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Microsoft DAG-00001 Surface Laptop (Intel Core i5, 8GB RAM, 256GB) - Platinum

4.2 4.2 out of 5 stars 680 ratings
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Brand Microsoft
Model name Microsoft Surface
Screen size 13.5 Inches
Colour Platinum
Hard disk size 256 GB
Installed RAM memory size 8 GB
Operating system Windows 10 S
Graphics card description Integrated
Graphics co-processor Intel HD Graphics 620
Hard disk description SSD

About this item

  • Microsoft Surface Laptop features a 7th generation Intel Core i5 processor, 256 GB of storage, 8 GB RAM, and up to 14.5 hours of video playback
  • Backed by the best of Microsoft, including Windows and Office
  • Four tone on tone color combinations. Exterior has aluminum casing
  • Natural typing and trackpad experience, Ultra thin and light; luxurious Alcantara fabric covered keyboard
  • Luxurious Alcantara fabric covered keyboard. 3.5 mm headset jack
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Product description

Go beyond the traditional laptop with Surface Laptop. Backed by the best of Microsoft, including Windows and Office. Enjoy a natural typing experience enhanced by our Signature Alcantara fabric covered keyboard. Thin, light, and powerful, it fits easily in your bag. Surface Laptop is designed for Windows 10 S streamlined for security and superior performance. By exclusively using Microsoft verified apps from the Windows Store, Windows 10 S keeps you running fast and secure day in and day out. Plus, enjoy the speed and convenience of the cloud. You can also switch to Windows 10 Pro easily and at no cost any time through the Windows Store. Switching to Pro is one way. If you make the switch, you won't be able to go back to Windows 10 S.

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Customer Reviews

4.2 out of 5 stars
4.2 out of 5
680 global ratings

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Enrique C. Perales
5.0 out of 5 stars Excelente
Reviewed in Mexico on 6 September 2019
Verified Purchase
Inicio super rápido, diseño minimalista pero elegante. El disco de estado sólido en conjunto con el procesador hacen de este equipo una laptop muy eficaz y rápida. En particular la utiliza con programas pesados para desarrollo de software y no me ha degraudado. El único pero que le pondria es que solo tiene un puerto usb
One person found this helpful
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andrew
5.0 out of 5 stars Sleek and Stylish with Strong Performance
Reviewed in the United States on 7 June 2019
Verified Purchase
I bought this laptop in June of 2019. This is the 1st generation of the Surface laptop and I got it for a great price because the 2nd generation was rolling out. My Surface laptop is Cobalt Blue with the Core i7, 8GB RAM, and 256GB hard drive. Got it for $725. This was a great price in my mind and why I went with it. I was looking at some cheaper laptop models (in the $400-$500) range, and wasn't really considering this level of laptop because it is normally in the $1000-$1500 range. But at $725 I decided to pay a bit extra for the better quality.

One of the most notable differences of moving up to a laptop like this is the design. It is nice and slim, and looks great. This was important to me because I wanted something fairly sleek and compact that I could just put in my backpack and go (not a student, but I always have my pack).

The screen is great and I love the 3:2 aspect ratio.

As I'm typing this review, I can tell you that the keyboard is as good as people say it is. It's got great spacing and the button press is nice and deep for a laptop. This was big because I'm used to typing on a mechanical keyboard. The Alcantera surface is a nice touch. It is a smooth and soft feel and is something that separates it from competition. Some people have stated that it leaves some oil marks after months of use, but I've mostly seen that in the light grey color. We'll see what it does having the darker blue color.

The touchscreen works great. I haven't purchased a Surface pen, but plan to in the future. The trackpad is also great and gives a nice satisfying click.

The facial recognition for login is accurate and really fast.

I will typically use my Bluetooth earbuds, but I was surprised at how clear and nice the speakers on this sounded.

Overall, this laptop looks and feels like a great laptop and performs very well. I have had a Macbook Air for my job for the last 2 years, and this is just as good a laptop. In fact, it is probably a bit better because of the little things like a better keyboard and personalized colors. At the price I got it for, I would definitely recommend this laptop.

Also, I should state that a lot of reviews for this laptop talk about the Windows S operating system being installed on it. That is no longer the case. My laptop came pre-loaded with Windows 10 Pro.
4 people found this helpful
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Alya
5.0 out of 5 stars Excelente
Reviewed in Mexico on 28 December 2019
Verified Purchase
Súper ligera y batería súper duradera, la recomiendo ampliamente
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Seb Meisner
5.0 out of 5 stars Amazing computer, runs and looks great
Reviewed in Canada on 19 September 2019
Verified Purchase
Beautiful laptop, runs amazingly (I have the i7 version and have no complaints about its processing). The battery life is hardly the 14.5 hours it promises, I tend to get 5ish on battery saver with it running music and school tasks all day. Other than that, it's a simply beautiful laptop - the burgundy color is wonderful and very pleasing to the eye, the keyboard is well laid out and satisfying to the eye, and it's extremely slim and sleek.
4 people found this helpful
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Norm
5.0 out of 5 stars I gave it 2 stars and changed to 5 - Will explain
Reviewed in the United States on 1 August 2018
Verified Purchase
I could not connect my Surface to a shared printer (see below). My time with Microsoft support did not resolve my issue. Printing is important, and I felt the 2 stars was deserved for a product I might have had to return.

After a few hours of working with it, I was able to resolve my problem. This is what I experienced. Your Surface may not experience the same issue. It might have been a one off, or a bug of some kind.

My 5 existing computers had the "Workgroup" name changed to "XXXXXXXXX". After updating the Surface to WIndows Pro at the Microsoft Store, I changed the "Workgroup" name to match the other 5. At that point, it failed to connect to a shared printer. Long story short, I set the "Workgroup" name back to "WORKGROUP" on the Surface and the computer with the printer attached, and it worked!

So, I changed the "Workgroup" name back to "XXXXXXXXX" on those 2 computers, and it failed to connect to the shared printer again!

I changed all 6 computers so the "Workgroup" is named "WORKGROUP" and all is good. This should not have been an issue, but I'm glad I got mine working.

We love the laptop. It has a great screen size, it is light, and it is quick. Not excited with my support call with Microsoft, but the important thing is it works now.

ORIGINAL POST:
It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home. It failed. Over and over again. I called Microsoft. The young lady was patient and nice, but went through a series of tests that had nothing to do with my issue. I requested my call be escalated, and after a few minutes, she came back on and tried a few additional steps.

She had me connect the printer directly to the laptop. It worked (Who saw that coming????)! Then she said "we have it working. Is there anything else we can do for you?" I could have done this. The laptop REFUSES to recognize a shared printer on the network. I have a Surface Pro 3, a Surface 1, an HP desktop and an HP laptop, ALL which can connect to the printer that is USB'd to another HP desktop. Microsoft basically REFUSED to escalate my issue even after I said I was sending it back.

It's sad to give it a 2 star rating for a printer issue, but we like to print. It is not an option. Someone might say it is a printer issue. It is not. There is a network sharing issue with "MY" Surface Laptop. Maybe not yours, but mine has an issue. It is also sad that Microsoft wouldn't at least attempt to resolve this.

I may return this if I can't find a printer solution. I'll update in a couple of weeks.
6 people found this helpful
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