Amazon.com: Customer reviews: Dell Latitude 12.3" 12-5285 Full-HD Detachable Tablet (Includes Keyboard), Intel i7-7600U 2.8GHz Dual-Core, 16GB DDR3, 512GB SSD, 802.11ac, Bluetooth, Win10Pro (Renewed)

Top positive review

Your not going to get anything better than this!

Reviewed in the United States on December 29, 2017

This is an excellent PC. Once you have it, you'll be blown away from the ruggedness, quality and specs. I bought it on sale for 900 bucks and it doesn't disappoint. With a first class video card, 16GB of ram, 512gb SSD HDD, and the I7 processor, this is the best options you can buy and its portable! The Keyboard is great and finally you have Dell support for the customer service options (they are great!). ITs an unbeatable package at this price! If you compare it to the Microsoft Surface Pro, They are comparable with one difference, the I7 my son bought gets VERY HOT, he had to return the Surface Pro and instead use the I3. This has no such problems.

4 people found this helpful

Top critical review

Critical reviews›

Madeline

Keyboard

Reviewed in the United States on December 30, 2017

Top keys aren't configured right and haven't been working. Backlit doesn't work either. Tablet is great without keyboard issues.

29 total ratings, 15 with reviews

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From the United States

Rod

Great addition to my Dell family.

Reviewed in the United States on June 8, 2021

Verified Purchase

I have a Dell 5175 and other Dell 2-in-1 devices that I love, but I couldn't pass this device up when I saw it on another site. I was looking for a competitor to the MS Surface and this fit the bill. The device has a little weight to it, but that's to be expected.

Pros: The devices was securely wrapped and looked great once I unboxed it. The responsiveness appears to be really good for me at the moment. Since the majority of my work is remote, local processing speed isn't that big of an issue for me.

Cons: The only cons that I have are the OOBE and the lack of any information re how to obtain the 1-yr warranty from Dell. The OOBE provided 3 options, 2 of which required restore files that I didn't have. The 3rd option was a system reset and that worked like a charm and I haven't looked back since.

If the price hadn't gone up almost $300 after I ordered it, I would have ordered another.

Helpful

Dan

Great tablet!!

Reviewed in the United States on May 4, 2021

Verified Purchase

This Dell 5285 tablet is slightly larger and slightly heavier than the Microsoft Surface Pro. However, you can separate the tablet case and replace the ssd, battery and wifi card on the Dell. This is why I went with the Dell. The Dell is just as fast (or faster in many applications) than the Surface Pro. The screen is not as sharp as the Surface Pro but it is seems much brighter. I purchased this tablet to edit photos and have not been disappointed by the performance of the I7 chip and the 512GB SSD. the Dell has two USB-c ports in addition to one USB 3.0 port. Real world battery life averages 4 hours editing large photo files and 7 hours surfing the web, email, and word processing-your results will vary. The Dell 5285 is a great package at much less cost than a comparable Surface Pro. Great job Dell - Highly recommended!!!

One person found this helpful

Helpful

Amazon Customer

I feel like a BOSS with my school notes.

Reviewed in the United States on May 19, 2019

Verified Purchase

1. It has an extra usb-c port compared to the Surface Pro.
2. The Dell Pen PN557W is more versatile than the Surface pen, with two barrel buttons and a back button.
3. The battery is easily replaced by removing 4 screws under the kickstand.

The only issues I've had are driver issues,(fingerprint sensor for windows hello doesn't work) which is a problem with windows, not dell.

Warranty covered a screen that went bad after a year.

If this tablet goes bad before I finish college, I'll probably buy another very similar to this one. This is the best school accessory I've ever owned. I bought this computer specifically to take notes with and go digital as much as possible with school. It has been a great experience, and I think it is a great asset for any college student. With a core I7 and 16g of ram, this computer makes light work of my needs with OneNote. Many fellow students have asked me about this device, and surface pro users get to see that this is a better device.

One person found this helpful

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Amazon Customer

Good MS Surface alternative for the price

Reviewed in the United States on June 8, 2018

Good MS Surface alternative for the price. I use the machine daily and am happy with the performance. The Dell warranty may as well not exist if the product defect is not catastrophic. I have a screen/coverglass delamination that Dell customer support says may or may not be covered under the basic hardware warranty. I cannot find, and Dell cannot tell me, what is covered by the hardware warranty for my Lattitude 5285. Even though this is a good performing machine for the price, I will not be purchasing another Dell product based on a very ambiguous warranty and iffy customer support. Sad.

2 people found this helpful

Helpful

SomeOne

Great surface alternative at super price

Reviewed in the United States on April 20, 2018

Verified Purchase

Great surface alternative and it is super fast, I got a bad one but dell support were really great in replacing it with the warranty. I got the
Dell Adapter, USB Type C to HDMI/VGA/Ethernet/USB (470-ABQN) and you really need this and it is a very good dock alternative, I got the pen also but not a big fan of it. I do all my work on it now that include, scientific analysis (some are really heavy), adobe suite, and office applications and this computer handle them all really well. It get hot with very high use and when I connect to two extra monitors to it.

3 people found this helpful

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Richard G. Howland

This 2 and 1 has a good asssortment of input/output ports

Reviewed in the United States on March 1, 2018

Verified Purchase

This 2 and 1 has a good asssortment of input/output ports, mini sd card slot for easy transport of data files and a very good ssd. I use it for business, so I wanted a fast unit, Windows 10 Pro and a keyboard. I got it all in this unit.

3 people found this helpful

Helpful

Largo Jazz

Windows 10 makes this laptop terrible

Reviewed in the United States on February 27, 2018

I hate this computer, mostly because I hate Windows 10. I cannot download photos from my Android phone through a wire. It won't recognize my phone. I can do it through Bluetooth, but it takes along time. I find it very difficult to do most ordinary things. It is very lightweight (3.53 lbs with power cord) and has a good keyboard, so if you already use Windows 10 you might like it, especially because you can pull it apart and use it as a tablet. The keyboard goes on and off easily. I am going to try to sell it and buy a laptop with Windows 7. I've had it for months but still cannot get the hang of it. I may be too stupid to adapt to this new Windows 10, but I have lived through many operating systems on PCs and never had this much trouble.

One person found this helpful

Helpful

Diane Martin

Four Stars

Reviewed in the United States on February 22, 2018

Verified Purchase

Very satisfied with this laptop. Syncs perfectly with my desktop computer. But it does get very, very hot.

One person found this helpful

Helpful

Clay Dowling

Five Stars

Reviewed in the United States on February 14, 2018

Verified Purchase

Excellent battery life, powerful processor. My new work computer.

2 people found this helpful

Helpful

Murphy the Dog

I like this device

Reviewed in the United States on January 19, 2018

Verified Purchase

I like this device. I had a Surface Pro 4 at work and this is the same form factor. I'm glad I got it at a good deal, I wouldn't pay full price for it though.

4 people found this helpful

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Dell Latitude 12.3" 12-5285 Full-HD Detachable Tablet (Includes Keyboard), Intel i7-7600U 2.8GHz Dual-Core, 16GB DDR3, 512GB SSD, 802.11ac, Bluetooth, Win10Pro (Renewed)

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Dell Latitude 12.3" 12-5285 Full-HD Detachable Tablet (Includes Keyboard), Intel i7-7600U 2.8GHz Dual-Core, 16GB DDR3, 512GB SSD, 802.11ac, Bluetooth, Win10Pro (Renewed)

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