Hard Drive | 3 TB Mechanical Hard Disk |
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WD 3TB My Cloud Home Personal Cloud - WDBVXC0030HWT-NESN
Purchase options and add-ons
Digital Storage Capacity | 3 TB |
Hard Disk Interface | USB 1.1 |
Connectivity Technology | USB, Ethernet |
Brand | WD |
Special Feature | Portable |
Hard Disk Form Factor | 3.5 Inches |
Hard Disk Description | Mechanical Hard Disk |
Compatible Devices | Desktop |
Installation Type | External Hard Drive |
Color | White |
About this item
- One central place to store all your photos, videos, music and files
- Quick and simple setup from your phone
- Backup for all your PC and Mac computers
- Auto backup for photos and videos on your phone
- 2-year manufacturer's limited warranty
Buy it with
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What's in the box
Product Description
My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. You can automatically back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. Use the USB port to quickly import photos, videos and documents from other devices, like USB flash drives and external hard drives. Access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web. Use these simple apps for a smooth streaming experience of your personal videos to any device, anywhere.
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My Cloud Home Personal Cloud Storage
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Product information
Technical Details
Brand | WD |
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Series | My Cloud Home |
Item model number | WDBVXC0030HWT-NESN |
Hardware Platform | PC, Mac |
Item Weight | 2.28 pounds |
Product Dimensions | 5.51 x 2.09 x 6.91 inches |
Item Dimensions LxWxH | 5.51 x 2.09 x 6.91 inches |
Color | White |
Flash Memory Size | 3 |
Hard Drive Interface | USB 1.1 |
Manufacturer | Western Digital Technologies, Inc. |
ASIN | B076D1YV7T |
Is Discontinued By Manufacturer | No |
Date First Available | December 3, 2017 |
Additional Information
Customer Reviews |
3.8 out of 5 stars |
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Best Sellers Rank | #185 in Network Attached Storage (NAS) Devices |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are disappointed with the computer drive's restarting and backup capabilities. They say it fails to start up and constantly crashes their Mac OS. Customers also mention that the drive does not allow automatic backups. Opinions are mixed on ease of setup, performance, and quality.
AI-generated from the text of customer reviews
Customers are mixed about the performance of the hard drive. Some mention that it works flawlessly, without glitches, and lasted years, while others say that it never worked well and died after a few months. Some say that the support is ridiculous and the product is totally unreliable.
"...The desktop works great but the laptops don't work....most of the time. The laptops connect to the drive and I can see/copy/move files...." Read more
"...bricking it ... so, be careful with these ... they are unbelievably fragile :..." Read more
"The WD works great. Had to get a replacement since my first one was defective. Amazon was amazing with helping me get a replacement." Read more
"...However, the drive failed about a week later and would not turn on. I called Western Digital (WD) technical support...." Read more
Customers are mixed about the ease of setup. Some mention that it's easy to setup, simple to use, and perfect for simple photo management. However, others say that the product is not very user friendly, the configuration/settings are minimal, and the tech support has been painfully slow.
"...I was a database expert and this system is perfect for simple, unfettered photo management...." Read more
"...software is solid once you get used to it but definitely not user friendly. The configuration/settings are minimal...." Read more
"...Installing the WD network drive was easy. Love the increased storage capacity. :)..." Read more
"...Though it lacks certain techie features of a NAS unit, this is simpler to operate and works flawlessly...." Read more
Customers are mixed about the quality of the computer drive. Some mention it's a great product, while others say it'll destroy their iPhone.
"...but the "My Cloud" functionality you buy this for is a useless waste of time...." Read more
"...for anything other than backing up your primary computers, it's pretty much useless, because there is no way to back it up to anything else...." Read more
"Very nice Nas system" Read more
"Terrible product for iPhone. It took 12 hours just to backup less than 3,000 photos from my iPhone...." Read more
Customers are dissatisfied with the restarting of the computer drive. They mention that it failed about a week later and would not turn on. It also started rebooting over and over, never fully starting. Some customers also say that the drive constantly crashed their Mac OS and they had to constantly restart their system.
"...This worked fine.However, the drive failed about a week later and would not turn on. I called Western Digital (WD) technical support...." Read more
"...Setup was easy and it worked well but the drive failed after 6 months. I can find a way to manually connect. Tech support was not able to resolve...." Read more
"...It kept restarting the backup despite me having the app open the entire time...." Read more
"...It also constantly crashed my Mac OS and I had to constantly restart my system. If you want a NAS look for something else like Synology." Read more
Customers are dissatisfied with the back up of the computer drive. They mention that it doesn't allow back-ups, the auto backup has stopped working, and there is no way to back it up to anything else.
"...and after the initial backup and maybe a few others, the auto backup has stopped backing up. AAAARGHHH! Why?..." Read more
"...from another source (like an external HD or camera), but does not allow backing up to an external HD...." Read more
"This product DOES NOT auto backup laptops and PCs. WD Backup that it wants you to download does not support this Product...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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The problem becomes more noticeable some time after the first Time Machine back up. The connection between Time Machine and the WD drive is lost. Files can be moved via the internet connection-no problem there- and files can be backed up, but no Time Machine connectivity.
I worked for days (literally, a total of 48hrs +) to try to get a solid connection between Time Machine and the WD drive via WiFi. I've checked the FAQ's on the WD site, Apple's site, and most other stuff I can fine on the 'net.
I uninstalled the WD software and re-installed-still no good. All the while, moving files to/from the WD drive is solid, but Time Machine still doesn't recognize the drive. When it does, it's short lived.
The WD connectivity software is solid once you get used to it but definitely not user friendly. The configuration/settings are minimal.
If I could give this product a rating less than zero, I would. Definitely doesn't work as expected.
I'm winding up with a bad feeling because I did not listen to the other negative reviews.
I am going to see about getting my money back from Amazon.
However, the drive failed about a week later and would not turn on. I called Western Digital (WD) technical support. After some diagnosis the agent said WD would replace the drive under warranty. The problem was I did not want to return the drive, as it now has confidential personal and business/client information stored on it (I am self-employed). After putting me on hold the agent said I would need to respond to an email he would send and provide an explanation why I could not return the faulty drive.
I did not receive the email and called WD back the next day. This agent also said I need to provide an explanation, and did send the email. I replied to the email as requested.
After no word from WD for 3 days I called them again. This time I was told I need to provide the explanation on my company letterhead. So, again submitted the response on letterhead.
Again, no word from WD after 3 days and called back again. This time I am told I need to also submit a photo of the drive and a proof of purchase. I asked why they did not request this the first time and why WD never emailed or got back to me requesting the information, instead waiting for me to contact them. Agent had no response, only apologized.
I contacted Amazon and explained the situation and Amazon agent said I would receive a full refund, without need to return the drive. I also received a follow up email from Amazon confirming this resolution.
It is now 15 days since I sent the information to WD that was requested. Still no word from them. The moral of the story is, I will not purchase another Western Digital product. On the other hand, Amazon customer service was great.
Reviewed in the United States on August 14, 2020
However, the drive failed about a week later and would not turn on. I called Western Digital (WD) technical support. After some diagnosis the agent said WD would replace the drive under warranty. The problem was I did not want to return the drive, as it now has confidential personal and business/client information stored on it (I am self-employed). After putting me on hold the agent said I would need to respond to an email he would send and provide an explanation why I could not return the faulty drive.
I did not receive the email and called WD back the next day. This agent also said I need to provide an explanation, and did send the email. I replied to the email as requested.
After no word from WD for 3 days I called them again. This time I was told I need to provide the explanation on my company letterhead. So, again submitted the response on letterhead.
Again, no word from WD after 3 days and called back again. This time I am told I need to also submit a photo of the drive and a proof of purchase. I asked why they did not request this the first time and why WD never emailed or got back to me requesting the information, instead waiting for me to contact them. Agent had no response, only apologized.
I contacted Amazon and explained the situation and Amazon agent said I would receive a full refund, without need to return the drive. I also received a follow up email from Amazon confirming this resolution.
It is now 15 days since I sent the information to WD that was requested. Still no word from them. The moral of the story is, I will not purchase another Western Digital product. On the other hand, Amazon customer service was great.
Top reviews from other countries
Is so easy to set up and use immediately
Yes
Im not IT savvy, this is good for me
Reviewed in Singapore on November 11, 2020
Is so easy to set up and use immediately
Yes
Im not IT savvy, this is good for me
Inicialmente quería mantener cierta información ahí sin tenerla en el disco duro del computador para accesarla remotamente y ahorrar espacio, pero el acceso remoto a la información es bastante lento, me imagino depende del canal de internet que se tenga, pero si uso herramientas para compartir información en la nube son mucho mas rápidas.
Comparando precios, con un servicio de los mas económicos en la nube aproximadamente en 1.5 años se pagaría lo que cuesta este disco duro, así que a mediano y largo plazo no esta mal.
Mi recomendación, como herramienta para sacar backup automáticamente y despreocuparse de backups periódicos, me parece bueno. Si el objetivo es tener información en la nube para accesarla constantemente, es mejor contratar un servicio en la nube.
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Actualización Jun-2023
Western Digital retiró el soporte del software para Windows, ya no sincroniza, así pierde su uso, solo sirve ahora para sincronizar el celular. Lo que mas molesta es que siguen vendiendo este producto y otros similares que usan el mismo software ofreciendo la funcionalidad que ya no tienen. No compren este producto, ni ninguno de Western Digital que trabajen con la plataforma My Cloud, ya no funcionan con Windows.