Amazon.com: Customer reviews: Toto CST412MF.10#01 Plumbing Part, Cotton

Top positive review

This is a great piece!

Reviewed in the United States on September 9, 2014

This is an awesome toilet, it flushes just as well as a 12" Rough does but it comes at a cost but trust me it is worth every penny.

Things to remember when buying this toilet is:

1. It is meant for a 10" Rough In

2. When installing this to a tile floor you need to use a tile drill bit. This is not a typical toilet installation, there are two brackets that get screwed to the floor and then the toilet mounts from the sides. It works great just follow the template.

3. When installing the seat, note that this toilet is not open from the bottom to just install any seat, some seats don't fit properly on this bowl as well. In my opinion I would purchase the seat from Toto as it is specified for this model (the seat is not included). If you use the Toto seat you can use the special hardware that is included with this product, if you use a custom seat install the seat before installing the toilet so you can get your hands in from the back holes.

4. Install the wax ring on the mounting plate and then install the mounting plate onto the flange. Then you can install your new toilet onto the mounting plate. It is really easy to install, you don't have to line the heavy toilet with the flange in the floor.

Toto designed the install so only one man or one strong woman is needed (the toilet base is very heavy). Well designed, and a nice solid whit finish makes this piece perfect for any sleek looking new bathroom. Please also note, I have installed many toilets over the years, I have learned that if you get the concept of the install you can do it.

14 people found this helpful

Top critical review

Critical reviews›

charley gonzalez

Opened package, all mounting parts missing, big disappointment

Reviewed in the United States on October 11, 2013

I was so happy to see that the toilet was shipped the morning I purchased it. However after its fast arrival I opened box to find that the toilet was dirt with sawdust,it obviously had been on a job site and re-boxed up with all the mounting parts missing. This toilet does not mount to floor like standard toilets, it has different parts and has to be drilled into the floor to install in different area than what the wax ring sits on.. ALL MOUNTING PARTS MISSING. Amazon had no way to ship just those parts, so entire Tank, separate box, lid, separate box, and toilet, separate box from my order had to be cancelled and returned. Waste of my time and my patience.

4 people found this helpful

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From the United States

MBangs

This is a great piece!

Reviewed in the United States on September 9, 2014

Verified Purchase

14 people found this helpful

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anonymous viewer

Great water-saver

Reviewed in the United States on February 1, 2013

Verified Purchase

Saves water, flushes amazing well considering the small amount of water used, pretty (enough) to look at, easy installation. It does have the downside common to many of these toilets that don't have a lot of water standing in the bowl (i.e. there's a narrower channel at the bowl botton, which can require some "aiming"/"positioning" for certain activities). But well worth the water savings and design.

9 people found this helpful

Helpful

charley gonzalez

Opened package, all mounting parts missing, big disappointment

Reviewed in the United States on October 11, 2013

Verified Purchase

4 people found this helpful

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J.Rudes

Tank and bowl glaze color doesn't match..

Reviewed in the United States on December 31, 2017

Verified Purchase

We recieved a well packed toilet . 2 parts the issue was the two pieces didnt match. The tank is made is Mexico and bowl in another country. So keeping the glaze of matching color must be difficult. No doubt they are made well. I tried to contact toto by phone with no success. I don't have time to wait and see if I can find a tank to match.

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scribe2.0

NIGHTMARE INSTALL

Reviewed in the United States on July 8, 2014

Verified Purchase

My plumber said after installing this disaster "ITS NOW OFFICIAL...I OFFICIALLY HATE THIS TOILET" This toilet is a NIGHTMARE to install. This was installed over a porcelain floor with a concrete substrate. Went thru 4 masonry bits drilling the11/32" holes that the cheapo plastic grommets screw down on. ALSO ANOTHER NIGHTMARE - YOU MUST REMOVE THE TOILET TO PUT ON A NEW TOILET SEAT. The bolts cannot be accessed by hand with the toilet installed. You must remove the toliet to get your hand thru the holes to grab the nuts that hold the toilet seat down. A horrible and ridiculous construction flaw. If I had known this is how this is installed it would have been a no-go and would have purchased the Kohler. Lot less $$ and whole lot easier to install. That being said now that its installed it does look very nice and it flushes beautifully. Your plumber better know what the heck he's doing otherwise you're looking at a 3 hour install for a job that should take 30 mins. I gave it 3 stars because of the disaster install. But its a 5 with aesthetics and function

15 people found this helpful

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Peter C.

Happy to say it did fit exactly

Reviewed in the United States on November 24, 2017

Verified Purchase

We had an issue where a baseboard heater was located behind the toilet. The prior toilet, an older round Kohler barely fit. I ordered a replacement elongated Toto Drake II which my plumber told me three times would fit. Of course when he dry fitted the Drake, he noticed there was a "ridge" at the top of the trap in the back of the toilet that prevented the toilet itself from being able to be fully pushed back. So I looked around and found people that had the exact same issue and it appeared universally that this Toto Aquia CST12MF.10 was the only one that would fit. This has a 10" rough in, not the standard 12" rough in. Happy to say it did fit exactly. There is a little gap between the tank and wall but it's not that bad at all. Much better then having to cut into the newly tiled wall and recess the heater. It was a pain to install. My plumber is experienced and did not need the instruction but it did take him a solid three hours. Be prepared to hear your plumber complain. But once it was installed, even he admitted that it looked great, fit with our problem installation, and flushed very well. He was a fan. So are we.

4 people found this helpful

Helpful

An Amazonian

Dual Flush is powerful, saves water. Non-standard installation process confused the plumber. A Lot.

Reviewed in the United States on January 16, 2014

Verified Purchase

We ordered this toilet online because we needed the rather rare 10" rough-in, and this was the least expensive place to buy it. The toilet arrived quickly. It was VERY securely packaged (in two separate boxes). It arrived in excellent condition, and now that it's installed it works GREAT. We really like the water-saving dual flush, and the flush has enough 'umph' to do the job. The only drawback is that this Toto toilet needs a very non-standard installation process. My plumber was not familiar with the process so it took extra time (and money) and he was not willing to guarantee the work against leaks. He was not at all happy about the learning curve. But when it was done he said "well after all my grousing I have to admit it went together beautifully." He seems to have completed the installation successfully and everything is working very well. The toilet is narrow enough to fit in a small space, which was another one of our needs. If you're thinking of buying this toilet, you may want to find a plumber who has experience with the model. OR show your plumber a video that shows just how easy the installation really is if you know what to do. I found a great one online. If I ever find the URL again I'll try to remember to update this review. I only wish my plumber had been willing to watch it.

27 people found this helpful

Helpful

Poppy Bleu 13

Great toilet. And pretty.

Reviewed in the United States on November 25, 2013

Verified Purchase

I never thought I would love a toilet. But this one is awesome! I wish I would have purchased another one for my upstairs bathroom. All I can say this was an emergency decision based on the menfolk in my house giving me the wrong measurements.
I purchased a Kohler toilet similar to this style and it was 12" from the wall, which is pretty standard. Not in my house the standard measurements for my home 10" and I had two 12" toilets.I am renovating a bathroom upstairs so the plumbing can be changed to accommodate the 12" Kohler model. Lucky for me Home Depot took back the still in the box Kohler (after a year) and gave me full credit on a gift card. I ordered this Toto and it arrived within a week by FedX. Free shipping to Alaska.
The install according to my contractor was much easier than the Kohler model.I did not hear any sighs or f-bombs.
The flush is pretty powerful, I live with a teenage boy and my husband, you can imagine what goes down that toilet.
Another thing I like a bout this toilet is its quietness. Yes, it flushes quietly and it fills quickly.
I have had no clogging problems at all. This toilet is a dream for the price.

2 people found this helpful

Helpful

Rebecca B

Go with TOTO and have no regrets

Reviewed in the United States on May 30, 2017

Verified Purchase

Hands down best toilet I have ever owned. We just remodeled our master bathroom, and needed a 10'' rough in toilet. Our previously purchased 12'' was not going to work because of the tile work on the wall! So we researched and decided on this. YAY. I tell everyone what an awesome brand this is, now I want to replace our other toilet with this one too LOL. Seriously it is super easy to maintain/clean, very water efficient, and modern sleek in design. I have nothing negative to say about it, other than the price... but it was totally worth it! I am never going back to Kohler - ever!
We had it professionally installed - they did not report any issues. I noticed some of the reviews might have been DIY's or random plumbers but our crew had no problems with the installation. And the toilet seat does come separate; I like it because it is very solid quality.
Buy TOTO and you will see the difference :)

5 people found this helpful

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Krish Prasad

TOTO products are a step above the competition

Reviewed in the United States on July 28, 2012

Verified Purchase

The toilet bowl and the tank combination are well matched almost looks like an unitary piece.Step by step Installation instructions were concise and easy to follow. The shape of the assembled unit are well designed with looks and functionality combined. The design of the toilet base is about the best I have seen. No wiggling to seat the toilet bowl over wax rings and protruding anchor bolts.The water fill mechanism is unique to TOTO and is easily adjustable for discharge volume.

The only drawback is the convoluted method of installing the seat. You need very small hands and nimble fingers to attach the hardware through the holes at the back.

The assembly needed no readjustment and worked as designed from the first get go.

22 people found this helpful

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