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	This Item LG Smart Security All-in-One Indoor Smart Security Camera with ADT Canopy Service (LHC5200WI)	Recommendations LIWAN Indoor Smart Security Camera, 2.4G Indoor WiFi Cameras for Pet Dog Cat, Motion Tracking, 24/7, 2-Way Talk, Phone APP, Cloud & SD Card Storage	dummy WiFi Camera Indoor Security Camera 2K 5GHz & 2.4GHz Security Camera Cameras for Baby/Elder/Dog/Pet Camera with Phone app Smartphone	dummy WiFi Camera Indoor Security Camera 2K 5GHz & 2.4GHz Security Camera Cameras for Baby/Elder/Dog/Pet Camera with Phone app Smartphone
	See details	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	Currently unavailable.	-35% $12.99 List: $19.99	-50% $19.99 List: $39.99	$41.99
Delivery	—	Get it as soon as Thursday, May 16	Get it as soon as Wednesday, May 15	Get it as soon as Wednesday, May 15
Customer Ratings	2.926	5.01	4.2176	4.2176
Picture quality	—	—	4.6	4.6
Motion detection	—	—	4.5	4.5
Night vision	—	—	4.4	4.4
Value for money	—	—	4.1	4.1
Sold By	—	Beayong Direct	SZchuanghuikuajing	SZchuanghuikuajing
power source	Corded Electric	Corded Electric	Corded Electric	Corded Electric
video resolution	1080p	2K	2K	2K
wireless tech	Wi-Fi	Wi-Fi	Wi-Fi	Wi-Fi
night vision range	—	—	50 feet	50 feet
mounting type	Wall Mount	—	Tabletop Mount	Tabletop Mount
alert type	Motion Only	Motion Only	Motion Only	Motion Only
low light technology	Night Color	—	Night Color	Night Color

What's in the box

LG Smart Security Camera^5V Adapter

Looking for specific info?

Product Description

LG Smart Security Home Monitoring system with Optional ADT professional monitoring service available with Full HD Video Camera and Home automation control. A Smart Home security system with optional ADT Canopy professional monitoring service. There is no monthly fee required for live viewing and home automation control. There is no long term contract for ADT monitoring service. The monthly subscription has ability to cancel at any time. Full HD live video monitoring with night vision and optional 24/7 continuous cloud recording based on 7-day video history or 30-day video history. Advanced motion detection with object and person detection capability to reduce false alarms. 2-way talk, temp/humidity sensor, and over 100dB built-in siren. Quick and easy setup using Wi-Fi connection. Get smartphone or tablet push alerts and email alerts when alarm is tripped or motion is detected. Bank level grade secured connection with end to end video encryption, compatible with z-wave accessories.

Product information

Indoor/Outdoor Usage

Indoor

Compatible Devices

Tablet, Smartphone

Power Source

Corded Electric

Connectivity Protocol

Wi-Fi

Controller Type

Amazon Alexa

Mounting Type

Wall Mount

Video Capture Resolution

1080p

Color

Black

Number of Items

1

Included Components

LG Smart Security Camera^5V Adapter

Wireless Communication Technology

Wi-Fi

Form Factor

Bullet

Item dimensions L x W x H

5.4 x 5.4 x 3.4 inches

Batteries Required?

No

Item Weight

12.8 ounces

Low light technology

Night Color

Alert Type

Motion Only

Room Type

Office, Kitchen, Living Room, Classroom

Video Capture Format

MPEG-4

Unit Count

1.0 Count

International Protection Rating

IP65

Product Dimensions

5.4 x 5.4 x 3.4 inches

ASIN

B01LYIGLTW

Item model number

LHC5200WI

Customer Reviews

2.9 26 ratings

2.9 out of 5 stars

Is Discontinued By Manufacturer

No

Date First Available

September 15, 2016

Manufacturer

LG Electronics

Feedback

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Customer reviews

2.9 out of 5

26 global ratings

5 star

31%

4 star

0%

How customer reviews and ratings work

Customers say

Customers like the ease of setup of the security camera. They mention it's very easy to connect and use. They appreciate the sleek and inconspicuous design. However, some customers have reported issues with the performance and noise. They say the camera and app failed to operate and the saved videos never loaded. Opinions are mixed on the video quality.

AI-generated from the text of customer reviews

10 customers mention7 positive3 negative

Customers find the setup of the security camera to be easy. They mention that it's convenient to use and connect to their home.

"...Easy to carry and easy to connect with the use of the ADT Canopy App. Camera quality is superb." Read more

"Pros-Easy to set up-Doesn't look like a security camCons-..." Read more

"...But it was very easy to install and run. Can see everything clearly on my iPhone. Great product, excellent service!" Read more

"...What am I supposed to do if I lose or break my phone? The unit is not set up to allow any 3rd party device (dongle, keypad, alexa command, etc) to..." Read more

5 customers mention5 positive0 negative

Customers are satisfied with the appearance of the security camera. They mention that it is sleek, unobtrusive, and stylish. They also appreciate the black coloring and the perfect image.

"...Very stylish and inconspicuous due to the black coloring. Easy to carry and easy to connect with the use of the ADT Canopy App...." Read more

"Great product overall. I like the design, and option to choose ADT service whenever I want...." Read more

"...There are 2 red eyes looking to you!The image is almost perfect! And the angle takes almost the entire living room...." Read more

"Sleek and unobtrusive you wont even know its there and even when you see it, it doesn't look like a camera so it hides in plain sight...." Read more

3 customers mention3 positive0 negative

Customers are satisfied with the quality of the security camera. They mention it's a great product and pretty awesome.

"...Can see everything clearly on my iPhone. Great product, excellent service!" Read more

"...It doubles as an IP cam AND smart hub. Its pretty awesome." Read more

"Great product..." Read more

3 customers mention3 positive0 negative

Customers like that the security camera doubles as an IP cam and smart hub.

"...Also I like the fact that the camera acts as a hub. I can connect many different devices to this hub." Read more

"...You don’t need them for the unit to function. It doubles as an IP cam AND smart hub. Its pretty awesome." Read more

"Def worth the price tag. You’re getting a smart hub AND IP cam. Bought this to keep an eye on my pets while im at work." Read more

9 customers mention5 positive4 negative

Customers are mixed about the video quality of the security camera. Some mention that the quality is excellent, superb, and very good in terms of quality. They love the video feed and say that the night vision is clear. However, some customers say that it's the worst product ever and a waste of money.

"...Camera quality is superb." Read more

"...This was a ridiculous and silly waste of time. DO NOT BUY THIS!!!! They will tell you immediately after you buy it that it is not supported...." Read more

"...absolutely love that the video clips are five minutes long and can record up to 1080P. Keep an eye on your data if you have a limit...." Read more

"...Can't connect, can't reset, can't do anything. Worst product ever. I do NOT recommend it." Read more

5 customers mention0 positive5 negative

Customers are dissatisfied with the performance of the security camera. They mention that the camera and app fail to operate, do not record properly, and will not play back. The service stopped in January 2018, and the app never loads saved videos.

"...Please tap below to retry. It never works. Same with the app, never loads saved videos. I'll try and return this thing." Read more

"...It worked fine for about a year, but service stopped in January 2018..." Read more

"...Some video clips do not record properly and will not play back...." Read more

"...The first two days were good up until yesterday when the camera and the app failed to operate. Save your money and get an Arlo or Zmodo" Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the noise produced by the security camera. They mention that the flashes all the time and the ticking noises go crazy. The alarm sound is very loud.

"...The alarm sound is very loud. Keep that in mind...." Read more

"...Awkward. What's the point of connecting to Z-wave devices if you can't really use them. That door sensor in the other room?..." Read more

"...Red light flashes all the time and ticking noises go crazy. Can't connect, can't reset, can't do anything. Worst product ever. I do NOT recommend it." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the video connectivity of the security camera. They say that the video didn't record to the server correctly, some video clips do not record properly, and the video is currently unavailable. They also mention that the recordings cannot be saved on their device and that the videos are useless for police investigations.

"...Playing videos in history = Video is currently unavailable. Please tap below to retry. It never works...." Read more

"...The recordings cannot be save on your device, there is no way to save them!..." Read more

"...-Doesn't look like a security camCons- Only records SD video online not HD which negates the point of having HD it also squeezes..." Read more

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Top reviews from the United States

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JY

Great security cam

Reviewed in the United States on April 15, 2017

Verified Purchase

Don’t’ usually write reviews but I was very satisfied with this product. Very stylish and inconspicuous due to the black coloring. Easy to carry and easy to connect with the use of the ADT Canopy App. Camera quality is superb.

2 people found this helpful

Helpful

AJ

Discontinued

Reviewed in the United States on February 16, 2017

Verified Purchase

I still love the alarm system but I hate that ADT is discontinuing the product and shuttle it down. I'm sad about it, but I am going with the SmartThings setup ADT is releasing.

**UPDATE AUG 20, 2017**

This is a perfect hub. Has a lot of devices it can connect to. I have bought a smart light bulb, but the one I bought was cheap and keeps flashing. I am going to purchase Phillips Hue when I can. But I love customizing automations and making the lights turn RED when the alarm goes off.

BTW if you do have any return issues or replacement needed you have to contact the seller on Amazon. They are pretty quick at getting you a new unit, takes about business days once they have it.

LG Smart Security All-in One Home Monitoring Camera Hub with Optional ADT Monitoring Service (LHC5200WI)

I am going to go through this review with a unique perspective: I work for ADT. Therefore, I am familiar with how alarms work and specifically, how Pulse works. ADT Canopy and thus the LG Smart Security is not for everyone. I will go through each example and completely explain the limitations of the the product. Also, I will do my best update when updates happen -- because I do expect updates to be rolled out (already they added features and the product just launched).

**WHAT I LIKE**
I like a lot of the product, and for the most part it does exactly what I need. I am renting and my wife has never had her own place. So when she is home alone she feels uneasy, and I wanted to have the alarm so she can breathe easy at night. The alarm works great. The motion settings works surprisingly well. I know motion detector's are famous for setting a lot of false alarms -- especially with pets. So far even with a very large dog we have had no false alarms during the night when the dog is allowed to walk around. We even tested it and talk to him through the two way feature and he comes to the alarm and walks around and it does go off. I also had my five year old son crawl around like a dog and the alarm did not go off. Once I did it goes off though. That is on the "People" setting. Change it to all motion it will go off however.( Note: When it's at this setting, it is harder to set the alarm off. Keep that in mind. )

The alarm sound is very loud. Keep that in mind. With the first week you will probably set the alarm off a few times forgetting you armed it when you left, and if you come home at night your neighbors might be mad at you. However that won't always happen and hopefully you will get in a good groove of turning the alarm off before coming into the home ( Note: You can make the Entry Delay up to 120 seconds if you are afraid of this happening and want to give yourself more time to turn it off ).

There is a slight delay in the video. If you are at home you will notice it, but it's not a huge deal. The video feed can also stay live. I have it on my computer locked on a tab (in Safari) and all I do is click it and see the live video in my living room. It's pretty awesome.

I do also love how it has a humidity and temperature sensors built in. This would help with programmable thermostats and keeping your electric bill down. I can't have those right now, but one day I might be able to!

**WHAT I DON'T LIKE**
I also absolutely love that the video clips are five minutes long and can record up to 1080P. Keep an eye on your data if you have a limit. I love how clear -- especially on the night vision ( which is black and white BTW ). However, I put this under things I don't like -- and why this product has a four star instead of a five star -- because there is currently no way to email or download clips. Cops will tell you they will need that footage and you will just have to say sorry no can do! Keep in mind, this product just launched, and similar services launched with the same limitations. I am willing to live with this but it's important to keep in mind when purchasing this device.

I also like you can add door and motion sensors, but I find it odd that they don't trigger the alarm. They can only be set for "Activities". So, for instance, if you have a motion sensor and walk in front of it a light turns on. Or when you open your front door the light automatically turns on. I personally don't mind it can't be connected to the alarm, but I think it could make the product more expandable if they allowed these sensors to be used that way.

Another missing feature (currently -- and I maybe wrong, too) is creating separate users. I AM SURE this is an update coming because it would be odd that currently when I disarm the system it says "Disarmed by Allen Straith". Well, duh dummy. No one else can disarm it. The only reason they would say this is if one: There are currently ways of creating other users, or two: the feature is coming just is not ready yet. However, I have asked someone in the department who is troubleshooting this system and they told me currently there are no way to create other users.

**WHAT IF I HAVE ADT PULSE -- SHOULD I SWITCH**

I would say not right now. This product is really is for Renters and people who own condo's or small homes. If you are in a house with three or more bedrooms this would be pointless as an alarm system. Also, it lacks features that you currently have and would depend on (such as downloading clips and ending them to cops).

**MY FINAL THOUGHTS**

I love my alarm system. I love learning new things that it can do. I'm going to be getting some lights and motion sensors so I can have lights in my living room and hall turn on automatically when you walk in front of it. I love the video feed and my wife loves being able to talk to our dog Oreo when she is gone. It's pretty cool.

**UPDATE APRIL 17th 2017**

So far I have enjoyed having the alarm. Only one false alarm, and not sure what set it off but since Feb 2017 we haven't had any but the one false alarm. I would recommend having a tablet with a PIN code near by just for the alarm system so if your phone dies you will have quick and easy access to disarm it. Still enjoy and have my service!

19 people found this helpful

Helpful

Alex

OK yeah, its really bad...

Reviewed in the United States on June 26, 2017

Verified Purchase

1/18/2018: ADT Just cancelled this whole thing. Dont buy it. Discontinued.

So far it's just OK, but if I cant get it to work right, it's going back in the box and sent back. I signed up for the 7 day cloud storage 6 hours ago and my order is still 'processing.' Really? I want to set it up and start using the functions, but it tells me to subscribe. I DID ALREADY.

EDIT: So the subscription finally worked. But now I can see only a screenshot of the recorded videos. Playing videos in history = Video is currently unavailable. Please tap below to retry. It never works. Same with the app, never loads saved videos. I'll try and return this thing.

4 people found this helpful

Helpful

Tachi C

Missed opportunity-no useful connectivity.

Reviewed in the United States on August 2, 2017

Verified Purchase

As others have said, the system is extremely easy to set up. Video quality is excellent. It connects easily to other Z wave devices. HOWEVER, any other devices connected to it can only trigger alerts--not alarms. Also, there is no way to activate, or deactivate this alarm without a phone or internet connected tablet. What am I supposed to do if I lose or break my phone? The unit is not set up to allow any 3rd party device (dongle, keypad, alexa command, etc) to disarm it. To let the pet sitter in when I'm on vacation, I would have to remotely turn the system off when the sitter is at the door. Awkward. What's the point of connecting to Z-wave devices if you can't really use them. That door sensor in the other room? You'll get an alert that it opened, but it can't trigger an alarm. Really.
The final insult was ADT. I spoke to 4 people in their customer service and technical support group. Three of them knew nothing about this device. Instead, they used my call to try to sell me a custom $$ ADT solution. The 4th person, in Canopy support group, new of the devices existence, but she could only help with Canopy service --no device technical support.
So in summary, if your home security need is confined to 1 room and satisfied by 1 camera and 1 motion detector, this is a great solution. If you need more than that, like a door sensor, keep looking.

3 people found this helpful

Helpful

illastik

Great product

Reviewed in the United States on April 18, 2017

Verified Purchase

Great product overall. I like the design, and option to choose ADT service whenever I want. I didn't want the long 1-2 year contract, so the ability to subscribe and unsubscribe whenever I want is important. Also I like the fact that the camera acts as a hub. I can connect many different devices to this hub.

One person found this helpful

Helpful

Ashley

DO NOT BUY! SUPPORT HAS BEEN DISCONTINUED

Reviewed in the United States on March 8, 2018

Verified Purchase

DO NOT BUY! The ADT Canopy service that supports this device HAS BEEN DISCONTINUED. It worked fine for about a year, but service stopped in January 2018 (even though the email they sent said it would function until 2/20/18, which it did NOT).

Also, the ADT service billed me more than just the $10 per month - they tried to sneak in an extra $60 at the end of the contract. Upon calling them, I couldn't even get them to recognize the charge. I HAD TO CALL CHASE BANK, AND DISPUTE THE CHARGES. This was a ridiculous and silly waste of time. DO NOT BUY THIS!!!! They will tell you immediately after you buy it that it is not supported. They are banking on people buying this, and then not dealing with it.

One person found this helpful

Helpful

JaneGJ

No audio on video recordings

Reviewed in the United States on November 9, 2017

Verified Purchase

I loved the style! It’s great because people doesn’t recognize immediately that there is a cam at the room but if they look better, of course they will see the lights. There are 2 red eyes looking to you!
The image is almost perfect! And the angle takes almost the entire living room.
BUT, it doesn’t records the voices in the room, which is a big negative point.
The recordings cannot be save on your device, there is no way to save them!
When you see a recording you cannot go forward or rewind it, the only choice you have is to view 30 seconds in advance or backward. And the ADT Service is one of the most expensive services.
I’ve contacted them, and they really doesn’t know anything about this device!
I regret to buy it :-(

Helpful

Recommended Uses For Product	Surveillance
Brand	LG Electronics
Model Name	LG Smart Security
Connectivity Technology	Wireless
Special Feature	Night Vision, Motion Sensor

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LG Smart Security All-in-One Indoor Smart Security Camera with ADT Canopy Service (LHC5200WI)

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LG Smart Security All-in-One Indoor Smart Security Camera with ADT Canopy Service (LHC5200WI)

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