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Whirlpool WHESFC Pro Series – Softener/Whole Home Filter Hybrid, Gray

4.2 4.2 out of 5 stars 1,558 ratings

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Eligible for Return, Refund or Replacement within 30 days of receipt
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Brand Whirlpool
Special Feature NSF certified, Chlorine Reduction
Product Dimensions 20.5"L x 15"W x 48"H
Package Information Can
Model Name WHESFC
Material
Plastic
Included Components
Softener system, bypass valve, installation kit, instruction manual See more
Purification Method
Sedimentation
Item Weight
112 Pounds

About this item

  • Save Money With A 2-in-1 System: Remove hard water minerals and harmful contaminants for families of 1-to-5 with one single-tank system instead of buying 2 separate systems..Rated Service Flow Rate : 8.0 gpm, Maximum Drain Flow Rate : 2 gpm
  • Superior Hardness Removal: This hybrid water softener/filter has a 31, 000 grain capacity, an above average hardness removal rating of 120 grains per gallon, and an iron removal rating of 3 ppm which helps reduce reddish-brown stains on drains and water using appliances.
  • Water Contaminant Reduction: This whole home filtration system reduces sediment, chlorine taste, and odor from the water used throughout your entire home.
  • Efficiently Use Salt: The WHESFC is a smart water softener, meaning it uses demand-initiated regeneration technology to produce soft water as your home needs it, reducing salt costs over the life of the system.
  • Designed, engineered and assembled in the USA. Questions Call the Whirlpool helpline
  • No Filter to Replace: The WHESFC Pro Series Hybrid cleans its own filter as needed — you will never have to replace the filter.
  • Uses up to 25% less salt and water than previous Whirlpool models by monitoring your water usage and only regenerating when necessary. Older timer-based models regenerate on a set cycle regardless of how much water you’ve used; which can result in unnecessary water and salt consumption.
  • Connects to plumbing up to 1-1/4″ in diameter. (Connections out of the softener are 1” male pipe threads)

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Product details

  • Product Dimensions ‏ : ‎ 20.5 x 15 x 48 inches; 112 Pounds
  • Item model number ‏ : ‎ WHESFC
  • Date First Available ‏ : ‎ April 25, 2019
  • Manufacturer ‏ : ‎ Water Channel Partners
  • ASIN ‏ : ‎ B07R62N8SQ
  • Country of Origin ‏ : ‎ USA
  • Customer Reviews:
    4.2 4.2 out of 5 stars 1,558 ratings

Product Description

Whirlpool Hybrid Water Softener + Whole House Filtration System — Better water for you and your home starts here. The Whirlpool WHESFC Pro Series is the ideal 2-in-1 home water solution. This multi-tasking system was created so your water is not only soft but healthy and safe from potentially harmful contaminants. Demand-Initiated Regeneration Technology Demand-initiated regeneration technology helps reduce unnecessary salt use, minimizing the need to purchase replacement water softener salt for your system. This system regenerates soft water for your home as you need it, not on an every day timer like older water softeners. 6th Sense Technology6th sense technology makes your salt and water-use more efficient, reducing the amount of waste your water softener creates. This hybrid softener and filtration system will automatically calculate how much salt is needed to clean its media bed. Older models use the same amount every time even though your water use may fluctuate daily. What Does NSF Certified Mean? The National Sanitation Federation (NSF) is a public health organization. They offer NSF Certifications for products that comply with the strict standards and procedures imposed by the organization to ensure products are safe for individuals. The Whirlpool WHESFC Pro Series reduces dangerous contaminants in your home’s water, as well as sediment and chlorine which impact the smell and taste of your water. This Whirlpool WHESFC Water Softener system comes with everything you need for a quick installation. Along with the single tank, your order includes a bypass valve, drain hose, 2 clips, 2 installation adaptors, 2 hose clamps, an adaptor elbow, a grommet and 4 O-rings. NOTE: Due to variances in production and assembly, the water softener valve height may vary by up to 1/2" from an existing water treatment system, including existing Whirlpool models. This potential change in valve height will not affect system performance. High-flow valve maintains great water pressure (connects to up to 1” plumbing). Product color may vary from photo color. PRODUCT DESIGN MAY VARY.

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From the brand


From the manufacturer

Whirlpool Water Softener Systems
WHESFC

Whirlpool WHESFC Pro Series Hybrid Water Softener + Whole House Filtration System

The Whirlpool Pro Series Hybrid reduces the hardness from your water while reducing contaminants such as sediment and chlorine. The softening ability of this system reduces scale from forming in your home’s pipes and leaves less residue on water-using appliances such as dishwashers and washing machines.

This softener also uses a whole home carbon filtration system that will protect your water using appliances from sediment build-up. The filter never needs replacing as the system cleanses its own filter every 2 weeks.

WHESFC

Hybrid Softener and Filtration System

WHESFC

Demand Initiated Regeneration

Whirlpool Installation Water Softener

Do-It-Yourself Installation Kit

WHESFC

Easy-to-Clean

WHESFC WHES40E WHES30E WHES18
Hybrid Water Softener + Whole House Filtration System 40,000 Grain Water Softener 30,000 Grain Water Softener 18,000 Grain Compact Water Softener
Customer Reviews
4.2 out of 5 stars
1,558
4.2 out of 5 stars
1,459
4.5 out of 5 stars
1,144
4.0 out of 5 stars
24
Household Size 1-5 1-6+ 1-4+ 1-2
Hardness Reduction Level 120 grains per gallon 125 grains per gallon 95 grains per gallon 65 grains per gallon
Clear Water Iron Reduction 3 parts per million 10 parts per million 8 parts per million 3 parts per million
Contaminants Reduced Chlorine, Sediment, Calcium, Magnesium & Clear Water Iron Calcium, Magnesium & Clear Water Iron Calcium, Magnesium & Clear Water Iron Calcium, Magnesium, Clear Water Iron

Soft, Comfortable Water

Whirlpool Water Softeners

Whirlpool Water Softener Reduce Scale Build Up

Whirlpool Water Softener Reduce Scale Build Up

Whirlpool Water Softener

Soften Your Home’s Water

The most efficient and cost-effective way to save your family from itchy and dry hard water is installing a water softener that is proven to replenish their skin. Hard water can set the foundation for an uncomfortable day. Soften your water and start living comfortably.

Reduce Potential Scale Problems

Hard water build-up, or scale, can impact your home’s water pressure. Scale can also stain showerheads and faucet fixtures. Reducing the presence of hard water minerals in your home’s supply can help optimize your home’s performance.

Protect Water-Using Appliances

Water softeners can increase the lifespan of major water using appliances including water heaters, refrigerators, dishwashers, and washing machines by 30% - 50% (per research conducted by the Battelle Memorial Institute and American Water Works Association). Hard water is especially dangerous when scale builds up in your water heater. Hard water slows the performance of appliances potentially costing you down the road.

Whirlpool Water Solutions

Whirlpool water softener technology is another example of our mission to provide innovative solutions to homeowners. Since 1911, Whirlpool has been dedicated to providing the highest quality water solutions to you and your family.

What's in the box

  • Softener system, bypass valve, installation kit, instruction manual
  • Looking for specific info?

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    1,558 global ratings

    Customers say

    Customers like the performance, value, and ease of installation of the water purification unit. They mention that the softener operates with exceptional efficiency, and the instructions are easy to follow. They appreciate the softness. That said, some complain about the leakage and durability. Opinions are mixed on water quality and quality.

    AI-generated from the text of customer reviews

    87 customers mention64 positive23 negative

    Customers are satisfied with the performance of the water purification unit. They mention that it works well, the softener operates with exceptional efficiency, and the filter works well. Some customers also say that they have no complaints after two months of use.

    "...the Whirlpool bypass valve and connection to the unit were easy and worked great...." Read more

    "...They were correct. It does work great for the short time that it works...First time this broke was after about 2 years...." Read more

    "...The softener seems to work fine, and there is a significant, measurable difference in the water hardness...." Read more

    "Great machine - until it stopped working. 2 year warranty is for parts and labor. They keep sending parts, ask me to troubleshoot, then more parts...." Read more

    80 customers mention72 positive8 negative

    Customers find the installation process of the water purification unit to be easy. They mention that the instructions are clear, the settings are easy to use, and they have no issues with the installation.

    "...any pipe to 1" NPT, and the Whirlpool bypass valve and connection to the unit were easy and worked great...." Read more

    "...Installation took a couple hours, and I am not a plumber or in construction. Florida home with what is supposed to be good water...." Read more

    "...I will say that installation is relatively easy. Be sure that you have feed lines and drain options wherever you’re going to install this...." Read more

    "...I’ve never had problems. Easy for anyone to install." Read more

    55 customers mention50 positive5 negative

    Customers are satisfied with the softness of the water purification unit. They mention that the water is very noticeably softer, and the occasional bad smell and taste they had is 100% gone. The water softening was visible in a few days, and cold water felt softer right away. Hot water was softer a couple of days later. It works fine and brings the water hardness down to the lowest level on the test strip. Customers say that their skin is not so dry and their hair is back to being.

    "...if your soap suddenly produces a lot more suds, your skin feels smooth after a shower, and your hair doesn't seem to need conditioner any longer...." Read more

    "...The softener works well and the water is obviously soft right away...." Read more

    "...seems to work fine, and there is a significant, measurable difference in the water hardness...." Read more

    "...a week at level one and there is still no salt bridge and water still feels great. Fingers crossed this is my long term solution...." Read more

    23 customers mention17 positive6 negative

    Customers like the value of the water purification unit. They mention that it is not cheap, but worth the price and definitely worth purchasing.

    "...all of these systems are overpriced for what they are, but this system is inexpensive compared to others...." Read more

    "...It's less expensive...." Read more

    "...the same specs, hook up exactly the same, and the whirlpool is substantially less expensive...." Read more

    "...You will need two of them and they aren't particularly cheap. This is going to add about $45 to my price tag." Read more

    37 customers mention22 positive15 negative

    Customers are mixed about the quality of the water purification unit. Some mention that it's the best model on the market, while others say that it was a waste of money and had quality control issues. Some customers also say that the unit failed within six months and flooded their home.

    "...And I was right! This is an excellent system and performs both tasks admirably...." Read more

    "Keeps blowing the head off of the tank. I believe it maybe defective. Only worked for 21days. On first recharge i woke up to a flood...." Read more

    "Product seems good. Will need to keep returning until Amazon delivers an undamaged product." Read more

    "...I suspect my home pressure regulator might be the reason behind the failed tanks...." Read more

    34 customers mention21 positive13 negative

    Customers are mixed about the water quality of the purification unit. Some mention that it really helped with their water quality, while others say that it didn't neutralize the water and flooded their garage.

    "...Hooked up to existing plumbing and working great. No leaks with soft water." Read more

    "...We certainly see the notable difference in water quality. Dishes no longer have water marks on them after dishwashing them...." Read more

    "...This equipment does not neutralize the water, and it doesn't claim to do so." Read more

    "...The improvement in the water quality was immediate. Water taste and quality improved notably and exceeds my expectations." Read more

    57 customers mention0 positive57 negative

    Customers are disappointed with the durability of the water purification unit. They mention that the assembly was damaged, had broken plastic pieces, and arrived cracked at the top. The warranty is 1 year, and it broke just shy of 2 years. The plastic hood was shattered, the turbine was damaged and the lid and other components were damaged. The top part burst and flooded their garage only after a year and five months. Customers changed their review to 1 star. The reliability is horrible.

    "...Changed review to 1 star.Reliability is horrible...." Read more

    "...But, when I opened it up, I found a lot of issues. The case was pretty scraped up and the bottom was sort or warped...." Read more

    "...Moments later I had it open and discovered the plastic hood was shattered...." Read more

    "...I didn't like about this is the fact that it arrived days late, damaged, and does not really "filter" the water as it states it does...." Read more

    30 customers mention0 positive30 negative

    Customers are not satisfied with the leakage of the water purification unit. They mention that it floods their garage, the salt tank and overflow hose leaks. The plastic body that cracks and the water in the tank seat don't drain. The venturi began leaking and spraying water all over. The system leaks where it connects to the unit, and the tank would not empty.

    "...This last final breakage, tank would not empty. Common issue. Little rubber washer goes bad. Replaced. Still same problem...." Read more

    "...The next morning however, I noticed that the salt tank was almost full of water (up to 6 on the fill level)...." Read more

    "...The salt tank was filled with water and it as gushing everywhere...." Read more

    "...Little over 1 yr; unit breaks down, it keeps flushing 160+ gallons of water out each hour...." Read more

    Great product, but arrived heavily damaged.
    4 Stars
    Great product, but arrived heavily damaged.
    This is my first water softener. I live in a rural area on a community well and the hardness is over 120 gpg (grains per gallon), which is pretty hard. I have a filter system, but it wasn’t enough. After a lot of research and talking to plumbers an neighbors with softeners, I picked this Whirlpool unit. It arrived promptly, and the shipping box was in OK condition. But, when I opened it up, I found a lot of issues. The case was pretty scraped up and the bottom was sort or warped. The brine tank was rattling around in the salt tank a the input/output valve was turned sideways inside the cover. When I opened the cover, I found that the circuit board cover was off and the board itself was lying loosely in the cover. The plug was bent and there was some damaged insulation on the power wire. I initially decided to return it, but it would have been a lot of work to get it upstairs and shipped and then wait for a new one. I put the circuit board and display back in place and fixed the other things that I could see. When I plugged it in, it worked so I decided to try it out instead of returning it. The actual hookup was easy (other than running the pex lines through the ceiling). I used 3/4 pex line and shark bite fittings in it (so that it would be easy to disconnect if it didn’t work). The instructions were fairly straightforward, although there is no mention anywhere as to how much salt to put in. I used 2 bags of pellet salt, but shoul have bought 5 or 6. I programmed everything and ran a recharge as per the instructions and it all went well. The next morning however, I noticed that the salt tank was almost full of water (up to 6 on the fill level). I removed the cover and looked it over carefully and noted that the seal between the brine tank and valve body was leaking. I was going to return it again at this point, but decided to dive in further. Found the instructions on servicing the Distributor O-ring kit and took the valve body off off the brine tank. I found that the lowermost O-ring (under the filter screen) was out of place and covered in loose charcoal. I cleaned everything, lubricated the O-rings and put it all back together. So far, no leaks and the unit works perfectly. I will say that installation is relatively easy. Be sure that you have feed lines and drain options wherever you’re going to install this. I will also say that Whirlpool’s website is very good with lots of clear instructions and information. The softener seems to work fine, and there is a significant, measurable difference in the water hardness. Time will tell if this is a lemon, but I do have the extended warranty 🤞.
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    Top reviews from the United States

    Reviewed in the United States on February 11, 2023
    Style: FilterVerified Purchase
    42 people found this helpful
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    Reviewed in the United States on June 27, 2020
    Style: FilterVerified Purchase
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    5.0 out of 5 stars Nothing not to like
    Reviewed in the United States on June 27, 2020
    This was a very easy install, I would recommend getting SharkBite hoses to make it even easier. This unit has "standard" water softener connectors, which are weird pressure connectors with clips. But this unit also includes adapters to 1" NPT. The Sharkbite hose can go from any pipe to 1" NPT, and the Whirlpool bypass valve and connection to the unit were easy and worked great. Keep in mind that with Sharkbite you generally only get one bite of the pipe so be sure the pipe is good and clean and where you want it before installing.

    The softener works well and the water is obviously soft right away. I didn't test the actual level yet, but will do so when everything has had a chance to settle in the pipes and fixtures. My hot water tanks even started to "clean" as they poured out rusty water for a while. Apparently that will happen as the softer water slowly breaks down old buildup.

    The design of this unit is tried and true. It is 90% the same as the 20 year old unit I was replacing. Same parts, same procedures. This unit has upgrades that my old unit didn't have, better/clearer electronics, etc but is generally a simple device. I bet almost all of the cost for this unit is for the brine tank, which does all the softening and filtering.

    The only thing I was missing was a way to read the Gallons Per Day usage. The unit knows how much water is being used and my old unit allowed you to check, which was an easy way to know if there was a leak somewhere in the house. But this unit has no way to read this, that I know of.

    I never installed one of these before so I followed the directions exactly, and they were mostly good. The biggest issue was the section on sanitizing with bleach. The directions tell you to add salt and do some other things, then there is the bleach section, implying that is the next step. But after I did this, all of the salt smelled of bleach and needed a few regens to get rid of. I think a better way would be to only sanitize when empty of salt, but I am still not sure which is correct. Regardless, there was never enough bleach to smell anything in any faucet, since the brine is such a small portion of the water that ends up there, and the unit filters bleach anyway.

    For the price it really can't be beat. Any place near me with the fancier softeners was several thousands to buy/install. And when all you are doing is making salty water, simple is better.
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    78 people found this helpful
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    Reviewed in the United States on October 10, 2023
    Style: FilterVerified Purchase
    6 people found this helpful
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