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TurboLock TL-200 Smart Deadbolt Lock with App: Use eKeys, Physical Keys, or Passcodes - Smart Lock (Brushed Nickel)

3.3 3.3 out of 5 stars 22 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Brand TURBOLOCK
Special Feature Smart Lock
Lock Type Keypad
Item dimensions L x W x H 7.25 x 2.75 x 2 inches
Material Nickel

About this item

  • TOTAL SECURITY W/ APP - Grant smart lock eKeys to friends, track unlock history, manage user access, & more!
› See more product details

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User Manual (PDF)

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TurboLock TL-200 Smart Deadbolt Lock with App: Use eKeys, Physical Keys, or Passcodes - Smart Lock (Brushed Nickel)

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Customer reviews

3.3 out of 5 stars
3.3 out of 5
22 global ratings

Customers say

Customers have negative opinions about the quality and performance of the lock. For example, they mention that the wires are flimsy and the product was defective. That said some say that the motor doesn't work and that the app is terrible.

AI-generated from the text of customer reviews

12 customers mention0 positive12 negative

Customers are dissatisfied with the quality of the lock. They mention that the wires are flimsy and ripped. Some say that the product was defective and that the code opened the lock but didn't lock it again.

"...The same passcode will lock it but not unlock it, so literally just been using it as a normal deadlock with a key...." Read more

"...There was a torn wire and nothing on the thing worked so apparently that one wire controlled the power and the lights and the keypad and even the app..." Read more

"...the lock would not take codes on the first try, would not auto-lock after 3 seconds, and made a very loud grinding sound before and after the lock..." Read more

"...been a problem every time I wanted to use and the code opened the lock but doesn't lock again how is supposed I won't recommend it MG" Read more

10 customers mention0 positive10 negative

Customers are dissatisfied with the performance of the lock. For example, they mention that the motor wouldn't work, the app is terrible, and the screwdriver doesn't fit. Some say that the lock looks used and has missing screws. The actuator in the motor failed after the first use, and that the app crashes every time.

"...Had it for a week, can’t set up the app because it crashes every time. Used it ONCE and got locked out having to call a locksmith...." Read more

"...There was a torn wire and nothing on the thing worked so apparently that one wire controlled the power and the lights and the keypad and even the app..." Read more

"...One for each main entry door. Installed the first one. The motor wouldn’t work. Called technical support. They told me they could swap it out...." Read more

"Hasn’t worked since I got it. I had to reset it upon unboxing which means it wasn’t exactly in new condition. Also, two of the wires were damaged...." Read more

Top reviews from the United States

AJVigs
1.0 out of 5 stars Avoid
Reviewed in the United States on April 5, 2018
Verified Purchase
terrible choice:( recommend purchasing a reliable lock given the importance of security and the convenience of function. Had it for a week, can’t set up the app because it crashes every time. Used it ONCE and got locked out having to call a locksmith. The same passcode will lock it but not unlock it, so literally just been using it as a normal deadlock with a key. For someone not tech savvy who requires a locksmith to install, even refunding/returning (which amazon graciously allowed..) will cost another $100 for a locksmith to come back and install a new reliable one. Awful choice to save a few dollars, wouldn’t recommend
2 people found this helpful
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Colt
1.0 out of 5 stars The absolute worst product I have ever used
Reviewed in the United States on April 7, 2018
Verified Purchase
The absolute worst product I have ever used, the screws that came with it don’t have the tops molded correctly so you would have to use pliers to turn them in since a screwdriver won’t work. There was a torn wire and nothing on the thing worked so apparently that one wire controlled the power and the lights and the keypad and even the app. Judging by some of the reviews I just read you’d be better off just locking yourself out of the house everyday.
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Joelle R SoCal
2.0 out of 5 stars Very loud/slow locking mechanism
Reviewed in the United States on March 5, 2018
Verified Purchase
I believe this product to be a return as the packaging was not great. Easy installation but once installed, the lock would not take codes on the first try, would not auto-lock after 3 seconds, and made a very loud grinding sound before and after the lock mechanism was slowly engaged. The app is also lacking as there is no way to know which code you are sending someone. I returned the item.
2 people found this helpful
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Joni VR
4.0 out of 5 stars I’m very satisfied with this product
Reviewed in the United States on April 30, 2018
Verified Purchase
I’m very satisfied with this product. I just wish the app was able to do more and had an interface that was more user friendly. But good product overall
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Derek
1.0 out of 5 stars This lock is pure garbage!!
Reviewed in the United States on March 8, 2018
Verified Purchase
Bought 2 of these. One for each main entry door. Installed the first one. The motor wouldn’t work. Called technical support. They told me they could swap it out. It would take 4-6 weeks. Told them I would just return it. I didn’t buy a new lock so I could wait 4-6 weeks to install it. So I tried installing the second one on the same door. The actuator in the motor failed after the first use. Returning both of them and trying a different brand.
5 people found this helpful
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Minor Gomez
2.0 out of 5 stars Absolutely no good for me is been a problem every time I ...
Reviewed in the United States on April 2, 2018
Verified Purchase
Absolutely no good for me is been a problem every time I wanted to use and the code opened the lock but doesn't lock again how is supposed I won't recommend it MG
One person found this helpful
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Keith Ayers
1.0 out of 5 stars Would return but I threw the box out already
Reviewed in the United States on October 11, 2018
Verified Purchase
Hasn’t worked since I got it. I had to reset it upon unboxing which means it wasn’t exactly in new condition. Also, two of the wires were damaged. User interface is cumbersome. It will only unlock the door with the master code. I have not yet been able to set up additional user codes although I’ve been trying since day one. But as I said, the user interface for the app is not at all good.
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KIP DRIVER
2.0 out of 5 stars Two Stars
Reviewed in the United States on March 15, 2018
Verified Purchase
Product was defective
2 people found this helpful
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