Like everything these days, "they don't make 'em like the used" to and this La-Z-Boy is no different. It will soon be heading to a landfill, after about 5 years of ownership. Frankly, this chair should have been tossed out a couple of years ago, when it started failing.I purchased this La-Z-Boy Trafford Big and Tall Executive Office Chair on 12/28/17 for $347.11 with tax & free shipping. Interestingly, as of today, 12/12/22, I see this chair is now $464.56. IMHO, this chair is not worth any price, if you are looking for a chair that will last and be comfortable. In any case, my La-Z-Boy will be sitting near the street, waiting for the garbage man (or anyone who wants it) to come pick it up, by January of 2023.I worked in an office up until 2020 so, this chair was not used daily, until COVID. Since then, I have used it daily and it has neither held up well, nor has it been comfortable. By late 2020 / early 2021, I noticed the BONDED LEATHER was starting to delaminate. Likewise, the memory foam was starting to wear out (bottom out) so, after sitting for an hour or so, it started to feel like you are sitting on plywood. The chair still looked reasonably good and was still relatively usable so, I figured I would stretch it out. Plus, I was upset about having to replace, yet another desk chair.When I bought this chair, I did not know it was bonded leather and I would not have bought it, had I known that. I say that because the desk chair I replaced before this one was replaced for the same reasons (failing bonded leather and worn out seat foam). Worth noting, I got 7 years out of my previous chair. In any case, I purchased this desk chair, believing is was "leather" and having "AIR Technology" and memory foam. Plus, I was also sold on this chair being "heavy duty" for Big & Tall people. I'm about 5'11" and 190 pounds so, I thought it would last longer for my size although, it certainly has not.My opinion is, while there are different qualities, all memory foam sucks and it will all fail from use. Old school "Marshall Springs" with memory foam are probably the only type of support system that will actually perform well and be comfortable. Likewise, from my experience, all bonded leather is total garbage.Bottom line, I hate buying junk and then having it wind up in a landfill in 5 years. Likewise, aside from having buyers remorse, I have been sitting on this worn out, uncomfortable chair for almost 2 years now.In fact, my back is sore and my keister is aching as I'm writing this review :(Frankly, I don't know what the perfect chair is but, personally, I want to buy something that will last at least 10 to 15 years (or longer) and I'm willing to pay for it. I'm leaning towards an X-Chair X4 and hoping that desk chair won't leave me with buyers remorse and a "sore arse" in 5 years. Who knows, maybe the X-Chair will let me down but, at least they have a 15 year warranty. Conversely, this La-Z-Boy only has a one year warranty which, basically, makes it a useless warranty for anyone buying this chair who plans on using it and who expects it to perform and be comfortable because, this La-Z-Boy Trafford chair simply WON'T LAST and it certainly won't be comfortable, in the long run.FYI, my dad had a La-Z-Boy office chair that he bought in the late early 1980's. He gave me that chair in the mid-to-late 1990's and I used it in a home office for several years in various places I lived. That old La-Z-Boy held up and was still comfortable until the day I gave it away to a neighbor. I was moving and the chair looked a bit dated so, I gave it away. In hindsight, I wish I still had that old La-Z-Boy because, they truly don't make 'em like they used to.