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Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam
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Purchase options and add-ons
Size | Queen |
Special Feature | Temperature Regulating, Pressure Relief, Fire Retardant |
Fill Material | High Density Foam, Gel Memory Foam |
Brand | Signature Design by Ashley |
Product Dimensions | 79.75"L x 60"W x 12"Th |
Color | White |
Coil Type | Pocketed Coil |
Model Name | M69731 |
Product Benefits | Gel memory foam provides restorative support for your lower back |
Product Care Instructions | Spot Clean |
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About this item
- 100% Polyester
- Comfort level: ultra plush
- .75" high density gel memory foam lumbar support
- 1.5" high density super soft quilt foam
- 1" upholstery grade comfort support foam
- 2 perimeter rows of 9" 13-gauge pocketed coils
Customer ratings by feature
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This Item Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $354.99$354.99 | -10% $359.99$359.99 Typical: $399.99 | $299.99$299.99 | $309.99$309.99 | $289.99$289.99 | -19% $289.98$289.98 List: $359.99 |
Delivery | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Thursday, Mar 21 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 |
Customer Ratings | ||||||
Sleep quality | 4.0 | 4.0 | 3.6 | 4.2 | 4.8 | 4.3 |
Comfort | 4.0 | 4.1 | 4.1 | 4.2 | 4.7 | 4.0 |
Pain relief | 3.7 | 3.9 | 4.1 | 4.0 | 4.5 | 3.8 |
Value for money | 4.3 | 4.4 | — | 4.3 | 4.7 | 5.0 |
Softness | 3.0 | 4.1 | 4.2 | — | 4.5 | 3.7 |
Sold By | Amazon.com | ShanXiLingGang North America | Soustella Trading Inc. | Amazon.com | z-hom furniture | MeiQiDi |
size | Queen | Queen | Full | Queen | Full | Queen |
firmness description | Plush | Medium Firm | Medium | Medium Firm | Medium Firm | Firm |
construction type | Hybrid | Hybrid | Memory Foam | Hybrid | Hybrid | Hybrid, Memory Foam |
weight | 76 pounds | 70 pounds | 27.2 kilograms | 86 pounds | 72 pounds | 43 kilograms |
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From the brand
From the manufacturer
Chime 8 Inch Innerspring | Chime 10 Inch Hybrid | Chime 10 Inch Memory Foam | Chime 8 Inch Memory Foam | Chime 12 Inch Memory Foam | |
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Customer Reviews |
4.4 out of 5 stars
44,994
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4.4 out of 5 stars
44,994
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4.5 out of 5 stars
50,531
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4.5 out of 5 stars
50,531
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4.5 out of 5 stars
50,531
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Profile Height | 8 Inch | 10 Inch | 10 Inch | 8 Inch | 12 Inch |
Mattress Type | Hybrid | Hybrid | Memory Foam | Memory Foam | Memory Foam |
Firmness Type | Medium Firm | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Sleep Positions | Back, Side, & Stomach | Back, Side, & Stomach | Back, Side, & Stomach | Back, Side, & Stomach | Back, Side, & Stomach |
Sizes Available | Twin, Full, Queen, King | Twin, Full, Queen, King, California King | Twin, Full, Queen, King, California King | Twin, Full, Queen, King | Twin, Full, Queen, King, California King |
Videos
Videos for this product
2:00
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AmazonBasics Memory Foam VS Ashley Chime Plush Hybrid
Kevin Breeze
Videos for this product
1:16
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Ashley Chime Plush Hybrid Mattress - Review & Comfort Test!
Kevin Breeze
Product guides and documents
Product information
Product Dimensions | 79.75 x 60 x 12 inches |
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Item Weight | 76 pounds |
Manufacturer | Ashley Furniture |
ASIN | B07BNS7T6V |
Country of Origin | Vietnam |
Item model number | M69731 |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #5,747 in Home & Kitchen (See Top 100 in Home & Kitchen) #35 in Mattresses |
Is Discontinued By Manufacturer | No |
Fabric Type | 100% Polyester |
Refill | High Density Foam, Gel Memory Foam |
Care instructions | Spot Clean |
Assembly required | No |
Batteries required | No |
Included Components | Queen sized mattress |
Warranty & Support
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Product Description
Enjoy endless possibilities for restful sleep with this hybrid innerspring queen mattress. Feel the support of a truly traditional coil mattress which contours to your body for a comforting feel. High density foam provides the firmness you love. Gel memory foam provides restorative support for your lower back. Plus, this mattress arrives in a box for quick and easy setup. Simply bring it to your room, remove the plastic wrap, and unroll. Foundation/box spring available, sold separately. And we go the extra mile to package, protect and deliver your purchase in a timely manner. The trusted source for stylish furniture, lighting, rugs, accessories and mattresses for every taste and budget, our wide assortment brings your space to life with furniture and decor that show off your style personality.
Top Brand: Signature Design by Ashley
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the comfort, ease of installation, sleep quality, value, and sturdiness of the mattress. They mention that the top portion is just slightly plush, it's easy to fall asleep on, and it'll have you waking up refreshed. Some are disappointed with the firmness. Customers have different opinions on pain relief, and size.
AI-generated from the text of customer reviews
Customers like the comfort of the mattress. They say it's soft yet firm, with a plush top portion that doesn't make you feel like you're sleeping on your own bed. Some say the mattress is the perfect medium/firm.
"...it offers good support without being rock hard and that support does make a difference...my back has been almost completely pain-free for a week now..." Read more
"...I'm very pleased with my purchase and am looking forward to many comfortable and relaxing nights of sleep on my new mattress...." Read more
"...4 years later, my granddaughter sleeps over with me and says it's so comfy. Her dad bought the same mattress and loves it...." Read more
"...It is a firm mattress and sleeps that way...." Read more
Customers like the sturdiness of the mattress. They say it's medium firm and appears of good quality, it' s thick and heavy duty, and the edge on this one is quite sturdy. They also say that it hasn't shown any signs of wear in about 10 months time and that it''s absolutely fine.
"...bit to see how it stands up, but so far it looks like a surprisingly good mattress...." Read more
"...Anyways this is a very good mattress especially at its price point!! It comes delivered like a traditional foam mattress rolled up...." Read more
"...point I am extremely happy and from my experience thus far it is a quality and great mattress...." Read more
"...THIS bed is quality. I slept on it for one night and I feel confident enough to write this product review...." Read more
Customers are satisfied with the value of the mattress. They say that it provides good value for money and is the closest thing they've found to a high-quality mattress at this price point.
"...So far, I feel like I got a good value for my money, and I'm legitimately shocked at the difference the right mattress can make...." Read more
"...Anyways this is a very good mattress especially at its price point!! It comes delivered like a traditional foam mattress rolled up...." Read more
"The mattress is good, regardless of price. It is more comfortable to me, being a little firmer, than the other hybrid mattresses in our home...." Read more
"...The issue is it’s a mattress everyone is different! Price was great! Came in a box took it out and gave it extra time to take shape and it did fully!..." Read more
Customers like the sleep quality of the mattress. They mention that they've slept great, it's easy to fall asleep on, and they wake up refreshed and feeling brand new.
"...My sleep quality has improved and I don't wake up stiff and sore like I did with my previous older mattress...." Read more
"...Five stars! I’m still impressed it came from a box and sleeps this well." Read more
"...I don't toss and turn at all when I sleep. My body feels rested and two months in I don't feel like there are any pain points on the mattress...." Read more
"...It is soft but also firm enough to sit up on…this bed has given me amazing sleep. Once it’s time to go to bed, don’t disturb me. I’m snoring again !..." Read more
Customers find the installation process of the mattress to be easy. They mention that the set up was really easy, and that unpacking it was relatively easy. The mattress is not too hard and not too soft, and is easy to cut the plastic and set up.
"...And it was exactly as advertised came very fast. Package was easy to open and set up. I will be buying another soon" Read more
"This bed is very comfy and was a breeze to take out of the box and let it do its thing once you take the packaging off...." Read more
"...still was hesitant turned out It’s a very good mattress firm but not too hard very big 10in mattress for my back had surgery couple years back..." Read more
"...SUPER easy to set up. Weird smell at first but went away within 24 hours." Read more
Customers are mixed about the pain relief of the mattress. Some mention they sleep good and have no aches and pains in the morning, while others say that it takes long to get lumps and start causing back pains. Some customers also mention that their bones ache and their back hurts. However, some say that their pain has not gotten better and that they wake up with waist pains and stiff joints.
"...hours, we had some of the worst sleeping experiences ever - waking up with sore backs, and rolling into each other if we laid too close to each other..." Read more
"...No pain (and I have back troubles and fibromyalgia) and it looks wonderful...." Read more
"...It’s lasted us 2 years and 7 months so far but it is now causing back, hip and shoulder pain for my husband and I. You can’t sleep near the edges..." Read more
"...If there’s no pain relief and comfort, there cannot possibly be any reasonable sleep quality...." Read more
Customers have mixed opinions about the size of the mattress. Some mention that it is comfortable, True to size, and roomy. However, others say that the width is about 6" short, and it's not quite a king size.
"...Once in the room, the box was so heavy and the space in the room was so tight that I couldn't pull the mattress out, as the pictures on the box..." Read more
"...I ordered a queen size 12" mattress. It's true to size and just as comfortable as it was when I first ordered it. I haven't had to rotate it once...." Read more
"...No bed linen for the size of my bed fits. The mattress pad I purchased as part of the bundle doesn’t fit. It slides and bunches...." Read more
"...First the box is huge, heavy, and not easy to maneuver which is probably why the mail person left it at my back door instead of taking it upstairs..." Read more
Customers are not satisfied with the firmness of the mattress. They mention that it is too firm, stiff, and lacks support around the outside. Some say that the mattress looks lumpy and does not keep its shape.
"...time I slept on it, it was quite comfortable, but now it just feels too hard (I am a side/back sleeper depending on my mood)...." Read more
"...The bed has also lost any amount of firmness that it once had...." Read more
"...This thing is perfect. It's not as firm as my other one, despite the other one being -medium firm and this one being firm, but I am actually happy..." Read more
"...So that's saying a lot. It's not hard firm, but it's not entirely soft either...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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The mattress isn't sink-right-in cushion-y. I'm 5'8" and around 250lbs at the moment (might change soon, I have the energy to exercise now!), it offers good support without being rock hard and that support does make a difference...my back has been almost completely pain-free for a week now that I'm adjusting to it. The top isn't super-squishy, but it pads the mattress comfortably. I'm a side-sleeper who rolls onto my back during the night, and it supports both positions perfectly. Also easy to get up from (I have a very low bed and a sassy knee), it's got a touch of springiness but not too much. Again, I don't care about the aesthetics, so my fitted sheet is pinning the corners down and I never bothered to check to see if they fully puffed up or whatever. So far, I feel like I got a good value for my money, and I'm legitimately shocked at the difference the right mattress can make. Still five stars.
ORIGINAL: I'll preface this with the admission that I haven't slept on this mattress yet. Once I give it a little bit of time, I'll return and adjust the review as necessary. As of today, December 10 2022, five stars.
A few years ago, someone bought me a mattress without my input that met exactly 0 of my sleeping needs, and my back has been more contorted than a yoga instructor ever since. I searched Amazon for a plush, full-size, mattress-in-a-box out of agonized desperation, and I never went past the second line of the search results because this was one of the top suggestions.
I have furniture from Ashley Furniture that I love, so I felt comfortable with the brand. It was on sale for a great price, it had a delivery date available for this weekend, it was a hybrid mattress, and it came in a box. Surely, this was a sign from heaven. I ordered one, and then my sieve-like brain promptly forgot all about it.
I ordered a mattress-in-a-box because I, in all my obnoxiously overconfident non-wisdom, believe I can do anything despite possessing noodley arms and brittle, middle-aged bones. I wanted something compact enough to handle on my own, without having to re-enact the FRIENDS "pivot" scene with any of my equally dimwitted acquaintances.
The mattress delivery is coordinated with Ashley Furniture, so you pick your delivery day upon ordering. You can have the service bring the mattress in and set it up for you if you want to pay a little extra, but I opted to have it delivered in my home entryway to deal with myself. In the preparation guidelines, it's stated you'll be notified at the phone number you provide when your delivery is near and can follow along on a tracker until it arrives.
I woke up at 6:55 this morning to my dog losing her mind because a another early morning delivery landed on my doorstep. Tired, confused, and substantially achy, I puttered around contemplating the universe for around 10 minutes before my phone went off to alert me my delivery was imminent. I was halfway through reading this text message when there was a knock on my door. Still confused, still tired, and looking as dapper as ever in my bedhead and pajamas, I opened the door to allow two delivery men to bring the surprisingly early box into the house.
I definitely suggest having another person to help out with this. Most people will say that's obvious, but I know there are guys out there like me who scoff in the face of reason. It's not impossible to handle by oneself, but help is...well, helpful. I had to take the bound mattress from the box to maneuver it upstairs alone, which I did by bear-hugging it and hauling it up, one step at a time. It's about as heavy as any other mattress (which isn't extremely heavy, but the bulk makes them difficult), so not awful, but it probably wasn't safe for me to carry it up that way.
The mattress is wrapped in an outer layer of plastic to be removed once you're ready to place it, and when you have it where you want it you can cut the last restraining plastic. It opens right up, fully formed and ready to go. The middle of the foam pops up pretty much instantly, but the corners are a little flat and probably need more time.
I didn't measure the mattress to test against some of the other reviews' size complaints. I don't care if the corners never puff up perfectly. I laid down to test it once it was open and my back, accustomed to my concrete slab of a previous mattress, began crackling like a bowl of cereal. I stayed there for five minutes and vertebrae I didn't realize I still had started expanding back into shape. It's comfortable, it's supportive, it's nice, and it's affordable.
I'll have to re-assess after I've slept on it for a little bit to see how it stands up, but so far it looks like a surprisingly good mattress. Just remember: 1) have help available, 2) don't forget you ordered a mattress, and 3) if your delivery window begins at 7am then be dressed and ready by 7am.
I brought it in, opened up the box and pulled it out. The mattress was wrapped very tightly and of course had been vacuum sealed for shipping. Once I unrolled the outer wrap and placed it in the bedroom, it was unfolded laying flat now but still sealed. Immediately after opening the plastic around it, the vacuum seal was broken and it fluffed up very quickly.
Now this is the only reason I gave it 4 stars instead of 5. As many other reviews have stated, the mattress only fluffed up to about 10 inches. After the immediate opening it didn't get any bigger except in the first hour of opening. I measured it multiple times over 72 hours and it never grew any further after about the first hour of opening. I left it in the warm bedroom for 72 hours completely untouched and it did not grow any further in size. Now, I was absolutely expecting this after reading other reviews so I'm not upset and am happy with my purchase. But accordingly I had to take a star off due to the product description saying it's a 12 inch mattress when in my and other's experience of doing everything correctly as stated it is only 10 inches. The mattress did fluff up evenly all across, no lumps or random spots where it sagged or anything. It is nice and uniform all around.
I've been sleeping on it for almost a week now and as for the quality and comfort of the mattress, I am so far very happy with it. I am a big guy, 6 ft and 350lbs and the mattress is very comfortable to me. I move around a lot in my sleep and sleep on my back, on my side, on my stomach, all around basically. But every position I've slept in has been comfortable. It depresses a bit when laying on it, but not too much and still has a nice fairly firm support under me. My sleep quality has improved and I don't wake up stiff and sore like I did with my previous older mattress.
The edges do feel slightly stiffer than the rest when sitting there, I'm not sure if the springs are slightly heavier along the edge to make up for the fact that people often sit on the edge and need a bit more support there. But if you sleep on or near the edge, I don't think you'll find it uncomfortable or notice a difference. It's not like it pushes you down in the middle, it just feels slightly stiffer at first when I sit on the edge. When I get up from anywhere on it, the mattress immediately pops back up as it should.
Overall I love the mattress and my little nephew has laid on it too and said he really loves it. Only time will tell how long it will last, but for the price point I am extremely happy and from my experience thus far it is a quality and great mattress.
If I could, I'd have given this a 4.5 out of 5 for the product description being off, but Amazon doesn't allow half stars so it's sitting at a 4. If something happens I will come back and update the review accordingly but so far I'm very pleased with my purchase and am looking forward to many comfortable and relaxing nights of sleep on my new mattress. I do highly recommend this if you are looking for a great priced new mattress to replace an old or uncomfortable mattress. Just know that even though you order the 12 inch chances are it's only going to get up to about 10 inches even if you leave it untouched for 72 hours. But yes, I still highly recommend this mattress at this time.
Top reviews from other countries
**Frame not included, bought it separately**
Reviewed in Canada on May 13, 2022
**Frame not included, bought it separately**
I had back issues sleeping on another mattress from a different brand here on Amazon. Not only were the seams coming apart, but the bed was very uncomfortable to sleep on.