Wireless Type | 802.11ac |
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Number of USB 2.0 Ports | 4 |
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ARRIS SURFboard SBG8300 DOCSIS 3.1 Gigabit Cable Modem & AC2350 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum & more , Four 1 Gbps Ports , 1 Gbps Max Internet Speeds , 4 OFDM Channels, Black
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | ARRIS |
Internet service provider | Suddenlink, Xfinity, Cox, Mediacomm, Spectrum |
Connectivity Technology | Wi-Fi, Ethernet |
Compatible Devices | iPhone, Tablet, cell phone, computer, streaming devices, smart TV, IOT devices |
Product Dimensions | 8"L x 2.87"W x 9.33"H |
About this item
- A Trusted Name in Home Connectivity: Get high speeds, low latency, and a two-in-one product! With the ARRIS SURFboard SBG8300 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing..MoCA Technology : No. Wi-Fi (Pairing Button) : Yes. Preset Wi-Fi Security : Yes.Telephone Port : None..Wi-Fi Coverage : Up to 2,800 sq ft
- Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
- Modem Technology: DOCSIS 3.1 is the newest technology available from cable internet providers. Its 10x faster than DOCSIS 3.0, provides better security, reduces lag while gaming & enables multi-gig networking (ability to run fast speeds on your copper cable from your internet provider).
- Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
- Compatibility: The SURFboard SBG8300 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Gigabit/Gigabit x2) and others. It's approved for cable internet speed plans up to 1 Gbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
- What's in the Box: When you purchase you will get an ARRIS SURFboard SBG8300 Cable Modem, Power Supply, Quick-Start guide, and 2-year warranty card.
- Router Technology: Features four 1-Gigabit ethernet ports and delivers Wi-Fi 5 speeds up to 2.3 Gbps (2,350 Mbps).
- Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
- Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
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This Item ARRIS SURFboard SBG8300 DOCSIS 3.1 Gigabit Cable Modem & AC2350 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum & more , Four 1 Gbps Ports , 1 Gbps Max Internet Speeds , 4 OFDM Channels, Black | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -24% $191.17$191.17 List: $249.99 | -24% $189.99$189.99 New Price: $249.99 | -10% $197.99$197.99 List: $219.99 | -20% $160.16$160.16 List: $199.99 | $39.99$39.99 | -10% $449.99$449.99 List: $499.99 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Easy to install | 3.7 | 4.2 | 4.2 | 4.2 | 4.3 | 4.1 |
WiFi signal | 3.3 | 3.0 | 3.7 | 3.8 | 3.8 | 4.0 |
Tech Support | 2.9 | — | 3.2 | 3.4 | 3.6 | 3.6 |
Value for money | 2.9 | — | 3.8 | 4.0 | 4.5 | — |
Sold By | Amazon.com | Motorola Networking Renewed | Amazon.com | BerserkBargains | Woot | Amazon.com |
connectivity tech | Ethernet, Wi-Fi | Wi-Fi, Ethernet | Ethernet | Wi-Fi, Ethernet | Ethernet | Ethernet, Wi-Fi, USB |
ethernet ports | 4 | 4 | 2 | 4 | 1 | 2 |
number of ports | 4 | 4 | 2 | 4 | 1 | 3 |
data transfer rate | 2350 megabits per second | — | 2500 megabits per second | 1 gigabits per second | 400 megabits per second | 6 gigabits per second |
max downstream rate | 1000 megabits per second | — | 2500 megabits per second | 1000 megabits per second | 686 megabits per second | — |
max upstream rate | 1000 megabits per second | — | 2.5 gigabits per second | — | 143 megabits per second | — |
modem type | cable | cable | cable | cable | cable | cable |
Product Description
Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard SBG8300 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!
From the brand
Internet, Wi-Fi, All-in-One.
Stream without buffering. Level up your gaming. The best combo modem/routers for you. Stop paying for monthly modem fee.
Videos
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great overall home coverage even for three story home
✅ SBA Reviews
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ARRIS SURFboard SBG8300 - Is It Worth The Money?
Ella Converse
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ARRIS Surfboard Modem + Router - A MUST Have?
Ella Converse
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Super easy setup with no problems modem and wifi router
Jennifer Young
What's in the box
Looking for specific info?
From the manufacturer
Get 2 products in 1 device, a cable modem with built-in Wi-Fi router.
ARRIS SURFboard SBG8300 DOCSIS 3.1 Gigabit Cable Modem & AC2350 Wi-Fi Router
Experience faster streaming and downloading throughout your home & eliminate monthly modem rental fees.
All-In-One Solution
A Wi-Fi cable modem is a cable modem and a Wi-Fi router in one device. It's a convenient, space-saving device that provides the connection to the internet and the ability to share it with all of your devices.
Sold over 260 Million in Home Connectivity
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Own Your Modem & Save:Own Your Modem & Save: Reduce your cable bill & no longer rent a cable modem, remove those monthly fees. Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. |
Fast Internet:DOCSIS 3.1 is the newest technology available from cable internet providers. Its 10x faster than DOCSIS 3.0, provides better security, reduces lag while gaming & enables high speed networking in your home. |
Built-in Wi-Fi Router:No need to manage multiple devices. This space-saving device combines a cable modem & Wi-Fi router, with speeds up to 1 Gbps and Four 1 Gbps Ethernet ports for wired networking. |
Straightforward Set-up:Plug-in the device, download the SURFboard Central App, and follow the instructions to activate the modem and create your Wi-Fi network. |
ARRIS Delivers Quality & Performance
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Quality You Can Trust:The brand trusted by the world’s leading cable internet service providers, now available directly to you. |
High-Performance & Low-Latency:DOCSIS 3.1 modem technology and built-in Wi-Fi 6 improve the performance and efficiency of your home network with reduced latency for high-bandwidth applications like 4K streaming, gaming and conference calls. |
Future Proof:The latest DOCSIS technology – able to support current and future service plans up to 1 Gbps. |
Approved For Cable Internet Plans:Supports service plans up to 1GB. |
SURFboard SB8300 | SURFboard G34 | SURFboard G36 | SURFboard SBG7600AC2 | SURFboard SBG7400AC2 | SURFboard SBG10 | |
---|---|---|---|---|---|---|
Customer Reviews |
4.2 out of 5 stars
4,429
|
3.9 out of 5 stars
10,954
|
3.9 out of 5 stars
10,954
|
4.3 out of 5 stars
3,295
|
3.9 out of 5 stars
10,954
|
4.3 out of 5 stars
15,203
|
DOCSIS Download Speed | Up to 4 Gbps | Up to 4 Gbps | Up to 4 Gbps | Up to 1 Gbps | Up to 960 Mbps | Up to 686 Mbps |
DOCSIS Technology | DOCSIS 3.1 | DOCSIS 3.1 | DOCSIS 3.1 | DOCSIS 3.0 | DOCSIS 3.0 | DOCSIS 3.0 |
Downstream & Upstream Channels | 32 x 8 | 32 x 8 | 32 x 8 | 32 X 8 | 24 X 8 | 16 X 4 |
1 Gbps Ethernet Ports | 4 | 4 | 4 | 4 | 4 | 2 |
High Performance Online Gaming | n/a | ✓ | ✓ | n/a | n/a | n/a |
Simultaneous HD, 4K Ultra HD & VR Streaming | n/a | ✓ | ✓ | n/a | n/a | n/a |
Multi-Network Capability | n/a | ✓ | ✓ | n/a | n/a | n/a |
Wi-Fi Standard | Wi-Fi 5 (802.11 ac) | Wi-Fi 6 (802.11 ax) | Wi-Fi 6 (802.11 ax) | Wi-Fi 5 (802.11 ac) | Wi-Fi 5 (802.11 ac) | Wi-Fi 5 (802.11 ac) |
Digital Voice Service Capability | n/a | n/a | n/a | n/a | n/a | n/a |
Multi-Gig Ethernet Ports | n/a | n/a | 2.5 Gbps | n/a | n/a | n/a |
Product information
Technical Details
Brand | ARRIS |
---|---|
Series | SURFboard SBG8300 DOCSIS 3.1 |
Item model number | SBG8300 |
Operating System | Linux |
Item Weight | 2.75 pounds |
Product Dimensions | 2.87 x 8 x 9.33 inches |
Item Dimensions LxWxH | 2.87 x 8 x 9.33 inches |
Color | Black |
Voltage | 120 Volts (AC) |
Manufacturer | CommScope |
ASIN | B07M9J3XW2 |
Country of Origin | China |
Date First Available | June 21, 2019 |
Additional Information
Customer Reviews |
4.2 out of 5 stars |
---|---|
Best Sellers Rank | #292 in Computers & Accessories (See Top 100 in Computers & Accessories) #3 in Modem Router Combos |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to set up the modem. They say the accompanying app is easy to use and configure. They also appreciate the WiFi being easy to configure and modify. However, some customers are disappointed with the restart and support. Customers also disagree on connectivity, quality, value, and speed.
AI-generated from the text of customer reviews
Customers like the ease of installation of the modem. They mention that the accompanying app is easy to use and configure, and the admin was easy and fast loading. The app makes managing the ARRIS device really easy, naming the network and creating a. They also say the Surfboard Central app is basic yet intuitive, and can be activated using the Comcast XFINITY app.
"...Installation was very easy. Wifi was especially easy to configure and modify. Network internet download speed is over 330 MB/Sec...." Read more
"I loved that it was plug and play but I have had a lot of issues with internet and Cox says it is the router but most things work it just drops..." Read more
"I installed as a new modem to Xfinity. Very easy. I ran Surfboard Central instead of Surfboard Manager. Don't know if it makes a difference...." Read more
"...Setup was pretty straightforward, I've had ARRIS routers before...." Read more
Customers are mixed about the quality of the modem. Some mention that it works well, has good wi-fi distance, and has no problems. Others say that it occasionally works poorly, and stopped working with zero warning.
"...Spectrum in other States might make it unusable but in my state, it works fine...." Read more
"...having this problem and someone was even told this modem/router doesn't work with cameras. When I read that I was ready to return it...." Read more
"...So far, it's working fine no problems. It's important that you use a category 7 ethernet cable or higher for high-speed internet. 2/24/24" Read more
"...I have the same issue at both homes. Right now one is not working at all and after being on the phone with cox for over 30 minutes trying to..." Read more
Customers are mixed about the connectivity of the modem. Some mention that the wifi signal is strong, and the mode is great. However, others say that it began to lose internet connection occasionally, and that the signal did not go as far as they wanted it to.
"...I left band steering on and I had intermittent WiFi cutting out...." Read more
"...Otherwise this Modem/router is excellent...." Read more
"I loved that it was plug and play but I have had a lot of issues with internet and Cox says it is the router but most things work it just drops..." Read more
"...bedroom with the radio and the music playing, and… wait for it… it disconnected...." Read more
Customers are mixed about the speed of the modem. Some mention that it has great speed, and their network is fast. The performance improvements in speed and signal strength were amazing, and web pages load quicker. However, others say that it's slow and constantly drops. The chipset is not capable of providing speeds higher than 500 Mbps, and the service has been sub-par most of the time.
"...(most of the time) on this replacement router and the wired Ethernet speed is quite fast.----..." Read more
"...The regular WiFi's speed was disappointing (30 MB/sec), but the 5g WiFi version speed was over 200 MB/sec...." Read more
"...I'm up and running and it is faster than the Comcast rented modem I got rid of." Read more
"...The modem/router is up an running, my network is fast and I'm over the moon...." Read more
Customers have mixed opinions about the value of the modem. Some say it's a great router for the money, while others say it doesn't work properly and is an expensive plastic paperweight.
"Modem Easily activated using Comcast XFINITY App. Reasonably priced compared to the other “approved” modems with WiFi...." Read more
"...It's a bit spendy and it will take a couple years to pay for itself but I am tired of having "advanced" controls taken from me and placed on Cable..." Read more
"...I love the fact that this modem/router was cheaper than a year of renting. I also love that it is compatible with Xfinity...." Read more
"Price; NOT cheap, but it’s a 2 in 1, it’s a 3.3 which mean it match comcast ( for now ) my 3.0 was sunset after the comcast last updated?!?!?!..." Read more
Customers are dissatisfied with the support provided by the modem. They mention that the support is horrible, useless, and difficult to work with. Some say that the website for technical support is useless and there is no customer assistance available.
"...or see which ports have already been forwarded because the GUI won't display them!..." Read more
"...There are no current documentation on the app." Read more
"...It has been totally not worth the money! Their tech support is a joke. The number asks you to leave a message and the chat was never responded to...." Read more
"...Hope new one performs better. ***Revised review*** Support is completely useless. Some person working from home in some country other than US...." Read more
Customers are dissatisfied with the restart of the modem. They mention that it loses connection and they need to reboot it once or twice per week. They also say that the device freezes and the only way to restore it is to reboot. Customers also say the mode has to be manually restarted.
"...a BAD option for most of users as it is NOT RELIABLE and need to be RESTARTED frequently to make sure it is running a health internet..." Read more
"...It is faster than my old modem, but it keeps needing to be reset...." Read more
"...Wi-Fi stops working correctly after a day or so and you have to manually reboot the router to get it working again...." Read more
"Do not buy, simple as that.Reasons:* Needs to reboot almost daily* Stopped working after 2 years*..." Read more
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I would suggest turning off band steering. I left band steering on and I had intermittent WiFi cutting out. Another strange thing is the lights were blue when I first installed it and it was working fine. Now, after I had WiFi issues and unplugged and plugged it back in, the lights are green which is apparently the correct color. Oh well. So far it works.
I wish I had read some of the 1-star reviews before buying this product; especially the one entitled “Basically a good… modem… with a totally useless router.”
In fact, the same thing happened to me that happened to that guy: he had Amazon send him a replacement unit, and the router didn’t work in that one, either!
My router didn’t work in my first purchase.
I couldn’t get my printer to connect to it. (Can’t remember exactly why not; all I remember is giving up in disgust.)
My Barnes & Noble Nook (similar to Amazon’s Kindle) could not connect. I could “see” my network name, but it also said “Not in range” – when I literally had the Nook just 2 feet away from the router.
My Android phone would connect, and then disconnect after a few minutes. I would then re-connect, and it would be okay for a little while, and then it would disconnect again. This little “dance” played out all day every day.
My Ocean Digital Internet radio didn’t even list my network in its list of Available Networks. I tried it several times and it never showed up. And then lo and behold it showed up one time! I connected and could play an Internet radio station! I started walking into my bedroom with the radio and the music playing, and… wait for it… it disconnected. And I never saw my network listed again, even though I tried several more times.
So I got a replacement, and… wait for it… the Exact. Same. Thing. happened!
When I thing of all the stupid time I wasted on this awful piece of equipment. BTW, I tried calling their Tech Support number and it was always busy. I gave up after several attempts.
But there is a happy ending to this story: For my third (and final) try I bought a Motorola MG7700 Modem WIFI Router combo and that sucker works like a charm with all of my wireless devices!