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Whynter UIM-502SS Built-in/Freestanding Maker-80lb Capacity Clear Cube Ice Makers, One Size, Stainless Steel/Black

3.8 3.8 out of 5 stars 68 ratings

$899.00 with 27 percent savings
List Price: $1,230.00

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Ice Makers
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Purchase options and add-ons

Brand Whynter
Model Name Built-In/ Freestanding Ice Maker - 80lb capacity Clear Ice Cube
Product Dimensions 23.6"D x 14.6"W x 32.8"H
Capacity 80 Pounds
Wattage 1000 watts

About this item

  • Makes 80 lbs. of restaurant quality clear ice cubes in 24 hours
  • Stores up to 25 lbs. of ice with auto shut-off when ice bin is full
  • Sleek stainless steel door and black cabinet
  • Designed to be plumbed into a water line or to be used with a water filtration system
  • Advanced evaporator system that is nearly impure, tasteless, odorless, and clear ice
See more product details

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Whynter UIM-502SS Built-in/Freestanding Maker-80lb Capacity Clear Cube Ice Makers, One Size, Stainless Steel/Black

Whynter UIM-502SS Built-in/Freestanding Maker-80lb Capacity Clear Cube Ice Makers, One Size, Stainless Steel/Black


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Product guides and documents

What's in the box

  • Ice Maker^Ice Scoop^Water Hose^Drain Hose
  • Product Description

    The Whynter UIM-502SS stainless steel built-in ice maker complements any modern kitchen and bar area making 80 lbs of ice cubes in 24 hours and can store 25 lbs of ice. The stainless steel housing also ensures that you won’t get any smudges or prints on the ice maker, all the while keeping the unit safe from normal wear and tear.


    From the manufacturer

    UIM-502SS

    This energy efficient direct plumbing ice maker allows you a constant supply of restaurant quality clear ice at a lower utility cost compared to other similar brands.

    Whynter Built-In/Freestanding Ice Maker

    The Whynter UIM-502SS Stainless Steel Built-In Ice Maker complements any modern kitchen and bar area making 80 lbs. of ice cubes in 24 hours and can store 25 lbs. of ice. The stainless steel housing also ensures that you won't get any smudges or prints on the ice maker, all the while keeping the unit safe from normal wear and tear.

    A+ Image 1
    A+ Image 3

    A+ Image 3

    IMC-490SS IMC-491DC UIM-155 FIM-450HS
    Customer Reviews
    4.0 out of 5 stars
    462
    4.0 out of 5 stars
    462
    3.5 out of 5 stars
    630
    4.0 out of 5 stars
    49
    Price $288.49 $315.18 $506.46
    Color Stainless Steel Stainless Steel Stainless Steel Stainless Steel
    Set up Portable / Freestanding Portable / Freestanding Built-in / Freestanding Freestanding
    Capacity 49 lbs in 24 hours 49 lbs in 24 hours 12 lbs in 24 hours 44 lbs in 24 hours
    Direct water connection No Yes Yes Yes
    Water reservoir capacity 5 Liter 5 Liter N/A Direct water line connection N/A Direct water line connection
    Ice storage capacity 2.7 lbs. 2.7 lbs. 6 lbs. 7.7 lbs.
    Ice sizes 3 (Small, medium or large) 3 (Small, medium or large) One One
    Product dimensions 17.25" W x 15" L x 17" H 17.25" W x 15" L x 17" H 15" W x 18"L x 25" H 15" W x 18"L x 23" H

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    Whynter UIM-502SS Built-in/Freestanding Maker-80lb Capacity Clear Cube Ice Makers, One Size, Stainless Steel/Black
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    Details
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    Added to Cart
    Price-27% $899.00
    List:$1,230.00
    $579.99$569.99$799.99$369.99-10% $449.99
    List:$499.99
    Delivery
    Get it as soon as Tuesday, May 21
    Get it as soon as Tuesday, May 21
    Get it May 17 - 22
    Get it as soon as Tuesday, May 21
    Get it as soon as Monday, May 20
    Customer Ratings
    Easy to use
    4.2
    4.5
    5.0
    4.6
    4.3
    4.6
    Value for money
    3.9
    4.4
    4.5
    4.6
    3.9
    4.3
    Easy to install
    4.5
    4.5
    4.7
    4.5
    4.5
    Flavor
    4.4
    4.6
    4.3
    4.2
    Sold By
    Amazon.com
    Hothope
    SOZT
    EuhomyDirect
    Amazon.com
    SOZT
    capacity
    80 pounds
    35 pounds
    35 pounds
    24 pounds
    99 pounds
    35 pounds
    refrigerant
    R290a
    R290a
    R290a
    R290a
    R134a
    R290a
    voltage
    120 volts
    110 volts
    115 volts of alternating current
    115 volts
    115 volts
    115 volts of alternating current
    wattage
    1000 watts
    495 watts
    300 watts
    203 watts
    280 watts
    300 watts
    model name
    Built-In/ Freestanding Ice Maker - 80lb capacity Clear Ice Cube
    WQJR-A01
    SDZ63-Stainless Steel Ice Maker
    commercial ice maker
    SDZ45

    Looking for specific info?

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    68 global ratings

    Customers say

    Customers like the ease of installation of the ice maker. They say it's straightforward and easy to maintain. Customers are also happy with the speed and appearance. However, some customers dislike the cube size. Opinions are mixed on ice production, performance, noise, and quality.

    AI-generated from the text of customer reviews

    4 customers mention4 positive0 negative

    Customers find the installation process of the ice maker straightforward and easy to maintain.

    "...This seems a lot more straightforward and easier to maintain...." Read more

    "Easy to install and useBuyer should be aware comes off in sheets not an issue using an aluminum ice scoop..." Read more

    "It appears to have a simpler, hopefully more reliable design than its Jenn-Air predecessor...." Read more

    "easy to install and hook up, makes a bin of ice in approximately 5 hours, appears to be good value for the $911.00 however it is only 10 days old?" Read more

    4 customers mention4 positive0 negative

    Customers are satisfied with the speed of the ice maker. They mention that it's really fast, makes good sized cubes quickly, and fills the bin quickly.

    "Overall, this is a great ice maker. It's pretty quiet, and makes good sized cubes quickly...." Read more

    "...It fills the bin quickly and then shuts down until ice is used...." Read more

    "...This Whynter unit has been awesome so far, and it's really fast. Puts out a sheet of cubes every 17 minutes by my measurements...." Read more

    "LOVE the amount of ice it produces and at a great speed. love the fact that the bin pulls out in order to dump it into a cooler...." Read more

    3 customers mention3 positive0 negative

    Customers are satisfied with the appearance of the ice maker. They mention that it looks good.

    "...I believe the design is better than the drop/cut machines...." Read more

    "Pros: It's quiet, it makes a lot of ice quickly, and it looks good...." Read more

    "...It does what we need....50 lbs of ice a day. Nice exterior. Needs a place inside to store the scoop...." Read more

    23 customers mention13 positive10 negative

    Customers are mixed about the ice production. Some mention that it's quiet, it makes a lot of ice quickly, and it looks good. However, others say that it doesn't produce ice and produces mostly sheets of icy blocks.

    "Overall, this is a great ice maker. It's pretty quiet, and makes good sized cubes quickly...." Read more

    "...This machine creates ice FAST and clear. Great for my basement. I did hook it up to a reverse osmosis water filter which was professional done...." Read more

    "...So you have to break up the ice sheets. I have an ice breaker (for cocktail ice) that has now been put to good and continuous use...." Read more

    "...The ice seems to hold very well and doesn't melt too quickly as in other units we have owned.For the cost you can't beat this ice maker...." Read more

    18 customers mention10 positive8 negative

    Customers are mixed about the performance of the ice maker. Some mention that it works well, but it is very noisy. The unit functioned well for 12 months and last month stopped working due to issue with the pump. However, others say that it stopped working after 1 year due to an issue with pump.

    "...It has not failed in two months of working, which is good for an ice maker, but I'm hoping it goes a couple of years at least...." Read more

    "...About two weeks after running the unit working perfectly, the water pump stopped work so I emailed the Whynter (link on their website)...." Read more

    "...I've had the machine for 6 months and it's working like a charm. Highly recommended if your looking for cocktail ice and impress your guests." Read more

    "...It seems sturdily made and highly productive...." Read more

    10 customers mention5 positive5 negative

    Customers are mixed about the quality of the ice maker. Some mention it's a decent unit, with a more reliable design. However, others say it'd be better off buying another ice machine.

    "...For the cost you can't beat this ice maker. It seems sturdily made and highly productive...." Read more

    "...and this I find to be really unnecessary, annoying, and a rather poor design choice, some of the controls for cleaning and ice making speed are on..." Read more

    "This unit is great. It works like a charm...." Read more

    "...Overall, it's a decent unit and I purchased this one to replace my Viking Ice Maker that I had for 12 years...." Read more

    9 customers mention5 positive4 negative

    Customers are mixed about the noise level of the ice maker. Some mention it works great and quieter than expected, while others say it's very noisy and sounds like a dishwasher running.

    "Overall, this is a great ice maker. It's pretty quiet, and makes good sized cubes quickly...." Read more

    "...When it makes ice it's a bit noisy once the ice storage is full it shuts off and it's quiet but when you use the ice and the switch to make more is..." Read more

    "...So that's good. The other good thing about the unit is the noise. Drop/cut makers tend to run a lot because they make ice rather slowly...." Read more

    "...recommend this machine for a personal kitchen simply because of how loudly it runs. I prefer some peace and quiet now and then." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the cube size of the ice maker. They mention that the cubs are about 1 inch square with a dimple on one end, and the sheets are too big to be usable.

    "...Second, the ice does come out in sheets. The sheets are too big to be usable, even if they break into two or four pieces as they drop...." Read more

    "...The cubes are about 1 inch square with a dimple on one end. The size can be adjusted from thin to thick...." Read more

    "...be broken up with a metal scoop, initial unit had to be returned - small cubes, metaled quickly. whynter replaced, second unit much better..." Read more

    Great Icemaker
    4 Stars
    Great Icemaker
    Prior to this Whynter, I have had 3 Scotsman ice makers, but finally had enough when the 3rd one died 3 months after the warranty expired EXACTLY like the previous 2. This unit seemed to check all the boxes and did so at a reasonable price; certainly reasonable for a clear ice maker. This Whynter is by far the most productive ice make I have owned as it will crank out large quantities of ice quicker than any other machine I have ever seen. The ice comes out in sheets that need to be hit with the scoop to break them up into individual cubes. The ice is not perfectly clear but much clearer than refrigerator ice and nice enough to put into a cocktail. The ice bucket can be easily removed entirely from the machine for emptying and cleaning which is a great feature. The bucket is not refrigerated so the ice simply melts and allows for new fresh ice to be made. This works far better than it sounds since the cold mass of ice melts at just the right pace to have a ready supply of fresh ice. Its is also an extremely handsome unit and looks right at home next to high end appliances, and is relatively quiet as well. A nice feature is the wash cycle which ensures that you never end up with smelly ice.One thing that needs to be noted is that this machine does need to have a drain, so in my case I needed to install a drain pump to pump the melted ice up into the sink drain. This adds about $50 to the cost, plus some additional plumber installation time. Certainly not a deal killer, just something that needs to be planned for.The only real problem with the machine is that the controls are on the back of the machine, which makes them very difficult to access if the machine is built in to a counter. Some reviewers commented that there is no ice cube size adjustment, however, it is on the back of the machine and unless you remove it to adjust it you would never know it was there. Another little nag is that there is no place to hang the ice scoop. You need to buy an ice scoop hanger that clips onto the bucket or else the scoop ends up buried on the bottom of the ice. These only cost a few bucks, so it would have been a nice touch to have included one with the machine.All in all, I am very happy with the machine and would recommend it. At less than half the cost of an equivalent Scotsman, it is also a great deal.
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    Top reviews from the United States

    Reviewed in the United States on January 17, 2020
    Style: Ice MakersVerified Purchase
    Overall, this is a great ice maker. It's pretty quiet, and makes good sized cubes quickly. One thing is kind of dumb though: the controls for setting the size of the cubes is on the back of the machine! Why? Luckily, there's not much need to access them after it's installed.
    2 people found this helpful
    Report
    Reviewed in the United States on February 20, 2019
    Style: Ice MakersVerified Purchase
    I have had ice machines for many years now and when the compressor on my last one broke I decided to mix things up and get this one. A couple of things about ice machines: there are at least two types of home ice machines, what I'd call the drop/cut ones where the ice is made on a cold sheet and dropped onto a heated cutter, and whole sheet ice makers (like this one) where water is pumped over a cold mold and the ice comes out as a single sheet. My experience has been exclusively with drop/cut ice makers till this one and I have found them to be more of a hobby than an appliance. The pump breaks all the time in drop/cut machines, but I have also had to replace controllers and cutters (I gave up on repairs and warranties as most repair people I've dealt with have no idea what these ice machine things are, I fix them myself). It really doesn't matter which brand you buy for drop/cut makers, the innards are all pretty much the same. A lot of the drop/cut machines problems come from the unit's complexity. Which brings me to this ice maker and the whole sheet approach. Here there seems to be far fewer moving/heating/dropping parts to break. The sheet forms, then drops into the bin. This eliminates the cutting step, but it also eliminates the thermocouple most drop/cut ones use to tell if the bin is full: another thing that breaks on those machines. Here you have a mechanical lever that is depressed by the last sheet to fill the bin. This seems a lot more straightforward and easier to maintain.

    So, in my 2 months of experience, this unit should be somewhat more reliable than the drop/cut machines. This company also seems to exist and have customer service, something I can't say about some of my previous ice makers. So that's good. The other good thing about the unit is the noise. Drop/cut makers tend to run a lot because they make ice rather slowly. This unit makes ice quickly, and very nosily, but once its done it shuts off and is dead quiet. On average this unit is far quieter than my drop/cuts (which also tinkle the ice into the bin as they cut). Its louder when its making ice, but louder much less often (it could go almost all night without coming on, for example). The other feature about noise is that the unit tends to come on when you take ice out (duh), which means when you are asleep, and not taking ice out, the machine is off and quiet. I also like the bin/drain design much better because it does not require an internal pump to move the water to the drain pipe. One less cycle and one less thing to break. For two months now it has made ice quickly, consistently, and of good quality.

    My assessment is that this ice machine is quieter, on average, than the drop/cut machines, and likely a lot more reliable. And reliability is a huge issue with ice machines, so that would be outstanding if it holds up.

    Those are all good things. At the same time it has some awkward features. First, as noted in other reviews, there is no place to put the scoop. Which is awkward but whatever. Second, the ice does come out in sheets. The sheets are too big to be usable, even if they break into two or four pieces as they drop. So you have to break up the ice sheets. I have an ice breaker (for cocktail ice) that has now been put to good and continuous use. I don't fancy hammering around inside my ice maker but as far as I can tell as long as you avoid hitting the little shut off paddle you should be OK. And I like moving the ice around and determining how much ice I make. You may not like messing with your ice, so take that into account. Third, and this I find to be really unnecessary, annoying, and a rather poor design choice, some of the controls for cleaning and ice making speed are on the back of the unit. Now I don't know where the designers install their ice machines but I put mine under a counter. With water and drain hoses attached. Its a huge PITA to move the ice maker out. There is a shut off switch on the front, but for servicing and diagnosing and other activities I'd prefer as much on the front of the unit as possible. As long as the unit does not break I'm fine with it, its not a deal breaker, but I docked one star for this.

    Overall I am quite pleased with this unit and would buy it again. I believe the design is better than the drop/cut machines. It has not failed in two months of working, which is good for an ice maker, but I'm hoping it goes a couple of years at least. It has some disadvantages but I'm hoping the machine's apparent increased reliability will make up for those.

    ---UPDATE---

    Its been 2 years now with the little guy and I can still say I'm quite pleased. If it were not for the inane location of the switches I'd give it five stars. It has gone for 2 years (knock on wood) without flooding the house or catching on fire or otherwise failing, which is beginning to get pretty far out on the distribution curve compared to drop/cut ice makers. I have changed my heading to "great" ice machine because of this. Everything I say above is still true, but I can add reliability to the list. (Now watch it die tomorrow).
    78 people found this helpful
    Report
    Reviewed in the United States on February 1, 2020
    Style: Ice MakersVerified Purchase
    Start off by saying I shopped around for icemakers for 2-3 months reading reviews, visiting stores. Nothing out there has a rating higher than 3 stars in the $1,000-$1,500 range. I came across this and it had 4. Added bonus, the air vent on the front matched my double Avalon bev fridges and my kegorator. First off, don't EVER order an appliance from Amazon. Second, this doesn't actually produce clear ice and they all come out in huge blocks. Instead of coming with a plastic scoop, it should have come with an ice pick. They come out in sheets and are supposed to break up as they fall. No such luck. Definitely doesn't hold the advertised capacity either. The ice gets held up where it falls and triggers it as full. If you want the bin to actually fill up, you have to constantly move the ice to the front of the bin.

    Back to the part about never ordering an appliance fr Amazon. Our first unit came damaged and didn't realize it until a month after having it. Long story short (my fault) I took it out of the packaging all except the base it came in. Come to find out after a month of sitting (contractor for finishing our basement was running behind) the unit had been dropped from significant height and had the entire back corner bent in. Fast forward to the replacement - they sent me a new one and came with a damaged air grate on the front. All in all, I ended up getting charged for both units even after speaking to Amazon multiple times after sending the first unit back. Going on 3 months from the date of purchase, we had to dispute the charge with our credit card company.
    8 people found this helpful
    Report
    Reviewed in the United States on March 15, 2020
    Style: Ice MakersVerified Purchase
    I did A LOT of research before pulling a trigger on this Whynter stand alone ice machine and i was not disappointing. This machine creates ice FAST and clear. Great for my basement. I did hook it up to a reverse osmosis water filter which was professional done. I've had the machine for 6 months and it's working like a charm. Highly recommended if your looking for cocktail ice and impress your guests.
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