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Mailbox Alert with Text Message and Email Notifications (External)
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | MySpool |
Number of Batteries | 3 AAA batteries required. |
Power Source | Battery Powered |
Caller Identification | No |
About this item
- Wireless alert at over 250 feet; 2.4GHz WiFi required
- Email and text message notification when you get mail. Each device can send alerts to one phone number and up to five email addresses. All or some of the email addresses can also be used to receive text notifications.
- Easy installation and configuration: you choose when the alert is active.
- Uses 3 AAA batteries, included. Recommended installation: vertical with sensor wire coming out from the slot at the bottom to avoid potential water and ice damage.
- Best in class technical support.
Additional Details
Save on Envelopes by Amazon Basics |
#10 Envelope - 500pk | #10 Security-Tinted Envelope - 500pk | #6-3/4 Security-Tinted Envelope - 500pk |
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Important information
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Product Description
MAILBOX Alert is a smart device with sensors in your mailbox that sends out an alert when your mailbox is opened. That alert is a one time message, either via email or text, or both. Optionally, this device can also send you push notifications. MAILBOX Alert is configured to use your WiFi. The WiFi setup takes a few minutes with a smart phone or a laptop. Once your MAILBOX Alert has been setup, your email address and phone number need to be specified on the myspool.com device configuration page.
That page, as well as other user pages displaying device status and recent alerts, are in a secure user area on myspool.com. That area is also used for configuring settings such as text message content and hours of operation. It is accessible to owners of MAILBOX Alert devices.
When setup has been completed, every time your mailbox is opened, an email will be sent to you. If configured, you will also get a text message. The MAILBOX Alert has been successfully tested at over 400 feet from WiFi router and through some walls.
There are two versions of MySpool MAILBOX Alert: External and Internal. The Internal version is placed inside a plastic mailbox and requires no wiring. It will not work in a metal mailbox. The External version is placed outside the mailbox with wired sensors placed inside.
Note: MySpool only sells and supports new products.
Setup Instructions for all myspool devices are available online on myspool.com. This is a summary:
- Connect your device to WiFi and trigger an alert: separate sensor parts
- Create an account on myspool.com and click on email link to confirm it or login to your existing account
- Confirm your email subscription for this device to receive alert notifications
You are done: trigger an alert from your device again and receive an email notification!
You can add a phone number and change message and other settings at any time.
Device Configuration: 3 steps
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MySpool device setup Summary1. Connect your device to WiFi 2. Create account on myspool.com 3. Configure your email and text message on myspool.com The first step is the most challenging one. It should also be done first so that MySpool servers can identify your device when you login to configure it. |
Step 1. Connect your device to WiFiOpen your phone, go to Settings, and choose Wi-Fi. Under the CHOOSE A NETWORK tab you will see available networks. One of them will be the MySpool Device. It will look like SASensor-000000 where "000000" is the unique device ID. In the example it is shown as SASensor-2336877. Click on it. Once connection is established, which may take a few seconds, it will open a browser window with Alerts WiFi Manager. |
Step 1, continued. Configure WiFiClick Configure WiFI. You will see a list of networks that MySpool device can use. Select your WiFi router and enter its password. Click Save. You can now use your laptop or smartphone to create an account on myspool.com and specify where you want your emails and text messages sent. |
Videos
Videos for this product
1:12
Click to play video
MySpool Mailbox Alert: sensor alignment and installation
MySpool
Videos for this product
1:30
Click to play video
How to create MySpool account - invalid IDs, for demo only
MySpool
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Product information
Package Dimensions | 5 x 2.5 x 2.1 inches |
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Item Weight | 7.2 ounces |
ASIN | B074XMZDQG |
Item model number | MBOX_OUT_001 |
Batteries | 3 AAA batteries required. |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #233,562 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #245 in Wall-Mount Mailboxes |
Is Discontinued By Manufacturer | No |
Date First Available | August 18, 2017 |
Manufacturer | MySpool |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, performance, and delivery of the mailbox. They mention that it's well-made, reliable, and provides great customer support. They appreciate the battery life, saying it'll be good for years. That said, opinions are mixed on connectivity, and ease of installation.
AI-generated from the text of customer reviews
Customers like the performance of the mailbox. For example, they mention it works great, it tested perfectly, and has a good signal.
"...n't have to redo anything or struggle with anything and it worked perfectly as advertised...." Read more
"...Attached the sensors as directed to the mailbox, works great. No holes drilled, will be easy to replace batteries when required...." Read more
"...worried that my mailbox would be too far from my router but it works perfectly...." Read more
"...Again, it was very simple and worked the first time. I think I am just under 400' from the router inside my home...." Read more
Customers like the quality of the mailbox. They say it's well-made, reliable, and reliable, sending a text and an email when the door contacts are separated. Customers also appreciate the simple device with magnetic door contacts.
"...Access point was line of sight, signal was good, magnetic switch tested fine, but no luck...." Read more
"...the previous two have been in service for a couple of years and are reliable...." Read more
"...Original 2/15/2023:The product is a good quality and very efficient product...." Read more
"...It came with a magnetic reed switch which is problematic with a metal box so I replaced it with a mechanical switch that completes the circuit when..." Read more
Customers like the delivery of the mailbox alert. They say it is a great mailbox alert, with fast notifications and easy setup. Customers are also happy that it includes free SMS and email notifications. They also say that it works perfectly and that it does not check the mailbox unnecessarily.
"No more wasted trips to the mailbox. Soon as mail is delivered I get a text on my phone...." Read more
"...I particularly like that the sensor sends me a text message and an email whenever my mailbox is opened and that both messages also provide the..." Read more
"This alert is exactly what I had wanted: a device that immediately sends texts and emails to my cell phone whenever my mailbox is opened...." Read more
"...set of batteries finally fell to 50% charge and it became less reliable about notifications after 2 3/4 years of daily usage...." Read more
Customers like the battery life of the mailbox. They mention that it lasts a very long time, reports battery condition, and even sends the remaining battery percentage in the alerts. Customers also like that it reports the battery condition in the Text & emails so they can change the batteries when required.
"...No holes drilled, will be easy to replace batteries when required. Should have been in the instructions...." Read more
"...I especially like that the unit gives you the battery life in each text message and email that you receive...." Read more
"...It is easy to install, easy to change the batteries (which last a very very long time) and the MySpool customer support is excellent and very..." Read more
"...The three batteries seem to last a long time and very infrequently need to be changed. I highly recommend this product and the customer support." Read more
Customers are satisfied with the technical support provided by the company. They mention that the support is easy to reach and helpful. Some customers also appreciate the solution-oriented support. Overall, customers are happy with the product and the support provided.
"...No need for tech support for me, yet...." Read more
"...The tech support was excellent! Very knowledgeable person, easy to understand, and quick to follow up on requests...." Read more
"...Very good tech support." Read more
"Great product and tech support." Read more
Customers like the value of the mailbox. They say it is an excellent product and worth the price.
"...Very cost effective without an ongoing fee." Read more
"...Anyway, so far, I am glad I did not return the device. The price was reasonable and I have tried several others which failed over time...." Read more
"...from the 1920s, which tends to block wifi signals, and the unit is slightly expensive...." Read more
"...They aren't the cheapest around, but they are far from the most expensive, and again, they work." Read more
Customers are mixed about the ease of installation of the mailbox. Some mention that it makes the setup easy enough for non-techies, while others say that it was not as obvious as it should have been, there being no instructions pertaining to battery installation. Some customers also mention that they could not open the setup page and that they were unable to connect the device to their home network.
"...This is a simple, great little device." Read more
"...The instructions were quite good, but they should have been included with the instructions for setting up the wifi device...." Read more
"...This just works. Not too easy to set up but follow instructions closely and it does work. Will see how long batteries last...." Read more
"...Again, it was very simple and worked the first time. I think I am just under 400' from the router inside my home...." Read more
Customers are mixed about the connectivity of the mailbox. Some mention that the batteries are 100%, have a strong WiFi signal, and the router signal goes through several interior walls and 1 stucco wall. Some customers also mention that it is easy to program and connect to their WiFi, while others say that the box is not connecting to their network reliably, and that the WiFi strength is not a constant value.
"...One year on: batteries at 70%. The unit lost contact with my router...." Read more
"...Really the only solution I have found that sends a text through home wifi. Very cost effective without an ongoing fee." Read more
"...It is poorly designed for the range it claims.It has poor network engineering as the power outage was not handled well by the device...." Read more
"...Access point was line of sight, signal was good, magnetic switch tested fine, but no luck...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Three months on: Still working perfectly. I put duct tape over the screws inside the mailbox to keep envelopes (and my hand) from hanging up on the screws.
Nine months on: Still no problem, still great. Batteries now at 80%.
One year on: batteries at 70%. The unit lost contact with my router. I called the excellent tech support line, they called me back, I was instructed to hold down the tiny Clear button inside the unit while triggering it (opening and closing the mailbox), as outlined in the FAQ for moving the unit. It reset and I reconnected it to wifi and all is well. I think what happened was that the router manufacturer updated their firmware, or something. This is a simple, great little device.
Reviewed in the United States on October 22, 2019
Three months on: Still working perfectly. I put duct tape over the screws inside the mailbox to keep envelopes (and my hand) from hanging up on the screws.
Nine months on: Still no problem, still great. Batteries now at 80%.
One year on: batteries at 70%. The unit lost contact with my router. I called the excellent tech support line, they called me back, I was instructed to hold down the tiny Clear button inside the unit while triggering it (opening and closing the mailbox), as outlined in the FAQ for moving the unit. It reset and I reconnected it to wifi and all is well. I think what happened was that the router manufacturer updated their firmware, or something. This is a simple, great little device.
My response was:
"Are you serious? The product doesn’t work at 140’ with a -60 signal at 2.4G, despite your claims to the contrary. My network is fine. Yet you couldn’t even respond to three emails. Your product is great except the range isn’t as promised. Your support is required to set up the product and thereafter you just ignore multiple requests. I really wanted this worked, and if you could have made some suggestions as to how it could work as advertised, I would have been singing your praises."
I have added photos showing my installation which followed all the rules. Again, if you want to use this product from about 75' away, or closer, no problem. As long as you don't mind being on your own if there's an issue...
Original Review:
I really wanted this product to work. When I got it, Iit took a call to MySpool to get it working - there are no instructions and this is non intuitive. Once I got it working on the bench, I installed it at 142', well below the range specifications. I installed a separate Ubiquiti wifi access point and tested the signal which read at -60 in the 2.4G range which is 10db higher than specified. Access point was line of sight, signal was good, magnetic switch tested fine, but no luck. I sent the support address three (3) emails over a week, including photos and detailed information, and they never responded. Since it flat out does not work, I boxed it up and shipped it back. It really is a shame, as I wanted it to work and liked it when tested on the bench.
Bummer.
Reviewed in the United States on October 30, 2018
My response was:
"Are you serious? The product doesn’t work at 140’ with a -60 signal at 2.4G, despite your claims to the contrary. My network is fine. Yet you couldn’t even respond to three emails. Your product is great except the range isn’t as promised. Your support is required to set up the product and thereafter you just ignore multiple requests. I really wanted this worked, and if you could have made some suggestions as to how it could work as advertised, I would have been singing your praises."
I have added photos showing my installation which followed all the rules. Again, if you want to use this product from about 75' away, or closer, no problem. As long as you don't mind being on your own if there's an issue...
Original Review:
I really wanted this product to work. When I got it, Iit took a call to MySpool to get it working - there are no instructions and this is non intuitive. Once I got it working on the bench, I installed it at 142', well below the range specifications. I installed a separate Ubiquiti wifi access point and tested the signal which read at -60 in the 2.4G range which is 10db higher than specified. Access point was line of sight, signal was good, magnetic switch tested fine, but no luck. I sent the support address three (3) emails over a week, including photos and detailed information, and they never responded. Since it flat out does not work, I boxed it up and shipped it back. It really is a shame, as I wanted it to work and liked it when tested on the bench.
Bummer.
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