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August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Silver

4.4 4.4 out of 5 stars 9,536 ratings

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Purchase options and add-ons

  • Control and monitor your door from anywhere.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Control Method:Voice
  • Always know who is coming and going.
  • Keep your existing lock and keys.
  • Features Auto-Lock and Auto-Unlock.
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This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device
  • This item
  • +
  • Required
  • =
  • “Alexa, lock the door.”

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Customer ratings by feature

Easy to install
4.4 4.4
Lock Feature
4.2 4.2
Alexa integration
4.2 4.2

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Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here. [PDF ]

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August

August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Silver


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Product Description

Control and monitor your door from anywhere.

Know your door is both closed and locked with Door Sense.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Important information

Bulb Voltage

1 volts

Customer reviews

4.4 out of 5 stars
4.4 out of 5
9,536 global ratings

Customers say

Customers like the Alexa integration and ease of installation of the hardware. For example, they mention that it works well with Alexa, Google, HomeKit, and IFTTT. Customers are also happy with performance. That said, opinions are mixed on durability, appearance, value, and quality.

AI-generated from the text of customer reviews

1,193 customers mention906 positive287 negative

Customers like the performance of the hardware. They say that the Wi-Fi module works well, the app works well and the WiFi cube outlet works well for remote locking and unlocking remotely. Customers also appreciate the build quality, saying that it's great and easy to install. They mention that it works for apartments, works in any door and that it sets up quickly. Some customers say that it has a decent performance, but is expensive.

"...It’s easy to install, works in any door we have, and sets up quickly...." Read more

"...Sharing works well and friends have commented on how easy it was to get in when shared a key...." Read more

"...The smart lock works great. Setup on my phone was easy as was connecting to my Echo. I did use the sensor to tell if the door is open or closed...." Read more

"...I like the unit and its features, but this thing clearly isn't perfect yet. Maybe in two generations they'll get there." Read more

1,095 customers mention979 positive116 negative

Customers find the installation process of the lock to be simple and painless. They say the August Home app is easy to use and the lock can be installed in less than an hour. Customers also mention that the lock is very convenient for keyless entry and that it makes it easy to allow the crew in and out of the house. They also say that the installation was pretty easy.

"...It is a very simple applet that has an option to lock and unlock the door, no other bells and whistles, which to me, if the auto unlock feature..." Read more

"...It’s easy to install, works in any door we have, and sets up quickly...." Read more

"...The installation is easy if you've ever replaced a lock or installed a deadbolt from scratch, and many of the negative reviews are clearly from..." Read more

"...Pros:- Guest access customization- GPS/proxy awareness to unlock doors when you arrive home-..." Read more

173 customers mention142 positive31 negative

Customers like the Alexa connectivity of the hardware. They mention that it works well with Alexa, Google, HomeKit, and IFTTT. Some say that the Alex interaction is easy, and the device functions with other Smart Home products.

"...It works great with all of my smart devices...." Read more

"...Just mount it where they say and it works fine. The connect works great too...." Read more

"...Their app walks you through the process and includes short videos of what to do...." Read more

"...I would say that the Alexia integration is good however, I HATE using Alexia. I set it up and it works- I just don't use it...." Read more

1,150 customers mention704 positive446 negative

Customers are mixed about the quality of the lock. Some mention it's a great smart lock with full app integration, while others say it didn't unlock automatically. Some say the lock is perfect, while the numeric keypad has useability issues. The auto-lock works very well, and the door automatically locks after a set amount of time. However, some customers say the huge button to lock/unlock is a bit amateurish, and it instantly re-locks before they even open the door.

"..."Alexa goodnight" now not only turns off the lights, but locks the smart lock (the lock can auto lock on its own after the door is closed as well)...." Read more

"...Great lock, would recommend!" Read more

"...The door will actually lock itself back up before he even gets to the door (defeats the purpose, and I know it's something he can adjust)...." Read more

"...The app is good, not perfect or beautiful but functional and easy to use...." Read more

253 customers mention89 positive164 negative

Customers are mixed about the durability of the lock. Some mention it's extremely reliable, has excellent build quality, and is consistent. However, others say that it'd not built to last and failed mechanically with light usage after less than 2 years. The gray outer portion doesn't feel too durable and might be prone to flaking.

"...It was kind of loose, so then I tightened the screws some until I could still lock the unit onto the plate and there was no play in the knob once..." Read more

"...The good:It is EXTREMELY reliable...." Read more

"...So my experience has been that 2 out of 2 locks failed mechanically with light usage after less than 2 years...." Read more

"...and tried to manually turn the lock open, but it was jammed, it wouldn't budge!..." Read more

184 customers mention78 positive106 negative

Customers are mixed about the value of the hardware. For example some mention it's well worth the price, while others say that it'll cost you a lot of money.

"...That's horrible reliability for a very expensive lock!..." Read more

"...if you get the two parts as a kit and on sale, I think it is a very affordable and nicely made device. But, I did make one mistake...." Read more

"...The support window closed Oct 2023. Buying another bridge is expensive. This is frustrating when everything was working great for 2 years." Read more

"Overall, I like the feature set of the lock and app. The price has come down quite a bit from a couple years ago, so that’s great...." Read more

137 customers mention83 positive54 negative

Customers are mixed about the appearance of the hardware. Some mention that the product looks cool, is apartment friendly, and well designed, while others say that it looks off-putting, poorly designed, and cumbersome.

"...It looks nice, unobtrusive and modern without being obvious that it's a smart gadget and free of loud branding...." Read more

"...The design is a bit cumbersome yet still has a cool streamline/minimalist look...." Read more

"...great design (I love the look), Connect from anywhere features..." Read more

"...All of the settings, etc are easy to find and edit. Very clean layout...." Read more

367 customers mention88 positive279 negative

Customers are dissatisfied with the connectivity of the hardware. They mention that the WiFi bridge wouldn't connect for hours, the Bluetooth has the weakest signal, and the auto unlock didn't work. The app also seems to lose connection with the bridge in the middle of the setup process.

"...There have been 2 times that the auto unlock didn't perform fast enough, meaning I was standing at the door for about 15 seconds before it unlocked..." Read more

"...tell you this but what they don't tell you is the smart lock won't mount on the plate and lock in place if the screws on the plate are real tight...." Read more

"...The neutral: The WiFi has been finicky and I've had to "re-boot" the connect on average about once every other month of so...." Read more

"...great design (I love the look), Connect from anywhere features..." Read more

A Great Smart Home Gadget!  Nice-to-Have but not a Must-Have...
5 Stars
A Great Smart Home Gadget! Nice-to-Have but not a Must-Have...
I honestly purchased the August Smart Lock Pro + Connect 3rd Generation as a fun smart home gadget, that would make my life easier, but also to add a “coolness” factor to my home. Between smart doorbells, alarm system, sensors, etc. I thought it was time to add a smart lock to the list.After much research I went with the August due to the leading application and support (with fully customizable features...I’ve added some of my personal insight below), great design (I love the look), Connect from anywhere features (I can lock/unlock from anywhere in the world...as long as internet connection is available), the ability to send a temporary “virtual key” to visitors (like friends and family), and that I can still use the lock in a traditional fashion (from outside I can use my key in the even of low batteries, and inside I can simply turn the cylinder).The first decision I had to make was installation location. Due to the price, although I’d like to install on all exterior doors, I only purchased one, and chose to install on my garage door. This happens to be the door most frequently use, and the one my hands will often be the most full going through (between grocery trips, heading in/out the door before/after work with coffee, computer, etc., or for my wife with the kids, book bags, etc.).Installation was simple, and the lock was installed in less than an hour. The mobile instructions were extremely intuitive, and well thought out. They have a more simple option to place a sensor on the frame of the door, or for you to drill a small hole on the inside of the frame (making the sensor nearly invisible, especially when the door is closed). I chose the second option (picture attached) for a more clean look, and so nothing would get frustratingly caught on while running out the door. I used a dab of wood glue on the sensor to keep it in place. My only frustration was placing the Connect box. There is a plug in a laundry room very close to the front door (which we keep shut, which would have hidden the Connect box), but it wasn’t sending a strong enough signal. Luckily I have an outlet close to the front door, I just didn’t want to see the box (no big deal).After installation, I strongly suggest customizing the settings/features. For example, I don’t have my door auto-lock after entry or when I leave the near vacinity of my home. Personally, I don’t want it to lock when I’m driving down the street, and have my wife locked out in the garage without her purse, keys, and phone (sometimes she goes out to put the kids in the car before going back in to get her purse). I LOVE the setting of auto unlocking when I get in close proximity. It’s great because I can have my hands full and don’t need to get my keys out of my pocket. I’ve also enjoyed the “virtual key” function, and use it when parents or family visit (especially if arriving late at night). The virtual key would be great for people with visitors, dog walkers, etc. Thrse features will gain even more importance as my kids grow and can do more on their own.In conclusion...So far, my experience has been outstanding. Honestly, for me this is a nice-to-have but not a must-have for most. I bought it for the fun and love the features, but could definitely get by without it. I love keeping my keys in my pocket, and being able to check if my door is locked from anywhere in the world. In the future if the cost comes down I’ll have them on all my doors.I rate this a 5/5 and would definitely purchase again. Thank you for reading and rating my review!
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Top reviews from the United States

Reviewed in the United States on October 9, 2018
7 people found this helpful
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Top reviews from other countries

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Clovis Sandoval
5.0 out of 5 stars Funciona bem
Reviewed in Brazil on June 4, 2021
Leo
5.0 out of 5 stars Best option if you can't change your existing lock
Reviewed in Canada on June 13, 2020
One person found this helpful
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Chen Way Siew
5.0 out of 5 stars A smart lock that probably works better than others that requires custom fits
Reviewed in Singapore on July 2, 2020
One person found this helpful
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The Northern Nerd
5.0 out of 5 stars Fantastic front door lock
Reviewed in Canada on July 13, 2020
Juan G.
5.0 out of 5 stars De lo mejor, instalacion facil pero con algunos requerimientos que necesitas analizar....
Reviewed in Mexico on February 6, 2020
14 people found this helpful
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