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Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet for Home Use, Emergency Backup,Road Trip Camping (Solar Panel Optional)

4.7 4.7 out of 5 stars 8,688 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Outdoor Generators by Jackery

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Explorer 500

Purchase options and add-ons


About this item

  • LONG LASTING ENDURANCE: The Explorer 500 portable power station is built with the lithium-ion battery pack, in a safely designed frame structure to maximize, and long last the power for every single use of outdoor adventures and home use.
  • SUPPORT PASS-THROUGH CHARGING: This power station features 1* AC outlet (110V 500W 1000W Peak), 3*USB-A ports, 2* DC ports, and 1*car port. Its Battery Management System governs each individual cell, improving the battery life cycle while being pass-through charged.
  • DESIGNED FOR PORTABILITY: Same size as a basketball, this Explorer 500 is easy to carry with its solid handle, making it a compact and reliable choice for scenarios of camping, road-trip, RV, and home backup.
  • WHAT YOU GET: 1* Jackery Explorer 500 Portable Power Station (518Wh Power Station), 1*AC adapter, 1* car charger cable, 1* user manual.
  • Important: Please provide a physical address for orders - products cannot be delivered to just a PO Box address.
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Customer ratings by feature

Easy to use
4.9 4.9
Portability
4.8 4.8
Maneuverability
4.7 4.7
Light weight
4.6 4.6

Frequently bought together

$499.00
Get it Apr 1 - 3
In Stock
Ships from and sold by Jackery Inc.
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$44.99
Get it as soon as Sunday, Mar 31
In Stock
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Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet for Home Use, Emergency Backup,Road Trip Camping (Solar Panel Optional)
Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet for Home Use, Emergency Backup,Road Trip Camping (Solar Panel Optional)
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Price-6% $499.00
List:$529.99
$299.99$179.99$2,199.00$299.99$4,299.00
Delivery
Get it Apr 1 - 3
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it Apr 1 - 3
Get it as soon as Sunday, Mar 31
Get it Apr 1 - 3
Customer Ratings
Portability
4.8
4.7
4.3
4.3
4.7
4.3
Charging power
4.5
4.4
4.0
4.5
4.3
4.5
Maneuverability
4.7
4.7
4.7
4.6
4.7
Light weight
4.6
4.8
2.3
2.3
Value for money
4.6
3.1
4.3
4.3
Sold By
Jackery Inc
Jackery Inc
Powerness Technology
Jackery Inc
Jackery Inc
Jackery Inc
fuel type
/
/
/
/
/
power source
‎Solar Powered, Battery Powerd
Battery Powered, Solar Powered
Battery Powered/Solar Powered
Solar Powered, Battery Powerd
Battery Powered, Solar Powered
Solar Powered, Battery Powerd
engine type
/
/
4 Stroke
/
/
/
runtime
4 hours
2 hours
4000 hours
4 hours
4000 hours
wattage
500 watts
300 watts
300 watts
3000 watts
300 watts
6000 watts
voltage
110 volts
110 volts of alternating current
120 volts of alternating current
120 volts
240 volts

From the brand


Product Description

Jackery
Solar Generator
Portable Power Station

SPECIFICATIONS

Capacity 518Wh (24Ah, 21.6V)
AC Output 1*110V, 500W (1000W peak)
USB-A Output 3*5V, 2.4A
Car Output 12V-10A
DC Output 12V, 7A( 2*6.5mm*1.4mm)
DC Input 8mm DC, 12V~30V (100W Max)
Battery Lithium-ion Battery
Weight 13.3 lbs
Dimension 11.8x7.6x9.2 inches
Operating Temperature 14-104°F (-10-40℃)
Recharging Temperature 32-104°F (0~40°C)

FAQ

Q1: What devices can the Explorer 500 power?

A: The Explorer 500 can charge/power devices that operate at less than 500 watts and the total wattage of all connected devices should also be under 500 watts as well. If the power requirement exceeds this limit, the Explorer 500 will automatically shut off. Please check your device's specifications before making a purchase.

Q2: How can I know the working time for my device?

A: You can calculate the working time using the formula: Working time = 500Wh*0.85/operating power of your device. For example,if the power consumption of your device is 60W, the estimated working time would be approximately 7 hours. Please note that actual power consumption may vary based on different usage scenarios.

Q3: How long does it take to fully charge this power station?

A: The Explorer 500 can be fully charged in approximately 7.5 hours via AC wall outlet. Additionally, you have two other recharge options: around 7.5 hours from a car port and approximately 9.5 hours from a Jackery SolarSaga 100W solar panel (sold separately).

Q4: Can the Explorer 500 be charged while in use?

A: Yes, you can use the Explorer 500 to charge devices while it is being recharged at the same time.

COMPARISON

Explorer 500

Explorer 500

Explorer 100 Plus

Explorer 100 Plus

Explorer 300 Plus

Explorer 300 Plus

E1000 Plus

Explorer 1000 Plus

1500pro

Explorer 1500 Pro

Explorer 2000 Plus

Explorer 2000 Plus

Customer Reviews
4.7 out of 5 stars
8,688
4.4 out of 5 stars
41
4.7 out of 5 stars
8,170
4.2 out of 5 stars
97
4.5 out of 5 stars
64
4.5 out of 5 stars
112
Capacity
518Wh 99Wh 288Wh 1264Wh 1512Wh 2042.8Wh
Output Wattage
500W 128W 300W 2000W 1800W 3000W
Support Parallel Connection
Maximum Expandable Capacity
/ / / 5kWh / 24kWh
AC Full Recharge Time
7H 1.8H 1.35H 1.7H 2H 2H
Solar Panel Full Recharge Time
9H (1*100W) 2H (1*100W) 7.5H (1*40W) 4.5H (4*100W) 2H (6*200W) 2H (6*200W)
Net Weight (lbs)
13.3 2.13 8.27 32 37.4 61.51

Product guides and documents

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here

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Jackery

Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet for Home Use, Emergency Backup,Road Trip Camping (Solar Panel Optional)


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Important information

Wattage

500 watts

Bulb Voltage

110 volts

Customer reviews

4.7 out of 5 stars
4.7 out of 5
8,688 global ratings

Customers say

Customers like the performance, quality and battery capacity of the power bank. They mention that it works great for their event business, provides all the power they need for camping and keeps all their electronics powered up. They appreciate the portability, saying that it's not too bulky to move around the house and is easy to carry. Customers also like the charging capabilities, saying it has an effective enough charge for phones and small devices like a mini fan.

AI-generated from the text of customer reviews

838 customers mention716 positive122 negative

Customers are satisfied with the performance of the generator. They mention that it works great for their event business and for a lot of outdoor events that have difficult conditions. They are also impressed with how well the batteries work and that the MPPT performed perfectly. Some say that the generator works as advertised and that it can operate even in cloudy skies.

"...not in use, tough, rugged and do the job as described. Being able to charge multiple..." Read more

"...This battery was recharged through wiring to the alternator. Worked beautifully, supplied all the power I needed, but I couldn't take it with me on..." Read more

"...cable supplied with the Jackery Explorer 160 also works very well in my Explorer 500 and I have modified the cable by adding a Anderson Power Pole..." Read more

"...on my Alpicool style 30L and 50L compressor coolers and they ran without any problems...." Read more

599 customers mention543 positive56 negative

Customers are satisfied with the quality of the electricity generator. They mention it's well-constructed, and has a solid warranty. Some say that the product provides a sense of personal accomplishment and can enhance anyone's life.

"...They arevery convenient, well made, foldable which take up a smaller foot print when..." Read more

"...Otherwise a fantastic, solid product with great, responsive technical support at a good value." Read more

"...I understand that an Explorer 300 is coming out in March as well!Rugged, durable, great capacity and performance, reasonably priced, super..." Read more

"...The Jackery Explorer 500 is a very good quality unit and I expect it to provide several years of reliable service...." Read more

589 customers mention517 positive72 negative

Customers like the battery capacity of the power bank. They say it provides all the power they need for camping needs, and can keep all their electronics powered up for 3 nights without a recharge. They are also impresseded with how long it keeps their refrigerator running. Customers also mention that the portable power station is big power in a small package, and is perfect for power outages. They also say it does well powering and charging MacBook Pros which can eat up power, and provides power without any hiccups for over a dozen hours.

"...manner. The Jackery Explorer 500W Lithium Portable Power Station is Big power ina small package and comes with a 24 month warranty...." Read more

"...That's nice and saves a little power as well.Charging phones and other devices via USB works as expected...." Read more

"...Rugged, durable, great capacity and performance, reasonably priced, super customer service! What more could you ask for??? Enjoy Jackery!..." Read more

"...The AC outlet is capable of 500 watts continuous. For technical specs I am sure you can just look at the description of the amazon product...." Read more

555 customers mention526 positive29 negative

Customers find the portable compact power charging station to be easy to carry and use. They appreciate the light weight and solid construction of the unit. They also mention that the functions are easy to use and the unit is well designed for portability. Customers also say that it is handy to have in the house for that peace of mind if the power goes out.

"...camping in my tent. Jackery Explorer 500W is a portable compact powerful chargingstation to fill my charging requirements...." Read more

"...as it will easily power fans, LED table lamps and it is easy to move it from room to room as needed during any power outage...." Read more

"...and I. The Jackery units are consistently well reviewed, being easy to transport and delivering pure sine wave...." Read more

"...The unit is rugged and compact with nothing on the exterior to break off or catch on nearby objects...." Read more

497 customers mention418 positive79 negative

Customers like the charging capabilities of the generator. They say it has an effective enough charge for phones and small devices like a mini fan. They also like that it can be charged while providing power, charges fine on the car's unregulated 12v power, and has pass-through charging. Customers also say it's perfect for recharging cell phones and camera gear, and is capable of re charging from all three possible sources (solar, auto, and 120V). They mention that the solar charging is an added bonus.

"...The Explorer 500W is compact portable power and offers safe charging with..." Read more

"...It charges fine on the car's unregulated 12v power. I tested the inverter overload protection on a small fridge and that worked as expected...." Read more

"...The Jackery E500 has become very useful as it will easily power fans, LED table lamps and it is easy to move it from room to room as needed during..." Read more

"...Pass through charging is awesome, gives the ability to charge and use the unit simultaneously...." Read more

343 customers mention340 positive3 negative

Customers find the generator versatile and useful in many situations. They mention it's handy for helping out fellow campers, fantastic on road trips, and great for camping or when storms take out the power lines. Some say it'd be great to use during hurricane season. Overall, customers are happy with the product's versatility and functionality.

"...power is really going to be out for a while, there's an easy means to keep it charged...." Read more

"...Solar charging is ultra simple, requiring no charge controller on the panel, simply an MC4 to 8mm connector from the panel...." Read more

"...The jackery is great for camping, traveling or in case of a emergency. I think there one of the best in the market." Read more

"...As such, this unit is a backup. Which is very handy for bad weather days or when my LiFePo battery’s input unit failed — this unit has never failed...." Read more

287 customers mention287 positive0 negative

Customers find the design of the electricity generator simple, convenient, and well-made. They say it's easy to setup and plug in, and is much easier than digging out a generator. Customers also mention that the wattage and use watts are easy to see and understand. Overall, customers are happy with the usability, portability, and value of the product.

"...They arevery convenient, well made, foldable which take up a smaller foot print when..." Read more

"...Otherwise a fantastic, solid product with great, responsive technical support at a good value." Read more

"...from my initial review, I've been extremely happy, even impressed with the easy of use and functionality of this unit...." Read more

"...Testing with the SolarSaga 100w was easy and simple. The 100w 18v panel produced around 50 watts mid afternoon Oct 2019 in the PWN...." Read more

249 customers mention197 positive52 negative

Customers like the value of the electricity generator. They say it's an incredible value for the money, an affordable power source, and well worth it. Some mention that the product is very inexpensive to charge from zero.

"...solid product with great, responsive technical support at a good value." Read more

"...Rugged, durable, great capacity and performance, reasonably priced, super customer service! What more could you ask for??? Enjoy Jackery!..." Read more

"...All in all, this is a great solar generator for its weight and price...." Read more

"...It's an affordable, quite method to keep the home up and running when mother nature is on the rampage." Read more

Now that's what I'm talking about
5 Stars
Now that's what I'm talking about
Update 3/3/2020: This unit was not a free test product. I paid for this, and here is my honest opinion. Jackery sent me a replacement unit to replace a defective unit. I have built my own testing equipment to check on voltages, wattage and test capacities. This new unit performs just like I expected it to. The Jackery 500 has a regulated 12v DC output. That is very important, and the main reason for selecting the Jackery.When it arrived, I charged it fully, and then connected it to my DC powered fridge/freezer. My tester immediately showed that the 12v DC output is working on this unit. Under load, the Jackery is maintaining the 12v output even after 15 hours of powering the fridge/freezer. Which, by the way, the Jackery still had over 50% capacity, and my fridge/freezer did not error out once. I checked the AC output at over 280W load for 6 minutes with no problem. The USB ports worked fine as well. That is quality and reliability.I shut it down, and then took it to my garage to test the solar charging, It was connected to two 50W panels and the input varied, but I was able to see a 62W input at one point. I did not observer the input all day, however the unit fully charged by 5 PM when I checked on it. So, a little over 8 hours and it charged fully from around a 57% starting point.This is a great unit that performs like I expected it to. It is a great value for the price, and it beats out the competition in the same power class with its regulated 12v DC output. This now gets 5 stars form me. I will continue to test the unit for capacity and efficiency, and I don't expect to be disappointed.Update 2/20/20: I finally received an email from Jackery today. After two months of trying to get a defective unit replaced that has a DC output voltage problem. The DC regulated output did not work, and voltage constantly dropped during use causing failures and errors. This defect caused endless issues with DC devices that rely on a constant 12V. The Jackery has a regulated 12V DC output, and that is one of the reasons for purchasing it. The Jackery 500 is one of only a few power stations of this size and capacity, to my knowledge, having this feature. It is very important and shows quality in design and manufacture. Thank you to Jackery for finally reaching out to me, and now trying to resolve the issue. I am raising my rating to 4 stars. This is my last update, as this has gone on too long for me.Update 2/3/20: I did get a reply from Jackery. They did not address my issue at all, only to tell me that the 12V output was regulated. A two sentence reply. I had written them a detailed email with my issue, and they blew me off. So I now have to take other measures. Please keep in mind that you have been warned. If you have issues, you are out of luck and lots of money.Update 2/1/20 2 stars: Absolutely no contact from Jackery. Just a tip, these may be great products, but if you have an issue, your left out in the cold. Because this is a battery, there is no returning it. You get stuck with it as there is no customer service from Jackery either. I will just continue to try. If there are no further posts, consider this to be 1 star, you can imagine why. If by any luck Jackery contacts me, I will update. As of now, Jackery is dead for me.Update 1/24/20 3 stars: I finally got a call from Jackery. It wasn't support, as I guess they are all out of town. So I expressed my issue, and it is supposed to be handed off to someone who can help me. By the way, we did a reset, but my issue still persists. They will contact me at a later time. Let's hope! Meanwhile, I still have a paper weight.Original review 2 stars: I have been having issues with my Jackery 500 that is only 3 weeks old, and have attempted to contact them multiple times with no response at all. There is a telephone number that gets you absolutely nowhere, email that goes unanswered, and a website that is sparse in information. By the way, Jackery offers a 30 return policy on their products, but not if you order on Amazon. They only honor the free 30 day returns on their products bought directly from their website. So Amazon customers are treated differently. Jackery seems not to care about their Amazon customers, and obviously make it too difficult for customers to claim warranty issues.I warn all that want to purchase from Jackery, to reconsider. If you have any issues, and purchase Jackery products from Amazon, you have nowhere to turn for issues. Now I am stuck with a Jackery paper weight.
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Top reviews from the United States

Reviewed in the United States on August 28, 2019
Style: Explorer 500Verified Purchase
Customer image
5.0 out of 5 stars PlugNPlay Reliable Portable Power in a small package!
Reviewed in the United States on August 28, 2019
I will start this review on the company, Jackery behind the Explorer 500.
I love Jackery! Jackery's Customer Service is by far one of the best in the
industry. I have contacted them and received quick professional answers to my
questions. An outstanding company and technical support group, have a question
or problem? Simply email (hello@jackery.com) and you'll get a answer in a timely
manner. The Jackery Explorer 500W Lithium Portable Power Station is Big power in
a small package and comes with a 24 month warranty. I love the small Jackery
Explorer 500W charging station setup with my Jackery SolarSaga 100W solar panel.
The Explorer 500W is compact portable power and offers safe charging with
built-in Over Voltage Protection, Short Circuit Protection, Battery management
system (BMS), a 500Watt pure sine-wave inverter capable of handling 1000watt surge,
3 USB Type-A ports, 12V DC carport, two 12V 6MM barrel connectors and 110V AC outlet
at 500W max. The built-in backlit LCD screen displays charge/discharge rates,
battery state of charge and rated at 500 cycles to 80%. It's temperature rating
is 32F-104F which meets my camping needs. Here are some specifications which
meet/exceed my needs such as: Lithium 518.4Wh/144,400mAh Lithium battery capacity,
built-in inverter is 500W rated power and 1000W surge power from the built-in
AC port, 24Ah/21.6V and input is 12V-30V at 3.5Amps. The following is my test
and experience. Input charging times will vary depending on how empty/full the
battery is and how you charge it. So the following is based on battery being at 20%,
charging by AC Outlet using the included Li-ion Battery Charger 25.2V at 3.5Amps
charged it in 7.1 hours, using Jackery SolarSaga 100W solar panel charged in 10.5
hours in southern Louisiana summer sun from 7am till 5:30pm, no clouds or overcast.
Using the cigarette lighter 12v/10A adapter charging took 13.3 hours using my 17
year old 110V to 12V converter. As another test using my 110V outlet on my inverter
generator took almost 7.3 hours. The size dimensions are 11.84"W x 9.2"H X 7.59"D,
weighs 13.32Lbs on my scale, has a built-in LED light which is a nice feature when
camping in my tent. Jackery Explorer 500W is a portable compact powerful charging
station to fill my charging requirements. I use ALL Jackery products including the
1 Jackery PowerBar 77Wh, 2 Explorer 240Wh Power Stations, 1 Explorer 500Wh Power
Station, Jackery 50W and 100W Solar Panel Kits and Jackery Protective Carrying
Bags which I highly recommend to protect your investment. I go camping regardless
of weather conditions about 120+ days a year. I have 30 tents of various sizes,
shapes and designs which I modify each one for my needs. I camp all over USA and
keeping my devices charged up is of great importance. I used the 500 while on a 3
week camping trip to HOT Arizona for a gathering. I recharged 4 Action cameras,
4 Mavic Pro batteries, iPhone6, six 18650 batteries for 12v Fan, and 10000mah
portable battery pack. When the Explorer 500Wh Power Station was at 45% charge,
I would set solar panels outside 7:30am and reposition them thru out the day and
was at 100% by 5:30pm on sunny no cloud days. If you look at the picture of shade
on the panel, it was still charging whereas most panels will not charge at all
when shade is on even 10% of some panels. The solar panels are well made. To
charge my Jackery 240Wh I use the Jackery 50W solar which came with a nice protective
cover to stow it in when not in use. Also I use the Jackery SolarSaga 100W panel kit
to charge the Jackery 500Wh Power Station. As my battery charging requirements
have increased, I love Jackery so much which is why I purchased a Jackery Explorer
500Wh power station, Jackery had a 20% discount using discount code from HoboTech
youtube channel and was able to purchase this one at a reduced rate. When available,
I will be purchasing Jackery 500 Protective Carrying Bag to protect my investment.
Yes the solar panels are a little pricey, but they are well worth it. They are
very convenient, well made, foldable which take up a smaller foot print when
not in use, tough, rugged and do the job as described. Being able to charge multiple
devices at the same time such the my iPhone, 2 hotspots, laptop, iPad4 tablet,
4 Mavic Pro batteries and 4 action cameras, etc. You can use the this power
station while you are charging it from any of the 3 charging types: solar,
12v carport or 110 AC outlet. Now I am able to charge anywhere WITHOUT having to
carry 5 gallons of gasoline and my 2200watt inverter generator making my charging
setup eco-Friendly, compact, lightweight and very manageable. If you pair together
the Jackery 100W SolarSaga Panel kit and Jackery Explorer 500W, it truly is a
portable plug and play power station. I give the Jackery Explorer 500W Lithium
Portable Power Station 2 thumbs up for portability, design and functionality.
Images in this review
Customer image Customer image Customer image Customer image
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180 people found this helpful
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Reviewed in the United States on April 6, 2023
Style: Explorer 500Verified Purchase
37 people found this helpful
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Top reviews from other countries

SWINCAN
5.0 out of 5 stars Premium and worth the admission
Reviewed in Canada on October 7, 2019
Style: Explorer 500Verified Purchase
111 people found this helpful
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Joan S
5.0 out of 5 stars Very reliable and so light weight
Reviewed in Canada on May 16, 2023
Style: Explorer 500Verified Purchase
7 people found this helpful
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iain
5.0 out of 5 stars Some purchases shouldn't be cheap.
Reviewed in Canada on February 19, 2024
Style: Explorer 500Verified Purchase
Marylyn
4.0 out of 5 stars Haven't used it much but user friendly
Reviewed in Canada on April 5, 2022
Style: Explorer 500Verified Purchase
North of 66
5.0 out of 5 stars A very nice unit
Reviewed in Canada on December 10, 2022
Style: Explorer 500Verified Purchase
5 people found this helpful
Report