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Grandstream GXP1620 Small to Medium Business HD IP Phone VoIP Phone and Device,Black

3.8 3.8 out of 5 stars 405 ratings

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Purchase options and add-ons

  • The phone only works with VoIP
  • 2 dual-color line keys (with 2 SIP accounts and up to 2 call appearances), 3 XML programmable context-sensitive soft keys, 3-way conference
  • HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance.
  • Large phonebook (up to 500 contacts) and call history - up to 200 records
  • Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for advanced security protection, 802.1x for media access control
  • 13248 pixel backlit graphical LCD display.

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Warranty & Support

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Grandstream GXP1620 Small to Medium Business HD IP Phone VoIP Phone and Device,Black


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Product guides and documents

What's in the box

  • phone
  • Product Description

    The GXP1620/1625 is Grandstream's standard IP phone for small businesses. This Linux-based model features 2 lines, 3 XML programmable soft keys, HD audio and 3-way conferencing. A 132x48 LCD screen creates a clear display for easy viewing. Both the GXP1620 andGXP1625 include dual 10/100mb network ports and the GXP1625 includes integrated PoE. Additional features such as multi-language support, Electronic Hook Switch support for Plantronics headsets and call-waiting allow the GXP1620 and GXP1625 to be high quality, user-friendly and dependable IP phones.

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    405 global ratings

    Customers say

    Customers like the ease of setup, value, quality and sound quality of the office electronics. They mention that it's easy to configure, simple to operate and that it works perfectly. Some disagree on performance.

    AI-generated from the text of customer reviews

    15 customers mention12 positive3 negative

    Customers like the ease of setup of the phone. They mention it's easy to configure, simple to operate, and quick and painless provisioning to FreePBX running Asterisk. Some say that the material is not too bad and that it'll work on a local network.

    "...I found it to be easy to configure, I had it set up in my Asterisk server in under 10 minutes...." Read more

    "Good product. Clear and easy to use." Read more

    "For an IP phone it was fairly easy to setup and works well...." Read more

    "This product comes with no instruction for anything except how to set up for use. Nothing about how to set up voicemail, how to save numbers etc...." Read more

    14 customers mention12 positive2 negative

    Customers like the value of the phone. They say it's a good phone for the price, well worth it, and an excellent product for business use.

    "...However if you want a quality, economical phone with a good feature set then this is a good choice...." Read more

    "Perfect article. Excellent price and quality" Read more

    "Functionally it is fine for the price. Voice quality on the inbound is not clear. It sounds like all the callers are mumbling." Read more

    "...For the price, it was well worth it. Good sound quality and very good audio from the speakerphone." Read more

    12 customers mention9 positive3 negative

    Customers like the quality of the office electronics. They say it looks brand new, has excellent call quality, and is easy to use on a local network. Some mention that the sound quality is good and the material is not too bad.

    "...However if you want a quality, economical phone with a good feature set then this is a good choice...." Read more

    "Perfect article. Excellent price and quality" Read more

    "The Phones feel cheap and do not work well. We have had to send two back...." Read more

    "Good product. Clear and easy to use." Read more

    6 customers mention6 positive0 negative

    Customers like the sound quality of the office electronics. They mention that the material is not too bad.

    "...Overall I am pleased with it. Audio quality is good...." Read more

    "This phone provides quality sound and reliable service over two different VoIP providers, VoIP.ms and Call Centric...." Read more

    "The VPN feature is a pain to work with. Sound quality is good. Material is not too bad. Easy to use on a local network." Read more

    "Lots of features, great sound and will reduce my business phone bill by $600 per month using VOICE OVER THE INTERNET." Read more

    16 customers mention6 positive10 negative

    Customers are mixed about the performance of the phone. Some mention that it works well, and seamlessly with other phones, while others say that it didn't work, the POE functionality didn''t, and was unable to be used.

    "it did not work. waste of money and time trying to get it to work correctly. wouldn't allow to make or receive calls. always busy signal." Read more

    "...Works seamlessly with other phones. I recommend it." Read more

    "...When we tried to plug the phone back in the phone wouldn't power on again. The other delivered and was defective (it didnt power on at all)...." Read more

    "For an IP phone it was fairly easy to setup and works well...." Read more

    5 customers mention0 positive5 negative

    Customers are dissatisfied with the connectivity of the phone. They mention that it does not configure, make or receive calls, or log into the device. They also say that there is no menu key, and that it is not plug and play. Customers also say the default login does not work, and it is hard to manually update the firmware.

    "...An administrative concern is that it is hard to manually update the firmware on this...." Read more

    "Phone is fine. It's definitely not plug and play, which means you have to sit on the phone for a bit which is slightly annoying but somewhat expected..." Read more

    "...Nothing about how to set up voicemail, how to save numbers etc...." Read more

    "...not helpful and say to hit menu key, uh, no menu key, Phone will not configure, make or receive calls...." Read more

    Unusable physical design, connectors prevent unit from sitting on desk - DO NOT BUY
    1 Star
    Unusable physical design, connectors prevent unit from sitting on desk - DO NOT BUY
    The power and network connectors are placed too low on the back of the phone so the phone will never sit properly on the included angled stand. WTF, Are we supposed to hold the unit in our hands all day ? I normally like Grandstream products, but this is an epic fail, the engineer should be fired. I dont understand how anyone can give this unit a positive review.
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    Top reviews from the United States

    Reviewed in the United States on March 4, 2024
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    Reviewed in the United States on February 8, 2024
    Reviewed in the United States on October 6, 2018
    Reviewed in the United States on September 23, 2023
    Reviewed in the United States on October 8, 2019
    Reviewed in the United States on January 12, 2016
    6 people found this helpful
    Report
    Reviewed in the United States on January 18, 2018
    2 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Lasha
    5.0 out of 5 stars Very Good
    Reviewed in Germany on February 10, 2023
    sandeep kumar
    5.0 out of 5 stars Good device,quick delivery and thank you amazon.
    Reviewed in India on December 21, 2022
    Enrico G.
    5.0 out of 5 stars Facile da configurare
    Reviewed in Italy on November 13, 2021
    One person found this helpful
    Report
    MrTim
    5.0 out of 5 stars good phone, good value
    Reviewed in Canada on October 12, 2019
    Cliente
    5.0 out of 5 stars Muy bueno
    Reviewed in Mexico on April 30, 2019