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HTC VIVE Pro Virtual Reality Full System
About this item
- STEAM VR 2.0 TRACKING - From seated to standing to full 22’11”’ x 22’11” room-scale. Ideal for multi-user environments for sub-millimeter tracking accuracy
- HIGH RESOLUTION DISPLAY - Dual-OLED displays with industry leading resolution of 2880 x 1600 pixels for unparalleled visual fidelity of graphics, text, and textures
- SPATIAL AUDIO WITH NOISE CANCELLATION - Hi-res, high impedance headphones, 3D spatial sound with active noise cancellation for an immersive experience without distractions from real-world sounds
- MULTI-USER AND EXTENDED USE – Even weight distribution of the headset, easy on and off, and adjustments for head size, glasses and interpupillary distance (IPD) makes multi-user and extended use easier than ever
- VIVE TRACKER ECOSYSTEM – Expand business use cases by adding real-life objects to VIVE Tracker bringing the object into your virtual simulation. Ideal for motion capture, automotive, aerospace or heavy equipment simulation.
- VIVEPORT INFINITY – Get 2 months of unlimited VR play of 700+ games & apps. Code included in box
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Product information
ASIN | B07B9WPR7G |
---|---|
Release date | April 23, 2018 |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #42,225 in Video Games (See Top 100 in Video Games) #925 in PC Virtual Reality Headsets |
Product Dimensions | 2 x 4 x 8 inches; 3.82 Pounds |
Type of item | Video Game |
Rated | Teen |
Item model number | 99HANW001-00 |
Is Discontinued By Manufacturer | No |
Item Weight | 3.82 pounds |
Manufacturer | HTC Virtual Reality System |
Batteries | 4 Lithium Polymer batteries required. (included) |
Date First Available | April 23, 2018 |
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Product Description
Built to meet the needs of today’s most demanding VR users, VIVE Pro is an easy-to-deploy VR system that scales with your business and provides the richest feature set for professional users. From seated environments to expansive, multi-user deployments, VIVE Pro delivers the highest fidelity, clearest audio and most immersive VR experience. HTC has your back with after-sales support as well. Because you are purchasing this authentic HTC VIVE product from an authorized retailer, your VIVE Pro 2 comes with a 12-month limited warranty. Details regarding the warranty are available at the warranty link on this page.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality of the virtual reality headset, mentioning it's an impressive headset with good quality speakers. However, some customers have reported issues with performance and value. Opinions are mixed on eye tracking, graphics, audio quality, comfort, and ease of use.
AI-generated from the text of customer reviews
Customers like the quality of the virtual reality headset. For example, they mention it's an impressive headset with good quality speakers. Some say the system is state of the art and well made. Overall, most are satisfied with the product's quality.
"...They can get very loud, and they're actually really good quality speakers. You don't need another headset while using this VR...." Read more
"...When the Vive Pro works, it's solid and way better than anything I have tried on the market...." Read more
"...Take my word for it that it is worth it for the enthusiast if you can deal with its quirks and great for use in Resonite, Animation capturing, or..." Read more
"...All in all a very solid VR system...." Read more
Customers are mixed about the graphics of the virtual reality headset. Some mention that it has decent graphics, higher visuals, and a great picture that makes them feel like they're actual in the game. However, others say that the display looks blurry around the edges, the lenses create banding, blur around the periphery, and god rays, the screen door effect was photo-bombing everything, and the lenses produce a lot of glare.
"...Between the lifelike graphics and the amazing accompanying audio, you will not believe just how realistic this system is...." Read more
"...it, I just wanted to focus on the image, but the screen door effect was photo-bombing everything just like it does in the original VIVE that was..." Read more
"The ergonomics, link box, cabling, and resolution are great. But the lenses are subpar and are now the worst part of the visuals...." Read more
"...Screen - OLED is great, little bit of initial screen door but it goes away quickly.FOV - Low. Way too low...." Read more
Customers have mixed opinions about the comfort of the virtual reality headset. Some mention that it's the most comfortable they've worn, with comfortable controllers and adjustable straps. Others say that it feels awkward, clumsy, and unnatural. The head strap can make it uncomfortable to lay down with, and it'd be easy to get motion sick.
"...But, this VR is by far the most comfortable one that I've worn, and the least likely one to get me sick or to throw me off balance...." Read more
"...cheaper, however does not do room scale tracking, and gave me motion sickness on same game I would play on the Vive Pro...." Read more
"...They did everything right with this headset. It's more comfortable, the resolution chops down on the "screen door effect" that the..." Read more
"...a quest, quest 2, valve index, USE VALVE INDEX CONTROLLERS THESE ONES ARE WAAAAY too big." Read more
Customers have mixed opinions about the ease of use of the virtual reality headset. Some find it easy to set up and work with, while others say it's difficult and tricky to set it up. They also mention that there are too many things that need to be hooked up in order to start playing.
"...Which is actually rather easy to do. However, it doesn't work as expected...." Read more
"...They make a very complex system easy to set up by numbering each box. By going in order opening each box, its pretty much fool proof...." Read more
"...Sensor setup is tricky to get right.My nephew plays games while I play around with setup. The Vive is still in development stages...." Read more
"...I also got the wireless adaptor for this headset and it hooked up easily. The instructions are so "simple" that I almost couldn't figure them out...." Read more
Customers are mixed about the eye tracking of the virtual reality headset. Some mention that it works well, while others say that they have issues with tracking issues and janky setup.
"...The tracking is usually pretty good, but I had to remove some glass from the play area. Even now, every hour or so there's some kind of blip...." Read more
"...PS4VR is a lot cheaper, however does not do room scale tracking, and gave me motion sickness on same game I would play on the Vive Pro...." Read more
"eye tracking works well, the durability as i pass out with it on sometimes on accident i toss and turn, the index broke in a instant when that..." Read more
"...to either be removed or covered with something because it causes the tracking to go nutz. I then got all my games from steam...." Read more
Customers are mixed about the audio quality of the virtual reality headset. Some mention that the audio is very good, and the headset is very comfortable. They say the built-in speakers are crisp and clean, with a little light on the bass. The mic quality is also amazing, and they're able to be heard even at a whisper. However, others say that they have nonstop audio issues that you can't fix in Windows or SteamVR. They also mention that base stations make an annoying whining sound, and that the grip button clicks weird and makes a creaking sound.
"Microphone isn't great especially when it bugs out and you either sound like a chipmunk or you inhaled sulphurhexafloride...." Read more
"...They can get very loud, and they're actually really good quality speakers. You don't need another headset while using this VR...." Read more
"...FOV - Low. Way too low.Audio - Literally the worst audio I've heard, both mic and output...." Read more
"...Between the lifelike graphics and the amazing accompanying audio, you will not believe just how realistic this system is...." Read more
Customers are dissatisfied with the performance of the virtual reality headset. They mention that the program to get it to work fails, the base station stopped working, and the controllers didn't work properly. Some customers also report that the lasers in the headset don't seem to work.
"...Which is actually rather easy to do. However, it doesn't work as expected...." Read more
"...Last month a base station stopped working so I logged in and followed the steps to return it, two days latter Vive sent me a new one!..." Read more
"...I have owned the Vive Pro a little over 6 months and the link box died 2 months ago...." Read more
"...Set-up-smooth ran and caused me no problem. the only thing is they say in the instructions that the lighthouses lights should turn white...." Read more
Customers are dissatisfied with the value of the virtual reality headset. They mention that it's expensive, a worthless piece of plastic, and a bad investment. They also say that the charge for replacing parts is outrageously steep.
"...Yes, it's a little pricey.. especially when you can go get the Oculus or the PSVR for way less. But let me say this, you get what you pay for in VR...." Read more
"...Take my comments as a grain of salt, however this is an expensive product and you would think HTC would care about their customers...." Read more
"...If you look at the price without trying the system out, the price seems outrageous...." Read more
"...That’s frustrating because this thing is not cheap...." Read more
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Top reviews from the United States
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It took a little longer than expected to receive this item, probably because of COVID-19. However, we received it still in reasonable timing, and we have no regrets. Yes, it's a little pricey.. especially when you can go get the Oculus or the PSVR for way less. But let me say this, you get what you pay for in VR. Meaning, the quality is so much better in the HTC Vive than the Oculus or PS VR. I can say this because I have both. The game options are endless on PC versus the PlayStation. The controllers on the HTC Vive are comfortable and very responsive. It comes with two base stations, and when you're setting up the VR it asks you to set boundaries. Basically what it wants you to do is to take a controller and walk around the room to let it know when to inform you that you're too close to something. So say you walk into a square, and you put the headset on... If you walk too close to your refrigerator, there will be a wall that shows up in the VR to let you know not to go past that point or you're going to run into something. Lol unfortunately, there's no way for it to know where the ceiling is so be careful on that. If you have the option, I recommend a room with high ceilings, as my husband has already destroyed a light fixture while playing Beatsaber. Lol
The only complaint with the HTC Vive is when you want to add add-ons. That's when it becomes a little bit more tricky and frustrating. For example, the wireless option... The HTC Vive has the option for wireless play, by buying a wireless adapter and installing it. Which is actually rather easy to do. However, it doesn't work as expected. So if you're wanting this VR because of the wireless option, just know that it's not very solid. It is beneficial for some games to have wireless, but your sacrificing quality for it. The battery life on the wireless is awful, and it'll occasionally cut out in the middle of your game which will throw you off your balance when you're in the middle of a gunfight and the whole screen goes black. Lol So just keep that in mind when buying VR. If you're buying it for the accessories, definitely look up reviews on said accessories.
Other than that, we are very pleased with our VR. As you all know, it is expensive. But I promise you, you're going to have a blast with it. Just make sure before buying it, that you're going to play it enough to be worth the money. The quality itself is worth the money, but what really makes it worth it is how much you use it. Don't buy VR if you're only going to play it a couple times. If that's the case, go to a friend's house who has one.
Another thing that I would like to point out is the physical sensation of being in this VR. What I mean is, a lot of VRs, especially when they first came out... Had a bunch of warnings about possible seizures, and other things that could happen because of the VR. For example, losing your balance or getting lightheaded or motion sickness... It happens. But, this VR is by far the most comfortable one that I've worn, and the least likely one to get me sick or to throw me off balance. I have played this VR for about 45 minutes at a time, Max. And I have yet to have any issues with dizziness or nausea, seizures, whatever it is. Where I can't say the same thing about the PSVR or the Oculus. The PSVR, is notorious for making people dizzy and nauseous (motion sickness). Even if you're only playing it for 15 minutes. That is a huge difference in the two VRs. So definitely keep that in mind when you're trying to justify the cost. It's going to be much more comfortable, and you're going to last longer in VR than you would in a cheaper headset.
One last thing that I would Life to point out is the quality of the speakers on the headset. Unlike the PSVR, the HTC Vive Pro has speakers built into the headset. You can either have them up and away from your ear so you can hear other people and the game, or you can have them against your ear so that all your hearing is the game. They can get very loud, and they're actually really good quality speakers. You don't need another headset while using this VR. Just use the headset that it comes with, because it's good enough.
We also bought 6 body trackers, 3 for each set and haven't used them yet. I would suggest you do some research to see if the trackers are for you.
I have owned the Vive Pro a little over 6 months and the link box died 2 months ago. After calling Amazon, I was referred to HTC for warranty repair; no problem I thought. I created a ticket through their email system same-day the link box died.
*****There is no Customer Support Phone Number and if you do try another HTC department thinking you can escalate, HTC still cannot help you*****
It took over a week for someone from HTC to respond. After getting stuck into a month loop of questions and waiting days for a response, HTC finally agrees to exchange my link box. We'll it's been over 3 weeks since the agreement, and I still do no have a a tracking number or have received the new link box. I am also not getting a response on the emails asking if the device has shipped. Yes, this box is around 40-50 bucks, however it is the principle of the matter that the warranty department refuses to service the issue or care about their customers.
When the Vive Pro works, it's solid and way better than anything I have tried on the market. I have a friend that has the Oculus and another that has a regular Vive. Both have purchased the Vive Pro after trying my Pro out. Now, I regret influencing them in-case their Pro has issue and they are ran through the nightmare I am going through.
Take my comments as a grain of salt, however this is an expensive product and you would think HTC would care about their customers. Especially the early buyers. All I can say, buyer BEWARE!
Top reviews from other countries
VR games are fun! Beatport has been a blast, Subnautica has a been a bunch of fun as a VR port, my wife is loving moss.
The Bad:
All told it took ~5 hours of game play for one of the base stations (the little cubes that read your position in the room) to stop working. It just sits there with a blinking red light. Support tells me this is a hardware problem, and that to get it fixed I'll need to ship it back to them at my expense, wait about a month, then they'll hopefully ship a working unit back to me. I guess we're not doing any room-scale VR this month.
At this price point I expected HTC to offer an advance shipment swap. One of those deals where they ship you a new working unit and you return the non-functional one in the same box promptly or they charge your credit card. But that's not something they will offer.
Conclusion:
I wont buy from HTC again.