Amazon.com: Customer reviews: Hatch Rest Baby Sound Machine, Night Light | 1st Gen | Sleep Trainer, Time-to-Rise Alarm Clock, White Noise Soother for Nursery, Toddler & Kids Bedroom (Bluetooth only)

Top positive review

Fully customizable sleep scheduling helper

Reviewed in the United States on February 18, 2024

I definitely recommend this product due to the customization and programming options available. First, the basic nightlight is great for young kids. There are lots of sound options including lullaby instrumentals, but we use the white noise feature. There is a power button and volume on the device, but the app has worked great on WiFi, and it’s nice that both of our Hatch devices are on there. The volume range is plenty, and you can program it different volumes or sounds for different times. For the color range, the brightness dims enough but can also be very bright for younger kids concerned about the dark at bedtime! It’s great to program it for their favorite color and bright enough when they first go to bed, then turn down later in the night to not risk waking them up. There’s also a multi-color rainbow mode that our youngest enjoys. Programming is also useful for kids to know that they need to stay in bed or play quietly until the light changes color. For kids who need a little help waking up for school on time, the cheerful sound and bright color combinations help get the day started. The clock on the front is also nice for children learning to tell time, as they can begin to associate the time with a color change at a pre-discussed time. The power cord isn’t the longest, so worth considering outlet placement or get an extension cord. For ease of use, I’ve also appreciated the ability to tap the top of the device to turn on or off for non-standard schedules or for traveling - I won’t travel with kids without it!

17 people found this helpful

Top critical review

Critical reviews›

Halie

Biggest waste of money

Reviewed in the United States on March 24, 2024

Biggest waste of money, I’m not even kidding, the Wi-Fi aspect of this thing is so shaky and only works when it wants to. It is so finicky. Unfortunately it decides to stop working always right before nap time or bedtime, I end up having to use Spotify on my likes to have some sort of sound machine going in my child’s room. it’s constantly saying that it can’t connect to Wi-Fi or it can’t connect to the hub itself and I reached out to support they want my proof of purchase they want so much more information before even trying to help me with the product. I just want it to work. I’ve got lights connected to my Wi-Fi. I’ve got TVs, and every other object in this house never has a problem only this hatch does. It’s ridiculous. There should be an option to be able to use. Just Bluetooth only and make it work but the entire thing does not work at all if you don’t keep it updated or if you can’t update it because it can’t connect connect to the Internet even though I’ve restarted the router I have unplugged and plugged the stupid thing in. I have done everything that it’s asked me to do, it is the closest thing to a paperweight that I own in this house . I know it’s getting signal right next to. It is my Alexa and a lamp both that connect to the Internet and work just fine and never give me problems. My daughter has the one that works by Bluetooth and I have never had an issue with that thing. it can be a tad inconveniencing whenever we are out on the town and have a babysitter watching her because I can’t turn it on so I have to walk through how to use the hatch, but that’s no problem compared to it not working at all like the one in my sons room. There are times wire it will work and it will just randomly cut out and only have the light on and absolutely no sound whatsoever. There are times the opposite happens and I get the sound and lights there are times when the clock doesn’t work at all it’s just the dumbest thing I’ve ever purchased at this point. It is infuriating and a waste of money and time and energy in my opinion when you can have something that you know is going to guarantee to work every single time. You don’t need a stupid subscription or something fancy for your kids you just need something that works and this doesn’t. Reverted to having to use Spotify and sleep sound machine podcast on loop in my sons room.

TLDR: Wi-Fi finicky, doesn’t wanna work most the time, constantly needs updates, if you don’t pay for the subscription, you hardly get any sounds. Overall not worth it imo. We have had this product since April 17, 2023 it’s complete trash and so is their support

3 people found this helpful

40,107 total ratings, 6,735 with reviews

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From the United States

H&M

Fully customizable sleep scheduling helper

Reviewed in the United States on February 18, 2024

Style: Wi fiVerified Purchase

17 people found this helpful

Helpful

2uoducks

love it! here's the pros and cons

Reviewed in the United States on September 20, 2017

Style: BluetoothVerified Purchase

**UPDATE**
About 2 months ago, I received a notice that the Hatch Baby Rest has been update and they sent us a new one because they want to ensure customers have the best (First note - that is just EXCELLENT customer service). I must say, it is amazing! Almost all previous notes had been addressed!
1. Range of volume is significantly more broad
This made a difference, especially with time. As my son got older, I am starting to lower the volume so he gets used to silence but also not rely on the Hatch Baby. JUST as I felt like the lowest volume on the previous model was fine, but slightly on the louder side, they sent this updated version which not only has a wider range, but I still have room to lower the volume even more in the future.
2. They changed the plug adapter. Previously it was like a phone charger. Now it is a real adapter which is sturdier, more secure and less likely to get yanked out by my child.
3. The app is a lot more user friendly and customizable. It is still simple but before the update, it may have been TOO simple. The only thing I’d wish they’d do is make shortcuts to my favorites. For example, when I set the schedule, you have to set the volume and light brightness, but I wish I could just set my favorite setting during that schedule.
4. THE FADE! I mentioned before how it transitioned very abruptly and I wished it would have been smooth - they fixed it!
5. Lastly, they did NOT address the light. Which I think may just be preference. Currently this device is meant to be a night light. It does just that. I wished there could be a ‘night light’ setting and ‘lamp’ setting that I could switch back and forth from and also had brightness levels. Sometimes I need to change his diaper in the middle of the night and would like to be able to see without turning on the light and this would be helpful. Other than that, works just as a night light which is nice to see the room as I shuffle around.

*previous review*
I never write reviews, however, I love this product so much, I really want to provide some feedback so if the company ever chooses to update, these are really easy features to add to make it even more spectacular. (note: my son is 3.5 months)

(1) multi function:
a. night light
PROs: has several color options. this may not be a big deal for others, but the fact that orange, red and yellow hues enhance and help sleep for both baby and me is a major plus. then green and blue are cool tones that help with waking up (for me now while the baby is young, and then for him when he's a little older). then with the cute sleeves to add later, i think the color options would help with his development visually and mentally
CONs: light is not bright enough depending on size of room. i switched rooms and in our master the light was so low at the highest setting i couldn't see to breastfeed in the middle of the night (let alone change a diaper!). i ended up having to add back my lamp that has a baby sensitive bulb just to see. would be nice of it had more of a range and could functions as a lamp in addition to night light mode. (i will say though, in the nursery, the light was JUST right at the highest setting)
b. sound machine
PROs: NOT ON A LOOP, which is a big deal. i've had to return a previous device because it was on a loop and i could hear the click with my sensitive ears. there are also several options in noises, and my son really enjoys the soothing music to wake up to. all the noises are naturally recorded rather than electronically made so it's realistic
CONs: there is a lot of opportunity here! when the device turns on or off and even when i change from one sound to another, it is VERY abrupt. i wished there was a fade in / out when turned on / off, or a smooth transition from one sound to another when switching. some times my son is asleep and i am stepping out of the room so i turn on the Rest, i have to move very fast to turn the sound all the way down and manually fade it in so not to shock him awake. i've also read other reviews that when the device is on all night, it has defects where the volume changes randomly - this happened to me too. i though i had a defected unit and called amazon for a replacement, the new one does it too! (here's the kicker, when mine adjusts the volume by itself, it does it as a fade! so it can be done!). lastly, i wished there was also 'heartbeat', 'vacuum' and 'stove fan'.

(2) control options:
a. top ring: such a clean look and powerful speaker with a single ring you and turn the device on / off by. it is VERY sensitive though, so be careful not to bump into it when the baby is sleeping or it will switch to your next 'favorite' setting
b. base controls: nicely hidden from your child if they're very curious and can be 'toddler locked' from your phone
c. bluetooth from your phone: this is what won me over. in the middle of the night when you are sleep deprived, and you just want to adjust the volume.....SOLD. HOWEVER, note that all reviews have a warning that this is BLUETOOTH and not WIFI so i've noticed i will need to be like 10ft from the Rest in order to control it. this is a bit frustrating since it is supposed to be 30ft and i can't even control the volume from the bedroom door.... also 'favorites' can only be activated by the top ring, you cannot select a 'favorite' from your phone to play.....not cool

overall, i love this device and look forward to using it for the years to come!
one feature i'm not sure if it's possible, but since it is already connect via bluetooth, if i could play my own music as well such as mini dance parties or youtube itsy bitsy spider or whatnot, that would put this over the top!!!

234 people found this helpful

Helpful

Amazon Customer

Love!

Reviewed in the United States on February 29, 2024

Style: Wi fiVerified Purchase

I am so happy with this product, I was hesitant to buy it because it was a little pricey but I am so glad I did. I share a room with my baby and we both have been sleeping so much better since using it. I love the variety of sounds and colors of light it has to offer. It is so easy to operate and love that I can control it from the app as I often turn it on before I go into my room. Love that it has pre programmable settings that you can fully customize and turn on with just a touch. Definitely recommend and worth buying!

5 people found this helpful

Helpful

Jennifer

Great product!

Reviewed in the United States on March 19, 2024

Style: Wi fiVerified Purchase

I've purchased a free other sound machines but with the birth of my second child finally decided to splurge and get the hatch. I don't regret it at all and even bought a second one and a mini one for my room because I so enjoyed the sounds. The app is very easy to use and I love all the customizations even if you don't pay for the monthly subscription. It's the perfect white noise to fall asleep to.

One person found this helpful

Helpful

Taps

A $60 nightlight?! Worth every penny

Reviewed in the United States on July 27, 2019

Style: BluetoothVerified Purchase

I read all the reviews about the Hatch...everyone raves about it. I didn’t think it could be all that special, and I was mortified by the thought of spending $60 on a nightlight (I have always found those cheap plug-in LEDs to be perfectly acceptable). By the time my baby was 3 months old, I was desperate for sleep, so I decided to give the Hatch a try to see if it was as good as the reviews claim. Oh, it is. First night, the baby slept all night. Could that be a coincidence? Of course. It continued...most nights, the baby has slept all night. Again, maybe it is just the age. But now, I am a Hatch believer. Recently, I’ve fed the baby the last bottle for the night, and he hasn’t seemed sleepy at all. About a week ago, on a whim I decided to take him up to the nursery, where the Hatch was already on (automatically on per our daily programmed timer). Within minutes of getting into the nursery with the light and sound running, the baby went from wide awake to falling asleep. I’ve been doing it every night since then with the same effect. I love this thing. Regarding the features: there are a lot of sound options and most are great. My favorites are the rain setting and the washer setting, which are both very relaxing. The sound can go to a very loud volume...I keep the volume very low for the baby. It is high enough to drown out household noise after the baby goes to bed, but soft enough that I can’t hear the feedback over the monitor. There are a ton of light options - at this point, I don’t think all the options are necessary, but I do think they will be useful as the baby gets older, both in terms of being fun to change up, but also for signaling when it’s time to get up, etc. The program is easy to use - I thought it wasn’t working right for the first night - it takes about 24 hours for updates (or the first cycle when you first set it) to go into effect. Set it up, manually run for day 1, and the program will kick in for day 2. I love that the Hatch plugs in...batteries are just one more thing to do and I feel like it would go through a ton to use batteries on a nightlight. I love controlling it through an app. When the baby gets up early, it’s great to be able to turn off the white noise from my phone while the baby is nursing. In the evening, if the baby starts getting sleepy before the program kicks in, I love being able to turn on the Hatch from my phone to get him more settled. So, in conclusion, I love the Hatch. I think it has great features that work for all age groups. It seems durable. I think this was an excellent purchase.

23 people found this helpful

Helpful

MagsMayers

Finally, my kids are sleeping!

Reviewed in the United States on February 7, 2018

Style: BluetoothVerified Purchase

This is my first ever Amazon review, but I loved this product so much that I felt I had to share my experience! I bought this out of sheer desperation simply for the “ok to wake” function. My 18 month old had been waking between 5 and 6am for over 6 months, and literally nothing I did helped him sleep any later. We already had a cheap white noise machine, so when I first heard of this product, I balked at the price, thinking I didn’t need it for the other features. I first purchased a cheaper “ok to wake” product, but found it difficult to operate, and poorly designed and made. I finally purchased the Hatch Rest, thinking if it didn’t work out, at least Amazon would let me return it.

Now, I had serious doubts about my 18 month old’s ability to understand and abide by the “ok to wake” concept. But mom needs a little time to herself in the morning, so I was willing to give it a shot despite my reservations. The beauty of this product is the app and Bluetooth capability. I set the clock for 6am the first night and told my son that when the light turned green in the morning, he could get up for the day. For the record, my 18 month old can only say about 10 words... but he seems to comprehend a lot. The next morning, he woke at 5:30. I wasn’t about to let him cry for 30 long minutes, so I opened the app, changed the wake up time to 5:35, and then when the light turned on, went into his room and did a big dramatic wake up. I said, “look, your light is green, that means it’s time to wake up!” I then turned on the lights, threw open the curtains... made a big deal of it. Over the next few days, I gradually set the clock back little by little, and he started sleeping a little later each day. After a week, I was able to set the clock to 7:30 (my ideal wake up time for him). He woke the first few days a little earlier, and I would just tell him through the baby monitor talk function that his light wasn’t green, and I kid you not— he laid down and went back to sleep until the light came on. Now if he wakes a few minutes early, he just plays in his crib and waits for the light. I can’t believe that this worked, but it did. And now I feel like I have to spread the word!

I actually loved this so much, that I bought a 2nd one for my 3 year old. He loves it. He plays in his room until his light comes on at 7:30, and also stays in his room to play or look at books during “quiet time” in the afternoon. He loves choosing a nightlight color and sound on the app every night. I truly cannot say enough positive things about this product... try it!

3,070 people found this helpful

Helpful

Emanuel Pantoja

Overrated…

Reviewed in the United States on February 24, 2024

Style: Wi fiVerified Purchase

I had my first daughter 1 year ago. At the time I didn’t want to splurge on the Hatch baby. We decided to go for a cheaper machine that we got at Walmart. We are expecting baby number 2, and I decided to go ahead and get the Hatch baby since they will not be sharing a room. I think this is just a case of good marketing. If you are not connected to the app then the sound machine is rendered useless. I had connected the machine and used it for 2 days. Then I was putting my daughter down for a nap and tried to connect and it was not working. I tried resetting it, unplugging it, I could not get it to work in time for nap time. Thankfully I have my trusty Walmart sound machine that you just plug in and go. It has different colored lights on top, a night light that adjusts just by tapping it, and various sound options. This device is cool and gimmicky, but completely unnecessary and unreliable. Don’t feel like you need it or are missing out if you don’t have it. I gave 4 stars because I don’t want to be rude and lower it’s rating.

16 people found this helpful

Helpful

Alexandra Langley

Works great!

Reviewed in the United States on April 15, 2024

Style: Wi fiVerified Purchase

I love this!! Really helps my baby go to sleep soundly. It also really helps cancel out outside noises. I would recommend this product 😊

Helpful

Frederick

*** UPDATED 12/18/2018*** A few quibbles but overall a fantastic night light.

Reviewed in the United States on August 24, 2017

Style: BluetoothVerified Purchase

*** SEE END OF REVIEW FOR UPDATE ***

We needed a night light for our 3-month-old's nursery and this has fit the bill beautifully. To be clear, this machine works via Bluetooth, NOT via WiFi. This has advantages and disadvantages which I'll mention below. Overall, though, there's a lot to love about this machine and only a few small quibbles I have with it.

What's great about this machine:

1) It looks stylish -- modern yet neutral. And because the light can be just about any color, it can fit in with whatever color scheme your room is.
2) It's easy to use. The downloadable phone app works for both Android and IOS and is very self-explanatory. Programs can be set to start and finish at any time each day (or set days of the week) and include settings for light color and brightness as well as your choice of sound (or silence) and the volume of the sound.
3) The sound machine function produces a wide range of soothing background sounds: "woodsy" noise (crickets), rain shower, white noise (like television static), singing birds, ocean waves, rippling water, a laundry machine, and three different sets of melodies. These sounds are surprisingly not nearly as annoying as I assumed they would be -- most of them are actually quite nice.
4) The "Okay to get up" feature will be great when our little one becomes a toddler. Basically, just set a program for a particular color to turn on at a certain time in the morning so your toddler knows it's "okay" to get out of bed for the day. I have no doubt this will come in handy!

A few things I'm not as wild about:

1) The volume of some of the sounds could stand to have a wider range, particularly on the lower end. For example, the white noise sound is quite loud, even on the lowest volume setting. We have it dialed all the way down and it's passable but still almost too loud.
2) The ability to program sounds and lights is a great feature, but it would be nice to be able to start a program on demand instead of only at a pre-set time. For example, we have our "overnight" program set to begin at 9 p.m. and end at 6:30 a.m., but sometimes our little one goes to bed a few minutes before or after 9:00. It would be nice to be able to start the overnight program with the push of a button at, say, 9:08 and have it still end at 6:30 a.m.
3) As I mentioned above, this machine is controllable via a phone app via Bluetooth, not WiFi. On the plus side, this means you don't have to plug anything into your router, and the connection is very easy to make. On the minus side, only one phone can control it at a given time. My wife and I both have the app on our phones, and if we are both close to the machine one of us might have to close the app for the other to use it. Also, because Bluetooth has a relatively short range, you may not be able to control this machine from more than a room or two away. Then again, this is a night light, not a baby monitor, so the "need" to connect to it from the other end of the house is not as great.

I'm very happy with this purchase and would certainly purchase it again!

*** UPDATE 12/18/2018 ***
We have been using this light for almost a year and a half, and we like it so much we purchased a second one to use for our son who was born a month ago. Although he isn't sleeping in his own room yet, we have the Hatch set up in our bedroom so he has a night light. So, this is the first time we have used the phone app to control more than one device. You can pair more than one device with your phone, but unfortunately switching between the devices in the app is a little cumbersome because you essentially have to "log out" of one device and "log on" to the other. It's not difficult, but it seems like a lot of steps. As I mentioned in my main review, I suspect this is because the pairing is via Bluetooth, not WiFi, which limits the complexity of the communication. And as a reminder, only one person can be "logged in" to a device at a time, so if my wife wants to change the volume or the sound and I was the last person to make a change, she can't do anything until I log out on my phone.

Fortunately this light will probably be used on a set schedule most of the time, so accessing it via the phone app is probably not something you will do very often once your have a set routine.

1,372 people found this helpful

Helpful

Peter M.

Amazing until 2 years old

Reviewed in the United States on April 19, 2024

Style: Wi fiVerified Purchase

I have the 1st generation Hatch and love it! My boy has slept with it since he was an infant. We use it every night.

Then about three months ago it started having major power issues. Would take 5-15 minutes once or twice a week of trouble shooting, power cycling, restoring, unplug/replug, basically everything possible to get it to simply turn on. Last last month it would cut out and turn off and on waking my boy. I’d imagine just because of its age and use but I did expect a bit longer out of it.

Just bought the 2nd generation because of my frustration.

Other than that, love it! We will see how long this one lasts.

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Hatch Rest Baby Sound Machine, Night Light | 1st Gen | Sleep Trainer, Time-to-Rise Alarm Clock, White Noise Soother for Nursery, Toddler & Kids Bedroom (Bluetooth only)

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Hatch Rest Baby Sound Machine, Night Light | 1st Gen | Sleep Trainer, Time-to-Rise Alarm Clock, White Noise Soother for Nursery, Toddler & Kids Bedroom (Bluetooth only)

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