1.0 out of 5 stars Positiven Bewertungen unverständlich
Reviewed in Germany on 20 December 2021
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
One person found this helpful
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Joseph Hughes
5.0 out of 5 stars This Is The Best Pet Door Made To Date
Reviewed in the United States on 19 March 2015
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
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Joseph Hughes
5.0 out of 5 stars This Is The Best Pet Door Made To Date
Reviewed in the United States on 19 March 2015
There are pretty mixed reviews about this product so I'm going to try to clarify a few things. As other people have indicated, there are a couple different versions. The original version has a clear door with an extruded "range" knob whereas the newer version has a frosted door with a flush "sensitivity" knob. Some have complained about the older version. I received the newer version so can't comment with that respect. There are actually 3 different versions, though. Lowe's sells a version of this door which is "iris" compatible. This is a replica of the newer version of the door but can be distinguished by one additional "4th" blue LED as the leftmost indicator marked "link". I lucked out and got the "Lowe's" version of the door. As such, here is my review accordingly:

This door is excellent. Some complain about range, intermittent ID recognition failure, magnet strength, binding, installation, etc., none of which I have noticed. If there is a range or recognition failure, it is probably caused by RF interference in the area. Mine works great and has not "forgotten" any of the 3 keys. After experimenting with a number of different pet doors, this is by far the best weatherized model I have had. It stops heavy winds and has no problems with binding or jamming. The rigid door makes a huge difference over the rubberized flaps. I ensured that the hole was square when I installed it, which is probably an issue for some. Correct installation is obviously a necessity. If the door is un-level or not squared appropriately, I can see a problem with binding. Mine is installed in an insulated steel door. Framing and mounting this through a wall would not be difficult, even without the tunneling kit sold separately. The doors frame is plastic so when the installation screws are installed, the door could easily skew if the hole, level, or square are incorrect. This would absolutely cause binding or jamming, as the door actually slides down into a channel to fully "lock" or secure. The door is pretty quiet, except for a rather loud "pop" when it lifts from the channel to unsecure. It scared the crap out of my Dingo for a few days but he got used to it quick. Now the two dogs and cat have learned that the "pop" means it's time to push. Yeah...if you didn't catch that...my 4lb. cat can easily open the large version of this door, but the wind does not stop it's reset. Now that the functionality is explained, I'll go into the Iris part.

Just for entertainment, I got the matching "Iris" hub from Lowe's which is a Zigbee and Z-Wave radio home automation controller. Not only does this allow you to switch from "Automatic" "Locked" and "Unlocked" modes from a smartphone or PC (locally or remotely), it monitors which animal (based on the collar transmitter) exits or enters. You can look at the "activity log" in the Iris app or website and see which animal went "in through the door" or "out through the door" and when. This is a pretty cool feature which has a ton of practical application, even if you don't realize it at first. (ie. it's now pretty simple to see if the kids actually let the dogs out). I should note that, although it is annotated nowhere in the documentation, I have determined that the internal radio for this door is Zigbee, not Z-Wave. If you purchase it with the intent of using it with a Z-Wave controller, it will NOT work. Lowe's convolutes these systems with "Iris" by selling both Z-Wave and Zigbee devices and not bothering to tell you what product is which.

There is a lot of room on the inside of the device also. I wanted to add an alarm sensor into the door and it was exceptionally easy to add a wireless reed switch based sensor inside the frame, using one of the built-in magnets as it's motivator. They should build this ability into the door, but it would require too many different versions for compatibility, as there isn't a single protocol for wireless alarm inter-compatibility. It was remarkably simple to add a Honeywell/Ademco 5800micra sensor.

The door has now been running on a cheap set of 4 "D" batteries for 2-3 months and hasn't dropped a bar on the "Iris" battery monitor. I would speculate that the version without the Iris transceiver has even longer battery life.

I have a 50lb Dingo, 75lb Siberian Husky, and 4lb Siamese cat. None have a problem operating this door. It is solidly constructed, albeit all plastic, and reliable. If you get the correct version, install it correctly, and aren't a complete and utter moron, I am confident (after my personal experiences) that you will be more than happy with the door. This door is well worth the $75, $100, or $229.00 (version dependent) that is spent on it. It looks clean and works great.
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1,460 people found this helpful
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Janice Chobanuk
4.0 out of 5 stars Electronic dogdoor
Reviewed in Canada on 6 February 2023
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase
One person found this helpful
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Miranda
5.0 out of 5 stars Excelente producto
Reviewed in Mexico on 21 March 2022
Style Name: Electronic SmartDoorSize Name: L (Pack of 1)Verified Purchase