Top critical review
1.0 out of 5 starsPossibly does not support a add on video card - To be confirmed yet by other buyers.
Reviewed in the United States on June 18, 2018
WARNING: Dell was unable to confirm to me that this supports a separate video card.
I bought this model for a business environment and planned on adding just a Geforce GT 720 video card for dual display purposes (hdmi, dvi) . After connecting both monitors I had no display whatsoever. I shutdown and removed one display from the card and still would not activate the display.
1. Took card out and hooked up internal hdmi - Computer display works.
2. Boot from add on GT720 - No display - monitor(s) report "No signal detected".
3. Performed bios update to latest 6/12/18 and still no display.
4. Tested add on video card in known working older dell and works perfectly.
5. Dell support says they do not support 3rd party video cards ( of course) but would never confirm that you can add one (weird).
6. Dell support said MB is probably bad or you need a power supply upgrade to run that card. I asked what the upgrade power supply is and they had no clue.
Computer does boot up with add on video card. I can hear the typical windows boot up music. I booted with both cables on the add on video card and then switched the hdmi to the internal (on board) connector and display came to life to the windows 10 pro desktop login.
I highly doubt this is a MB issue. Dell released a bios update just recently to address related issues with video cards but it seems this does not fix the problem. I have concurred that this particular model does not support a video upgrade of any type. Your either going to use the on board hdmi / display port ; ports or nothing at all.
If you have one of these it would be nice to know if you have been successful in adding a video card to it.
