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Talking to Strangers: What We Should Know about the People We Don't Know Hardcover – Illustrated, Sept. 10 2019

by Malcolm Gladwell (Author)
4.4 4.4 out of 5 stars 22,154 ratings
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Malcolm Gladwell, host of the podcast Revisionist History and #1 bestselling author of The Tipping Point, Blink, Outliers, David and Goliath, and What the Dog Saw, offers a powerful examination of our interactions with strangers---and why they often go wrong.

How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to each other that isn't true?

Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland---throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller, David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.

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Previous page
  1. Print length
    400 pages
  2. Language
    English
  3. Publisher
    Little, Brown and Company
  4. Publication date
    Sept. 10 2019
  5. Dimensions
    14.73 x 3.68 x 20.96 cm
  6. ISBN-10
    0316478520
  7. ISBN-13
    978-0316478526
  8. See all details
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  1. You believe someone not because you have no doubts about them. Belief is not the absence of doubt. You believe someone because you don’t have enough doubts about them.
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  2. We have a default to truth: our operating assumption is that the people we are dealing with are honest.
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  3. The people who were right about Hitler were those who knew the least about him personally. The people who were wrong about Hitler were the ones who had talked with him for hours.
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  4. The issue with spies is not that there is something brilliant about them. It is that there is something wrong with us.
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outliers, malcolm gladwell, talking to strangers
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Review

"Talking to Strangers is a must-read...I love this book... Reading it will actually change not just how you see strangers, but how you look at yourself, the news--the world...Reading this book changed me."―Oprah Winfrey, O, The Oprah Magazine

"Powerful advice on truly getting to know others...Gladwell brilliantly argues that we should stop assuming, realize no one's transparent and understand that behavior is tied to unseen circumstances."―People, Book of the Week

"Gladwell has again delivered a compelling, conversation-starting read...At a time when the world feels intractably polarized, a book examining the varying ways we misinterpret or fail to communicate with one another could not feel more necessary...With a mix of reporting, research and a deft narrative hand, Gladwell illuminates these examples with the page-turning urgency of a paperback thriller."―Chris Barton, Los Angeles Times

"Mr. Gladwell's towering success rests on the moment when the skeptic starts to think that maybe we're wrong about everything and maybe, just maybe, this Gladwell guy is onto something...Talking to Strangers is weightier than his previous titles."―Amy Chozick, New York Times

"Gladwell uses compelling real-world examples to show the how and why behind our interactions with folks we're trying to understand."
―Rhett Power, Forbes

"Gladwell's case studies are thrilling...Chock-full of gripping anecdotes from the recent and forgotten past. He uses these riveting stories to offer up bite-size observations about how we engage with strangers."―Maggie Taft, Booklist

"Another Gladwell tour de force...intellectually stimulating...Readers expecting another everything-you-think-you-know-is-wrong page-turner will not be disappointed."―Kirkus Reviews (starred review)

"Both fascinating and topical...A thoughtful treatise...Gladwell writes in his signature colorful, fluid, and accessible prose."―Publishers Weekly

"Gladwell interviews brilliant people, generates powerful insights, writes like an angel, and has earned a massive and admiring audience. He has a keen eye and a witty flair and he's one of the best observationalists of a generation. Gladwell is a big-picture thinker who helps us make sense of the human condition."―Bob Brisco, WebMD Magazine

"As always, with his narrative gift and eye for the telling detail, Gladwell peppers his work with unforgettable facts... He has immense gifts--a probing, original, questioning mind, an ability to dig up information others haven't considered and tie it to a broader point. He has a narrative skill nonpareil."―Stephen Galloway, Hollywood Reporter

"Engaging...Mr. Gladwell [presents] a mountain of quirky anecdotes and interesting research about our blunders with strangers, and why we make them...It's fascinating to peek at these incidents through Mr. Gladwell's psychological lens."―Leigh Anne Focareta, Pittsburgh Post-Gazette

"Inspiring and motivating...Gladwell is a wunderkind and a saint...He takes on racial division, incompatible perspectives, and emotional dissonance without ever sounding preaching or proud. The stories make you think."―John Brandon, Daily Beast

"Superb writing. Masterful structure."―Pilita Clark, Financial Times (UK)

About the Author

Malcom Gladwell is the author of seven New York Times bestsellers: The Tipping Point, Blink, Outliers, What the Dog Saw, David and Goliath, Talking to Strangers, and The Bomber Mafia. He is also the cofounder of Pushkin Industries, an audiobook and podcast production company. He was born in England, grew up in rural Ontario, and now lives in New York.

Product details

  • Publisher ‏ : ‎ Little, Brown and Company; Illustrated edition (Sept. 10 2019)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 400 pages
  • ISBN-10 ‏ : ‎ 0316478520
  • ISBN-13 ‏ : ‎ 978-0316478526
  • Item weight ‏ : ‎ 476 g
  • Dimensions ‏ : ‎ 14.73 x 3.68 x 20.96 cm
  • Customer Reviews:
    4.4 4.4 out of 5 stars 22,154 ratings

About the author

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Malcolm Gladwell

Malcolm Gladwell

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Malcolm Gladwell has been a staff writer at The New Yorker since 1996. He is the author of The Tipping Point, Blink, Outliers, and What the Dog Saw. Prior to joining The New Yorker, he was a reporter at the Washington Post. Gladwell was born in England and grew up in rural Ontario. He now lives in New York.

Customer reviews

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4.4 out of 5
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Top reviews from Canada

FP
5.0 out of 5 stars Thought provoking
Reviewed in Canada on August 9, 2022
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Thought provoking like all of Malcolm Gladwell's books. The main takeaway I got from the book is most people assume that strangers are truthful/good and as a result we're terrible at detecting liars/traitors/cheats. However, while presuming strangers are cheating you does allow you to find fraudsters on rare occasions, it can have serious downsides- cops treating innocent people who are nervous at a traffic stop like criminals and arresting them, leading to suicide in the case of Sandra Bland. I will say that I did not think the book would be about this at all based on the title. The book also spends time discussing prisoner interrogation techniques and university campus drinking culture and rape culture, which I didn't expect and thought was a bit out of place perhaps.
2 people found this helpful
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P. Coulombe
4.0 out of 5 stars Interesting easy read, but feels like a medley of subjects
Reviewed in Canada on February 1, 2022
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This book is interesting and easy to read. It seems well researched. The only main thing I wasn't fond of was the author seemed to force subjects into his theme (how we perceive strangers); he used this lens to interpret every story in the book, but sometimes the connection seemed far fetched.

That being said, the stories remained interesting.
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TechGuy
5.0 out of 5 stars Very good book.
Reviewed in Canada on June 23, 2023
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Written in Malcolm Galdwell's usual style, this book is as easy to read as a novel but bring you food for thought along with supporting references and statistics.
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Angela Rowley
5.0 out of 5 stars I saw this writer on TV talking about his book.
Reviewed in Canada on March 30, 2023
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I have not read it yet. I am really looking forward to understanding how our personal thoughts & misunderstandings of how strangers react in certain situations should give us pause. Mr. Gladwell writes “ misreading them can have disastrous consequences.”
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M Colt
3.0 out of 5 stars Interesting but nothing new
Reviewed in Canada on June 28, 2023
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I’ve read other Malcom Gladwell books and this was my least favourite. It was ok but didn’t give any new insight
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Allan
5.0 out of 5 stars I loved this book. One of his best.
Reviewed in Canada on April 16, 2023
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Gladwell tackles some uncomfortable subjects in this book, which may account for some of the negative reviews. Get past the nastier examples though, and this book shines with insight.
3 people found this helpful
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Catherine Lewis
4.0 out of 5 stars a worthwhile read
Reviewed in Canada on December 8, 2022
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Gladwell should do a follow up BOOK 2, TALKING TO STRANGERS -- with recent examples. ESPECIALLY: Elizabeth Homes, Bill Cosby, Peter Nygard, Keith Raniere, Guylaine Maxwell
these 5 individuals/phenomena ESPECIALLY deserve a GLADWELL ANALYSIS.
2 people found this helpful
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Mike
5.0 out of 5 stars Wow!
Reviewed in Canada on January 4, 2022
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I am an investigator and therefore a student of detecting deception. This book makes you think! It takes real world historical events and ties them in with the dos and don’t of trust, deception and how to navigate between the 2.

I highly recommend this book if for nothing else, to make you sit up and say “WOW”.
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Top reviews from other countries

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carlos garza
5.0 out of 5 stars Libro Hablandoa extraños
Reviewed in Mexico on April 21, 2024
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Buenisimo como todos los libros del autor. una introspeccion en el arte de escudriñar a la gente y porque no sabemos si dicen la verdad o no entre otras cosas. muy recomendable
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Abba
5.0 out of 5 stars Must Read
Reviewed in the United States on November 30, 2023
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The introduction is an incident simply narrated and we forget about it, until we are reminded of it in chapter 12 where the whole book was slowly preparing us to learn absorb and understand why it was mentioned and why it happened at same time. This is the genius of Gladwell!
I have read many of Malcolm Gladwell books, (The tipping Point, Blink, Outliers) luckily, he has maintained the same level in all his books to date. They are always page turners, revealing, interesting, captivating, and compel the reader to want to learn more about the topic and never boring informative.
An amazing technique used by the author is the short stories that are the bait that clings you to the book and makes the scientific theories, tables, graphs and facts that lie in the coming page exciting and fun to read as they come in with the moral, and science DEDUCED from the story.
The theories don’t come in boring jargon but in real life events with real people, names, places, and events that end with a scientific conclusion that is a piece of the puzzle to get to the final conclusion. Such as giving the famous show FRIENDS as an example, or his father reading Charles Dickens to him as a kid.
The style is BRILLIANT! going about with short chapters telling us an amazing story with the science on the margin.
No matter how much you can benefit from the book, and the load of information, high or low, the bottom line is that you will enjoy it. I encourage reading, it will open your eyes on the old prevailing beliefs that have led us to wrongly judge people and how bad we are at detecting lies.
Malcolm Gladwell’s books are 3 in 1: they are Biographic, Scientific Novels!
On the conundrum of talking to strangers:
“To assume the best about another is the trait that has created modern society. Those occasions when our trusting nature gets violated are tragic. But the alternative—to abandon trust as a defense against predation and deception—is worse.”
11 people found this helpful
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Viviane
5.0 out of 5 stars I was great
Reviewed in Brazil on December 23, 2022
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Kids should read and discuss this type of book in class, that would change the next generation for better. Necessary read.
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Nila
5.0 out of 5 stars Ein ausgezeichnetes Buch
Reviewed in Germany on April 6, 2024
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Kann ich wärmstens empfehlen
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Pranav
5.0 out of 5 stars Good book to read, paper quality need improvement
Reviewed in India on March 30, 2024
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Excellent book , a must read
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