Top positive review
5.0 out of 5 starsGreat Opener, Easy Install
Reviewed in the United States on December 2, 2013
I just finished installing this opener this afternoon, and so far, I am very pleased with it.
It wasn't entirely a perfect experience, but the vendor did a great job making things right. The box arrived in good shape, and appeared to be factory-sealed. When I opened it, however, I found that the 3-button remote and wall control were missing. I sent an email via Amazon's messaging late on a Sunday and got a response first thing Monday morning. They shipped the missing items via Priority Mail and I had them in my hand by Wednesday afternoon.
My garage has a support beam that runs the width of the garage which prevents installing a conventional opener. I only have about 2 inches of clearance between the beam and the door when it is open.This opener drives the jackshaft from the end, which avoids my clearance problems.
The installation was very straightforward. I found it to be far simpler than any of the chain/belt drive styles. Working alone, the installation took about 3 hours.
One thing to be aware of - you need something solid behind the opener to bolt it to. This isn't load bearing, it just serves to stabilize the unit and keep it from moving back and forth as it drives the shaft. I initially tried to install the opener on the left side of my door, but found that I only had drywall behind it. I was able to solve this by moving it to the right side of the door, where I could bolt it to a stud.
The unit is incredibly quiet in operation, all you really hear is the door itself.
I installed it with the optional Internet Gateway, which allows you to check whether the door is open or closed (and how long it has been that way) from a web site or smartphone app. You can open or close the door remotely, though I am not sure why you would want to.
I am looking forward to using it for a while, and I will update if anything changes.
***Update*** 2/9/14
Have had this opener installed a little over 2 months now, and I *love* it!
It works perfectly and is amazingly quiet. I literally cannot hear the garage door operating from anywhere within the house.
I thought that the Internet Gateway option would have pretty limited utility, but I find that I use it fairly frequently. It allows me to open or close the garage door from my smart phone, as well as checking the status of the door - is it currently open or closed, and how long has it been that way? What good is that? I often work late on Thursdays, which is the night before garbage day at our house. I can check the door as my teenage son's bedtime is approaching. If the gateway shows that the door has been closed for 2 days, I should probably call home and remind him.
I have also set up the MyLiftmaster web portal so that it sends me an email if the garage door stays open for more than 1 hour. There have been at least a couple of occasions where I have finished working outside, cleaned up, and gotten an email reminding that I had left the door open.
All in all, I am still very happy with this purchase.
