My cat has chronic UTIs and she needs to keep her water intake up. She is IN LOVE with drinking out of faucets... particularly the bath tub... so this water fountain is perfect for her. And she loves it (even though she will still drink out of the faucet any day of the week...)
I've bought other water fountains before, and for the price (I think I paid about $30 or $35), this is a MASSIVE water fountain for the price. I paid a similar price for a fountain that was a quarter of the size of this. And I totally love this one more than my previous ones because it actually has a stream of water coming out of it similar to a sink faucet.
A few things to keep in mind with this (and any electric water fountain in general)... These get dirty a lot more quickly than just bowls of water. In my first water fountain days, I just used tap water, and literally every other day the fountain was filled with junk/goop and needed to be cleaned (particularly around the filter//water pump). It was seriously gross and I didn't want my cat drinking out of it. Since then, I have used filtered water (from my Brita filter) or distilled water (I buy it by the gallon in Walmart) and I can go about a week without having to do a massive clean of the fountain. I just top the water off every day, add ice cubes, or just do a quick change of the water if it gets really bad (or if you have multiple pets). I am particular about keeping my cat's water clean, so I wouldn't recommend going any longer than that (although I'm sure you could). I also do not use filters in my fountain as using the filtered water/distilled water is a help. When I was using tap water in previous fountains, I will say that the filters collected a LOT of disgusting junk, and the filter just sits in the water, causing the junk to sit in the water, which in my opinion, really isn't doing its job since the water is still gross. I have not used a filter with this fountain though, so I don't know if the filter actually sits int he standing water like my other fountains did. But regardless, if you use filtered/distilled water, you shouldn't have much need for a filter anyways.
This can be a little tricky to clean, as with any electric water fountain. It needs to be cleaned thoroughly, or your water flow will start to be reduced because junk/goop is accumulating somewhere where you didn't clean. It actually took me 3-4 times to realize that I was missing places to be cleaned... My water flow kept slowing down, but when I kept investigating, I realized that I was missing spots to clean.
UPDATED: Some hints to clean this... 1) The water pump actually is 4 pieces. ONE: The large part of the filter; TWO: You can pop the entire side of the filter off that has the grid/openings where water comes through; THREE: Once you pop that side off, use tweezers to pull out the circular part; and FOUR: Once you remove that circular part, you can take the actual fan of the filter off which you will need to clean out with a brush or something. All four parts will have goop on them so it is important that you clean all four parts. Additionally, there is a white warning piece of plastic on the wire for the filter that will show you all of the parts and how they come apart. IF YOUR FILTER STOPS WORKING: Mine wouldn't run anymore (I thought it died), but it was because I didn't realize that the filter came apart more and so much goop was stuck inside that the motor/fan was getting stuck. Once I cleaned it out, it started running again. 2) The top part of the fountain where the water streams out of for your pet to drink is actually a few pieces. I believe there are 4-5 pieces. ONE: The cover, remove this; TWO: The large cylinder that the water flows up into; THREE: When you take the top circular cover off, there are THREE pieces left. You must remove all three of them (you may need to use tweezers to remove the last part because it is hard to get off). You may not realize it has all of the pieces at first, but they are all there. Just be sure to completely take them all apart and clean or you will have junk/goop start to slow down your water flow. This will happen regardless if you use filtered/distilled water (and will happen a LOT quicker if you use plain tap water), and I'm guessing it's just from food pieces getting into the water after your pet eats.
This isn't that hard to clean once you get it apart, but it does require a good weekly cleaning to make sure that the water tastes fresh and the water flow remains good (as well as getting the goop out that can contain bacteria). It takes me about 5 minutes total to completely wash now that I know what I need to clean/take apart. But it is crucial that you make sure to clean this properly by taking the whole thing apart or it will get gross. This is for any water fountain, not just this one.
Hope this helps!
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From the manufacturer
Keep Your Pet Healthy and Hydrated
Let the fountain do the work!
Give your furry friend fresh, flowing water with the PetSafe Drinkwell 360 Pet Fountain. The circulating water stream encourages your pet to drink more. Let us help keep your pet healthy and hydrated so you and your pet can live happy together.
A Company You Can Trust
- Global brand in pet products for nearly 30 years
- U.S.-based experts available
- We help pets and their people live happy together!
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No More WorryThe falling streams help encourage your pet to drink more, so he gets the right amount of water each day to keep him healthy and hydrated. |
No More Dirty WaterWith the pet fountain, your pet never has to drink dirty water again. The constant water circulation helps to promote good pet hygiene, while the filters refresh the water. |
More Happy MomentsBy keeping your pet hydrated, you and your pet can enjoy playtime more and live happy together. |
How to Clean Your Pump
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Take the Pump ApartTaking the pump apart to clean helps keep your fountain working optimally. Start by removing the faceplate & keeping it. You may need to use a fingernail inserted into the seam to pry it off. |
Remove the StatorRemove & keep the teardrop-shaped stator by pulling up on the small lip. |
Remove the ImpellerUse a fingernail to pull out the impeller, which is held in place magnetically, & keep it. Clean the pump, impeller, stator and faceplate with warm water and soap, then reassemble. |
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| Price | $8.95 | — | $9.95 | $20.95 | $164.95 | $24.94 |
| More PetSafe Solutions for You and Your Pet | Activated Carbon Filters refreshes the water making it more appealing to drink. | Premium foam filters protect the pump from hair and debris. | The PetSafe Drinkwell Pet Fountain Cleaning Kit makes it easy and convenient to clean your pet fountain. | Fountain pump can be used as a replacement or as a back-up pump during pump cleanings. | The PetSafe ScoopFree Self-Cleaning Automatic Litter Box stays fresh and clean without the hassle of scooping. | The PetSafe 4-Way Locking Big Cat Door is generously sized for large cats or even small dogs up to 25 pounds and allows you to choose from four access options to control your pet’s access. |
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Customer Review: Easy to clean; splashes; hard water buildup
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My cats thoughts about this drinking fountain
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Compare with similar items
This Item  PetSafe Drinkwell 360 Multi Pet Drinking Fountain - Customizable Automatic Water Dispenser for Cats and Dogs - 128 oz Fresh, Filtered Water Capacity for Healthy Pets - Filter Included |  |  |  |  |  | |
| Price | Currently unavailable. | $9.99 | $49.99 | $49.99 | $9.99 | -23% $22.50 Typical: $29.08 |
| Delivery | — | Get it as soon as Wednesday, May 1 | Get it as soon as Wednesday, May 1 | Get it as soon as Thursday, May 2 | Get it as soon as Thursday, May 2 | Get it May 16 - Jun 6 |
| Customer Ratings | ||||||
| Easy to assemble | ||||||
| Noise level | ||||||
| Easy to clean | ||||||
| Sold By | — | Cirfifth | F-LINK | shangpet | canova | ZEPINGSHOP |
Reviews with images
Great for a plastic fountain
I've had this fountain for about 3 months now. I did a ton of research before buying it, read a lot of reviews, and in the end I just threw my hands in the air and picked one. I'm giving it 5 stars for now because I haven't had any trouble. For what it is- a PLASTIC fountain- it's been good. If I start having issues or the vet isn't happy, I'll update this review.I used to use a plastic bowl for water, and my cat started getting acne on her chin, so I switched to a stainless steel bowl and everything was great. Now my other, elderly cat, isn't getting enough hydration, so my vet recommended a fountain and wet food. I really wanted to get a stainless steel fountain, so that the acne wouldn't become an issue again, but they were just out of my price range.So far everything has been great. I have 4 cats, none of them have developed any acne (I WILL update my review if it becomes an issue.) To be completely honest, I haven't cleaned it yet (except when unboxing) except to pull tufts of cat fur out of the water occasionally. I'm a bad pet parent- I should clean it soon. But I have been keeping an eye on it, it hasn't clogged, there isn't any (visible) slime or scum. (See picture- note that I realize most scum would be underneath, please don't send me a bunch of comments about it.) The only problem I had was when I let the water get too low and there wasn't any water to cycle through it. But as long as you keep it above the 'minimum' line, it does just fine. (I sometimes go over the 'maximum' line with no trouble.)I am currently using the filter that it came with. I recommend giving it a good thorough rinse before installing it, so that you don't get charcoal floating in it. I don't plan on getting a new filter, because I typically just boil water for tea, then leave the excess water to cool and pour it into the fountain.Like I said- my stars are based on how happy I am with this specific product. I do think stainless steel or porcelain are better options, and if I'd bought one of them, I would probably hate this model. but I'm giving it 5 stars based on other plastic fountains I've used, because I think it's the only fair comparison. This one has been pretty superior to them. I am keeping a look out for problems though, like catne, as that will change my review.
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Top reviews from other countries
Client Kindle soso40
Tres bien
Reviewed in Canada on June 1, 2023Style: Sustainable PackagingVerified Purchase
Amazon Kunde
Sehr gut
Reviewed in Germany on October 26, 2023Style: Original PackagingVerified Purchase
Enrico
Buona fontana per gatti
Reviewed in Italy on October 6, 2022Style: Original PackagingVerified Purchase
LR
Excelente fuente, considera lo siguiente
Reviewed in Mexico on November 25, 2020Style: Original PackagingVerified Purchase
C.K.
Bon investissement, parfait pour plusieurs chats
Reviewed in France on April 24, 2021Style: Original PackagingVerified Purchase
C.K.
Reviewed in France on April 24, 2021
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