Manufacturer | Ecosmart Water Heaters |
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Part Number | SMARTPOOL18 |
Item Weight | 24.2 pounds |
Product Dimensions | 16.6 x 11.1 x 5.5 inches |
Item model number | Smart POOL 18 |
Size | 17 x 14 x 3.5 |
Color | White |
Style | Smart POOL 18 |
Voltage | 240 Volts |
Wattage | 18000 watts |
Item Package Quantity | 1 |
Certification | CSA, UL, ETL |
Included Components | pool heater |
Batteries Required? | No |
Warranty Description | 2 year warranty from date of registration. Warranty registration must be received within 30 days of purchase. Warranty covers only the product with the exception of the heating elements. Labor and other incidentals are not covered. |
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Ships from: Amazon Sold by: Amazon Warehouse
EcoSmart SMART POOL 18 Electric Tankless Pool Heater, 18kW, 240 Volt, 75 Amps with Self Modulating Technology
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- Flow Activation
- Ecosmart Pool Heaters are compact and easy to install for a new or existing pool
- Set your temperature digitally to increments of 1-Degree. Set it and forget it.Required Wire:2 x 8 AWG
- Compatible with Ecosmart Remote Control
- Can be used as an alternative to or booster to heat pump. Phase - Single
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Product information
Technical Details
Additional Information
ASIN | B007BJYCJI |
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Customer Reviews |
3.2 out of 5 stars |
Best Sellers Rank | #153,182 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #69 in Swimming Pool Heaters |
Date First Available | February 10, 2012 |
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Product Description
Product Description
Eco smart Pool Heaters operate by utilizing the latest flow sensor technology instead of the traditional pressure switch activation to reduce the risk of burned elements, which increases its reliability and longevity. The Smart POOL series comes with digital thermostat control so you can set the temperature exactly where you want it.
From the Manufacturer
Ecosmart Pool Heaters operate by utilizing the latest flow sensor technology instead of the traditional pressure switch activation to reduce the risk of burned elements, which increases its reliability and longevity. The Smart POOL series comes with digital thermostat control so you can set the temperature exactly where you want it.
From the manufacturer
EcoSmart SMART POOL 18 Electric Tankless Pool Heater
Description:
The Smart POOL Series can provide 1° to 1.5° F temperature rise per hour for the on demand pool heating experience. EcoSmart Pool Heaters operate by utilizing the latest flow sensor technology instead of the traditional pressure switch activation and contactors to reduce the risk of burned elements, which increases functionality and reliability. The Smart POOL Series come with digital thermostat control so you can set the temperature exactly where you want. EcoSmart Pool Heaters can be used as an alternative to heat pumps or as a booster and are compact and easy to install for a new or existing pool. The Smart POOL Series are energy efficient no matter what the ambient temperature.
Product guides and documents
Important information
18000 watts
240 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to install the pool heater. They say it is compact and easy to use. However, some customers have reported issues with value and efficiency. They mention that it uses a ton of power and is not energy efficient. They also dislike the technical support and durability. Opinions are mixed on performance and quality.
AI-generated from the text of customer reviews
Customers find the installation of the pool heater to be easy. They mention that it's easy to install, use, and service. Some customers also say that the heater is easy to fix issues with.
"...It didn’t. The install was fairly easy as I had my electrician do it and my plumber. It worked great for two weeks. And then nothing...." Read more
"...The installation is straight forward. I do recommend not cutting corners and getting the wire and breaker size they ask for...." Read more
"...At $40 each, that adds up. The unit works well, is easy to install and easy to fix issues with if you can operate testing equipment and google...." Read more
"Install is straightforward if you are familiar with pool plumbing and electrical...." Read more
Customers appreciate the compact size of the plumbing fixture. However, some customers have had service issues.
"...pool 27kw for our 15,000 gallon pool, we loved the idea that it was small and silent...." Read more
"...Also this thing is completely silent, compact, and it looks good...." Read more
"...We love the compact size however we have had numerous service issues and even received replacement parts after troubleshooting that were even..." Read more
"...PROS: compact, inexpensive unitCONS: Internal plumbing a Bit noisy, adjustment knob is cheap plastic" Read more
Customers are mixed about the performance of the pool heater. Some mention that it works very well, while others say that it stops working. The thermistor malfunctioned from the start, and some customers are unable to use the product.
"...It took an afternoon to get it all set up. Our heater would not turn on right away and it was because the flow was not fast enough." Read more
"...I have no idea how this little piece of equipment works so dang good. But it blew away my expectations. I knew it had horrible tech support...." Read more
"...Update again - My replacement has now stopped working. This elements inside are absolutely shot. They can't handle the chlorine...." Read more
"...I have since then bought a heat pump and it works perfect, not shutting on and off and its right next to where the ecosmart pool 27 was using the..." Read more
Customers are mixed about the quality of the pool heater. Some mention it produces good warm temperature when it works, and maintains it at set temperature. However, others say that it stopped heating after a little over 2 months use, and constantly comes out colder.
"...The heater is awesome...." Read more
"...I gave it one star not because it didn't heat the pool, which it did and did very well, but because we could never figure out why it kept turing on..." Read more
"...The unit was able to raise the water temperature approximately 1 degree per hour...." Read more
"...After about 8 months we are having an issue with the temp-sensor (inlet), we thought it was the control board, but no go...." Read more
Customers are dissatisfied with the value of the plumbing fixture. They mention that it's a big waste of money, and a bad investment. Some say that the quality is poor and the board is bad.
"...After getting duped with this horribly designed and poorly built heater, I honestly can see them purposely labeling as having a power cord, just to..." Read more
"...they said they believe the board is bad...." Read more
"...But it doesn’t use gas and it’s way cheaper to buy...." Read more
"...Second, it heats, but not entirely well...." Read more
Customers are dissatisfied with the efficiency of the plumbing fixture. They mention that it uses a ton of power, the electrical load is a bit insane, and it wastes a tremendous amount of energy. They also say that it will definitely raise their electric bill.
"...a 27kw unit and when it's turning on and off that is a tremendous amount of wasted energy and from that it tripled our electric bill...." Read more
"...This thing does use a lot of power so you DO need 3x 50Amp breakers and three runs of (Red/Black 220 Volt) #8 Cable. Get #6 for longer runs...." Read more
"...The unit is not energy efficient, but given the cost and limited use, I believe it is a good trade off...." Read more
"...It does use a lot of power and your bill will jump up, but we only use it a few months out of the year...." Read more
Customers are dissatisfied with the technical support provided with the plumbing fixture. They mention that the support is not helpful, the instructions are not great, and the product is not plug and play.
"The instructions are not great for pool heater so I wanted to explain how it works for people that are new to heater buying such as myself...." Read more
"Initial unit once installed did not work. Technical support was not helpful and unable to resolve/identify problem...." Read more
"...Tech support is useless. Explained how it heats slowly. This is for a hot tub. What heats a hot tub with cool water?..." Read more
"This pool heater was ridiculous. It came with NO parts and very little instructions. I had to immediately return it...." Read more
Customers are dissatisfied with the durability of the plumbing fixture. They mention that it rusts quickly and that they can already see rust signs on the bottom corners.
"...I can already see rust signs on the bottom corners where the screws that hold it to the floor, as is expected, scratch the powder coating while..." Read more
"...since we have only had the heater for 6 months and the outer casing is already rusting...." Read more
"...ALSO, the white outside casing started rusting heavily after only a few months...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Reviewed in the United States on September 13, 2020
They told me after the unit stopped working after 6 weeks that hard water caused a complete decay of the elements and that every 2 months I should have washed them. Well, if it stopped working after 6 weeks, then how is that even possible. They said the warranty doesn't cover hard water. I said that the elements are covered under warranty and she said "no" they aren't. They can't just "say" that. I asked them to prove it and show me where it says anything about hard water and she said it doesn't. They simply do not honor their own product.
Update again - My replacement has now stopped working. This elements inside are absolutely shot. They can't handle the chlorine.
Update: I got a replacement unit and this one works great!
I read the bad reviews, yet I still ordered this hoping it would work for me. It didn’t. The install was fairly easy as I had my electrician do it and my plumber. It worked great for two weeks. And then nothing. Then we go through the endless loop of terrible customer support. Customer support expects you to be a wizard at machinery. The flow meter is in the inlet and it is extremely difficult to take out and check and extremely difficult to put back in. After weeks of struggling with customer support inadequacy, she simply wanted to send me another flow meter, which was in perfect condition. I asked to speak with a supervisor and the lady said that she was going to tell me the same thing. I asked them to overnight the flowmeter because I have a short term rental business and this was going to cause a big problem for the weekend, and she said that I would have to pay for the overnight even though I spent weeks trying to solve this on the phone with them. I’ve had the unit for one month, end it is also already resting on the outside. I do not recommend this product. Beware.
Reviewed in the United States on April 22, 2021
They told me after the unit stopped working after 6 weeks that hard water caused a complete decay of the elements and that every 2 months I should have washed them. Well, if it stopped working after 6 weeks, then how is that even possible. They said the warranty doesn't cover hard water. I said that the elements are covered under warranty and she said "no" they aren't. They can't just "say" that. I asked them to prove it and show me where it says anything about hard water and she said it doesn't. They simply do not honor their own product.
Update again - My replacement has now stopped working. This elements inside are absolutely shot. They can't handle the chlorine.
Update: I got a replacement unit and this one works great!
I read the bad reviews, yet I still ordered this hoping it would work for me. It didn’t. The install was fairly easy as I had my electrician do it and my plumber. It worked great for two weeks. And then nothing. Then we go through the endless loop of terrible customer support. Customer support expects you to be a wizard at machinery. The flow meter is in the inlet and it is extremely difficult to take out and check and extremely difficult to put back in. After weeks of struggling with customer support inadequacy, she simply wanted to send me another flow meter, which was in perfect condition. I asked to speak with a supervisor and the lady said that she was going to tell me the same thing. I asked them to overnight the flowmeter because I have a short term rental business and this was going to cause a big problem for the weekend, and she said that I would have to pay for the overnight even though I spent weeks trying to solve this on the phone with them. I’ve had the unit for one month, end it is also already resting on the outside. I do not recommend this product. Beware.
Reviewed in the United States on July 22, 2022
Top reviews from other countries
Reviewed in Canada on September 6, 2023
En México es muy caro el gasto de luz. Es de pensarse instalarlo. Pero en pocas horas tienes tu alberca caliente a 40 grados centígrados. Aunque falla mucho y es muy cara la compostura.