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Misfit Shine - Activity and Sleep Monitor
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Purchase options and add-ons
Brand | Misfit Wearables |
Material | Plastic |
Color | Grey |
Compatible Devices | iPhone 4S/5/5C/5S, iPad 3/4 and Mini, and iPod touch 5th gen |
Screen Size | 0.96 Inches |
Item Weight | 6.08 ounces |
Battery Life | 2976 Hours |
Sensor Type | Wearable |
Battery Description | Lithium-Ion |
About this item
- Swimproof, aircraft-grade anodized aluminum disc
- White LED progress and time display
- Wirelessly syncs with paired smartphone to upload data
- Automatically tracks steps, distance, calories, and light and heavy sleep
- Non-charging, replaceable battery lasts up to 6 months. Please refer the Installation and the Battery replacement Video before use.
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Important information
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new product, serious buyers only, if you have any questions call me, 805-5821108.
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From the manufacturer

Elegance with practicality.
The Misfit Shine is an elegant activity and sleep tracker that inspires you to live a more active life. Shine emits a halo of lights that shows your progress towards your daily activity goal while looking like a fashionable accessory. By seeing how active you are during the day, Shine helps motivate you to reach your goal every day.
Shine tracks running, walking, cycling, swimming (up to 50 meters deep) and other sports. The Misfit app then takes all of your hard work and turns that data into easy to read charts. Seeing your daily stats like steps, calories, distance and sports activities help you visualize where you’re headed and help you get to where you want to be. Shine’s long-lasting battery and automatic wireless syncing mean you’ll worry less about charging and more about staying active.
Shine can be worn anywhere and for any occasion. Dress it up or dress it down, you pick. Our range of sleek accessories include a sports band, leather bands, necklaces and clips designed for comfort, versatility and style.

Look Smart.
Shine was designed to complement any fashion statement. Diamond-cut aluminum makes Shine as beautiful and durable as your favorite jewelry and watches. And with a thinness of just 4 millimeter at its edge, it’s so comfortable you’ll forget you’re wearing it. Wear it how you want, wherever you want for any occasion.

Ditch your charger.
Shine runs on a replaceable coin cell battery for up to 6 months so you don’t have to worry about charging up. Once your Misfit app is open, synchronization is effortless using BLE (Bluetooth Low Energy). Storing up to 30 days worth of data before having to sync makes activity tracking feel like less of a chore.

Dive in.
Shine is waterproof to 50 meters, so you can wear it for your next scuba dive—or pool party. Reach your goal by taking that extra lap around the pool to see where your activity level stands.

Activity isn’t just steps.
Shine tracks cycling, soccer, tennis, basketball, swimming and more in addition to steps, calories and distance.

Connected partners.
Shine syncs with fitness and health apps like LoseIt!, Runkeeper, MapMyFitness, MyFitnessPal and IFTTT.

Sleep better.
Track total hours slept by breaking the data down into light and deep sleep to gain insight into one of the most important parts of a healthy lifestyle. Set sleep goals and alarms to help you get a good night’s rest.

Keep time.
Using 12 LED lights, Shine also functions as a watch using its elegant, minimalist interface.

Compatibility
Shine is compatible with iPhone 4S/5/5C/5S/6/6 Plus, iPod Touch 5th Gen and above, iPad 3/4/Air/Mini (all running iOS 6.13 and above), Samsung Galaxy S4/Note 3, Google Nexus 4/5 (Or other BLE ready Android devices running software 4.3 and above) and BLE ready Windows Phone running software 8.1 and above.
Videos
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Misfit Shine - Activity and Sleep Monitor
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Changing Battery Tutorial
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Product information
Brand | Misfit Wearables |
---|---|
Material | Plastic |
Color | Grey |
Compatible Devices | iPhone 4S/5/5C/5S, iPad 3/4 and Mini, and iPod touch 5th gen |
Screen Size | 0.96 Inches |
Item Weight | 6.08 ounces |
Battery Life | 2976 Hours |
Sensor Type | Wearable |
Battery Description | Lithium-Ion |
Product Dimensions | 5.24 x 1.97 x 5.91 inches |
Item Weight | 6.1 ounces |
ASIN | B00FDWN8RM |
Item model number | SH0AZA |
Batteries | 1 Lithium Metal batteries required. (included) |
Customer Reviews |
3.5 out of 5 stars |
Best Sellers Rank | #432,780 in Sports & Outdoors (See Top 100 in Sports & Outdoors) #942 in Activity & Fitness Trackers |
Is Discontinued By Manufacturer | No |
OS | _Windows, _Amazon_Fire, Apple_iOS, Apple_iOS, Android, Windows, Android |
Wireless communication technologies | Bluetooth |
Connectivity technologies | Bluetooth |
Special features | sleep_monitor, distance, pedometer, calories, fitness_tracker |
Other display features | Wireless |
Department | boys |
Manufacturer | Misfit wearables |
Date First Available | December 15, 2013 |
Warranty & Support
Feedback
Product Description
The Misfit Shine is an elegant activity and sleep tracker that inspires you to live a more active life. Shine emits a halo of lights that shows your progress towards your daily activity goal while looking like a fashionable accessory. By seeing how active you are during the day, Shine helps motivate you to reach your goal every day. Shine tracks walking, running, cycling, swimming (up to 50 meters deep)
Frequently Asked Questions
What mobile devices are supported?
Misfit Shine is compatible with iPhone 4S/5/5C/5S/6/6 Plus, iPod Touch 5th Gen and above, iPad 3/4/Air/Mini (all running iOS 6.13 and above), Samsung Galaxy S4/Note 3, Google Nexus 4/5 (Or other BLE ready Android devices running software 4.3 and above) and BLE ready Windows Phone running software 8.1 and above.
What do you mean by no charging ever?
The Misfit Shine is powered by a replaceable battery, found in quartz watches. Misfit recommends replacing it with a Panasonic CR2032 3V Lithium Coin Battery; other coin batteries may not be compatible. For battery installation, refer to the User Manual and view the battery installation video.
How do I sync my Misfit Shine?
To sync the Misfit Shine, download and open our Misfit app in the App Store on iOS, Google Play on Android and turn on Bluetooth. If the sync fails, you can reset the Shine by removing and reinserting the battery or turn off and back on the Bluetooth under your device settings or simply restarting your mobile device.
Why should I buy my Misfit Shine from Amazon?
Misfit products are sold through an exclusive network of authorized dealers selected by Misfit, including sold by Amazon.com. Misfit’s warranty policy covers only products purchased through authorized dealers. To ensure that your Misfit product is authentic and protected by our warranty, please purchase from an authorized dealer, such as Amazon.com. Misfit products sold through third-party marketplace sellers may not be authentic and are not covered by Misfit’s warranty policy.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance and sleep tracking of the biometric monitor. They say it's cool looking and the design is very simple. They also like the ease of use. However, some customers have reported that the device sometimes pops out of the wrist band. Customers are mixed on performance, accuracy, battery life, and syncing.
AI-generated from the text of customer reviews
Customers like the appearance of the product. They say it's cool looking, comfortable, and less expensive than other trackers. The design is very simple and clean, and smaller than a lot of other tracker.
"...Opposite to the Jawbone, it’s actually nicer looking “in person” than in the photos - you really can’t appreciate it until you hold it in your hands...." Read more
"...It's so very pretty, whether in the wrist strap or Bloom. It's look, replaceable battery, and automatically tracking sleep are it's pluses...." Read more
"...I'm sporting the white band with the grey tracker, and it's sporty yet fashionable...." Read more
"...That's not a big deal to many people, but it is nice that it's pretty and doesn't scream "I am a fitness band!" - you could wear it with a..." Read more
Customers like the ease of use of the product. For example, they mention it makes it very simple for them, it's easy to connect to the app on their phone, and the app is easy to use. They also mention that the tracker is easy and fun to use, and that it'd be a joy to use for cycling.
"...It’s a joy to use mostly because I usually just forget that I’m wearing it and when I do remember and check my app, I’m blown away by the stuff I..." Read more
"...Instant tracker ready to go! Placing the tracker in the band is easy, it just pops in, and the attachment clasps into the wrist band on either..." Read more
"...I don't mind the sporty look of the Up Move, it's less of a hassle for cycling, and I prefer the Move's app overall, although I wish it calculated..." Read more
"...repeated to get to the sync mode and the app is generally not very user-friendly or intuitive...." Read more
Customers like the sleep tracking feature of the biometric monitor. They say it's accurate and helps them wake up at the best moment in the morning. They appreciate the sleep analysis, which shows how long they were awake and how light their sleep was. The sleep function is spot on, and customers love the fact that it recognizes when they're asleep and is very accurate. They also like the phone notifications and heart rate monitoring. Overall, customers are satisfied with the sleep functionality and recommend it to others.
"...I certainly FEEL like I sleep better - these days, waking up a lot more refreshed than I used to...." Read more
"...It's look, replaceable battery, and automatically tracking sleep are it's pluses...." Read more
"...Shine is even worse here than the Up or Fitbit because it has no alarm to wake you when you're outside of "deep" sleep...." Read more
"...And I love the fact that it shows how long you were awake, the amount of light sleep you had and the amount of restful sleep you had...." Read more
Customers are mixed about the performance of the product. Some mention that it's waterproof, lightweight, the app is getting consistently better, and the device works great as far as tracking activity. However, others say that the app simply is not working, the native app is pretty clunky, and randomly just fails. There is also a lack of integration with other apps.
"...great company - still use one for workouts - but these are great for workout goals, not tracking overall daily activity)..." Read more
"...* LACK OF INTEGRATION WITH OTHER APPS - When I first got my Shine back in January, I have to admit that the software was kind of lacking, and there..." Read more
"...There's definitely more features in the app, such as tagging the activity your about to start, which includes a list of activities such as running,..." Read more
"...The app was very busy, I did not play with it much because I didn't like the feel of the fitbit right out of the box...." Read more
Customers are mixed about the accuracy of the product. Some mention that it helps them to track their daily activity, while others say that it does not provide a graph of experience.
"...to wear, easiest to use (since I never have to charge it), most accurate, and best of all, instead of hiding it like I did with all my other devices..." Read more
"...that would integrate with my business clothing, provide accurate readings for activities, monitor my sleep cycle, and I really wanted something that..." Read more
"...reasonably accurate, but with devices like these there is no absolute accuracy. The most important thing is for the device to be consistent...." Read more
"...Fitbit: It gives you reminders throughout the day via vibrating the band and lets you know when you have hit your goal...." Read more
Customers are mixed about the syncing of the product. Some mention that it syncs fine for the most part, while others say that it sometimes seems confused about what it's supposed to be sying. The Shine smartphone app sizing is the best, while the native app is pretty clunky. However, some customers say that the Misfit with any device is horribly buggy and does not always register with the first set of tapping.
"...The only annoying thing is I actually have to unlink and relink the Shines when I use different ones because the app doesn’t support multiple Shines..." Read more
"...The shine smartphone app syncing is the best I've seen...." Read more
"...The Shine seldom syncs the first time for me, so I usually have to try to sync it a couple times before it does...." Read more
"...The most common issue would be a failure to synch. Why does this occur?..." Read more
Customers are mixed about the battery life of the product. Some mention that the battery is nice, and it lasts at least 4 months per battery. However, some customers say that the product says the battery was low and that it has to be completely replaced.
"...* NO CHARGING - I never realized how big of a deal this was until about three weeks in I realized that I never had to take it off to charge it...." Read more
"...It's look, replaceable battery, and automatically tracking sleep are it's pluses...." Read more
"...I also had a really hard time putting the battery in...." Read more
"...Again, this is a no charging device, which really had me sold as I already have enough things to worry about without having to remember to charge my..." Read more
Customers are dissatisfied with the sturdiness of the product. They mention that the device sometimes pops out of the bracelet, and it falls out in many different wearing configurations. Customers also say that the shine is particularly prone to falling out of it.
"...(seems like a recurring theme in the reviews), 2) would get caught on my shirt sleeves, and 3) was in fact quite ugly...." Read more
"...shine sits in loosens just a tiny bit and it's enough that it starts popping out, at which point it's only a matter of time before it gets lost...." Read more
"...In fact, it HAS popped out of the sportsband twice (normally when I brush against something or go to put my hand in my pocket), but in both cases,..." Read more
"...She's been blessed to have found it both times that the unit has popped out of the band, but this last time it was found in the car seat of a child..." Read more
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HISTORY
My quick activity tracker resume is as follows: Fitbit -> Fitbit Ultra -> Fitbit One -> Jawbone UP -> back to Fitbit Flex -> Shine (mostly on the wrist). Basically I’ve been a Fitbit loyalist (bought and reviewed them on …) despite me having to replace each one of them at least a couple times a year because I would inevitably forget them on a shirt or something and accidentally throw them in the washer where they always died - I’ve actually never had a single one survive a wash. When I got the UP I was pretty excited because of the design from the pictures I saw. It quickly became a major disappointment because of how thick it was and how it 1) kept scratching my computer whenever I was typing (seems like a recurring theme in the reviews), 2) would get caught on my shirt sleeves, and 3) was in fact quite ugly. I stuck with it anyway because I dropped $130 on it *sigh* but eventually gave up after having to replace it THREE times because it would just stop working. And I even bought my Jawbone at the Apple Store - I thought all the stuff there was supposed to be really good - I can’t understand why out of all the activity trackers they sell there, they sell the Jawbone which is literally the worst rated activity tracker here on Amazon!
Anyway so back to Fitbit I went when the Flex came out which I used until… it started to smell. Like vinegar. It was pretty gross so I washed it…and then it died because water got into it. *sigh* My second Flex - same thing - started to smell after a few weeks. It also just didn’t really work all that well and was really annoying to charge all the time. Then I heard about the Shine through a friend who got hers on Indiegogo - finally broke down in a spat of retail therapy and got one here on Amazon. AND I LOVE IT. I actually recently saw the Shine highlighted in the latest iPhone 5 Apple ad (I have to say, the Shine is pretty Apple-esque in their design so I can see why they would show it off) so it reminded me to get one for my boyfriend…and to finally sit down and write up this review that I’ve been meaning to do for weeks now.
One thing I want to comment on from some of the reviews I’ve read about Shine in defense of the previous devices I’ve had in the past: yes, of course compared to Shine, my Fitbits and Jawbones were down-right ugly and toy-like but they were relatively easy to hide so it wasn’t actually that big of a deal (except for when I’m wearing a short sleeve shirt, in which case I just put it away in my purse). I never did the whole clip-on-the-bra thing because I always thought that was kind of weird but if I had a pocket I would just leave it in there and that worked fine. I guess the difference is, I actually WANT to wear Shine on the outside for people to see. Okay onto the review:
PROS
* STUNNING - I know everyone’s already said it but I just wouldn’t do it justice if I skipped it: the Shine is very obviously the most beautiful device on the market. Opposite to the Jawbone, it’s actually nicer looking “in person” than in the photos - you really can’t appreciate it until you hold it in your hands. I can wear it with just about anything and now I don’t have to hide it. :)
* SUPER COMFORTABLE - Again, not to just repeat what everyone’s said here but the thing is really thin and light. I rarely remember that I’m even wearing it no matter what I’m doing.
* SOLID BUILD QUALITY - The entire shell is made of aircraft grade aluminum and it FEELS great when you hold it or wear it - totally different from wearing any of the other plastic bands.
* NO CHARGING - I never realized how big of a deal this was until about three weeks in I realized that I never had to take it off to charge it. I’ve actually worn my Shine now for over five months without having to charge it (bought my first one in February this year and still haven’t ever had to charge it!). Pretty amazing. One of my greatest annoyances with my Fitbits and Jawbones was that I’d misplace or outright lost my charger (which was proprietary so I couldn’t just use my micro USB charger) ALL THE TIME and would have a week or two of gaps in my data - that alone made me quit a bunch of times. I know tons of my friends have had the exact same experience.
* TRULY WATERPROOF - This is kind of a big deal to me because I’ve had so many Fitbits die on me because they were definitely NOT waterproof as they claimed to be. I don’t need 50 meters waterproof since I’m not a swimmer or anything but I’d like it to last through my washer which my Shine has… probably a couple DOZEN times now. Including the dryer. This thing is really strong. Well it’s metal so I guess it’s supposed to be - still pretty amazing.
* ACCESSORIES! These guys have made a ton of money off of me by now since I’ve gotten pretty much every accessory they sell - helps me match better. My favorite is the Bloom Necklace which is gorgeous beyond belief; my next favorite is the black leather band which I can wear with just about anything - casual, business casual, etc. The silicone band that it comes with is pretty nice too - I know some people have said that theirs popped out but mine has stayed on my wrist all this time (five+months) so that hasn’t been a problem.
* TRACKS CYCLING - Okay this is way cool because neither the Fitbit Flex or the Jawbone could do this. Makes sense since I could only wear it on my wrist. With my Shine, when I go to spin class, I just take it out of the band, put it in the clip and clip it to my shoes and it tracks everything! There’s even a tile that comes up that shows that I was cycling.
* ACCURATE - see below for my little accuracy study. Basically, when compared to my Fitbits and Jawbone, the Shine was the least variable - readings were always very stable whereas with the others, I would get as much as +/-30% fluctuations even when I’m doing the exact same thing.
* AUTOMATIC SLEEP DETECTION - I totally LOVE this feature. Basically, I don’t do a thing and it just tracks my sleep and it does so amazing accurately. I have no idea how they do it but it just works. With my Flex I have to tap it like thirty times before it gets into sleep mode which was pretty annoying and made me never use the feature. Jawbone was a little easier - I just had to press and hold down the button for a few seconds. But for both Fitbit and Jawbone, I NEVER remembered to manually tag my sleep so I rarely actually got any sleep date whereas with the Shine, I get it, both the amount of sleep and the quality (deep vs. light) of my sleep… every night for the last several months.
* FRIENDS FEATURE - My girlfriends and I are all “friends” with each other on the Shine community so we’re all on each others’ lists in the app and can see how we’re each doing. The notifications are surprisingly not annoying and do in fact get me moving.
CONS
* LACK OF INTEGRATION WITH OTHER APPS - When I first got my Shine back in January, I have to admit that the software was kind of lacking, and there are still some features that I really wish it had. But since then it’s gotten way better - there must have been about 10 updates since then and everytime there’s something new. They don’t integrate into Runkeeper or MyFitnessPal which kind of sucks but it’s not the end of the world. I basically just use the Misfit App now and it’s fine. I do feel these guys are kind of missing the boat without integration into other apps but I guess I’ll deal with it.
* DOUBLE TAPPING TAKES TIME TO GET USED TO - The device doesn’t have any buttons so the way you make it display your progress or the clock is by double-tapping it. I know it took me a couple days to get used to it. I actually like the fact that it doesn’t have any buttons but this did take some getting used to. Basically, the trick is to wear it on your wrist or on your body somewhere and tap it there. If you take it off the band or the clip and lay it still on a hard surface (I don’t know why you would) the tapping doesn’t work as well.
* LACK OF LONG TERM VIEWS - The app is beautiful just like the device but it only has daily and weekly views. At least with the other products I’ve tried, I could view longer term data - like month-to-month how I’m doing. I know my friends who use the Fuelband (I’ve never had one myself) have lifetime points which to them was a big deal. Out of all the devices out there, it seems like the most obvious feature to have given how much more continuously I wear my Shine (I have months of continuous data as opposed to days) since I never have to charge it.
* LACK OF TRACKING OTHER DATA - For the longest time all you could get was activity and sleep data. They finally added food tracking (which is pretty fun to use because it’s just pictures rather than having to type stuff in which I never did in the other apps). And just now got weight tracking. But the weight tracking is manual rather than connected to my Withings Scale. I really don’t think I’m that obsessive about this kind of thing but I think hydration (which my trainer has always emphasized to me as being important) seems like it’d be a really great thing to be able to track how much water I’m drinking. I was able to do it in my other apps but not the Misfit app. Being able to enter in notes here and there would be nice too. Again not huge but you know.
* LACK OF MULTI-DEVICE SUPPORT - I know this is kind of nuts but I liked this so much that in addition to the grey one, I also bought the topaz AND the champagne one. The grey one is my go-to since it fits with just about anything I wear. The champagne one fits with my browns, yellows, and whites. But I think the topaz is the cutest but it’s harder to match so I save it for special occasions. It reminds me of a Tiffany blue - really classy. The only annoying thing is I actually have to unlink and relink the Shines when I use different ones because the app doesn’t support multiple Shines at one time. I know I’m probably not the typical Shine user but still - just sayin!
* NO TILES FOR YOGA - Again I’m probably being too picky here and it’s not like any of the other trackers could handle yoga either but it would have been nice if there was a tile for yoga since between spin and yoga classes, that’s the major of my exercise routine. My cheat on this is when I do yoga, I just tag it as swimming so I get more points (shhhh) since that’s basically how much effort I feel I’ve exerted after I’ve done yoga for an hour.
ACCURACY
My rather non-scientific study:
Given that I had a dresser full of these things I thought I’d do a quick study with the ones that still worked and see for myself (I actually ended up borrowing my friend’s Jawbone since the last one I had died and I never bothered to replace it):
Home to parents’ home - about 15 minutes:
Fitbit One: 1892, 1681, 1983, 1782 -> average = 1835, range = 302 (3rd place)
Fitbit Flex: 2043, 1879, 1683, 1912 -> average = 1879, range = 360
Jawbone UP: 1437, 1698, 1952, 1702 -> average = 1697, range = 515
Shine on wrist: 1884, 1932, 1859, 1861 -> average = 1884, range = 73 (winner = least variable)
Shine on hip: 1901, 1891, 1802, 1837 -> average = 1858, range = 99 (2nd place)
Home to work - about 7 minutes to the train, 15 minute train ride, and 4 minutes to the office:
Fitbit One: 1385, 1539, 1472, 1681 -> average = 1519, range = 296 (3rd place)
Fitbit Flex: 1623, 1573, 1631, 1278 -> average = 1526, range = 353
Jawbone UP: 1103, 1492, 1067, 1213 -> average = 1219, range = 425
Shine on wrist: 1540, 1505, 1512, 1484 -> average = 1510, range = 56 (winner = least variable)
Shine on hip: 1556, 1444, 1498, 1464 -> average = 1491, range = 112 (2nd place)
The short of it is that basically, these things are pretty variable from device to device and it’s hard to tell which one is ACTUALLY the accurate one - it’s not like I counted my steps manually. The Shine on the wrist correlated pretty close to my Fitbit Flex. The Shine on my hip was pretty close to my Fitbit One. Jawbone was just off. Anyway, when I thought about it I realized that it didn’t really matter what the _actual_ number of steps was, but I would expect that whatever the device reported to me, it would not be so widely different each time. My Fitbit Flex sometimes just felt like a random number generator. So in terms of consistency, which I decided was my most important measure, my Shine wins hands down - and what’s amazing is that it’s pretty accurate no matter where I wore it. I haven’t tried it with the Necklace since I just got it but maybe that’ll come in a later update.
CONCLUSION
If the fact that I’ve stuck with my Shine and basically have rarely taken it off for the last five months is any indicator, I totally love this little thing. It’s so obviously the best device on the market - best build quality, most comfortable to wear, easiest to use (since I never have to charge it), most accurate, and best of all, instead of hiding it like I did with all my other devices, I wear it confidently outside. I get TONS of comments and practically every time I fly the person next to me notices it and if they’re the talkative type, they always ask me about it. These guys should pay me a commission given how many people have bought this because of me! It’s a joy to use mostly because I usually just forget that I’m wearing it and when I do remember and check my app, I’m blown away by the stuff I learn about myself - but this review is already too long - sorry about that.
The bottom line is I’ve lost 17 pounds (down from 143 to around 126) since I started using it. Even cooler is I sleep on average nearly half an hour more and get around 25% more deep sleep than say three months ago. I certainly FEEL like I sleep better - these days, waking up a lot more refreshed than I used to. The sleep improvement almost certainly has something to do with the fact that I drink way less coffee than I used to (1-2 cups vs. 4-5 cups before) but seeing my sleep improving as I drank less coffee definitely encouraged me to keep going. It’s probably not just because of the device but it’s certainly helped and now I’m just addicted.
I really wanted to love the Shine. It's so very pretty, whether in the wrist strap or Bloom. It's look, replaceable battery, and automatically tracking sleep are it's pluses.
Now the minuses. For my Shine, I have to tap it repeatedly to see my progress - it just doesn't seem to acknowledge the double-tap most of the time. I usually wear my Shine in the Bloom, and since the chain is a little too short to view it without eye strain, I sync with the phone app to check progress - but this is problematic also. The Shine seldom syncs the first time for me, so I usually have to try to sync it a couple times before it does. Plus, the Shine seems to have to be really close to my phone to sync, so I end up holding my phone on my chest to sync it. (So, if I were to lose my Shine on a hiking trail, trying to sync with the app would not be an option to try to find it as I was able to find my Flex by watching the Fitbit app try to sync. I see there are apps for finding low bluetooth devices, but they're not free, meaning I'd need to pay for one of these apps "just in case" since I usually don't have a signal on hiking trails to download apps - the Misfit app does have a "show my shine" that lights up the Shine, but it works as reliably as the sync does, and it also seems to need to be really close to the phone to work, making it kind of pointless.)
Frustratingly, I scratched the back of the Shine getting it out of the Bloom the first day I had it - you just have to push so hard, and the "tool" on the chain is nothing but a tiny piece of metal that hurts my fingers (and scratches my Shine) while I'm trying to hold it and push (but that's really a review for the Bloom instead of the Shine).
One of the Shines I bought just wasn't performing as well as the others. After reading through Misfit's FAQs and a week of wearing it in different locations and comparing it to the other Shines I bought as well as the Fitbits we have, we found that it was only recording 60-70% of the steps taken. So, I contacted Misfit... and received a canned email response from their Support staff the next day telling me to wear the device in a location that "coordinates" with the activity... After a few emails back and forth over a few days, basically rewriting what I wrote in my original email to them since they didn't seem to read it, they wanted us to do more experimenting, stating that they had checked with their technical team and the Shine's "hardware and data are normal." How can they determine it's "normal" without observing the person wearing it and the activity being performed and then comparing it to the data collected? While I hadn't listed all of the testing we'd done before contacting them (because I didn't feel I needed to write that much), they got stuck on the fact that we also have Fitbits and seemed to only think we were comparing the Shine to the Fitbit. I'm sorry, but if you walk down the road wearing 4 devices, and 3 of the devices you're wearing records about a 1000 steps and the 4th one only records 650, then there's something off about that 4th device.
Bottom line, it's the data collection that's most important with these fitness devices, and you have to feel confident that it's collecting consistent and accurate enough data, or why would you continue to use it and develop routines with it? And if you know that it's only picking up 60-70% of the steps you're taking, instead of being encouraged to wear it and take more steps, you feel cheated and discouraged.
I put in a replacement request with Amazon, and they, painlessly, replaced the Shine. But I just can't recommend a product from a company with such poor customer service as Misfit appears to have. Standing behind your product does not mean refusing to believe you've produced a lemon. Misfit's response to the discrepancies between the Shines I bought was to point out people have different strides and that their math algorithms are different than other companies. There shouldn't be a difference in the data collected if I'm wearing two Shines on the same wrist - if there is a difference, then one (or both!) Shines are inaccurate. It's that simple.
I've owned and used several different fitness devices: heart rate monitors (several different Polar models and straps, great company - still use one for workouts - but these are great for workout goals, not tracking overall daily activity), BodyMedia armband (loved it and felt confident in the data being tracked, but wearing it in the same location is irritating after many months, and I had mine for years - then there's the monthly subscription fee...) and the Fitbits (really like, but it stands out with work clothes and dressing up, and though it "can" be worn other than the wrist, I'd lose it without a band - wish there was a stylish necklace for it).
I had occasion to contact customer service for both the Fitbit (battery charger cable stopped working) and BodyMedia (using sports suntan spray cracked the plastic cover), and I would recommend dealing with either of them as a company over the Misfit.
If you buy a Misfit, I recommend purchasing it through Amazon and not directly through Misfit, so if you get a lemon, you can get a replacement without dealing with their customer service.
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