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Sold by: Furniture Express.
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(428 ratings)
78% positive over last 12 months
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Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam

4.4 4.4 out of 5 stars 44,994 ratings

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Eligible for Return, Refund or Replacement within 100 days of receipt
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Eligible for Return, Refund or Replacement within 100 days of receipt
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12 inch
Queen

Purchase options and add-ons

Item Firmness Description
Plush
Age Range (Description)
Adult,kid
Construction Type
Hybrid
Item Weight
76 Pounds

About this item

  • 100% Polyester
  • Comfort level: ultra plush
  • .75" high density gel memory foam lumbar support
  • 1.5" high density super soft quilt foam
  • 1" upholstery grade comfort support foam
  • 2 perimeter rows of 9" 13-gauge pocketed coils

Customer ratings by feature

Durability
4.5 4.5
Value for money
4.3 4.3
Sleep quality
4.0 4.0
Comfort
4.0 4.0
60" 79.75" 12" 60"

Frequently bought together

$354.99
Get it as soon as Wednesday, Mar 20
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This Item
Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam
Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam
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Price$354.99-10% $359.99
Typical:$399.99
$299.99$309.99$289.99-19% $289.98
List:$359.99
Delivery
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Get it as soon as Thursday, Mar 21
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Customer Ratings
Sleep quality
4.0
4.0
3.6
4.2
4.8
4.3
Comfort
4.0
4.1
4.1
4.2
4.7
4.0
Pain relief
3.7
3.9
4.1
4.0
4.5
3.8
Value for money
4.3
4.4
4.3
4.7
5.0
Softness
3.0
4.1
4.2
4.5
3.7
Sold By
Amazon.com
ShanXiLingGang North America
Soustella Trading Inc.
Amazon.com
z-hom furniture
MeiQiDi
size
Queen
Queen
Full
Queen
Full
Queen
firmness description
Plush
Medium Firm
Medium
Medium Firm
Medium Firm
Firm
construction type
Hybrid
Hybrid
Memory Foam
Hybrid
Hybrid
Hybrid, Memory Foam
weight
76 pounds
70 pounds
27.2 kilograms
86 pounds
72 pounds
43 kilograms

From the brand


From the manufacturer

m697
M697
M695 M696/M697 M699 M726 M727
Chime 8 Inch Innerspring Chime 10 Inch Hybrid Chime 10 Inch Memory Foam Chime 8 Inch Memory Foam Chime 12 Inch Memory Foam
Customer Reviews
4.4 out of 5 stars
44,994
4.4 out of 5 stars
44,994
4.5 out of 5 stars
50,531
4.5 out of 5 stars
50,531
4.5 out of 5 stars
50,531
Profile Height 8 Inch 10 Inch 10 Inch 8 Inch 12 Inch
Mattress Type Hybrid Hybrid Memory Foam Memory Foam Memory Foam
Firmness Type Medium Firm Medium Firm Medium Firm Medium Firm Medium Firm
Sleep Positions Back, Side, & Stomach Back, Side, & Stomach Back, Side, & Stomach Back, Side, & Stomach Back, Side, & Stomach
Sizes Available Twin, Full, Queen, King Twin, Full, Queen, King, California King Twin, Full, Queen, King, California King Twin, Full, Queen, King Twin, Full, Queen, King, California King
Mattress In A Box Instructions
mattress shopping image

Product guides and documents

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Signature Design by Ashley Queen Size Chime 12 Inch Medium Firm Hybrid Mattress with Cooling Gel Memory Foam


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Product Description

Enjoy endless possibilities for restful sleep with this hybrid innerspring queen mattress. Feel the support of a truly traditional coil mattress which contours to your body for a comforting feel. High density foam provides the firmness you love. Gel memory foam provides restorative support for your lower back. Plus, this mattress arrives in a box for quick and easy setup. Simply bring it to your room, remove the plastic wrap, and unroll. Foundation/box spring available, sold separately. And we go the extra mile to package, protect and deliver your purchase in a timely manner. The trusted source for stylish furniture, lighting, rugs, accessories and mattresses for every taste and budget, our wide assortment brings your space to life with furniture and decor that show off your style personality.

Top Brand: Signature Design by Ashley

Highly Rated
4.4/5 star rating from 100K+ customer ratings
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Important information

To report an issue with this product or seller, click here.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
44,994 global ratings

Customers say

Customers like the comfort, ease of installation, sleep quality, value, and sturdiness of the mattress. They mention that the top portion is just slightly plush, it's easy to fall asleep on, and it'll have you waking up refreshed. Some are disappointed with the firmness. Customers have different opinions on pain relief, and size.

AI-generated from the text of customer reviews

4,419 customers mention3,578 positive841 negative

Customers like the comfort of the mattress. They say it's soft yet firm, with a plush top portion that doesn't make you feel like you're sleeping on your own bed. Some say the mattress is the perfect medium/firm.

"...it offers good support without being rock hard and that support does make a difference...my back has been almost completely pain-free for a week now..." Read more

"...I'm very pleased with my purchase and am looking forward to many comfortable and relaxing nights of sleep on my new mattress...." Read more

"...4 years later, my granddaughter sleeps over with me and says it's so comfy. Her dad bought the same mattress and loves it...." Read more

"...It is a firm mattress and sleeps that way...." Read more

2,209 customers mention1,769 positive440 negative

Customers like the sturdiness of the mattress. They say it's medium firm and appears of good quality, it' s thick and heavy duty, and the edge on this one is quite sturdy. They also say that it hasn't shown any signs of wear in about 10 months time and that it''s absolutely fine.

"...bit to see how it stands up, but so far it looks like a surprisingly good mattress...." Read more

"...Anyways this is a very good mattress especially at its price point!! It comes delivered like a traditional foam mattress rolled up...." Read more

"...point I am extremely happy and from my experience thus far it is a quality and great mattress...." Read more

"...THIS bed is quality. I slept on it for one night and I feel confident enough to write this product review...." Read more

1,900 customers mention1,714 positive186 negative

Customers are satisfied with the value of the mattress. They say that it provides good value for money and is the closest thing they've found to a high-quality mattress at this price point.

"...So far, I feel like I got a good value for my money, and I'm legitimately shocked at the difference the right mattress can make...." Read more

"...Anyways this is a very good mattress especially at its price point!! It comes delivered like a traditional foam mattress rolled up...." Read more

"The mattress is good, regardless of price. It is more comfortable to me, being a little firmer, than the other hybrid mattresses in our home...." Read more

"...The issue is it’s a mattress everyone is different! Price was great! Came in a box took it out and gave it extra time to take shape and it did fully!..." Read more

714 customers mention604 positive110 negative

Customers like the sleep quality of the mattress. They mention that they've slept great, it's easy to fall asleep on, and they wake up refreshed and feeling brand new.

"...My sleep quality has improved and I don't wake up stiff and sore like I did with my previous older mattress...." Read more

"...Five stars! I’m still impressed it came from a box and sleeps this well." Read more

"...I don't toss and turn at all when I sleep. My body feels rested and two months in I don't feel like there are any pain points on the mattress...." Read more

"...It is soft but also firm enough to sit up on…this bed has given me amazing sleep. Once it’s time to go to bed, don’t disturb me. I’m snoring again !..." Read more

490 customers mention408 positive82 negative

Customers find the installation process of the mattress to be easy. They mention that the set up was really easy, and that unpacking it was relatively easy. The mattress is not too hard and not too soft, and is easy to cut the plastic and set up.

"...And it was exactly as advertised came very fast. Package was easy to open and set up. I will be buying another soon" Read more

"This bed is very comfy and was a breeze to take out of the box and let it do its thing once you take the packaging off...." Read more

"...still was hesitant turned out It’s a very good mattress firm but not too hard very big 10in mattress for my back had surgery couple years back..." Read more

"...SUPER easy to set up. Weird smell at first but went away within 24 hours." Read more

736 customers mention339 positive397 negative

Customers are mixed about the pain relief of the mattress. Some mention they sleep good and have no aches and pains in the morning, while others say that it takes long to get lumps and start causing back pains. Some customers also mention that their bones ache and their back hurts. However, some say that their pain has not gotten better and that they wake up with waist pains and stiff joints.

"...hours, we had some of the worst sleeping experiences ever - waking up with sore backs, and rolling into each other if we laid too close to each other..." Read more

"...No pain (and I have back troubles and fibromyalgia) and it looks wonderful...." Read more

"...It’s lasted us 2 years and 7 months so far but it is now causing back, hip and shoulder pain for my husband and I. You can’t sleep near the edges..." Read more

"...If there’s no pain relief and comfort, there cannot possibly be any reasonable sleep quality...." Read more

461 customers mention155 positive306 negative

Customers have mixed opinions about the size of the mattress. Some mention that it is comfortable, True to size, and roomy. However, others say that the width is about 6" short, and it's not quite a king size.

"...Once in the room, the box was so heavy and the space in the room was so tight that I couldn't pull the mattress out, as the pictures on the box..." Read more

"...I ordered a queen size 12" mattress. It's true to size and just as comfortable as it was when I first ordered it. I haven't had to rotate it once...." Read more

"...No bed linen for the size of my bed fits. The mattress pad I purchased as part of the bundle doesn’t fit. It slides and bunches...." Read more

"...First the box is huge, heavy, and not easy to maneuver which is probably why the mail person left it at my back door instead of taking it upstairs..." Read more

589 customers mention0 positive589 negative

Customers are not satisfied with the firmness of the mattress. They mention that it is too firm, stiff, and lacks support around the outside. Some say that the mattress looks lumpy and does not keep its shape.

"...time I slept on it, it was quite comfortable, but now it just feels too hard (I am a side/back sleeper depending on my mood)...." Read more

"...The bed has also lost any amount of firmness that it once had...." Read more

"...This thing is perfect. It's not as firm as my other one, despite the other one being -medium firm and this one being firm, but I am actually happy..." Read more

"...So that's saying a lot. It's not hard firm, but it's not entirely soft either...." Read more

Round up 2 inches
4 Stars
Round up 2 inches
I expected this to be a firm mattress, which it is, and that's perfectly fine. The graphic in the gallery for this mattress says exactly that: "firm." If you're looking for a soft option, I'd advise not getting this one. I ordered the 10 inch and it hasn't risen past 8 inches (which is stated in other reviews). I did, however, sleep on it the first night I unwrapped it (no patience), so that could also be the cause, but there are other reviews from people that have waited the 24-48 hour interval and had the same results. Maybe rounding up in size when buying would be better, even though it stinks you're paying for that expansion specifically. So, instead of getting a 10inch, get a 12inch to make up for the lacking 2 inches in decompression.Anyway, the mattress came quickly, unwrapped as well as a giant, ceran-wrapped taquito could be expected to; and air rushed in as soon as I cut through the plastic then the mattress decompressed. Done and done. Great purchase.
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Top reviews from the United States

Reviewed in the United States on December 10, 2022
Style: 12 inchSize: FullVerified Purchase
665 people found this helpful
Report
Reviewed in the United States on February 21, 2024
Style: 12 inchSize: KingVerified Purchase
4 people found this helpful
Report
Reviewed in the United States on November 5, 2022
Style: 12 inchSize: QueenVerified Purchase
230 people found this helpful
Report

Top reviews from other countries

Chantelle Fess
5.0 out of 5 stars Great quality bed despite coming in a box
Reviewed in Canada on May 13, 2022
Style: 8 inchSize: TwinVerified Purchase
Customer image
Chantelle Fess
5.0 out of 5 stars Great quality bed despite coming in a box
Reviewed in Canada on May 13, 2022
I was unsure at first about the quality of a bed that comes in a box BUT...my son loves this mattress! He said it's very comfortable and it has kept it's shape really well. As you can see in the pictures, it's quite thick! We followed the instructions on letting it take shape after removing it from the box and it took just over a day but was worth the wait! Was surprised at how thick and solid this was after being in a box. Would definitely recommend this product to anyone looking for a quality reasonably priced mattress!
**Frame not included, bought it separately**
Images in this review
Customer image Customer image Customer image
Customer imageCustomer imageCustomer image
Stephanie
5.0 out of 5 stars Not 12 inches but I slept great on this bed.
Reviewed in Canada on September 12, 2021
Style: 12 inchSize: TwinVerified Purchase
One person found this helpful
Report
Thoris
4.0 out of 5 stars Reasonably comfortable - durability unknown
Reviewed in Canada on June 1, 2023
Style: 12 inchSize: QueenVerified Purchase
Joan
5.0 out of 5 stars Great mattress
Reviewed in Canada on July 18, 2021
Style: 10 inchSize: TwinVerified Purchase
Rhonda
5.0 out of 5 stars Comfortable
Reviewed in Canada on May 9, 2022
Style: 10 inchSize: QueenVerified Purchase