Top positive review
5.0 out of 5 starsI really like the product
Reviewed in the United States on July 27, 2017
OK, now I have received and assembled the second one and am truly impressed. These things work wonderfully. I still think the documentation could be better but the company is so responsive and supportive over email that it doesn't really matter. I love the bike. The gear shift could be better --- when down shifting it doesn't always find the gear but the index button is awesome. I have looked at a number of e-bikes and this one is the best I've found even comparing to bikes twice the price.
I really like the product. It came well packaged and was easily assembled in spite of the poor quality instruction manual. There doesn't seem to be any way to register the warranty on the company website and when I tried to download a user manual the pdf file is password protected. I have contacted the company for access to the manual and warranty registration and I am confident they will respond,
All that said the assembly was very easy as it is 90% assembled in the box. I assembled it i about 30 minutes with tools provided with the bike. After charging the battery for a couple of hours I took it for a test ride and was really very pleased with the performance.
The tires are truly fat tires. They are a tube type and need to be inflated. The tire says max 20lbs but if you inflate it to 20lbs the tire blows off the rim. 10lbs is too soft and it seems like 18lbs is ideal. The bike handles well and is really quite fast and responsive. The light and horn work well as to the gears.
It would be helpful to have good documentation arrive with the bike.