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Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results 1st Edition

by Denny Strigl (Author), Frank Swiatek (Author)

4.4 34 ratings

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The former head of Verizon is talking.
Can you afford not to hear what he has to say?

Are you delivering?

For managers, behavior is the real key to achievement. In order to stop struggling and start delivering, you need to close the gap between what you know and what you do. That's been Denny Strigl's method, and now it can be yours, too.

Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry. You'll learn how to:

Create a corporate culture where trust, respect, and integrity flourish- and employees and customers alike are appropriately served
"Eliminate the fluff," get focused, and stop wasting time on things that don't matter
Address issues proactively before they become problems--even employee performance issues
Get past your "blind spots," reinforce priorities consistently, and communicate with clarity
Master the Four Fundamentals of Management: growing revenue, getting new customers, keeping the customers you already have, and eliminating costs

Managers, Can You Hear Me Now? includes additional suggestions for bringing the best of your energy and passion into your work, helpful anedcotes from Strigl's career, simple self-assessment questions, and even a look at how your business day as a successful manager should play out.

Whether you're the CEO of a large corporation or run your own small business, the lessons from Managers, Can You Hear Me Now? are sure to come through--loud and clear.

ISBN-10

0071759131
ISBN-13

978-0071759137
Edition

1st
Publisher

McGraw Hill
Publication date

March 30, 2011
Language

English
Dimensions

6.2 x 0.9 x 9.3 inches
Print length

224 pages
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From the Publisher

Denny F. Strigl, former president and CEO of Verizon Wireless, spent four decades in the telecommunications industry. He serves on the board of directors of the Eastman Kodak Company, PNC Financial Services and PNC Bank, and Anadigics, Inc.
Frank Swiatek is a performance consultant and speaker who has had more than 3,400 speaking engagements and seminars and has worked for more than 25 Fortune 500 companies, including Verizon Wireless.

About the Author

Denny F. Strigl, former president and CEO of Verizon Wireless, spent four decades in the telecommunications industry. He serves on the board of directors of the Eastman Kodak Company, PNC Financial Services and PNC Bank, and Anadigics, Inc.
Frank Swiatek is a performance consultant and speaker who has had more than 3,400 speaking engagements and seminars and has worked for more than 25 Fortune 500 companies, including Verizon Wireless.

Product details

Publisher ‏ : ‎ McGraw Hill; 1st edition (March 30, 2011)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 224 pages
ISBN-10 ‏ : ‎ 0071759131
ISBN-13 ‏ : ‎ 978-0071759137
Item Weight ‏ : ‎ 1.04 pounds
Dimensions ‏ : ‎ 6.2 x 0.9 x 9.3 inches

Best Sellers Rank: #1,162,769 in Books (See Top 100 in Books)
- #589 in Management Science
- #9,738 in Business Management (Books)
- #11,864 in Leadership & Motivation

Customer Reviews:
4.4 34 ratings

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Denny F. Strigl
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Denny F. Strigl former president and CEO of Verizon Wireless spent four decades in the telecom industry. Among one of the most prominent architects of the wireless communications industry, he is also one of the most succesful and respected Fortune 500 leaders in the last 20 years. In his book, Managers, Can You Hear Me Now?, he presents techniques, skills, and strategies he used throughout his career.
Strigl is a member of the board of directors of Eastman Kodak Company, PNC Financial Services and PNC Bank, and Anadigics, Inc. He is a licensed commercial pilot and holds a bachellor's degree in business administration and a doctorate of humane letters from Canisius College in Buffalo, N.Y., and an MBA from Fairleigh Dickinson University in Rutherford, N.J.
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Frank Swiatek
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Frank Swiatek is a management and leadership speaker, consultant, and coach who has conducted over 3400 sessions for organizations throughout the United States and Canada. He has worked for organizations small and large, including over 25 Fortune 500 companies.
He was a performance consultant for Denny Strigl's organization for over 15 years, and got an inside view of the tremendous growth of Verizon Wireless under Denny's leadership.
Frank saw the concepts, skills, and practices that enabled Verizon Wireless sales to grow from $192M to $62B and customers to grow from 257,000 to 91.2M in 20 years.
He will be conducting in-house seminars, based on the book, which will be called The Results Seminar.
See more on the author's page

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4.4 out of 5

34 global ratings

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cassandra

This was quite the book! I never would have ...

Reviewed in the United States on July 10, 2016

Verified Purchase

This was quite the book! I never would have purchased this book on my own if it wasn't required reading from my company. I would say it's a fast read, and although there are many things that are common sense, there is also a little something that everyone can learn!

One person found this helpful

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Anthony G

First time manager here - Great stuff!

Reviewed in the United States on October 11, 2015

Verified Purchase

I was expecting this to be a boring read but I was pleasantly surprised. For first time and experienced managers alike, this book has a lot of great information to help you better understand the needs of your direct reports.

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Keith

You will definitely learn something new if your objective is ...

Reviewed in the United States on September 2, 2015

Verified Purchase

You will definitely learn something new if your objective is to hone your skills. the book is well written, especially the way it reviews the important points at the end of each chapter.

Reviewed in the United States on January 10, 2017

Verified Purchase

Book is a simple read and almost too much. And slightly repetitive.

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Amazon Customer

Great practical book that is succinct and full of useful ...

Reviewed in the United States on September 22, 2016