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Microsoft Surface Book 2 15" (Intel Core i7, 16GB RAM, 512 GB), Silver

4.1 out of 5 stars 1,056
$759.02
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15"
Intel Core i7, 16GB RAM, 512GB
Brand Microsoft
Model Name Microsoft Surface Book
Screen Size 15 Inches
Color Silver
Hard Disk Size 512 GB
CPU Model Core i7-860
Ram Memory Installed Size 16 GB
Operating System Windows 10 Pro
Graphics Card Description Dedicated
Graphics Coprocessor NVIDIA GeForce GTX 1060

About this item

  • Microsoft Surface Book 2 Features a 8th generation Intel Quad Core i7 Processor, 512 GB of storage, 16 GB RAM, and up to 17 hours of video playback
  • Enhanced Graphics performance with NVIDIA GeForce GTX 1060 discrete GPU w/6GB GDDR5 Graphics Memory
  • The fastest Surface Book yet, with 4x more power
  • Vibrant PixelSense Display: now available with a new 15" touchscreen. Weight : Starting at 4.2 pounds including keyboard
  • Four versatile modes of use and new USB-C port

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Microsoft Surface Book 2 15" (Intel Core i7, 16GB RAM, 512 GB), Silver
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Price$759.02-13% $699.99
List: $799.99		$1,099.99$589.02$1,799.99
Delivery
Get it as soon as Wednesday, Apr 24
Get it as soon as Tuesday, Apr 23
Get it as soon as Friday, Apr 19
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Get it as soon as Friday, Apr 19
Customer Ratings
4.14.1 out of 5 stars1,056
4.54.5 out of 5 stars51
4.64.6 out of 5 stars58
4.54.5 out of 5 stars338
4.24.2 out of 5 stars366
Touch Screen
4.3
4.8
4.5
4.6
4.5
Battery life
3.8
4.6
4.3
4.2
3.4
Screen quality
4.4
4.7
—
4.7
4.8
Value for money
—
4.2
—
3.8
3.2
Sold By
TechDealerUS
Amazon.com
Issaquah Highlands Tech
Holiday Electronics Deal
Issaquah Highlands Tech
display size
15 inches
12.45 inches
15.6 inches
15.6 inches
15.6 inches
hard disk size
512 GB
256 GB
2 TB
256 GB
1 TB
computer memory size
16 GB
8 GB
16 GB
8 GB
16 GB
cpu manufacturer
Intel
Intel
Intel
Intel
Intel
cpu speed
1.9 GHz
4.4 GHz
2.1 GHz
3.6 GHz
4.5 GHz
cpu model number
Core i7-8650U
1235U
i7-1260P
Core i5-1035G1
Core i7-9750h
operating system
Windows 10 Pro
Windows 11 Home
Windows 11 Home
Windows 11 Home
Windows 10 Pro

From the manufacturer

Built for performance.

Power professional-grade software all day with the latest quad-core Intel processors and the best graphics performance yet with the latest NVIDIA GeForce GPUs.

Adapts to the ways you create.

The new Surface Book 2 is a versatile laptop, powerful tablet, and portable studio in one. Get more done with four modes of use.

Designed with innovation in every detail.

Lightweight and powerful with unprecedented performance in a laptop this size. Get ideas down fast with a backlit keyboard and a display designed for touch and Surface Pen.

Experience the best of Microsoft.

Work, play, and create without limits. Experience the best of every Microsoft innovation, including 3D experiences.

Choose your mode.

Laptop mode

Surface Book 2 is a sleek, portable powerhouse. Use demanding apps and tackle complex tasks on the go with up to 17 hours of battery life. Get productive with a full keyboard and large trackpad, or use the interactive touchscreen.

Tablet mode

Detach the stunning PixelSense Display to transform Surface Book 2 into a thin and powerful quad-core Intel Core i7 tablet you can take anywhere.

Studio

Fold Surface Book 2 into Studio Mode to draw and sketch in a comfortable, natural position. Add Surface Dial, Pen and touch for an immersive creative experience.

View

Detach the screen with the push of a button, turn it around, and reattach to share content and presentations. Interact with Cortana using only voice commands. Perfect for watching a movie or playing your favorite game.

Complete your experience with Surface Accessories

Surface Precision Mouse

Designed for exceptional accuracy, comfort, and control, the new Surface Precision Mouse helps you stay in your flow with flawless scrolling, three customizable thumb buttons, and the ability to use with up to three computers at the same time.

Surface Pen

Now better than ever, the new Surface Pen delivers the most natural writing and drawing experience. With tilt support for shading, 4,096 levels of pressure sensitivity, and virtually no lag.

Surface Dial

Surface Dial is a completely new way to interact with technology. Store, customize, access, navigate, and reimagine physical tools in the digital world—from concept to creation.

Customer Reviews
4.4 out of 5 stars
1,409
4.0 out of 5 stars
163
4.1 out of 5 stars
1,056
4.1 out of 5 stars
64
Price $610.99 $699.99 $759.02 $2,236.64
Run more demanding programs. Stream music and shows. Intel Core i7, i5, m3 Intel Core i7 and i5 Intel Core i7 and i5 Quad Core Intel Core i7 and i5
Experience vivid detail and color. See more at one time. 12.3-inch PixelSense Touchscreen with pen input 13.5-inch PixelSense Touchscreen with pen input 13.5-inch and 15-inch PixelSense Touchscreen with pen input 28” PixelSense Touchscreen with pen input
Build more complex 3D models. Edit your photos in stunning clarity. Intel Iris and HD graphics Intel HD 620 (i5) Intel Iris Plus Graphics 640 (i7) NIVIDIA GeForce and Intel Graphics NIVIDIA GeForce GTX Graphics
Run multiple programs at once. Open high memory programs faster. 16GB or 8GB or 4GB 16GB or 8GB or 4GB 8GB or 16GB 32GB or 16GB or 8 GB
Save more music, photos, and videos. Install more programs and games. 1TB or 512GB or 256GB or 128GB 512GB or 256GB or 128GB 1TB or 512GB or 256GB Rapid Hybrid Drive 2TB HDD + 128GB, 1TB HDD + 128GB SSD, 1TB HDD + 64GB SSD
Work, browse, and play longer. Up to 13.5 hours of video playback Up to 14.5 hours of video playback Up to 17 hours of video playback N/A

What's in the box

  • Surface Book 2 - 15" PixelSense™ Display
  • 95W Power Supply with USB-A (5W) charing port
  • Quick Start Guide
  • Safety and Warranty documents

    • Looking for specific info?

    Product information

    Technical Details

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    Summary
    Other Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Microsoft Surface Book 2 15" (Intel Core i7, 16GB RAM, 512 GB), Silver

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    Product Description

    Get powerhouse performance and amazing graphics with the new Surface Book 2, a robust laptop, tablet, and portable studio in one with up to 17 hours of battery life and 2 times more power than before. Now available with a stunning 13.5" or 15" PixelSense display, designed for pen and touch.

    Product guides and documents

    User Manual (PDF)

    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    1,056 global ratings

    Customers say

    Customers like the appearance of the notebook, mentioning it looks great and professional. They also appreciate the weight and power of the product. However, some customers have mixed opinions on quality, performance, value, battery life, and screen size.

    AI-generated from the text of customer reviews

    163 customers mention114 positive49 negative

    Customers are mixed about the quality of the notebook computer. Some mention that the build quality is great, with strong hardware and software. However, others say that games will crash or run at potato level graphics, and that it's not built to last. They also mention that there seem to be a couple trivial manufacturing defects.

    "...I no longer see the low storage warnings constantly. My CAD software runs really well. The text is readable on this 15 inch display...." Read more

    "...This is a blend of both software (onenote) and hardware...." Read more

    "...This product is great for people looking for a strong and versatile computer that can really do it all...." Read more

    "...Games will crash or run at potato level graphics, while any other moderately intensive editing program will sputter like they're running on a..." Read more

    45 customers mention42 positive3 negative

    Customers are satisfied with the appearance of the notebook computer. They mention that it looks great, has a great design, and is professional. They also appreciate the high-end display and the matte finish.

    "...powerful, has a smooth keyboard, can run games like Witcher 3, and looks great...." Read more

    "...The style is very sleek and modern with the metal keyboard and the accordion hinge...." Read more

    "...Enter the Surface Book 2.This laptop is decent. It's sleek. I like the features, but wish it had an HDMI port...." Read more

    "...With a failing computer,, why did I buy another? I still love the screen, size factor is good (I travel with it regularly), and the keyboard is..." Read more

    45 customers mention39 positive6 negative

    Customers like the weight of the notebook computer. They say it is very powerful but compact enough to bring with them. Some say it sits on their lap easily and is light enough to carry with them to work everyday. However, some customers feel it is quite heavy for games and VR.

    "...I still love the screen, size factor is good (I travel with it regularly), and the keyboard is comfortable, but the white backlit key color blends..." Read more

    "On paper, this seems like the perfect computer - lightweight, 3D graphics card, beautiful high resolution screen, plenty of CPU power and enough RAM...." Read more

    "...The battery will last me all day even with heavy use. And it’s light weight! Love it!" Read more

    "...further, the hard drive is much larger, which was needed. I filled my computer twice in a semester, but I like picturesanyways...." Read more

    38 customers mention38 positive0 negative

    Customers are satisfied with the power of the notebook computer. They mention that it is more powerful than their old Surface Pro, and is more than capable for their wife's job. The computer is portable and powerful in one piece, with a high resolution screen and plenty of CPU power. It is a great computer for productivity with an astounding battery life.

    "...computer at first if you're fortunate to be able to afford it: it IS powerful, has a smooth keyboard, can run games like Witcher 3, and looks great...." Read more

    "...I was looking for a long battery life, a touchscreen, and a powerful processor; the Surface Book 2 checks all of those boxes...." Read more

    "...The Surface Book 2 is a great product and massively powerful...." Read more

    "...3D graphics card, beautiful high resolution screen, plenty of CPU power and enough RAM...." Read more

    153 customers mention77 positive76 negative

    Customers are mixed about the performance of the notebook computer. Some mention that it performs well, runs video games very well, and runs the Adobe suite quite nicely. However, others say that the frame rate is messed up and laggy, it's a constant battle to get it working, and is unable to make the best use of its powerful engine.

    "...This machine is maxed out at 1TB and 16GB of RAM. Sure, it works well enough for now, but I guarantee I will be bumping into those limitations..." Read more

    "...sd slot and found it adequate for light work but it definitely not the fastest port but it can move raw files at just under 100 MB's...." Read more

    "...In addition, I have found that it runs video games very well even with applications still running in the background...." Read more

    "...But it also runs like a vintage American muscle car, unable to make the best use of its powerful engine while being plagued by critical problems...." Read more

    91 customers mention32 positive59 negative

    Customers are mixed about the value of the notebook computer. Some mention that the price is worth it, and the larger screen is well worth the extra half-pound or so, while others say that it's slightly disappointing for the price, and not worth your money. Some say that the computer can't sustain itself and is slowly taxing its non-core components. They also say that user-friendliness is not as great as a traditional laptop or tablet, and that the keyboard is not the perfect one.

    "...Unfortunately, it still isn't perfect. My primary gripe is the fact that you can't upgrade the hard drive storage or RAM...." Read more

    "...The price here on Amazon ($1,320) is the cheapest price that I found after shopping around...." Read more

    "...an issue for some, but I don't like knowing that my expensive computer can't sustain itself and is slowly taxing its non-replaceable batteries even..." Read more

    "...Highly disappointed as well when gaming ...." Read more

    81 customers mention38 positive43 negative

    Customers are mixed about the battery life of the notebook computer. Some mention that the battery goes and goes under normal use, while others say that it has battery issues. Some say the battery cannot be replaced and that it drains its battery while it is plugged in.

    "...On top of that, the Surface Book 2 has battery issues: Even when plugged it at lowest power settings, your computer will slowly deplete its battery..." Read more

    "...The CPU is faster and more energy efficient. The rated battery life is better. It has a USB C port added to the dual USB 3.0 ports...." Read more

    "...up and it being a fanless design completely bogs down and even got laptop shutdown and crash when redering 3 min 4k video with temp warning...." Read more

    "...The battery goes and goes under normal use and I have found my self less concerned about finding the power outlet to change up as I leave work and..." Read more

    38 customers mention26 positive12 negative

    Customers are mixed about the screen size of the notebook computer. Some mention that the screen is fantastic, bright, and clear, while others say that the resolution is too high and requires some adjustment. Some customers also mention that there are very few resolution options and that the size is a tad too small for extended biz trips.

    "...It has a 15" screen option that is still very high resolution. The CPU is faster and more energy efficient. The rated battery life is better...." Read more

    "Pros: Best Keyboard in segment. High Contrast display. Gtx 1060 performs as expected with minimal fan noise...." Read more

    "...Other than a small issue with the resolution sizes (very few options @ 3:2 aspect ratio), it works flawlessly at the highest settings...." Read more

    "...First, the good. The screen is fantastic, the battery life, when you get it is great. It works fast...." Read more

    This laptop is made for consumerism
    3 Stars
    This laptop is made for consumerism
    I bought this laptop Nov/Dec 2018, and prior to purchasing it, I was using a Lenovo ThinkPad (which is kind of like the Nokia of laptops). Just for context, I want to add that I used my Lenovo ThinkPad for two years of college and brought it with me during work trips - I used my Lenovo for 6 years before deciding I wanted to get a new laptop. Enter the Surface Book 2.This laptop is decent. It's sleek. I like the features, but wish it had an HDMI port. I can play games on it, but it's not a gaming laptop/computer. That said, my biggest issue with it is it's not durable. I believe when I first purchased it, I got the 2-year insurance, and then shortly after the 2-year period had expired, I started noticing wear-and-tear (See images).The first sign was scratches on the inside edges (1st picture). I have no idea how or why they appeared. The next sign was a crack in my screen, which started as a single crack, but now another has joined so it's 3 cracks all meeting at the center of my screen (Can't take a picture because of screen glare). The only reason I suspect I haven't had any major issues with the cracks is because I brought a screen protector when I first bought the laptop, which kind of acts as a band-aid. Most recently, I've also noticed two additional issues:1) When I'm switching between programs/screens, I'll notice a "ghost" image of the program/screen I just closed.2) My start button has started to crack?? No joke, a piece of the laptop broke off and I has to tape it back in place (See 2nd image).Now, you'd think, "How rough is she on her laptop?" Not at all!Back in 2019, I occasionally would take it out of the house, but I always used a laptop case. Since 2020, I've been working from home so the farthest it's traveled in the past 2.5 years is from my bedroom to my living room. I've never set anything heavy on it nor can I remember dropping it, so how did my laptop get all these scratches, cracks, and start falling apart?Sometimes my laptop will get warm/hot and it makes me think maybe that's why the start/on button started to warp? Nevertheless, all of these issues have led me to believe Microsoft didn't create this product to be durable. It was made to be consumed and thrown away after a couple of years for the next model. I don't plan on buying a new laptop for another 1-3 years, but when I do, I'll be hesitant to buy a Surface Book because they're not built to last. That said, if you're rough on your laptops, don't buy this one! You'll definitely break it within the first 1-2 years! And if you're gentle with your laptop, also beware - It's not built for everyday use and will start falling apart on you after 3 years!
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    Top reviews from the United States

    Bill D.
    5.0 out of 5 stars Sleek. Powerful. BGreat display. Well made. Comfortable to use. Very flexible. Attractive.
    Reviewed in the United States on August 14, 2018
    Verified Purchase
    I used the original Surface Book for a year or so. That unit was purchased before the 1TB drive was shipping. so it had So it had 512GB of internal storage. Using that machine was a struggle. I always seemed to be out of storage space. Since the internal storage can't be upgraded without cutting a big hole in the metal case, I was stuck with it. Other than the tiny storage capacity, I really loved the Surface Book. My only other complaint was the small screen with super high resolution. I'm an older guy, so the tiny text on that screen was a bit difficult for me to read.

    Then I saw the Surface Book 2. It has a 15" screen option that is still very high resolution. The CPU is faster and more energy efficient. The rated battery life is better. It has a USB C port added to the dual USB 3.0 ports. Plus, it is available with 16GB of RAM and a 1TB drive. It covered my minimum requirements, but only barely. Still, I loved my current Surface Book, so I ordered the maxed out version of the Surface Book 2.

    After using it for a while now, I am really glad I bought it. I no longer see the low storage warnings constantly. My CAD software runs really well. The text is readable on this 15 inch display. It is noticably faster in every way. This laptop is a big improvement over the first version I was using in every way.

    Unfortunately, it still isn't perfect. My primary gripe is the fact that you can't upgrade the hard drive storage or RAM. I have two 2TB SSD drives and 64GB of RAM on my desktop. This machine is maxed out at 1TB and 16GB of RAM. Sure, it works well enough for now, but I guarantee I will be bumping into those limitations fairly soon. If I could, I would knock off half a star for the non-upgradeable storage and RAM. Other than that, I love the machine. It's a pleasure to use.
    7 people found this helpful
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    jarble
    5.0 out of 5 stars Sceptics beware
    Reviewed in the United States on September 22, 2018
    Style: 15"Size: Intel Core i7, 16GB RAM, 512GBVerified Purchase
    When this product first came out I was hesitant based on reviews and my company's experience with other surface products. But my workhorse that was the ux501 woke up from sleep in a backpack and tried to run windows updates cooking itself in the process. So I wanted something that could fill the large shoes it left behind. A 4k touch screen was a must in my selection process along with a competent dgpu. These proved to be exceedingly tall asks with only a few laptops meeting my needs. My final selection was down to the razer blade and this surface book. I really did not need the 1070 the razer uses for the 4k screen so I took a gamble with the surface book. All that to say from day one I was blown away by this laptop. Speed is equal to the ux501 on cpu task and the battery is next level. I didn't think I would use the tablet mode often because the reviewers slammed it as unwieldy but sharing markups with others by detaching the tablet and working over things together has changed my workflow. Finally the note taking ability continues to amaze me with the massive improvement over the surface 3 that I had tried in the workplace before. This is a blend of both software (onenote) and hardware. The moment you circle an equation and select graph for the first time is breathtaking.

    Edit: I have added some comparison pics of the ux501 vs the surface book. You will see that the book is much smaller in terms of size in most dimensions baring the back hinge where it is about the same thickness as the ux501. I would also recommend a skin now as I have found that I have the tablet on a hard surface frequently when taking notes and this will help with scratches and adds a bit of personalisation. I do find myself stubling of the += sign when going for backspace. I have really been putting it through its paces over the last few weeks and I have never found the device wanting. The battery goes and goes under normal use and I have found my self less concerned about finding the power outlet to change up as I leave work and head to night class. What remains the huge selling point for me is note taking. In math classes I have moved from piles of paper and eraser shavings to just this surface book and the surface pen. I scan in my classwork to pdf and drop it into onenote and I am off ready to go before the other students are waiting for their turn on the printer. I lasso equations as I go popping graphs in as needed or checking my math without ever leaving onenote. I have also used the sd slot and found it adequate for light work but it definitely not the fastest port but it can move raw files at just under 100 MB's. While we are on the topic of ports I have tested a usbc to hdmi adaptor and was capable of the full 4k 60hz signal so I am very pleased about that as the lack of a dedicated hdmi/dp on the laptop was a concern when I bought it.
    Customer image
    jarble
    5.0 out of 5 stars Sceptics beware
    Reviewed in the United States on September 22, 2018
    When this product first came out I was hesitant based on reviews and my company's experience with other surface products. But my workhorse that was the ux501 woke up from sleep in a backpack and tried to run windows updates cooking itself in the process. So I wanted something that could fill the large shoes it left behind. A 4k touch screen was a must in my selection process along with a competent dgpu. These proved to be exceedingly tall asks with only a few laptops meeting my needs. My final selection was down to the razer blade and this surface book. I really did not need the 1070 the razer uses for the 4k screen so I took a gamble with the surface book. All that to say from day one I was blown away by this laptop. Speed is equal to the ux501 on cpu task and the battery is next level. I didn't think I would use the tablet mode often because the reviewers slammed it as unwieldy but sharing markups with others by detaching the tablet and working over things together has changed my workflow. Finally the note taking ability continues to amaze me with the massive improvement over the surface 3 that I had tried in the workplace before. This is a blend of both software (onenote) and hardware. The moment you circle an equation and select graph for the first time is breathtaking.

    Edit: I have added some comparison pics of the ux501 vs the surface book. You will see that the book is much smaller in terms of size in most dimensions baring the back hinge where it is about the same thickness as the ux501. I would also recommend a skin now as I have found that I have the tablet on a hard surface frequently when taking notes and this will help with scratches and adds a bit of personalisation. I do find myself stubling of the += sign when going for backspace. I have really been putting it through its paces over the last few weeks and I have never found the device wanting. The battery goes and goes under normal use and I have found my self less concerned about finding the power outlet to change up as I leave work and head to night class. What remains the huge selling point for me is note taking. In math classes I have moved from piles of paper and eraser shavings to just this surface book and the surface pen. I scan in my classwork to pdf and drop it into onenote and I am off ready to go before the other students are waiting for their turn on the printer. I lasso equations as I go popping graphs in as needed or checking my math without ever leaving onenote. I have also used the sd slot and found it adequate for light work but it definitely not the fastest port but it can move raw files at just under 100 MB's. While we are on the topic of ports I have tested a usbc to hdmi adaptor and was capable of the full 4k 60hz signal so I am very pleased about that as the lack of a dedicated hdmi/dp on the laptop was a concern when I bought it.
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    28 people found this helpful
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    Monsieur Mouton
    1.0 out of 5 stars A powerful computer plagued with some powerful problems
    Reviewed in the United States on May 9, 2018
    Style: 15"Size: Intel Core i7, 16GB RAM, 512GBVerified Purchase
    This is an edited review.

    I purchased the Surface Book 2 for graduate school and some gaming when I travel. I cannot recommend it after several months of use.

    Yes, what everyone says about the Surface Book 2 is true: It's a luxury laptop which provides a great of power and functionality. But it also runs like a vintage American muscle car, unable to make the best use of its powerful engine while being plagued by critical problems. I have had to exchange one model already and I am now contemplating returning the second---I am by no means alone. Some have exchanged their Surface Book 2 over five times, encountering the same variety of critical failures over and over.

    The first problem you will likely encounter is that the Surface Book 2 will stop recognizing its main graphics card, reverting to the far less powerful Intel graphics card. You can forget about doing anything moderately intensive once your fancy Nvidia graphics card vanishes. Games will crash or run at potato level graphics, while any other moderately intensive editing program will sputter like they're running on a computer that costs 1/4 of what the Surface Book 2 does. Many people have encountered this problem. Some suggest that you can temporarily fix the problem by detaching the tablet and re-attaching it. But the problem *will* return.

    I routinely "lost" my graphics card with my Surface Book 2, even when I updated all my drivers and reattached the tablet. And then the computer kept telling me that the tablet was detached when it was in fact locked to the keyboard. The keyboard, as well as the charging port, failed to respond, letting the computer slowly die. I couldn't turn it back on once the computer failed to recognize its own keyboard, would not detach the tablet, and failed to charge. I had to return the computer, which Microsoft thankfully exchanged with a new Surface Book 2. But in the process I lost all my licensed software and could save only what I had backed up.

    I encountered the same problems with my new Surface Book 2 within weeks. My graphics card vanished and my Microsoft Surface charger burnt out and needed to be replaced (a $100 charger, mind you). I decided to purchase a $20 app that manually upgrades every driver on my computer, which may have solved my graphics card problem. But now I encounter blue screen video tdr errors, which force the computer to slowly reboot. I've been shut out of games, word editing, and many other tasks, which makes me risk losing progress on whatever I'm working on.

    On top of that, the Surface Book 2 has battery issues: Even when plugged it at lowest power settings, your computer will slowly deplete its battery while doing anything moderately intensive (e.g. gaming). Playing games on "best performance," the highest power setting, can take down up to 10% of your battery in an hour. Maybe that's not an issue for some, but I don't like knowing that my expensive computer can't sustain itself and is slowly taxing its non-replaceable batteries even while plugged in,

    You'll certainly get to know Microsoft tech support if you purchase this computer. One of the women I spoke to plainly told me that the Surface Books 2, while "great," was a common source of complaints.

    My other complaints are that the Surface Book 2 lacks a lot of what you'd expect from such a high price computer. Namely, it has no HDMI port and very few USB ports. You'll have to purchase another expensive item, the Surface dock, if you want the kind of connectivity you'd likely expect from a high-power, high-cost laptop. You'll also have to buy yourself a stylus if you want to make use of the touch screen, as Microsoft does not include one with the Surface Book 2 model (it does come with the Surface Book 1, however). That's gonna add up to a lot of moolah.

    Having said all that, you'll probably love this computer at first if you're fortunate to be able to afford it: it IS powerful, has a smooth keyboard, can run games like Witcher 3, and looks great. It reminds me of my mom's old Camaro, a beast of a car that could accelerate in a flash but couldn't idle too long at a stoplight or the whole thing would sputter out and die. You might want to consider something more sensible.

    Update: 12/2020
    I wish I had not purchased this laptop, and instead put my money towards something cheaper for productivity and/or towards a desktop PC. The number of problems I have had with *both* of my Surface Book 2s is ridiculous. Just today, while working, my battery dropped from 50% to 0% in an instant. This happens to both batteries, making running the GPU impossible.
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    Lily
    5.0 out of 5 stars Great, but expensive
    Reviewed in Canada on May 27, 2019
    Style: 13.5"Size: Intel Core i5, 8GB RAM, 256GBVerified Purchase
    I’d been hunting around for a touchscreen/2-in-1 laptop for a couple of months to use for university and replace my mid-range, no touch laptop and after trying out a display model of the Surface Book 2, I was pretty taken with it. However, the price for a new one even with the lowest specs was still a lot for my wallet to swallow. But I found one here on Amazon, selling at a very impressive discount because the unit was “cosmetically damaged,” so I snapped it up. I was already going through the used and refurbished markets for one of these, so I was fine with some scratches and whatnot (although even open box, refurbished, or used devices were either too much money or had overkill specs for me, and thus still too expensive). Imagine my surprise when my Surface Book 2 showed up with… a small spot of gunk that I could scrape off with my fingernail. Everything else looked mint despite the box having minor scuffing. Maybe I just got lucky with the particular one I purchased, but either way after a week of having the computer I’m pretty happy with it.

    The keyboard is incredibly comfortable to type on, which was part of its selling point for me. It’s a bit top-heavy for putting on your lap but that’s expected, considering it’s a detachable 2-in-1, and the hinge is very sturdy. The screen doesn’t wobble around, and since the actual computer is in the top part, I’m less worried about overheating when I don’t have a desk to work at. Speaking of heating, there’s no fan in the dual-core model. It cools passively through the vents and the magnesium body, so it’s a completely silent machine, always. I was a bit leery at first of buying a 7th gen i5 over a newer quad-core i5, but in the end I saved money and for the tasks I need—writing in Word, internet browsing, and occasionally drawing—I’ve noticed no difference in speed, and I didn’t need the non-integrated GPU. The display is vivid and detailed, although quite glossy. Touch input has worked flawlessly so far with both hand and Surface Pen (sold separately!), and the latter magnetically sticks to the side which is nice. Battery life is really good so far, although I’ve pretty much just been using it with the keyboard attached to get that extra battery life.
    The detachability is the thing that makes the SB 2 unique, and it’s quite a secure mechanism. The times I have flipped the display it around, the tug to remove it after hitting the button is perhaps firmer than expected, but I suppose that’s part of why it feels so solid. You could probably pick it up by the display and shake it and it still wouldn’t come off (not that I’ve tried and nor should you). It also takes a full second or so for the computer to release the latches when you detach, so it’s slightly slower than instantaneous.

    All in all, great device so far. I love the versatility and comfort of it, although I wouldn’t pay full asking price unless you’re getting one of the more decked out models. You’ll probably get looks if you bring it into a Starbucks.
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    Lily
    5.0 out of 5 stars Great, but expensive
    Reviewed in Canada on May 27, 2019
    I’d been hunting around for a touchscreen/2-in-1 laptop for a couple of months to use for university and replace my mid-range, no touch laptop and after trying out a display model of the Surface Book 2, I was pretty taken with it. However, the price for a new one even with the lowest specs was still a lot for my wallet to swallow. But I found one here on Amazon, selling at a very impressive discount because the unit was “cosmetically damaged,” so I snapped it up. I was already going through the used and refurbished markets for one of these, so I was fine with some scratches and whatnot (although even open box, refurbished, or used devices were either too much money or had overkill specs for me, and thus still too expensive). Imagine my surprise when my Surface Book 2 showed up with… a small spot of gunk that I could scrape off with my fingernail. Everything else looked mint despite the box having minor scuffing. Maybe I just got lucky with the particular one I purchased, but either way after a week of having the computer I’m pretty happy with it.

    The keyboard is incredibly comfortable to type on, which was part of its selling point for me. It’s a bit top-heavy for putting on your lap but that’s expected, considering it’s a detachable 2-in-1, and the hinge is very sturdy. The screen doesn’t wobble around, and since the actual computer is in the top part, I’m less worried about overheating when I don’t have a desk to work at. Speaking of heating, there’s no fan in the dual-core model. It cools passively through the vents and the magnesium body, so it’s a completely silent machine, always. I was a bit leery at first of buying a 7th gen i5 over a newer quad-core i5, but in the end I saved money and for the tasks I need—writing in Word, internet browsing, and occasionally drawing—I’ve noticed no difference in speed, and I didn’t need the non-integrated GPU. The display is vivid and detailed, although quite glossy. Touch input has worked flawlessly so far with both hand and Surface Pen (sold separately!), and the latter magnetically sticks to the side which is nice. Battery life is really good so far, although I’ve pretty much just been using it with the keyboard attached to get that extra battery life.
    The detachability is the thing that makes the SB 2 unique, and it’s quite a secure mechanism. The times I have flipped the display it around, the tug to remove it after hitting the button is perhaps firmer than expected, but I suppose that’s part of why it feels so solid. You could probably pick it up by the display and shake it and it still wouldn’t come off (not that I’ve tried and nor should you). It also takes a full second or so for the computer to release the latches when you detach, so it’s slightly slower than instantaneous.

    All in all, great device so far. I love the versatility and comfort of it, although I wouldn’t pay full asking price unless you’re getting one of the more decked out models. You’ll probably get looks if you bring it into a Starbucks.
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    Gabriel Alfonso Villanueva Estrada
    5.0 out of 5 stars Excelente producto
    Reviewed in Mexico on June 22, 2018
    Style: 13.5"Size: Intel Core i7, 8GB RAM, 256GBVerified Purchase
    Este dispositivo es uno de los mejores equipos que puedes comprar en el 2018, no hay nada parecido a esto en el mercado, tienes unas especificaciones muy buenas y la calidad de construcción y el teclado son excelentes, mucho mejor que una mac.

    PERO yo uso esta computadora de vez en cuando para jugar (específicamente Starcraft 2) y debido al formato de pantalla que es de 3:2 y la alta resolución que tiene, si quieres jugar tu juego sin ninguna barra negra o sin que se vea pixeleado tendrás que jugarlo a la resolución de 3000x2000 que es casi 4K, lo que quiere decir que tendrás que bajar los gráficos del juego a niveles medios o bajos para poder tener una experiencia fluida, en mi caso con Starcraft 2 lo juego con gráficos Altos a más o menos 45 fps. Si quieren comprar esta computadora para jugar juegos de vez en cuando es un punto importante a considerar.
    6 people found this helpful
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    Samurai
    5.0 out of 5 stars Amazing product
    Reviewed in India on July 13, 2019
    Verified Purchase
    The product is amazing.
    I liked the customer service very much.
    6 people found this helpful
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    D DEFFIEUX
    5.0 out of 5 stars Beautiful and runs smoothly
    Reviewed in India on September 10, 2018
    Style: 13.5"Size: Intel Core i5, 8GB RAM, 256GBVerified Purchase
    My son had been wanting Surface Book from a long time. He likes all the drawing features. He's been playing with Corel and Photoshop these days. I tried it myself drawing with it and I love it. It's light enough to around but powerful. The battery lasts. Satisfy is the only experience I have so far. Fingers crossed won't fail on us!!!
    7 people found this helpful
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    RubenT
    5.0 out of 5 stars Powerful laptop!
    Reviewed in the United Kingdom on June 2, 2018
    Style: 15"Size: Intel Core i7, 16GB RAM, 256GBVerified Purchase
    The laptop is great. The seller was even better. Just be careful if you want Microsoft complete, you have to do it while ordering and not after
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