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Moto E (4th Generation) - 16 GB - Unlocked (AT&T/Sprint/T-Mobile/Verizon) - Black - Prime Exclusive - with Lockscreen Offers & Ads
Brand | Motorola |
Model Name | Moto E4 |
Wireless Carrier | T-Mobile, Verizon, AT&T |
Operating System | Android 7.1 |
Cellular Technology | 4G |
Memory Storage Capacity | 16 GB |
Connectivity Technology | Wi-Fi |
Color | Black |
Screen Size | 5 Inches |
Wireless network technology | LTE |
About this item
- Offers and ads display on the phone’s lockscreen. The latest version of the app disables lockscreen offers and ads
- Fast 4G LTE speed, 1.4 GHz Qualcomm Snapdragon 425 quad-core processor, 2 GB RAM with 16 GB internal memory and support for up to 128 GB microSD card
- Brilliant 5” HD display with water-repellent screen
- 5 MP front-facing camera and 8 MP rear-facing camera with flash
- Fingerprint sensor that unlocks the phone
- Enjoy the best of Android 7.1 Nougat with split screen view, Google Play Store, Google Maps, Gmail, and Google Assistant for hands-free voice commands
- Unlocked for freedom to choose your carrier. Compatible with AT&T, T-Mobile, Sprint, and Verizon networks
- Prime members get unlimited access to Prime movies and TV shows, Prime Music, Prime Photos storage, deals, and more with a pre-installed selection of Amazon apps
Important information
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Product Description
The new Moto E features a vibrant 5” HD screen designed to fit right in your hand. With its water-repellent coating, spills, splashes, or a little rain won’t get in your way. It takes beautiful sharp photos and selfies even in low light, with the 8 MP rear camera or the 5 MP selfie cam with an LED flash. It unlocks with your fingerprint. Moto E. Everything’s just right.
What's in the box
Product information
Product Dimensions | 5.69 x 2.8 x 0.4 inches |
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Item Weight | 9.6 ounces |
ASIN | B071YC3G5V |
Item model number | 01225NAAZN |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.0 out of 5 stars |
OS | Android 7.1 |
Wireless communication technologies | Cellular |
Connectivity technologies | Wi-Fi |
Display technology | LED |
Display resolution | 1280 x 720 pixels |
Other display features | Wireless |
Other camera features | 8.0 |
Form Factor | Smartphone |
Color | Black |
Whats in the box | Rapid Charger, Quick Start Guide |
Manufacturer | Motorola |
Date First Available | October 26, 2020 |
Memory Storage Capacity | 16 GB |
Standing screen display size | 5 Inches |
Weight | 9.6 ounces |
Warranty & Support
Feedback
From the manufacturer
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Visibly brilliantWith a vibrant 5" HD display and a compact design, this is a phone you’ll want to hold onto. |
Make a splashNever let spills, splashes, or a little rain get in your way. The Moto E uses a water-repellent nanocoating to protect your phone inside and out. |
Speed upSwipe and scroll through your favorite websites, quickly update your Facebook status, or watch streaming video without the wait. The Moto E gets a boost from its Qualcomm Snapdragon quad-core processor and 4G speed. |
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Expect the bestRun Android 7.1, an updated version of the world’s most popular operating system. Now spending less doesn’t have to mean settling for less. |
Smiles everywhereNever miss a moment with an 8 MP autofocus camera. Plus, take selfies worth sharing using the 5 MP front-facing camera. You’ll get great results even in low light. |
Touch and goUnlocks your phone using just your fingerprint. |
The best of Amazon on Android
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Effortless access to AmazonPopular pre-installed Amazon apps allow quick access to your content, order history, wish list, shipment updates, and more. |
Prime benefits everywhere you goA single sign-on experience provides Prime members with instant access to tens of thousands of movies and TV episodes, over one million songs, unlimited photo storage and backup, free 2-day shipping, and more. |
Shop more dealsShop a personalized selection of daily deals right from the home screen using the Amazon Widget. |
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What is an unlocked phone?An unlocked phone is a device that is not bound to any carrier or plan. It allows you to choose your phone first and your carrier second. Upon selecting a plan, simply insert the carrier's SIM card into the phone and you're ready to go. If you decide you want to change carriers down the road or want to take an international trip, it's as simple as replacing your existing SIM card with a new SIM and activating your new plan. |
What are the benefits of an unlocked phone?Freedom: Choose the carrier with the best service or price. If you find a better deal later, you have the ability to change to a different carrier. Travel: Take your phone internationally and use the carrier of your choice. It's as easy as inserting an active SIM card. Selection: Choose the phone with the features you want, whether or not your carrier sells it, and get more service options without a contract. |
How do I set up my unlocked phone?The first thing you’ll need is a SIM card for your desired carrier. When activated, the SIM card will let your phone connect to your carrier’s network. If you decide to upgrade to a newer unlocked phone in the future, you can easily remove the SIM card from your old phone and put it in your new phone—just make sure you get the right size of SIM card (nano, micro, or standard) for your phone. If you want to use your phone while traveling internationally, you can easily buy a SIM card for a carrier that operates where you’re traveling. As long as it’s activated, you can just swap SIM cards when you arrive at your destination. |
Moto E4 | Moto E4 Plus | Moto X4 | Moto Z Unlocked | Moto G5 Plus | Moto G Plus | |
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Customer Reviews |
4.0 out of 5 stars
656
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4.1 out of 5 stars
200
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3.6 out of 5 stars
104
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3.8 out of 5 stars
435
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4.1 out of 5 stars
2,184
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4.2 out of 5 stars
2,032
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Display | 5” HD 720p (1280x720), Up to 16 million colors, Lenovo Screen , 2.5D cover glass | 5.5” HD (1280x720),267ppi, GFF, 2.5D cover Glass | 5.2” FHD (1080×1920), 424 PPI, LTPS IPS, Corning Gorilla Glass | 5.5” AMOLED, 1440p Quad HD (2560 x 1440), 535 ppi, Corning Gorilla Glass | 5.2” Full HD 1080p (1920 x 1080), 424 ppi, Corning Gorilla Glass 3 | 5.5" Full HD display, 1080p, 401ppi, Corning Gorilla Glass 3 |
Main Camera | 8MP | 13MP | 12MP | 13MP | 12MP | 16MP |
Front Camera | 5MP | 5MP | 16MP | 5MP | 5MP | 5MP |
Android Version | Android 7.1, Nougat | Android 7.1, Nougat | Android 7.1, Nougat | Android 6.0.1, Marshmallow | Android 7.0, Nougat | Android 6.0.1, Marshmallow |
Processor / GPU | Quad-core 1.4 GHz , Qualcomm Snapdragon 425, or, Quad-core 1.4 GHz , Qualcomm Snapdragon 427 | Quad-core 1.4 GHz , Qualcomm Snapdragon 427 | Qualcomm Snapdragon 630 processor with 2.2 GHz Octa-core CPU and 650 MHz Adreno 508 GPU | Qualcomm Snapdragon 820 processor with 1.8 GHz Quad-core CPU and Adreno 530 GPU Natural Language Processor, Contextual Computing Processor | Qualcomm Snapdragon 625 processor with 2.0 GHz octa-core CPU and 650 MHz Adreno 506 GPU | Qualcomm Snapdragon 617 (MSM8952) 1.5 GHz octa-core CPU, Adreno 405 with 550 MHz GPU |
Battery Capacity / Charging | 2800 mAh / Removable / 5W/10W rapid charger | 5000 mAh / Embedded / 10W rapid charger | All-day battery / 3000mAh, Non-removable | Mixed usage up to 30 hours (2600 mAh) / TurboPower for up to 8 hours of power in 15 minutes of charging | All-day battery (3000 mAh) / TurboPower for up to 6 hours of power in 15 minutes of charging | All-day battery (3000 mAh) / TurboPower for up to 6 hours of power in 15 minutes of charging |
Fingerprint Sensor | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Size / Weight | 144.5 mm x 72 mm x 9.3 mm / 150g | 155 mm x 77.5 mm x 9.55 mm / 181g | 148.35 mm x 73.4mm x 7.99 mm / 163g | 153.3 mm x 75.3 mm x 5.19 mm / 136g | 150.2 mm x 74.0 mm x 7.7-9.7 mm / 155g | 53 mm x 76.6 mm x 7.9-9.8 mm / 155g |
Networks | GSM, CDMA, WCDMA, TDD, FDD | GSM, CDMA, WCDMA, TDD, FDD | 4G LTE (Cat11 DL, Cat5 UL), CDMA / EVDO Rev A, UMTS / HSPA+, GSM / EDGE, TDD LTE band 38/41 | 4G LTE (Cat 6), UMTS / HSPA+, GSM / EDGE | 4G LTE (Cat 6), CDMA/EVDO Rev A, UMTS/HSPA+, GSM/EDGE | 4G LTE (Cat 4), CDMA / EVDO Rev A, UMTS / HSPA+, GSM / EDGE |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, screen, and battery life of the cellular phone. They mention that it's intuitive, has a bright, vivid screen, with a responsive, accurate touch. Some appreciate the value for money, saying it' s a pretty good phone for the price. Customers also appreciate quality. However, some customers are disappointed with compatibility, and have mixed opinions on storage, and performance.
AI-generated from the text of customer reviews
Customers like the quality of the cellular phone. They mention that it's a very good phone overall, a great one for the price, has fantastic, clear and bright screens, and is a reliable smartphone that is cost effective. Some mention that the call quality is fair and does drop a lot of calls, but overall, it'a a good first smartphone for someone or as a backup to your flagship phone.
"...So the E4 actually feels *slightly* more responsive. Both phones have fantastic, clear and bright screens...." Read more
"This is a very good phone overall ... and a great one for the price!..." Read more
"Overall Impressions: An all around solid smartphone that is easy to activate on Verizon Postpaid (via Verizon's website as of late Oct)...." Read more
"...It's a great first smartphone for someone or as a backup to your flagship phone...." Read more
Customers appreciate the value of the cellular phone. They mention that it is a solid performance at this price point, and pretty good for a cheap phone.
"This is a very good phone overall ... and a great one for the price!..." Read more
"...At first it worked great, everything about it was awesome for the price. We were thoroughly happy with the product...." Read more
"...The fingerprint sensor works very well and is a great feature at this price point!!..." Read more
"...As others have noted, it’s a very good phone at any price but at $100 it’s a steal...." Read more
Customers like the battery life of the cellular phone. They mention that it has a removable battery and is easily replaceable. The 2800mAh battery is removable and is the same model as the GK-40 used on the Moto G4.
"...a smaller 5" screen, a removable plastic back cover and a removable battery...." Read more
"...Battery lasts a full day -- and then some -- I generally have 33%+ still left at the end of each day, vs the Grand Prime where I usually had to put..." Read more
"...Good battery life (approx 1 day heavy usage with cell enabled), very good user experience (no UI slowdowns in common usage), and better than..." Read more
"...7. The 2800mAh battery is removable and is the same model (GK-40) used on the Moto G4 Play phone...." Read more
Customers like the screen of the cellular phone. They say that it's bright and sharp, the colors look true, and the 720p display looks good. The camera is nice and gives very good pictures, and battery life is good. Overall, customers are satisfied with the screen and camera of the product.
"...Both phones have fantastic, clear and bright screens. In theory the G5 has more pixels, so should be more crisp...." Read more
"...The 720p display looks good and crisp enough for its size. Storage wise, though it's only got 16 internal, it's also got expandable storage...." Read more
"...The screen is bright and clear. I tried my Netflix and Prime movies on it and they came out clear. The external speaker is one of its weaknesses...." Read more
"...The display is great. The 8 Mp and 5 Mp cameras take great pictures. The fingerprint scanner works great for unlocking the phone...." Read more
Customers find the cellular phone easy to use. They say it's intuitive, works well, and is good size for one-handed use. The interface is great and the screen performance is crystal clear. The ads on the lock screen are easy to live with and are quite unobtrusive. The phone is smooth to operate and is not bad for $100. The screen is very responsive and the camera is good.
"...battery life (approx 1 day heavy usage with cell enabled), very good user experience (no UI slowdowns in common usage), and better than expected..." Read more
"...switched to glass screen protectors, which surprisingly, are easier to install than the matte or clear sheet type are. [..." Read more
"...I was able to get a SIM card from Ting, which uses Sprint, and setup was simple. The phone is easy to use, to read, to hear, and fun to explore...." Read more
"...are enabled, the Amazon ads never go full screen and are quite unobtrusive..." Read more
Customers are mixed about the performance of the cellular phone. Some mention it works really well, has solid performance, and the fingerprint reader works surprisingly well. However, others say that it doesn't work consistently, it frequently crashes and restarts the router, and it has occasional lag.
"...Mobile SIM card on the G5 Plus, and both phones worked perfectly without any additional registration...." Read more
"...Fingerprint sensor works great in unlocking the phone.- I like the capability of seeing specifics about messages from the lock screen.-..." Read more
"...reader never worked flawlessly, about 2 months ago it quit working at all...." Read more
"...Retro games up until the N64/PlayStation play perfectly fine. This includes MAME emulation such as NeoGeo MVS...." Read more
Customers are mixed about the storage of the cellular phone. Some mention that it has performance, more memory, more storage, the SD card slot is a huge plus, and the HD capacity was enough. However, others say that the phone has a terrible camera, low storage space, and many apps do not work properly. It's a pretty big phone and a great phone for the price. It has bloatware and can't store apps on a sd card.
"...It's a faster u3 type which is better to use as internal storage...." Read more
"...Keep in mind it only comes with 16 gig of memory. It does have a micro SD card slot so I installed a 32 gig card...." Read more
"...Storage wise, though it's only got 16 internal, it's also got expandable storage...." Read more
"...most networks, has a nice look and feel, latest operating system, 16 gig built in (added another 16 gig card) she will be good to go...." Read more
Customers are dissatisfied with the compatibility of the cellular phone. They mention that it stopped being able to recognize a SIM card, and some customers have reported issues with the antenna. Some customers also say that the phone is not Verizon compatible and that the antenna seems to have failed.
"...However, Verizon is a big pain. The E4 works on Verizon but a new SIM card must be registered with a Verizon device first, before using it on the E4...." Read more
"Really bad phone. First one did not recognize SIM cards at all. Tested multiple SIM cards, and all worked in other phones, just not the E4...." Read more
"...These phones tend to get a SIM card missing error. Tried all sorts of fixes. I'm a tech so, I try most options that manufacture techs use. No go...." Read more
"...We had issues were it would t recognize the SIM card all of a sudden...." Read more
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The E4 has a smaller 5" screen, a removable plastic back cover and a removable battery. The G5 Plus has the bigger 5.2" screen, a non-removable metal cover and a non-removable battery. The specs say that the G5 Plus should be faster, and in real life, Chrome browser pages do load faster on the G5. However, the web pages on the E4 seem to scroll just a bit faster than the G5 when I move my finger up and down (Maybe it's because the E4 has a 720p screen compared to G5 Plus's 1080p screen, fewer pixels to move? Maybe it's because the E4 is running Android 7.1.1 but the G5 Plus is running Android 7.0). So the E4 actually feels *slightly* more responsive. Both phones have fantastic, clear and bright screens. In theory the G5 has more pixels, so should be more crisp. But my eyes are getting old so I can no longer see the finest details, so the two screens look pretty much the same to me. Both phones have a built-in FM tuner, which is a nice thing to have every now and then. Both phones have a fingerprint reader, which I don't use as a fingerprint reader, I use them as the back/home/menu buttons. The camera on the G5 Plus is supposed to be a lot better than the E4, but I haven't tested them side by side, so I can't say.
I think the choice between the two phones depends on your preferences:
* size (5" versus 5.2" screen)
* look and feel (plastic back versus metal back)
* battery (removable versus non-removable)
* camera (8MP versus 12MP)
* price (about a $100 difference)
Some words about Verizon:
tl;dr: I can confirm that both the G5 Plus and E4 work on T-Mobile and Verizon. However, Verizon is a big pain. The E4 works on Verizon but a new SIM card must be registered with a Verizon device first, before using it on the E4. Or, Verizon must be somehow notified of the E4's IMEI number before the SIM card registration takes place.
Longer story:
I went into the Verizon store and asked for a SIM card and a $40/month prepaid plan. The Verizon person verified that the phone was indeed compatible with the Verizon network by inserting a working Verizon SIM card into the E4. Next, the Verizon person inserted a new SIM card, entered my information, assigned me a new phone number, and scanned the SIM card number and the IMEI number into the system to create a new account for me. (I have never used Verizon before, so I don't have an existing Verizon account.) When the phone powered up, it went through a registration process. Unfortunately, Verizon's registration process in the backend seems to support only devices sold through Verizon. So the activation process barfed in mid-stream.
The Verizon person spent the next 2 hours on the phone with various customer support and technical support people. There were many obstacles: The registration process had been partially completed, so that my credit card was already charged $40 (+tax/fees), but a Verizon account was not created with the new phone number, so they couldn't perform certain administrative functions through the (non-existing) Verizon account. They could not refund the credit card charge because apparently, Verizon stores are no longer able to refund a Prepaid Plan purchase. The Customer Service person on the phone attempted to manually attach the IMEI number of my phone to the order, but their backend system threw up an error.
Finally, they resorted to throwing away the first SIM card and phone number. They took a new SIM card, another phone number, and registered that SIM card with a fake IMEI (or maybe it was an IMEI of another known Verizon phone). That allowed them to successfully create a Verizon account for me. But the problem now was that I was going to be charged twice for the $40 prepaid plan. So they transferred to another Customer Service number which had the ability to transfer my payment from the first order to the second order. This second SIM card worked on the E4. The whole thing took about 2 hours.
When I came home, I swapped my T-Mobile SIM card on the G5 Plus, and both phones worked perfectly without any additional registration. So I can confirm that both the E4 and G5 Plus work on both T-Mobile and Verizon.
My conclusion: If you already have a Verizon SIM card, you should be able to plop it into the E4 and it should work. If you need to get a new SIM card, then Verizon's system must somehow be notified of your phone's IMEI before it can complete the SIM card registration process. Good luck.
PROS:
- Much faster than the Galaxy Grand Prime -- the extra 0.5 GB of memory makes a difference.
- Battery lasts a full day -- and then some -- I generally have 33%+ still left at the end of each day, vs the Grand Prime where I usually had to put it on the charger by 7pm (even with a new battery).
- Fingerprint sensor works great in unlocking the phone.
- I like the capability of seeing specifics about messages from the lock screen.
- Call quality is fine and wifi calling works well with T-Mobile.
CONS:
- The app icons do not have the bubble showing the number of messages unread (and there's no way of setting it up)
- The fingerprint sensor works inconsistently in authenticating specific apps
In an attempt to not recover what other reviewers have mentioned on the display and CPU performance. I will jump straight to the issues that prevented me from buying this sooner: 1) How difficult it would be to activate the E4 on Verizon PostPaid, 2) I/O performance to flash memory (rarely covered but it is as important and sometimes more so than CPU benchmarking), 3) performance when playing back videos, and 4) Emulation of retro gaming systems.
1) There are numerous reviews and questions stating that it was difficult/impossible to get this phone activated on Verizon post paid. As of late october, these issues appear resolved on the Amazon Prime version with ad's. The activiation process requires two steps: the first is to obtain a verizon nano sim card which can be had for free by calling *611 from a Verizon cell phone and asking for a nano sim to be shipped out. The second step is to follow the directions from the Verizon wireless video on activating a new device to an existing line (search google for "Verizon Wireless how to activate device video", this video contains a walkthrough to activate the phone).
No calls to Verizon were required to get this phone activated and there were no special tasks that I needed to perform. Get a sim, follow the online activation process, and your done. With a nano sim this phone can be activated in 5 minutes from your house.
2) I/O performance is something that is often left out of phone reviews, but I tend to find to be the most important factor from a usability standpoint (poor I/O performance results in waiting on apps to load/screens to load/etc). Using the AndroBench I/O benchmarking utility the internal flash memory performance of this unit
Internal memory: E4's Score - (other phones benchmarked with AndroBench)
Sequential Read: 234 MB/sec - (Galaxy S7 233 MB/Sec)
Sequential Write: 42 MB/sec - (Galaxy S6 40 MB/Sec)
Random Read: 31.64 MB/Sec, 8100 IOPS/s 4KB (Galaxy S6 23 MB/Sec, iphone 6S 22 MB/Sec)
Random Write: 24 MB/Sec, 6257 IOPS 4KB (LG G4 6 MB/Sec, S8 3 MB/Sec)
Internal memory read/write performance is phenomenal for this price point. This will not match the new generation of phones launching now (such as the iphone 8 or the next S line of phones), but the performance is way more than expected on this phone. Its clear that Moto did not cheap out on flash chips for this phone. Since you will almost assuredly need an SD card for this phone given that it only has 16 GB of storage, I have also benchmarked writing to an SD card as well (Samsung EVO Select UHS 3, 64GB):
SD Card Speed:
Sequential Read: 81 MB/Sec (rated to 100 MB/sec)
Sequential Write: 37 MB/Sec (rated to 90 MB/Sec),
Random Read: 11 MB/Sec 2930 IOPS
Random Write: 3.55 MB/Sec 908 IOPS.
3) I am always concerned about low end phones with video playback, mainly will video playback actually use hardware decoders and what will the battery life impact be on watching video on the phone. Thankfully hardware decoding of H264 videos seems to work and battery life is not an issue even with live streams. I would expect to be able to get 5-6 hours of this unit with just straight video playback.
4) Retro games up until the N64/PlayStation play perfectly fine. This includes MAME emulation such as NeoGeo MVS. The screens touch display however is not suitable for playing these type of games without a controller. If you plan on playing classic games, save yourself some trouble and buy a controller.