Amazon.com: Customer reviews: Pogoplug Media Sharing Device - Remote Access to Your Media

Top positive review

Pogoplug -- Interesting device full of potential

Reviewed in the United States on December 30, 2011

I originally purchased a Pogoplug Pro with the intention of loading openWRT and running it as a test web server for various projects I'm working on. That was a very straight forward task, and I like the device so much so that I purchased two more of them within a few days, and a Pogoplug v. 4, which I just received earlier this week. I plan to use one for its originally intended purpose, which is to set up a personal cloud server-- one that can hold all the documents I always find I need but don't have on my pen drive when I need them. The device and pogoplug service makes doing this easy and convenient (and free once you own the device)-- no need to manually punch holes in my firewall-- something I can do myself, but not as easily as I can using pogoplug. I haven't had a chance to play with the pogoplug 4 device-- it appears to have a lot more potential, but if you just intend to do the personal cloud thing, I'm not certain you need all the power the device has. Assuming you can get a good price on a pogoplug pro, get it if it meets your requirement. If you want a platform for development, experimentation or play, pick up a pogoplug 4. Either way, the price of the device is worth it.

One person found this helpful

Top critical review

Critical reviews›

Christopher A Long

If it doesn't work, you're out of luck.

Reviewed in the United States on January 4, 2018

Be very careful. My device didn't work properly. The green light never came on indicating it was online, but it was. I registered it with them, the last step of which is to create your account. My account was created (I guess) because they have my email on an account, but I can't log in. When I ask for a password reset it never arrives, but it does recognize the email address. When I send a message to support I get an automated response that says to use their online forums, which pretty much say if the device is already registered there's nothing you can do but log in and remove the device from your account and re-add it. But obviously I can't log in. YOU WILL GET NO SUPPORT FROM POGOPLUG. Apparently their business model has shifted to their paid service so they just don't support this device anymore. A really sleazy way to do business.

2 people found this helpful

56 total ratings, 55 with reviews

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From the United States

Christopher A Long

If it doesn't work, you're out of luck.

Reviewed in the United States on January 4, 2018

Verified Purchase

2 people found this helpful

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C In Virginia

Pogoplug -- Interesting device full of potential

Reviewed in the United States on December 30, 2011

Verified Purchase

One person found this helpful

Helpful

Brian J Lambert

Not a NAS replacement. Awkward Backup.

Reviewed in the United States on April 9, 2013

Verified Purchase

Bought this thinking I could use it as a Networked storage device that would allow me to access my files away from home. And while it can do it, it's not what it was designed for.
Poor quality software and its insistence on slowly indexing every file make this product below acceptable quality.
The PC/Mac software allows you to access the drives as networked drives, but the software's primary purpose is to back up media and documents from your computer. I didn't want to exactly have a backup (I keep a USB hard disk plugged in for that) and it doesn't do a Time Machine/Clone backup, just scans for file types and dumps them in its own organization scheme. If you have a Mac and use iPhoto or Aperture, it even backs up the thumbnails Apple generates, which causes you to have thousands of excess files.
If you bypass the software and just use the drives as network attached storage, then you can get around this mess, but by default, Pogoplug indexes all your files which wreaks havoc with the drives and any manual backups you are trying to do.
In short- if you feel like tweaking settings and not using their backup solution, then you've got a decent NAS that is accessible from any mobile device or computer.

2 people found this helpful

Helpful

S. Seelam

Ok but great

Reviewed in the United States on June 4, 2013

Verified Purchase

Good support via email not phone. drive mapping has to be done every 2 -3 days not sure why it drops off

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Yerrick

Works great so far!

Reviewed in the United States on July 16, 2013

Verified Purchase

i just got it and it really doesn't take long and it works good off wifi (cellphone). for my uses as a graphic designer and needing various files from all my drives this is great. i recommend it even if you just wanted to use it around the house for streaming.

Helpful

rpghsr

Is not totally wireless

Reviewed in the United States on February 14, 2012

Verified Purchase

Product claims to be wireless but you have to read very carefully. It is wireless BUT you need to have an internet connection. If you need to transfer files from an iPad 2 and do not want to be connected to the internet (which is very, very slow for this product), do not buy this product.
Needs internet connection.
Amazon.com was great in setting up the return of their product. On a scale of 1 to 10, I will always give Amazon.com 10.

Helpful

ALEJANDRO SALLEG

EXCELENTE!!

Reviewed in the United States on January 2, 2013

Verified Purchase

EL PRUDUCTO FUE ENTREGADO CON LAS ESPECIFICACIONES MOSTRADAS, EN EL TIEMPO OPORTUNO Y EN LA FECHA ESTIMADA. RECOMIENDO 100%. EXCELENTE PRODUCTO!!

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The Guitarman

This thing sucks, don't buy it!

Reviewed in the United States on March 14, 2012

I don't know where to start. This product is garbage. Usually with hardware and software the companies improve their products and evolve over time. Popoplug has gone backwards. The product when I first got it was an okay product but it's gone downhill overtime.

Back when it was somewhat useful when I first got it, it backed up all of the music on my hard drive and allowed me to access it on my iPhone and iPad and iPod Touch. As I added new music to my collection the Popoplug was very slow updating it, and when I deleted stuff or modified my music (Such as album cover, artist name, album name etc..) it never got changed on the Popoplug. This was very annoying because I had compilation albums that were setup to be viewed by Artist name on my iPhone but Album Artist on the popoplug. iTunes match which is $25 a year has destroyed the need for a Popoplug.

When this worked all of my artists, albums, etc... showed up neatly. However I had a computer virus that forced me to reformat my hard drive. Once I reinstalled Windows I could not get the Popoplug to work. The only thing that worked was there 5GB Cloud service. I emailed Tech support and they took days to respond and were very unhelpful. Popoplug offers zero phone support. They made me download their new software which is very non user friendly.

The one thing I was using this for was because I downloaded old episodes of Howard Stern and I liked to listen to them in another room where I did my work. These shows were 2-4 hours and would not upload to iTunes match, so I used the popoplug to listen to them through my Bose Soundlink. After my computer crashed I would upload these to the 5 gigabyte cloud. Now I have come to learn that I didn't need to do this. Just add to my iTunes library and turn on home sharing.

This product is useless to me. Luckily I only spent like 50 or 60 bucks, but even then I still feel like I got ripped off. If you have an android I recommend the free service Google Music that gives you 20,000 songs. I would recommend iTunes match for use with any mobile or portable devices within the Apple universe which gives you 25,000 songs for $24.95.

For those of you who have more than 25,000 songs I don't know what to tell you. This product is supposed to provide you with unlimited cloud service but unfortunately it doesn't do what it's supposed to.

Update: I just downloaded an app called Stream to Me that pretty much does everything the popoplug does (or at least I used it for) and the app only cost $2 whereas the Popoplug required extra hardware. Stream To Me gives you access to any folder(s) on your computer remotely.

One person found this helpful

Helpful

I.T.Ma$ter

gogo pogo

Reviewed in the United States on January 23, 2012

Verified Purchase

I think this a great idea on it's own. Took a LONG time (48hrs+) in order to index my library of about a terabyte. Have had success streaming on an iphone. It seems a little temperamental at times. Also I noticed you need to have a good upload speed from your ISP or streaming video will be choppy at best or not work at all. It doesn't recognize my HP printer-but that is still a BETA feature...

Overall I am happy with this product-especially for the price-and LOVE having my own unlimited cloud for free!!!

Helpful

Eric

Garbage... Literally in the garbage

Reviewed in the United States on March 10, 2015

Verified Purchase

Ok I bought the blue one thought this thing is cool. Then I see this pink one think this should be cool 2. But nope it is a pain to set up. Which I could not. Keep in Mind I just set up the blue one so I know what I'm doing already this should have been a breeze. I don't think it works.

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