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ARRIS Surfboard Wi-Fi 6E Network Upgrade Adapter W6U, Dedicated 6 GHz Band for Compatible Devices, 2.5 Gbps Port, Works with Any Wi-Fi Device, Upgrade Your Network to Wi-Fi 6E

3.5 3.5 out of 5 stars 27 ratings

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Purchase options and add-ons

Brand ARRIS
Hardware Interface Ethernet
Compatible Devices Smart TV
Data Transfer Rate 2.5 Gigabits Per Second

About this item

  • Adapt with the future of Home Networking: The ARRIS SURFboard mAX Wi-Fi 6E Access Point allows customers to seamlessly connect the latest 6GHZ-capable devices to their Wi-Fi network, without replacing existing equipment. The adapter transforms a customer’s Wi-Fi to next-generation Wi-Fi 6E, keeping them in sync with the latest technology like 8K TVs and AR.
  • Home network upgrade immediately: The ARRIS SURFboard mAX Wi-Fi 6E Access Point quickly transforms your home wireless network into a cutting-edge Wi-Fi 6E network, making you one of the fastest wireless internet home networks on the block.
  • More connected devices: Wi-Fi 6E’s ability to operate on the 6GHz band solves a lot of congestion of the home network. By deploying the ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter, your home network can handle more devices simultaneously connected to your wireless internet without losing speed and reliability.
  • Reduced lag and jitter: By using the 6GHz band, the ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter reduces lag and jitter. It also eliminates disconnections caused by other devices connected to the home network.
  • What's in the Box: With purchase you get one SURFboard Network Upgrade Device, 1 ethernet cable, and 1 power supplies.
  • Compatibility: The ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter is compatible with any existing Wi-Fi router or gateway and all Internet service providers
  • Simple set up: When you take the ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter out of the box, set up is simple. All you have to do is connect the adapter to your existing Wi-Fi router and you are ready to connect your 6GHz-capable client devices in minutes.
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From the manufacturer

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Adapt with the future of Home Networking!

The ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter allows customers to seamlessly connect the latest 6GHZ-capable devices to their Wi-Fi network, without replacing existing equipment. The adapter transforms a customer’s Wi-Fi to next-generation Wi-Fi 6E, keeping them in sync with the latest technology like 8K TVs and AR.

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Home network upgrade immediately!

The ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter quickly transforms your home wireless network into a cutting-edge Wi-Fi 6E network, making you one of the fastest wireless internet home networks on the block.

Simple and easy set up

When you take the ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter out of the box, set up is simple. All you have to do is connect the adapter to your existing Wi-Fi router and you are ready to connect your 6GHz-capable client devices in minutes.

Fast, Easy, Secure Setup with SURFboard Central App.

Provides step-by-step instructions to set-up and manage your network; once setup is complete, the app displays all devices connected to the network into one dashboard.

What's in the box

  • Router
  • power cord
  • quick start guide
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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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    ARRIS

    ARRIS Surfboard Wi-Fi 6E Network Upgrade Adapter W6U, Dedicated 6 GHz Band for Compatible Devices, 2.5 Gbps Port, Works with Any Wi-Fi Device, Upgrade Your Network to Wi-Fi 6E


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    Product Description

    Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. Adapt with the future of Home Networking: The ARRIS SURFboard mAX Wi-Fi 6E Network Upgrade Adapter allows customers to seamlessly connect the latest 6GHZ-capable devices to their Wi-Fi network, without replacing existing equipment. The adapter transforms a customer’s Wi-Fi to next-generation Wi-Fi 6E, keeping them in sync with the latest technology like 8K TVs and AR.

    Customer reviews

    3.5 out of 5 stars
    3.5 out of 5
    27 global ratings

    Customers say

    Customers like the ease of hooking up the network interface controller adapter. They mention it's simple to setup through the app, and up and running in minutes. However, some customers disagree on performance.

    AI-generated from the text of customer reviews

    3 customers mention3 positive0 negative

    Customers find the network interface controller adapter easy to hook up and add to an existing network. They say the setup is simple through the app and the adapter is up and running in minutes.

    "...Sure enough, the setup is stupid-simple. Comes with a *long enough* Ethernet cable and a power adapter with a *long enough* (most are not) cord...." Read more

    "Very simple setup through the app, up and running in minutes! Used this to create a separate high-speed network for our basement...." Read more

    "Easy to hook up and add to existing network...but performance was underwhelming...." Read more

    6 customers mention3 positive3 negative

    Customers are mixed about the performance of the network interface controller adapter. Some mention that it works great and connects at blazing fast speeds, while others say that it's underwhelming and does not do anything that it is supposed to. Some customers also mention that the performance is worse than 5 GHz and that it has inconsistent latency spikes.

    "...This is the fastest I've ever seen. No so much on throughput, I'm not transferring that much data so can't say on that, but response time...." Read more

    "...other devices to do what I want, when I purchase the devices, they do not work and I am told the the products do not work like I am looking for them..." Read more

    "...Works well with our desktop and new Wi-Fi 6-E desktop card. Network was instantly recognized and connected at blazing fast speeds...." Read more

    "...The biggest issue with 5 GHz was inconsistent latency spikes, presumably due to interference from neighboring APs...." Read more

    SIMPLE BUT EFFECTIVE WIFI 6E [6 GHz ONLY] ACCESS POINT DEVICE – SMALL – WORKS WELL
    5 Stars
    SIMPLE BUT EFFECTIVE WIFI 6E [6 GHz ONLY] ACCESS POINT DEVICE – SMALL – WORKS WELL
    PRODUCT VERSION REVIEWEDARRIS SURFBOARD WI-FI 6E NETWORK UPGRADE ADAPTER W6U | DEDICATED 6 GHZ BAND FOR COMPATIBLE DEVICES | 2.5 GBPS PORT | WORKS WITH ANY WI-FI DEVICE | UPGRADE YOUR NETWORK TO WI-FI 6EQUICK REVIEW [TL;DR]SIMPLE BUT EFFECTIVE WIFI 6E [6 GHz ONLY] ACCESS POINT DEVICE – SMALL – WORKS WELLREVIEW:This WiFi Access point works well, especially for the size. It is only an Access Point, not a router, not a media bridge. It only does one thing. It provides a 6GHz WiFi 6e Access point. That is it.It is full featured in fact that it allows you to create a custom SSID, change bandwidth size, change the channel, etc.What it does, it does very well.PRO’s- Well Built- Easy Setup- Relatively Compact Size- All Included Cables- LED can be turned offSETUPI received a used/returned item, so first I had to do a factory reset (press hold reset 20 seconds). Next, I plugged it into my physical network, and looked at my old Router to see what IP was assigned to the device. Next, I used that IP address to change the SSID and password. Then I was all set.I do wish it also provided a media bridge (receive WiFi and hand off LAN), which I’m sure it could do with the right software. But it never said it could be used that way, so no point off.TESTINGIn my testing the WiFi 6e [6GHz] was much faster than my WiFi 5 network. This is in largely due to better compression, wider bandwidth, and a currently almost empty spectrum [6GHz]. Roughly it was about 25% faster, which allowed my speeds to get closer to 1Gbps (the limit of my network and internet).You should know that the higher the band (example 6GHz instead of 5Ghz or 2.4Ghz) the shorter distance the signal can carry, especially when going through walls. In the same room you should get close to wired speeds. The next room over there is about 50% drop off. Two rooms over, there is about 75% drop off. This one device won’t cover your entire house, just a room or two.NOTE: Windows 10 and below can’t operate on the 6GHz band with WiFi 6e. So unless you are on Windows 11 (or running hacked drivers) your computer won’t even see the WiFi 6e SSID.RECOMMENDATION:This is a very niche product. It is worth it if you need it.I do recommend the product, but only for niche use cases.
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