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Ecovacs DEEBOT OZMO 920 2in1 Mopping Robotic Vacuum with Laser Navigation, No-Go Zones, Systematic Cleaning, Multi-Floor Mapping, Works with Alexa & App, Large, Black
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Purchase options and add-ons
Brand | ECOVACS |
Model Name | DEEBOT OZMO 920 |
Special Feature | Cordless |
Color | Black |
Included Components | Main Brush, Filter, Dustin, Side Brushes, Robot |
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About this item
- Simultaneous vacuuming and mopping in-1-go: DEEBOT 920 efficiently cleans your home by vacuuming and mopping simultaneously. With a 240ml water tank, its capacity could handle the whole house cleaning. You can switch the water amount by mobile APP according to different needs. The ECOVACS Home APP enables you to adjust the water level of the mopping.
- Smart laser navigation & multi-floor mapping: Smart Navi 3. 0 enables DEEBOT robot vacuum cleaner to efficiently navigate through your home and map your floorplan to your smartphone using laser technology. So you can select specific areas you don’t want the vacuum to clean, and where you want it to clean. DEEBOT can store up to 2 different maps – perfect for multi-level homes and multiple cleaning spaces.
- No-Go zones & carpet detection: Virtual boundary for not only vacuum, but also for mopping now. By using the ECOVACS Home App you can create unlimited virtual boundaries, restricting the robot from cleaning certain areas. 2 times suction power up automatically, when the robot reach to carpet. A new generation of carpet detection technology can automatically identify carpets and floors, and actively avoid carpets and mats when mopping the floor.
- Strong climbing ability & optimized brush design: Combined with improved wheels, DEEBOT OZMO 920 can easily cross obstacles like doorsills up to 0.79 inches. The floating brush 2.0 by using new suspension design, together with long & short design on brush, it can sweep up to 4 mm deep cracks.
- Continuous Cleaning & Smart Control: A longer battery life supports up to 110 minutes run-time for more cleaning. The robot intelligently continues cleaning task after auto-charging. Alexa & Google Assistant voice commands. ECOVACS Smart App comes with 5 plus advanced features including direct control, scheduling, status updates, cleaning modes, accessories status, etc.
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Product Description
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OZMO Mopping TechnologyWith an innovative electronic water pump and reservoir, your robot will mop and vacuum at the same time, while automatically avoiding carpets when mopping. |
Custom modeYou can draw and designate on the map of your home and your robot will know which areas need the most attention. |
Multi-floor mappingAbility to scan and store multiple maps of different levels of your home. Only 2 are fixed maps which can be saved. And the other 1 is changing all the time. You can also customize where you’d like the robot to clean in each map. |
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Virtual BoundaryBy using the ECOVACS Home App you can create virtual boundaries, restricting the robot from cleaning certain areas. |
Carpet DetectionThe carpet detection technology allows DEEBOT OZMO 920 to intelligently and automatically:
Note: Not suitable for high-pile carpet. |
Continuous CleanWhen running low on charge, your robot automatically returns to its docking station. Once fully charged, it continues the clean where it left off. |
ECOVACS OZMO 920 | ECOVACS OZMO N7 | ECOVACS OZMO N8 Pro | ECOVACS OZMO N8 Pro+ | ECOVACS OZMO T8 | ECOVACS OZMO T8AIVI | |
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Customer Reviews |
3.8 out of 5 stars
962
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3.9 out of 5 stars
381
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4.0 out of 5 stars
14,235
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4.0 out of 5 stars
14,235
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3.6 out of 5 stars
5,412
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4.0 out of 5 stars
14,235
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Price | $657.61$657.61 | — | $199.99$199.99 | $438.34$438.34 | $410.70$410.70 | $199.99$199.99 |
Auto-empty Station | × | × | Compatible | ✓ | Compatible | Compatible |
Navigation | Smart Navi 3.0 (Laser) | Smart Navi 3.0 (Laser) | TrueMapping (Advanced Laser) | TrueMapping (Advanced Laser) | TrueMapping (Advanced Laser) | TrueMapping (Advanced Laser) |
Obstacle Avoidance | Sensors | Sensors | TrueDetect 3D Obstacle Detection (Laser) | TrueDetect 3D Obstacle Detection (Laser) | TrueDetect 3D Obstacle Detection (Laser) | AIVI Object Recognition (Camera) |
Vacuum & Mopping | Simultaneous | Simultaneous | Simultaneous | Simultaneous | Simultaneous | Simultaneous |
Runtime per charge (Standard Mode) | Up to 110 Min | Up to 110 Min | Up to 110 Min | Up to 110 Min | Up to 180 Min | Up to 180 Min |
Automatic Charging | Recharge & Resume | Recharge & Resume | Smart Recharge & Resume | Smart Recharge & Resume | Smart Recharge & Resume | Smart Recharge & Resume |
Levels of Suction | 2 (Standard, Max) | 3 (Standard, Max, Max+) | 3 (Standard, Max, Max+) | 3 (Standard, Max, Max+) | 3 (Standard, Max, Max+) | 3 (Standard, Max, Max+) |
Interactive Map: Clean by Room, Custom Boundaries | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Multi-Floor Mapping | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Carpet Detection | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Product guides and documents
Videos
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Customer Review: Good on laminated but struggles on carpet
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Product information
Brand | ECOVACS |
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Model Name | DEEBOT OZMO 920 |
Special Feature | Cordless |
Color | Black |
Included Components | Main Brush, Filter, Dustin, Side Brushes, Robot |
Filter Type | Cartridge |
Battery Life | 110 minutes |
Voltage | 14.4 Volts |
Capacity | 240 Milliliters |
Power Source | Battery Powered |
Are Batteries Included | Yes |
Control Method | Voice |
Compatible Devices | Amazon Echo, Google Assistant |
Form Factor | Robotic |
Product Dimensions | 13.7 x 13.7 x 3.66 inches |
Item Weight | 6.7 ounces |
Manufacturer | Ecovacs |
ASIN | B07TJ2M5XY |
Country of Origin | China |
Item model number | OZMO 920 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
3.8 out of 5 stars |
Best Sellers Rank | #9,771,008 in Home & Kitchen (See Top 100 in Home & Kitchen) #8,317 in Robotic Vacuums |
Specific instructions for use | carpet |
Assembly required | No |
Number of pieces | 1 |
Warranty Description | 1 year manufacturer. |
Batteries required | Yes |
Battery type | Li-ion 3200mAH |
Warranty & Support
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This Item ECOVACS Ecovacs DEEBOT OZMO 920 2in1 Mopping Robotic Vacuum with Laser Navigation, No-Go Zones, Systematic Cleaning, Multi-Floor Mapping, Works with Alexa & App, Large, Black | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -6% $657.61$657.61 List: $699.99 | $199.99$199.99 | $410.70$410.70 | -23% $134.99$134.99 Typical: $174.99 | $464.49$464.49 | $269.99$269.99 |
Delivery | Get it as soon as Thursday, May 23 | Get it as soon as Thursday, May 23 | Get it as soon as Thursday, May 23 | Get it as soon as Wednesday, May 22 | Get it as soon as Thursday, May 23 | — |
Customer Ratings | ||||||
Suction power | 4.2 | 4.1 | 4.1 | 4.3 | 3.9 | 4.4 |
Value for money | 4.1 | 4.0 | 3.6 | 4.4 | 4.2 | 3.7 |
Battery life | 3.9 | — | 3.9 | 3.8 | — | 4.3 |
For deep cleaning | — | — | 3.0 | — | 3.5 | 3.9 |
Sold By | Amazon.com | RUBOT Official | Amazon.com | Lubluelu Robot US | Crazy Crispum | Loorow-US |
surface suggestion | Hardwood,Tile,Carpet,Floor | Carpet,Hard Floor | Carpet | Robot Vacuum is suitable for Hard Floors, Tiles, Low Carpet, Laminate, Dog Hair, Cat Hair | Hard Floor,Carpet | Wood |
runtime | 110 minutes | — | 180 minutes | 120 minutes | — | — |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | 110 minutes | 200 minutes | 30 days | 150 minutes | 120 minutes | 10 years |
compatible devices | Amazon Echo, Google Assistant | — | Amazon Echo | Smartphones, Amazon Alexa, Google Assistant | Amazon Echo, Google Home | Amazon Echo |
weight | 0.42 pounds | 6.83 pounds | 6.03 kilograms | 4.2 kilograms | 15.25 pounds | — |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the vacuum cleaner's cleaning capabilities and suction power. They say it efficiently cleans carpet and tile and works great for pet hair. Customers also appreciate the multiple settings for suction and mopping rates, which allows them to adjust for different types of flooring. They like that the vacuum has 2 brushes and that it does a fairly good job of cleaning. However, some customers have reported issues with the battery life and durability of the product. They mention that it spent most of its battery life spinning and that the product is defective.
AI-generated from the text of customer reviews
Customers like the cleaning performance of the robotic vacuum cleaner. They mention that it does a fairly good job of cleaning, and that it efficiently cleans carpet and tile. The laser-based navigation allows them to view the cleaning progress on the go. The vacuum cleans well without getting stuck or bashing into things. The dual swiping hands and easy to empty dust bin make it easy to clean. Customers also say that it saves time and cleans up animal hair well.
"...The dust container is enough if you are cleaning 2-3 times a week else you may need to empty the container during the cleaning cycle...." Read more
"...I'll explain...Pros:Cleans carpets and hard floors.Alexa Integration.Doesn't take up much space...." Read more
"...capability, intelligent navigation, dual swiping hands and easy to empty dust bin had made our lives much cleaner during the shelter in place..." Read more
"...Really annoying because sometimes it wouldn’t clean and it would just keep saying “locating”. Took a week before it fixed itself...." Read more
Customers like the quality of the robotic vacuum cleaner. They say it is wonderful, has 3 layers of filters, and is a high-quality product. Some say the app works fairly well and that it is fun to watch it do its thing. They also say that it learns the areas and does a great job recognizing carpeted surfaces.
"...The robot has a great finish and looks like made with a quality material...." Read more
"...Built by Germans. It looks nice. Seems to be built pretty tough. I've dropped it a few times while cleaning out brushes, etc...." Read more
"...It also allows it to do vacuuming at night or when it is dark vs. the iRobot that requires sufficient light to navigate...." Read more
"...mode for the mopping which i always forgrt at first... also it can't go on carpets to vacuum while mopping so it can't vaccum carpets and mop at the..." Read more
Customers like the suction of the robotic vacuum cleaner. They mention that it's powerful, and able to suck all the dust. They appreciate the multiple settings for suction and mopping rates that allow them to adjust for different types of flooring. They also mention that the vacuum never gets stuck, and that it collects an amazing amount of stuff every time it makes a lap.
"...Coming to the most important task of vacuuming, the suction is powerful and it’s able to suck all the dust and debris from the carpet or hard floor...." Read more
"...I'm quite impressed with how much "Husky Glitter" it collects every time it makes a lap...." Read more
"...The suction power is very good, but the battery life - while competitive - proves rather frustrating...." Read more
"...Goes over my 3/4 inch thresholds very well, never gets stuck. Goes in a nice pattern making sure not to miss anything...." Read more
Customers are mixed about the performance of the robotic vacuum cleaner. Some mention that it does a good job, is a great time saver, and does an excellent job on any surface. However, others say that it doesn't work, stops working within 2 months, and doesn''t do well on rugs.
"...Overall I absolutely love this robot! It saves me SO MUCH TIME. I have experienced some issues with this device but the pros def outweigh the cons...." Read more
"...In my new home with a lot of glass from floor to ceiling, it doesnt work well...." Read more
"...Let's start with the good stuff. The thing does an excellent job on any surface...." Read more
"...This increased the speed it moved. It still took one full run + one full charge + another partial run to do the map...." Read more
Customers are mixed about the mapping of the robotic vacuum cleaner. Some mention that it's able to map both floors with ease and allow them to mark each, while others say that about every 15th run it has issues with the map causing the unit to not clean the entire floor.
"...The map is very accurate and you can see the robot inside the app moving on the floor in real-time. There are lot of features in the app...." Read more
"...-it seems to miss a lot of stuff. I feel like I run it twice as often as my cheaper Deebot and get lesser results...." Read more
"...: PRO: I live in a two story home and the device is able to map both floors with ease and allows me to mark each room so that I can pick which rooms/..." Read more
"...This created two overlapping maps going two different directions which meant the robot was confused and had no idea where it was, nor could it find..." Read more
Customers are mixed about the value of the robotic vacuum cleaner. Some mention that it provides the best bang for your buck, is a great product for the price, and is worthy of purchase. Others say that it cost $4 or $5 per use and is not a good value proposition.
"...For $500 price and two years duration this device is simply not worth it...." Read more
"...replaces the 950 with a better battery life (180 minutes) and at a lower price. No comparison." Read more
"...As you can see from the sales price, two of these units was a SIGNIFICANT investment...." Read more
"...For the price, this product provides the best bang for your buck and we are considering purchasing either another one (or maybe just a base) for..." Read more
Customers are dissatisfied with the battery life of the robotic vacuum cleaner. They mention that it does not last, the battery is not enough to clean their house, and it spends most of its battery life spinning. Some say that the battery suddenly stopped recharging after three years.
"...Finally it runs out of power and dies...." Read more
"...to the floor as this confuses the Deebot initially and you waste a lot of battery life getting it to account for this "semi-barrier"...." Read more
"...It has a strong battery which can run for 110 minutes...." Read more
"...Approximately 7 months later, the battery failed and the vacuum would not charge...." Read more
Customers are dissatisfied with the durability of the robotic vacuum cleaner. They mention that it is defective, has a premature failure, and malfunctions frequently. Some customers also say that the dependability is in question and that the vacuum broke down within 6 months of purchase.
"...The door is very flimsy and the whole set up just seems off.-tries to run over large objects frequently (high chair legs)...." Read more
"...But, she seems to have an increasing number of errors or issues lately...." Read more
"...prolonged email thread which I have prove to them that this thing really is defective...." Read more
"...the plastic piece where the side brush is broke randomly and it's very disappointing. I wish I could tryOut one of there newer products." Read more
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Top reviews from the United States
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The robot has a great finish and looks like made with a quality material. The quick start guide was very easy to follow and I downloaded the ECOVACS home iOS app after scanning the barcode on the robot.
Followed the instructions on the app and connected to the wifi. It only works with 2.5 GHz wifi frequency. I have an Apple router and it has both 2.5 and 5 GHz so got connected within seconds. 2.5 GHz can penetrate the walls better than 5 GHz and the robot needs wifi connection to do its job therefore ECOVACS supports only 2.5GHz.
The first cleaning cycle created a complete map of the house. The map is very accurate and you can see the robot inside the app moving on the floor in real-time. There are lot of features in the app. Following options are available in the app for starting the cleaning cycle.
Auto: it cleans the whole house in a single cycle.
Custom: you can create a custom area on the map with your fingers and it cleans only that area. I use this feature to clean a hallway entrance which gets dirty with the dirt from footwear. You can use whatever custom area you need and get it cleaned.
Area: To use this feature you need to first divide your home into different rooms or sections and then you can just select that area or areas and it will clean in the selected orders. E.g. I have created areas like living room, dining area, kitchen, kid’s rooms, bedroom, bath, etc.
It also has a mopping capability and the way ECOVACS has designed it is really worth appreciating. It comes with a small water tank to which a mopping plate can be attached with a cleaning cloth. The whole assembly of water tank along with the mopping plate and it’s cleaning cloth can be snapped under the robot while doing a vacuum on hard floor. The mopping feature is obviously only relevant for hard floors so the robot doesn’t go on the carpet once it has mopping plate installed. My house is mostly carpet with tile floor in the kitchen and bathroom. So usually I keep mopping plate removed from the robot and let it vacuum the carpet area first. Whenever I need to clean the hard floor, the robot can be summoned to that area and mopping plate along with water tank can be snapped in once the robot arrives in that area. It needs to be paused for the same and then cleaning can be resumed once the water tank along with the mopping plate is snapped in. The water output can be controlled through the app.
Coming to the most important task of vacuuming, the suction is powerful and it’s able to suck all the dust and debris from the carpet or hard floor. The robot automatically adjusts the suction power for carpet vs hard floor. It navigates along the selected area in a systematic way. First it does the cleaning around the walls or edges and then goes in straight lines covering the selected area. I haven’t experienced any missing spot so far. The app has a feature to schedule cleaning for different areas in a given sequence.
The dust container is enough if you are cleaning 2-3 times a week else you may need to empty the container during the cleaning cycle. The cleaning can be paused and resumed again either from the button on the robot or from the app.
It has a strong battery which can run for 110 minutes. If it runs out during cleaning, the robot goes to the charger and once fully charged resumes the cleaning exactly from the same spot.
I experienced an excellent service from ECOVACS support team. If you have any specific questions or issues support team can be contacted through chat or message function from the app itself and I got prompt response from them.
The only problem you may face if you have a floor with black design or so. I have a area rug which has a black borders and it was avoiding that area because the sensors thought it has a step. The support team suggested to put an aluminum foil over the sensors and that worked. Since I don’t have any steps it works for me. However, it can be issue.
The robot also provide audio feedback while cleaning. It works with Alexa or google home too . I have an apple HomePod so haven’t used this feature. Hope ECOVACS can provide support for Siri/ Apple home as well.
Overall my experience is very good with this model which has saved me and my wife from pain of vacuuming on our own. The house is getting cleaned more frequently and it feels great.
Thank you ECOVACS and Amazon!
Do not look for any other robot vacuum just buy this one.
I bought this in November of 2019 and wanted to wait a while before writing a review. Overall I absolutely love this robot! It saves me SO MUCH TIME. I have experienced some issues with this device but the pros def outweigh the cons. And they are listed below.
Mapping feature: PRO: I live in a two story home and the device is able to map both floors with ease and allows me to mark each room so that I can pick which rooms/areas it cleans. CON: obv you have to move the device upstairs/downstairs but sometimes the device gets confused which floor it’s on. Ex: I had the device upstairs but it could not locate itself, and when it did the debot thought it was downstairs so it started following the downstairs map. Really annoying because sometimes it wouldn’t clean and it would just keep saying “locating”. Took a week before it fixed itself.
Mopping feature: PRO: it’s nice to use if you don’t feel like mopping because it honestly does a decent job with it. CON: the mop job is not THAT great of course because it’s just gliding a wet cloth across the floor and it can leave streaks.
Alexa feature: PRO: “Alexa tell Debot to start cleaning” “ok” CON: “Alexa, tell Debot to vacuum the living room” “Sorry, I don’t know that one.”
Tip:
make sure you take care of the device. In order for the vacuum to be most effective you need to make sure you take apart the pieces at least 2x a month to clean and dust it and wipe- VERY easy.
Make sure you pick up the room/areas before cleaning. Especially cords! Deebot loves cords!
Also when moving the Deebot and it’s charging station up and down the stairs ALWAYS place it in the same spot as you did previously. If not, it will get lost and start creating a new map instead of cleaning.
Other experiences: the Debot is very good at sensing drops and has not fallen for me. Occasionally, dust will build up underneath the machine and it will say it’s drop sensor is blocked and won’t move. Just flip it over and clean it. My upstairs has carpet, tile, and laminate floor and Deebot has no issues with transitioning. My downstairs is all tile with an area rug by the sofa. Deebot cannot make the transition onto the rug. I am thinking because it is too thick. Even when I pick it up and place it on the rug it acts like it’s on a platform high above the ground and it’s too scared to move for fear of falling lol it’s annoying but it just means I need to whip out the regular vacuum to hit that small spot.
One issue I do continue to encounter is the error message “Laser disk sensor is blocked” I cannot seem to figure out the cause or solution
Overall I have a dog and cat, both shed heavy. This device is saving my so much time and helping my allergies. The battery life is good and the cleaning job is fantastic!
Update: This vacuum has a lot of options when you hook it up to the app, so I came back to give it 1 more star.
Original review: This vacuum isn't 450 bucks worth of vacuum, but I've already used it so I'd feel bad sending it back. Also, I couldn't find many options on the payment plan and I couldn't fix my old Deebot anymore. So, I decided to try this one with the mop feature out. Here are my takeaways from this robot.
Pros:
-it announces why it is stopped. (Wheels jammed, brush tangled, etc.)
-it finds its home easily.
-easy to clean.
-comes with extra accessories.
Cons:
-NO REMOTE! I live in the country and do not have WiFi to use the app as a remote. I did not realize it had no remote when I ordered it. Over sight on my part, but I just assumed it would have one.
-so noisy. It is NOT an upgrade in this department. A cheaper one will be just as loud, or quiet?, as this one.
-door on dust bin jams open, and contents keeps falling back out (even when not full.) The door is very flimsy and the whole set up just seems off.
-tries to run over large objects frequently (high chair legs).
-the mop feature is not very impressive. Sometimes it works and sometimes I have to "prime" the little pump thing on the reservoir.
-it seems to miss a lot of stuff. I feel like I run it twice as often as my cheaper Deebot and get lesser results.
So, if you are wanting a robot vacuum, I say stick with the cheaper Ecovacs. If you want one today on a payment plan with a mop (like I did) then this will at least meet that criteria.
Top reviews from other countries
El equipo no presenta ningún problema, la batería dura para limpiar las 2 plantas en una sola carga, los cabellos de la humana se atoran en los rodillos sin obstaculizar el funcionamiento y se retiran fácilmente con un accesorio que trae el equipo, esto lo hago una vez por semana, el depósito de polvo muy fácil de retirar y limpiar,
El gato ciego se muestra indiferente al ruido del aspirado y a mí me parece de baja intensidad, incluso la pongo por las noches y no resulta una molestia.
Excelente para alfombras de pelo corto, mala idea para alfombras de pelo largo, el fabricante lo dice y aun así lo probé (nada pasa, solo se atora), interacción con Alexa sin problemas.
Una maravilla para los que nos gusta tener el piso limpio con un mínimo esfuerzo.
A finales de mayo 2020, decidí comprar esta aspiradora la cual se promociona como marca Premium, tenía una más barata y buscaba algo más sofisticado. la aspiradora cuenta con sistema láser (LIDAR) que le permite crear mapas y habla como 5 idiomas. Sin embargo, constantemente se le borraban los mapas de limpieza o había que restaurarlos, en algunas áreas de la casa sencillamente se desconectaba del wifi, y frecuentemente no ubicaba el cargador. Confundía los idiomas, un día hablaba Italiano y al dia siguiente en Español. Por lo que la marca Premium solo se observa en el precio. No obstante, la aspiradora era funcional hasta que justo un mes antes de vencerse la garantía, comenzó a fallar, con errores en sistema laser, desconexión de la App y terminó girando en círculos (falla común en las aspiradoras de este tipo).
Contacté a Amazon México para hacer válida la garantía, indicándome que sólo atienden fallas hasta 30 días después de la compra y posteriormente a ese periodo, debemos contactar directamente al fabricante. Al contactar a ECOVACS, me indican que la garantía solo cubre los equipos vendidos en USA y no ampara los que se encuentran en México. Luego de múltiples correos, deciden ofrecerme a "modo de favor" (como una cortesía) la reparación de la unidad. pero debía yo pagar el envío de ida y vuelta del equipo. El costo de la paquetería era aproximadamente 400 USD ( hay que enviarlo en la caja y con sus accesorios). Con 300 USD se puede adquirir uno mejor y nuevo actualmente en Amazon.com
En Resumen.
- Si decide realizar la compra de una aspiradora Premium, asegúrese de hacerlo en una tienda física ubicada en México.
- Pareciera estos equipos están diseñados para durar solo poco más de un año de uso, por lo que no vale la pena invertir mucho dinero en ellos.
- Mi otra aspiradora barata aun sigue funcionando, quizás porque no cuenta con tanta tecnología y solo habla un idioma.
- Como comprador, quede indefenso y debo asumir la pérdida, estos temas deberían estar regulados. usualmente no escribo reseñas pero me he tomado el tiempo con este caso a fin de evitar que a otras personas les ocurra lo mismo.
Saludos