Brand | Steelcase |
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Color | Graphite Gray Fabric |
Product Dimensions | 32.5"D x 27.5"W x 21.25"H |
Size | Carpet Casters (Pack of 1) |
Back Style | cushion back |
Special Feature | Adjustable Height, Ergonomic, Arm Rest, Seat Lock |
Product Care Instructions | Spot Wash |
Unit Count | 1.0 Count |
Recommended Uses For Product | Office |
Maximum Weight Recommendation | 400 Pounds |
Style | Contemporary |
Pattern | Solid |
Finish Type | Polished |
Room Type | Living Room, Home Office |
Age Range (Description) | Adult |
Included Components | Office Chair |
Shape | Rectangular |
Model Name | Gesture |
Arm Style | With arms |
Surface Recommendation | Carpet |
Seat Back Interior Height | 24 Inches |
Furniture base movement | Rock |
Indoor/Outdoor Usage | Indoor |
Form Factor | Upholstered |
Furniture Finish | Graphite |
Seat Height | 21 Inches |
Seat Depth | 18.25 inches |
Fill Material | Foam |
Arm Height | 32.69 Inches |
Number of Height Positions | 3 |
Item Weight | 70 pounds |
Country of Origin | Mexico |
Item model number | Gesture |
Is Discontinued By Manufacturer | No |
Weight | 58 Pounds |
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Ships from: Amazon Sold by: Pattern.
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Ships from: OFFICE LOGIX SHOP Sold by: OFFICE LOGIX SHOP
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Steelcase Gesture Office Chair - Ergonomic Work Chair with Wheels for Carpet - Comfortable Office Chair - Intuitive-to-Adjust Chairs for Desk - 360-Degree Arms - Graphite Gray Fabric
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Select to learn moreOFFICE LOGIX SHOP
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- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | Steelcase |
Color | Graphite Gray Fabric |
Product Dimensions | 32.5"D x 27.5"W x 21.25"H |
Size | Carpet Casters (Pack of 1) |
Back Style | cushion back |
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About this item
- Ergonomic Chair Design: The Gesture chair by Steelcase is expertly designed to redefine the relationship between you and your chair, adjusting to your unique body and work posture
- Comfortable Desk Chair for Extended Use: The Gesture chair is designed for a variety of users and postures, ideal for those who prioritize a precise fit and sit for long periods of time
- Premium Office Furniture Features: This chair includes wheels for carpet, 360-degree arms, a contoured back that fits your spine's natural shape, and intuitive adjustments all located on the right side within arms reach
- High-Quality Chair for Desk: The Gesture chair boasts a full recline range with three settings, an upright back lock, and intuitive adjustment mechanisms
- Better Design, Better Comfort, Better Choice: Our high performance seating helps you do your best work; we offer a broad range of dynamic options, all backed by Steelcase research, innovation, and our unwavering standards for quality and sustainability
Customer ratings by feature
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This Item Steelcase Gesture Office Chair - Ergonomic Work Chair with Wheels for Carpet - Comfortable Office Chair - Intuitive-to-Adjust Chairs for Desk - 360-Degree Arms - Graphite Gray Fabric | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $1,424.00$1,424.00 | -18% $269.50$269.50 List: $329.50 | -13% $349.99$349.99 List: $399.99 | $1,435.00$1,435.00 | $589.00$589.00 | $1,662.00$1,662.00 |
Delivery | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Friday, Mar 29 |
Customer Ratings | ||||||
Ergonomic | 4.2 | 4.4 | 4.2 | 4.2 | 3.0 | 4.3 |
Support | 4.1 | 4.4 | 4.2 | 4.2 | 3.7 | 4.2 |
Easy to assemble | — | 4.7 | 4.5 | 4.7 | 4.5 | 4.5 |
Comfort | 4.0 | — | — | 4.2 | 4.2 | 4.0 |
Pain relief | 4.1 | — | 3.8 | 4.1 | — | — |
Sold By | Pattern. | Gabrylly-office | Duramont | Pattern. | Branch Office Furniture | Pattern. |
material | Aluminum | PU, Mesh | Mesh & Stainless Steel | Polyester,Polypropylene,Metal | Aluminum | Textile |
style | Contemporary | Modern | Traditional | Hard Flooring Casters | — | Hard Flooring Casters |
max. recommended weight | 400 pounds | 280 pounds | 330 pounds | 400 pounds | 275 pounds | 400 pounds |
weight | 70 pounds | 41 pounds | 44.5 pounds | 70 pounds | 40 pounds | 70 pounds |
frame material | Aluminum | Nylon | Alloy Steel | — | Aluminum | Alloy Steel |
top material | Polyester | — | — | Polyester | — | Polyester |
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From the manufacturer
Steelcase Gesture
Enduring performance for all people, all tasks, all technology.
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Premium Seat Comfort for All Day Support
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360 Degree Rotating Arms Keep You Connected
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Back Support That Brings You Relief
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Steelcase Gesture Chair Dimensions
Overall Chair Height | 39.25" - 44.25" |
Overall Chair Depth | 21" - 23.63" |
Overall Chair Width | 22.38" -34.63" |
Seat Height from Floor | 16" - 21" |
Seat Depth | 15.75" - 18.5" |
Seat Width | 20" |
Arm Height to Floor | 22.38" - 32.69" |
Back Width | 16.25" |
Back Height from Seat | 24" |
Weight Limit | 400 lbs. |
Gesture | Leap | Think | Amia | Series 2 | Series 1 | |
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Customer Reviews |
4.3 out of 5 stars
167
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4.2 out of 5 stars
694
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— |
4.3 out of 5 stars
337
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4.3 out of 5 stars
250
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4.3 out of 5 stars
1,905
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Ergonomic Adjustability | ***** | ***** | **** | **** | *** | *** |
Your Priorities Are... | Ergonomics and Comfort | Ergonomics and Comfort | Sustainability | Comfort | Smaller Sized Footprint | Smaller Sized Footprint |
Adjustable Back Tension | Manual Adjustment | Manual Adjustment | Automatic Adjustment | Manual Adjustment | Automatic Adjustment | Automatic Adjustment |
LiveBack(TM) Technology | 3D LiveBack(TM) Technology | LiveBack(TM) Technology | LiveBack(TM) Flexor System | LiveLumbar(TM) System | ||
Arm Adjustment | 360-Degree Rotating Highly Adjustable Arms | Height, Width, Depth, Pivot | Height, Width, Depth, Pivot | Height, Width, Depth, Pivot | Height, Width, Depth, Pivot | Height, Width, Depth, Pivot |
Adjustable Lumbar Option Available | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Adjustable Seat Depth | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
400 lb. Weight Capacity | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Other Considerations | You have underlying conditions, such as occasional back pain. You change postures frequently, switch often between types of devices, or sit in unusual positions. | You have underlying conditions, such as occasional back pain. | You have limited floor space. You have a limited budget. Series 1 has commercial benefits that appeal to a consumer's wallet. |
Product guides and documents
Climate Pledge Friendly
Products with trusted sustainability certification(s). Learn more
Product Certification (1)
BIFMA LEVEL certifies furniture products by reviewing corporate, facility, and product manufacturing processes against environmental impact, health and wellness, and social responsibility criteria. By assessing against this criteria, the entire life cycle of the product is reviewed to drive better practices in all areas. The BIFMA LEVEL program has three performance tiers; LEVEL 1, 2, and 3, with LEVEL 3 being the highest. Products must meet a minimum level to be certified and the more criteria a product meets the higher the product ascends from LEVEL 1 to 2 to 3.
Videos
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Steelcase Gesture Quick Look!
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Product information
Technical Details
Additional Information
ASIN | B016OIF2JU |
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Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #161,873 in Home & Kitchen (See Top 100 in Home & Kitchen) #365 in Home Office Desk Chairs |
Date First Available | January 1, 2014 |
Warranty & Support
Feedback
Product Description
Our Global Posture Study revealed nine new postures related to technology that were not adequately supported by existing seating solutions. Gesture is the first chair designed to support users’ interactions with today’s technologies. Gesture’s Core, Limb, and Seat interfaces work as a system to provide support and comfort to a wide range of users in a wide range of postures. Gesture is a highly ergonomic chair that will perform in any work environment.
Important information
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the comfort, ease of use, appearance and sturdiness of the chair. They mention that the moveable arms are comfortable, the back feels better and that the controls are easy to use. They also like the stoutness, and adjustability. However, some customers have different opinions on stability, pain relief, and value.
AI-generated from the text of customer reviews
Customers like the comfort of the chair. They say that it provides excellent cushion and support to allow them to focus on their job, and the moveable arms are comfortable for all of them. They also mention that reclining feels really good in this chair, and their back feels better. They appreciate the warmly nestled lumbar support, and that the rubber on the arms is soft yet well built.
"...While I have always found the Amia pretty comfortable, she's liked it even more than I have; though it's better than the chair I have at my office, I..." Read more
"...It's also roughly about $500 cheaper and if it keeps my tushy comfy, my back from dying, and legs feeling like legs, I may just stick with it...." Read more
"...Very adjustable and easy to use. The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them...." Read more
"...-Aesthetically pleasing**CONS**-Foam/cushioning on the thinner side, but not necessarily uncomfortable since your weight is very..." Read more
Customers like the adjustability of the chair. They mention that the armrest adjustments are pretty amazing, and it adjusts to how they sit and move. The chair has an adjustable seatpan depth, adjustable height, and adjustable lumbar support. The minimal knobs are easy to adjust, and the adjustable seat makes it easy to custom fit in length.
"...It does have an adjustable lumbar support, but that honestly doesn't do a whole lot, and it tends to slide down from whatever position I set it in..." Read more
"...The back went up to the middle of my neck.- Seat is very adjustable and my legs were comfy...." Read more
"...Very adjustable and easy to use. The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them...." Read more
"...The adjustable arms are amazing and very adjustable. Super easy to adjust however you want and usually I find myself adjusting them when I'm wanting..." Read more
Customers like the sturdiness of the chair. They mention that it is very well built, sturdy, and solid. Some say that the quality is top notch and that it's a great chair for long-term desk work.
"...Build quality is exceptional, and the chair weighs a ton. I have little doubt that it will last me for many years...." Read more
"...The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them...." Read more
"...They use a very durable dense foam and not cheap memory foam. Cloth looks mint and no signs of wear or loose threads...." Read more
"Chair is good and solid. Easy to put together, but some might need help because it’s heavy...." Read more
Customers like the appearance of the chair. They say it is nice-looking, modern, and well-made. The seat cushion is better designed, and the color is lovely. Customers also appreciate the variety of colors to choose from.
"...150 difference which is part of why I went with the orange + it looks pretty awesome, especially in person!..." Read more
"...-Its nice looking and not overly big or bulky unlike some of those tall "gaming" chairs...." Read more
"...They use a very durable dense foam and not cheap memory foam. Cloth looks mint and no signs of wear or loose threads...." Read more
"...The Gesture looks more high tech and modern while the Leap is more of a boring generic look, but I think in some ways the Leap chair is more..." Read more
Customers find the chair easy to use. They mention that it is very easy to assemble, that the controls are simple to use, and that the chair arrives fully assembled. Customers also appreciate the ease of use of the chair's adjustable features.
"...3. It comes fully assembled. Steelcase... Why?..." Read more
"...Very adjustable and easy to use. The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them...." Read more
"Chair is good and solid. Easy to put together, but some might need help because it’s heavy...." Read more
"...It is intuitive and very easy to sit in different ways...." Read more
Customers are mixed about the value of the chair. Some mention it's a fantastic chair, money well spent, and well-designed, while others say that the price doesn't justify the quality.
"...Overall am satisfied, I feel its money well spent. For reference am 6'0'' tall and weight 188 pounds and fit just right on the chair." Read more
"...Both are very good chairs. Biggest difference is that the Gesture is more flexible in seat pan and the back support...." Read more
"Chair is good and solid. Easy to put together, but some might need help because it’s heavy...." Read more
"...I suppose there's no higher compliment I can give.It's very expensive and they're certainly making a killing, but you will probably get..." Read more
Customers are mixed about the pain relief of the chair. Some mention that it's great for their back, provides support in all the right places, and helps tuck in their elbow while typing to prevent upper back discomfort; while others say that it has terrible lumbar support and starts hurting their backside.
"...so when you lean back, the butt slides off the chair or it becomes painful because the weight is distributed in the wrong vector...." Read more
"...I showed him how to make his personal adjustments "this makes my back feel good"Nuff said" Read more
"...is that when sitting in it for extended periods of time it starts hurting my backside which is usually about the time I get up to take a break...." Read more
"...this chair for 3 months, going on four and have noticed that the severe pain I had in my legs is gone and that my back does not hurt like it did..." Read more
Customers are mixed about the stability of the chair. Some mention that it moves well with them, glides easily on carpet, and the arms swing smoothly. However, others say that the arm rests move around a little too easy and are constantly moving out or back and forth.
"...It's firm, but for me, at least, is in no way inadequate; quite the opposite, really, as it's very supportive, which is essential for good ergonomics..." Read more
"...a stiffer surface and they tilt outward just a little and can make my arms almost slip off, which sometimes annoys me - as I was used to the..." Read more
"...Some people might still prefer pads tho.-Chair rolls pretty well on carpet...." Read more
"...adjust the angle of the cushion so when you lean back, the butt slides off the chair or it becomes painful because the weight is distributed in the..." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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A little background - about a year and a half ago, I was at a movie/TV set surplus sale and picked up two gently used Steelcase Amia chairs for $50 each, which was a tremendous bargain. I figured I could use a good quality desk chair at home for the rare day that I didn't go to the office, and my wife took the second one to the school where she teaches, and it served as a huge upgrade over the ridiculously unsupportive chair that her district provides to all teachers.
Fast-forward 9 months, and we both start working from home, due to the pandemic. She brought her chair home from school, and we both worked pretty comfortably in these Amia chairs for 9 months. In-person learning eventually resumed, and so she took her chair back to school, leaving us with one at home. Recently, however, she's been doing more and more work from home, and it didn't seem right to have her use a dining chair, so I figured it was time for a new chair for myself, as I am still working from home all the time, with my Amia chair going to her for the few hours per week that she might need it. While I have always found the Amia pretty comfortable, she's liked it even more than I have; though it's better than the chair I have at my office, I've always felt that it could catch me a bit better, particularly in the lumbar area. It does have an adjustable lumbar support, but that honestly doesn't do a whole lot, and it tends to slide down from whatever position I set it in pretty quickly. So, I decided that if I was going to get a new chair, I'd truly try a different model, and given my prior good experience with Steelcase and excellent online reviews both here and elsewhere, I'd give the Gesture a try.
The Gesture is, for me, so much more comfortable than the Amia, and I am exceptionally glad to have bought it. I have always preferred seating with pretty aggressive, or firm, lumbar support, so I was initially a bit concerned about the Gesture's lack of an adjustable lumbar support (available as an option from Steelcase, but not on the chair that Amazon stocks), but now that I have the chair, I'm convinced that it is not necessary. The chair catches my entire back just right, with ample firm lumbar support which moves with me throughout the day. I love that I can recline just a few degrees from vertical and the chair holds me there, without my needing to exert continuous pressure or tense my core muscles. Basically, the chair virtually senses where you want to be, and it stays in that position. Deeper reclines are also quite comfortable and stable.
The analog seat-depth adjustment (rather than just four or five fixed settings) is a really nice touch, particularly since it can be changed while you're sitting. And the adjustability of the armrests is second-to-none; the Amia already does this pretty well, but the Gesture does it quite a bit better. For years, I have had issues with pain in my left shoulder and lower neck that I know come from putting too much weight on my elbows, forearms and wrists while sitting at my desk. Those issues have disappeared almost entirely since I got the Gesture, which tells me that I have managed to dial in just the right armrest position, which, for me, means that they're pulled in pretty close to my body and as far away from the edge of the desk as possible, allowing me to tuck my legs deep under the desk and not reach very far for the keyboard, keeping my arms level with the desk, lightly supported by the armrests. The whole setup is just extremely comfortable. Some people have noted that the armrests slope to the outside to such a degree that their arms sometimes slide off, but I have not experienced that at all, nor have I found the armrest material is at all rough, which is another complaint I have seen. Perhaps Steelcase has changed the armrests slightly since those reviews were written.
I've noticed that some people have complained that the cushioning is insufficient, but I have not found that to be the case. It's firm, but for me, at least, is in no way inadequate; quite the opposite, really, as it's very supportive, which is essential for good ergonomics. I wouldn't want living-room couch-style cushioning in a desk chair.
Build quality is exceptional, and the chair weighs a ton. I have little doubt that it will last me for many years.
The Graphite color is a bit lighter than it appears in Amazon's pictures, at least on my screen. When the chair arrived, I discovered that it's exactly the same fabric and color that we already have on our Amia chairs. Prior to ordering, I thought that Nickel might be the better match, but Graphite was a bit less expensive and could be delivered more quickly, so it was a pleasant surprise to discover that Graphite is indeed what we already had.
At this point, the only outstanding question is what I will do if I eventually have to return to the office. I hope to continue working from home indefinitely, but if they call me back full-time, I will likely take this chair in with me, as it's much better than what have there. If I end up working a hybrid schedule, with a few days at home and a few at the office, I might even have to invest in another Gesture so I have one in both locations. It really is that good!
Reviewed in the United States on January 17, 2021
A little background - about a year and a half ago, I was at a movie/TV set surplus sale and picked up two gently used Steelcase Amia chairs for $50 each, which was a tremendous bargain. I figured I could use a good quality desk chair at home for the rare day that I didn't go to the office, and my wife took the second one to the school where she teaches, and it served as a huge upgrade over the ridiculously unsupportive chair that her district provides to all teachers.
Fast-forward 9 months, and we both start working from home, due to the pandemic. She brought her chair home from school, and we both worked pretty comfortably in these Amia chairs for 9 months. In-person learning eventually resumed, and so she took her chair back to school, leaving us with one at home. Recently, however, she's been doing more and more work from home, and it didn't seem right to have her use a dining chair, so I figured it was time for a new chair for myself, as I am still working from home all the time, with my Amia chair going to her for the few hours per week that she might need it. While I have always found the Amia pretty comfortable, she's liked it even more than I have; though it's better than the chair I have at my office, I've always felt that it could catch me a bit better, particularly in the lumbar area. It does have an adjustable lumbar support, but that honestly doesn't do a whole lot, and it tends to slide down from whatever position I set it in pretty quickly. So, I decided that if I was going to get a new chair, I'd truly try a different model, and given my prior good experience with Steelcase and excellent online reviews both here and elsewhere, I'd give the Gesture a try.
The Gesture is, for me, so much more comfortable than the Amia, and I am exceptionally glad to have bought it. I have always preferred seating with pretty aggressive, or firm, lumbar support, so I was initially a bit concerned about the Gesture's lack of an adjustable lumbar support (available as an option from Steelcase, but not on the chair that Amazon stocks), but now that I have the chair, I'm convinced that it is not necessary. The chair catches my entire back just right, with ample firm lumbar support which moves with me throughout the day. I love that I can recline just a few degrees from vertical and the chair holds me there, without my needing to exert continuous pressure or tense my core muscles. Basically, the chair virtually senses where you want to be, and it stays in that position. Deeper reclines are also quite comfortable and stable.
The analog seat-depth adjustment (rather than just four or five fixed settings) is a really nice touch, particularly since it can be changed while you're sitting. And the adjustability of the armrests is second-to-none; the Amia already does this pretty well, but the Gesture does it quite a bit better. For years, I have had issues with pain in my left shoulder and lower neck that I know come from putting too much weight on my elbows, forearms and wrists while sitting at my desk. Those issues have disappeared almost entirely since I got the Gesture, which tells me that I have managed to dial in just the right armrest position, which, for me, means that they're pulled in pretty close to my body and as far away from the edge of the desk as possible, allowing me to tuck my legs deep under the desk and not reach very far for the keyboard, keeping my arms level with the desk, lightly supported by the armrests. The whole setup is just extremely comfortable. Some people have noted that the armrests slope to the outside to such a degree that their arms sometimes slide off, but I have not experienced that at all, nor have I found the armrest material is at all rough, which is another complaint I have seen. Perhaps Steelcase has changed the armrests slightly since those reviews were written.
I've noticed that some people have complained that the cushioning is insufficient, but I have not found that to be the case. It's firm, but for me, at least, is in no way inadequate; quite the opposite, really, as it's very supportive, which is essential for good ergonomics. I wouldn't want living-room couch-style cushioning in a desk chair.
Build quality is exceptional, and the chair weighs a ton. I have little doubt that it will last me for many years.
The Graphite color is a bit lighter than it appears in Amazon's pictures, at least on my screen. When the chair arrived, I discovered that it's exactly the same fabric and color that we already have on our Amia chairs. Prior to ordering, I thought that Nickel might be the better match, but Graphite was a bit less expensive and could be delivered more quickly, so it was a pleasant surprise to discover that Graphite is indeed what we already had.
At this point, the only outstanding question is what I will do if I eventually have to return to the office. I hope to continue working from home indefinitely, but if they call me back full-time, I will likely take this chair in with me, as it's much better than what have there. If I end up working a hybrid schedule, with a few days at home and a few at the office, I might even have to invest in another Gesture so I have one in both locations. It really is that good!
Just to cover some common questions I had during my search for a new chair before jumping into the whole review.
- I am roughly 6'2 & 180 lbs.
- The back went up to the middle of my neck.
- Seat is very adjustable and my legs were comfy. No weird pressure points whatsoever in the seat.
- Chair arms ensure there are virtually no issues for arm height or width. I have lanky arms so this was super nice.
- I sit all kinds of weird throughout the day and it adjusted to allllllllll of the positions.
- It has several tilt settings and boy are they perfect. Freakin' unmatched in my opinion.
- Has a great range of height. I haven't been short in a while but my partner is roughly 5'8 and had no issues getting comfortable/sitting properly.
- The orange color is top-notch. Very unique and I had plenty of compliments within days of owning it.
- I'm using 3 computers throughout my day, sometimes 4, and there's no issues moving between them as needed. The arms really do help in more ways than you think.
- I have an L-shaped desk.
- You can't beat a 12-year warranty.
- Something noteworthy: thousands of people & how they sit were studied to design this chair, it's comfort is unmatched.
- I purchased this model: ASIN: B016OIEXE0.
The pros:
Hands down one of the absolute best chairs my as..s. has ever sat on. I was extremely skeptical about spending $1k on a chair. But. I spend nearly 12 hours a day on my bum and I started having significant pain in my lower back, shoulders, and leg numbness. I get up plenty during those hours to stretch and walk around - at least 1 to 2 times an hour but that simply isn't enough with the amount of time I spend at my desk. Since a good bit of my desk-time is also spent on Amazon.com I was able to use their "5-monthly payments" (no credit check/approval needed, no fees, etc.) to split up the payments. That pretty much made it to where I could not pass this chair up. Within one day of using the chairI was -!-sleeping-!- better! I found myself sitting properly, comfortably and not forced. From my experience, depending on your preferred lumbar support, you may need to opt for the model that has the adjustable lumbar support (ASIN: B08KL9JMVB). For me, that's not an issue and the model without the lumbar adjustability has plenty of support as-is since you can move the seat forward and back.
Now.. After all of my praise lets get to the expectations of what comes with a $1k chair.
1. I noticed the right side of the seat "wiggled" and kind of made a clanking noise within the first few days. Not a squeaking like some comments have mentioned coming from the backrest when leaning back. It became more and more noticeable as I used it. Eventually, when I went to move the seat forward with the adjustment knob the right side of the chair didn't move the same as the left. There was a slight delay and then a 'catch' - I equated it to an issue with either the track or what's holding the seat to the track was loose or jarred out of place. Eventually I reached out to Steelcase for help - not the best support experience - they suggested to throw some wd-40 on it but after clarifying the issue there were at least honest with me. They told me it would most likely be a better option to return the chair to Amazon because a warranty claim would take at minimum 3 weeks vs a quick return to Amazon for a replacement.
2. I thought I was just a bit off with my arm adjustments or it was potentially the leveling of my desk being off but the right arm also was slightly lower than the left. I had a couple of people try it out and even took some measurements - sure enough, it was lower, even when adjusted to the highest and lowest setting. It wasn't drastic but just enough to grab my attention after a few weeks of use.
3. It comes fully assembled. Steelcase... Why? Just why... I understand it is a unique build and sure, the arms might throw a few people off if it was assembled at home, but there's no need for it to come fully assembled. It's heavy asf. From my impression - that contributes to about 90% of the problems reported about this chair. I really believe that my issues may have even been caused by shipping mishandling - and not necessarily at the fault of the delivery drivers but because it's 75 pounds and fully assembled. The packaging wasn't all that great either, not what I expected for a fully assembled product at least.
So now where am I now with my Steelcase Gesture? I returned it three days ago. Rolled it into a UPS store and paid them $50 so they would deal with the packaging and getting it back to Amazon because that massive box had long since left my apartment. I had full intentions of going home and ordering another Gesture (with a headrest this time). However, I'm giving the Steelcase Amia a try - it'll be delivered in two days. It was a toss up between the Gesture and the Amia to begin with so I felt it was only right to try it as well. It also had similar reviews. It's also roughly about $500 cheaper and if it keeps my tushy comfy, my back from dying, and legs feeling like legs, I may just stick with it.
BUT if the Amia does not live up to the Gesture experience - it'll be carried down three flights of stairs and rolled into UPS as well. Then I'll have a nice Amazon delivery driver carry a new Gesture chair up a few days after. The next Gesture will be the model with a neck rest though, I enjoyed sitting in it so much that I was watching movies and would 'kick back' so a neck rest would be nice - like mentioned, the back of the chair only came up to my middle/lower neck so I expect the neck rest to be exactly where I'd like it to be.
With all of that out of the way, pay attention to this statement . . . that process with UPS and new Gestures will repeat until I get a chair that has no issues - or until @Amazon tells me to cut it out. The chair has a 12 year warranty so I'm less concerned about the long-haul (or a three week process for warranty claim, when have warranty claims ever been fast??), but the first 30 days are crucial for any new purchase. The only reason an Amia is on the way vs a new Gesture is essentially simple curiosity and giving my dollar a run for its money (ha). Low-key, I'm kinda hoping the experience doesn't match up to the Gesture ;)
I also have seen more issues in reviews of particular colors (lines in the arm rests - both versions of gray) - so choose wisely, it may also save you a good bit of $ to pick another. Some colors were over a $150 difference which is part of why I went with the orange + it looks pretty awesome, especially in person!
Additionally, @Amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments. I understand $1k is a lot to throw around and certain expectations come with that price tag but there's a whole lot that happens between the factory and your doorstep, especially when the product is fully assembled. Again @Steelcase, figure out a way to ship this thing NOT fully assembled, might help tick some of these ratings up a bit, for real. Like.... start opening the boxes now and figure it out. Funny enough, I actually would not order one of these directly from Steelcase because I'm sure their returns process would most likely be a pain. @Amazon is doing you a solid - now do your customers one @Steelcase.
- It is very adjustable. The knobs and switches allow you to adjust seat depth, level of recline and resistance of the recline. Nothing complicated it is a very simple chair to use.
-Very comfortable for me. I no longer feel strained after long hours. Used to need a pillow for my bottom before but I don't need it on this chair. My lower back doesn't feel strained after a long time. The the backrest adjusts to your back pretty well too.
-The arms are amazing. My main selling point for gesture really when I saw those arms I really wanted the chair. Very adjustable and easy to use. The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them. I used to need pads for my previous chairs but not for this one. Some people might still prefer pads tho.
-Chair rolls pretty well on carpet.
-The padding on the seat and back is really comfortable and like I said I don't feel for extra padding. Its also breathable and doesn't get overly hot unlike some synth leather chairs.
-Well built. Its surprisingly heavy and looks made to last. I see A picture of a broken chair in one of the reviews but the carrier really had to drop the ball for that to happen.
-Its nice looking and not overly big or bulky unlike some of those tall "gaming" chairs.
Overall am satisfied, I feel its money well spent. For reference am 6'0'' tall and weight 188 pounds and fit just right on the chair.
Reviewed in the United States on February 23, 2020
- It is very adjustable. The knobs and switches allow you to adjust seat depth, level of recline and resistance of the recline. Nothing complicated it is a very simple chair to use.
-Very comfortable for me. I no longer feel strained after long hours. Used to need a pillow for my bottom before but I don't need it on this chair. My lower back doesn't feel strained after a long time. The the backrest adjusts to your back pretty well too.
-The arms are amazing. My main selling point for gesture really when I saw those arms I really wanted the chair. Very adjustable and easy to use. The rubber on the arms is this soft yet well built rubber. Its not uncomfortable to lean all your weight on them. I used to need pads for my previous chairs but not for this one. Some people might still prefer pads tho.
-Chair rolls pretty well on carpet.
-The padding on the seat and back is really comfortable and like I said I don't feel for extra padding. Its also breathable and doesn't get overly hot unlike some synth leather chairs.
-Well built. Its surprisingly heavy and looks made to last. I see A picture of a broken chair in one of the reviews but the carrier really had to drop the ball for that to happen.
-Its nice looking and not overly big or bulky unlike some of those tall "gaming" chairs.
Overall am satisfied, I feel its money well spent. For reference am 6'0'' tall and weight 188 pounds and fit just right on the chair.