I love this carpet cleaner more than I love my husband. As someone who has chronic pain, a cat with stomach issues, and a dog who loves to eat grass and throw it up on my carpet, spending a lot of time on my hands and knees scrubbing carpet stains is not ideal.While I love my void (pictured with his brother, for fun) very much, he has a VERY sensitive stomach and if he manages to eat anything but his normal food, he gets diarrhea. It's gross and difficult to clean by hand.I bought this cleaner after much review reading and comparisons. I adore it. It's made my life so much easier. I've had it for about six months now and I've used it many times, both for full house cleaning when I first got it, and a bunch of spot cleans.Cons:- I wish it had a built in water heater because if I don't use the full tank of water/cleaning solution in one shot, I have to waste the remainder of it. It'd be nice if it could reheat it the next day.- I would like a longer cord. It's not unreasonably short but if it's plugged in on one end of our living room, it doesn't quite reach the opposite side.- I wish the dirty water tank held more. It holds less than the clean water tank which is annoying when you have to stop mid-tank to empty it. It would be more convenient if it held the same amount as the clean tank. Then you could empty and refill at the same time.- It's expensive. I do think it's worth the price, but that said, I was only able to buy it because we had unexpected extra money at the time.Pros!- IT CLEANS, MY GOD. It cleans very well. Even the grossest stains are no match. I use the antibacterial version of their cleaning solution for obvious reasons. I couldn't ask for a better result tbh. I've only had one or two stains that I couldn't get out (one of which was black eyeshadow that had been ground into the carpet for over a year - I didn't expect that to come out). Although I really don't care about that because they weren't dirty stains. Ultimately, I care about my carpets being clean and smelling good and this does the trick. I was literally giddy the first time I used it. Small aside - the antibacterial cleaner does stink while it's wet but no smell once dry.- THE AMOUNT OF PET HAIR IT ROLLS UP. We have two cats and a dog. Even when I've just vaccumed, when I use this, the rubber on the bottom of the cleaner grabs and rolls up giant balls of fur. I am unsure how my pets are not bald.- It's very easy to use. It is heavy, but easy to maneuver. It's easy to figure out, to assemble, and to clean when you're done.- The attachments are great. Sometimes when the cat has accidents, it'll get on their fuzzy cat tree. Nightmare. The hose and upholstery tool make it a breeze to clean furniture and cat trees. It's a really nice long hose too. I haven't used it on stairs, but I imagine it'd be perfect for that.- After the carpet dries, it's soft and there's no soapy residue that you can feel.- I like that there's different settings. There's a quick clean option that dries much faster, or the deep clean and max clean options that deep clean. While they do take longer to dry, none of them take an unreasonable amount of time to dry. I think with the deep clean setting, it takes about 8 hours to dry.- It does a great job of sucking the water back up. Our home is 100 years old and our floors are way less than even. Even with the slight dips, it keeps plenty of suction to suck the dirty water back up. I like that you can see the dirty water being sucked up, it makes it easier to tell when you're done with a spot.- It's fabulous for area rugs! It used to be that if I wanted to clean an area rug I'd have to hang it outside and pressure wash it with our hose.I've yet to have any problems with it. I would recommend it to anyone who has pets or kids or happens to be clumsy and spill stuff often.It's so much easier than trying to clean carpet by hand and much more cost effective than hiring professionals if you have spills with any frequency.