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SureFlap-Sure Petcare Microchip Pet Door (White)

4.0 4.0 out of 5 stars 4,924 ratings

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Purchase options and add-ons

Size One Size
Brand Sure Petcare
Color White
Material Glass
Target Audience Cats, Dogs

About this item

  • SELECTIVE ENTRY PET DOOR: Scans on ENTRY ONLY. Uses RFID to read your pet’s implanted ID microchip, allowing your pet access without letting in stray animals—learns up to 32 identities; programmable collar tags are sold separately for pets without microchips. SIMPLE ONE BUTTON Programming. Helps prevent intruder animals from entering your home. SET CURFEW TIME!: Program the door to lock and unlock at specified times. RESTRICTED ENTRY ONLY - any animal can exit.
  • MICROCHIP COMPATIBILITY: Works with 9 (Avid Secure), 10 (FDXA) and 15 (FDXB) digit microchip numbers; if unsure of your pet’s microchip number, you can check with your veterinarian, pet shelter or animal rescue.
  • DOOR OPENING: The Microchip Pet Door Flap opening is 6 11/16” (H) by 7” (W) and can be installed in doors, windows or walls – accessories are available from SureFlap.
  • BATTERY POWERED: Uses 4 C non-rechargeable alkaline batteries (not included); estimated battery life up to 12 months depending on use. LOW BATTERY INDICATOR: Light flashes red when batteries are low and indicates batteries will need to be replaced soon.
  • PERFECT GIFT: The SureFlap Microchip Pet Door is a great gift for small dog breeds and cat lover’s – making safe spaces and homes for their pets. Three Year Warranty.

Customer ratings by feature

Easy to install
4.2 4.2
Sturdiness
4.2 4.2
Tech Support
3.9 3.9
Value for money
3.7 3.7

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SureFlap-Sure Petcare Microchip Pet Door (White)
SureFlap-Sure Petcare Microchip Pet Door (White)
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Price-12% $193.01
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$24.38$449.99-9% $25.73
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Delivery
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Get it as soon as Sunday, Mar 17
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Get it as soon as Sunday, Mar 17
Get it Mar 18 - 20
Get it as soon as Tuesday, Mar 19
Customer Ratings
Easy to install
4.2
4.2
4.2
4.2
4.6
Sturdiness
4.2
4.3
4.2
4.3
4.5
Value for money
3.7
3.8
3.8
Sold By
A 2 Z STORE
A 2 Z STORE
A 2 Z STORE
MediaMarkt Store
High Tech Pet - Factory Direct
Roseviolet
size
One Size
One Size
1 Count (Pack of 1)
Large
1 Count (Pack of 1)
material
Glass
Plastic
Plastic
closure type
Lock
Lock
Flap,Button
Flap
Snap
Flap
weight
1.49 kilograms
1 kilograms
1 pounds
0.18 kilograms
8 pounds
0.4 pounds

From the manufacturer


Relaxing inside not worrying about unwanted guests.

SureFlap and SureFeed products have been recognised as being ‘Cat friendly’.

Cat Friendly Awards, by International Cat Care, 2014, 2015, 2018.

SureFlap Microchip Pet Door

Keep unwanted animals out of your home.

Larger in size than a standard cat flap, the pet door is designed for large cats and small dogs. The built in curfew timer enables you to set the door to lock and unlock at specified times. It can be set to lock at the same time each day.

  • Compatible with all microchips worldwide.
  • 12 month battery life (4x C batteries - not included).
  • Suitable for small dogs and large cats.
  • Can be installed into doors, glass and walls.

installs into doors, glass & walls

Programme your pet’s microchip at the touch of a button

Your pet’s microchip is then permanently stored in memory.

Install the pet door in a door, glass or wall

A range of accessories are available for glass and wall installations.

Intruder animals can’t get in

The pet door remains locked for unwelcome cats and wildlife until your pet approaches and opens just for them.

Use the curfew timer to keep your pet indoors

Set the door to lock and unlock at any time of the day or night.

SureFlap Microchip Cat Flap SureFlap DualScan Microchip Cat Flap SureFlap Microchip Pet Door  Cat flap connect, conneced cat door, app controlled cat door
SureFlap Microchip Cat Flap SureFlap DualScan Microchip Cat Flap SureFlap Microchip Pet Door SureFlap Microchip Pet Door Connect SureFlap Microchip Cat Flap Connect
App-controlled No No No
Scans animal on entry - keeps out intruder animals
Scans animal on exit - control which pets are allowed out No No No
Timer control No No
Flap opening dimensions W(mm) x H(mm) 142 x 120 142 x 120 178 x 170 178 x 170 142 x 120
Required install hole size W(mm) x H(mm) 165 x 171 165 x 171 207 x 234 207 x 234 165 x 171
Batteries required (not included) 4 X AA 4 X AA 4 X C 4 X C 4 X AA
Works with all common identification microchips and SureFlap RFID Collar Tag
RFID Collar Tag included No No 1 tag included 1 tag included No
No. of pets that can be programmed 32 32 32 32 32

Looking for specific info?

Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Product Dimensions ‏ : ‎ 10.31 x 4.92 x 11.02 inches; 3.28 Pounds
  • Item model number ‏ : ‎ SUR101
  • Department ‏ : ‎ mens
  • Batteries ‏ : ‎ C batteries required.
  • Date First Available ‏ : ‎ December 19, 2012
  • Manufacturer ‏ : ‎ Sure petcare
  • ASIN ‏ : ‎ B009NH6NR0
  • Customer Reviews:
    4.0 4.0 out of 5 stars 4,924 ratings

Product Description

Product Description

The SureFlap Microchip Pet Door only opens for your pet’s veterinary implanted microchip or RFID collar tag to keep intruder animals out so that your pet can feel safe and secure in their own home. If an intruder animal enters your home, it can cause a lot of stress to your pet and lead to fights or indoor spray marking. The SureFlap Microchip Pet Door is compatible with all common microchip types. It can store up to 32 pets and it is selective entry, preventing intruders while any cat can leave. The pet door can be installed in doors, windows or walls and it is battery-powered, meaning it can be installed virtually anywhere. A pet door mounting adaptor is required for glass installations and a mounting adaptor and one or more tunnel extenders may be required for wall installations. Unique RFID collar tags are available for non-microchipped pets and one collar tag is included with the product. The product includes a three-year warranty.

Set Contains:

1 x SureFlap Microchip Pet Door

1 x user manual

3 x sets of screws of varying lengths

1 x RFID collar tag

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Important information

To report an issue with this product or seller, click here.

Customer reviews

4 out of 5 stars
4 out of 5
4,924 global ratings

Customers say

Customers like the performance, ease of installation, sturdiness, and safety of the pet door. For example, they mention that it works flawlessly, the installation was super easy, and the chip registration was really easy. That said, some complain about the noise, and ease of opening. Opinions are mixed on the size.

AI-generated from the text of customer reviews

146 customers mention111 positive35 negative

Customers like the performance of the pet door. They mention it's easy to program and works flawlessly. The chip sensor works perfectly, and it appears to be well made. There are no problems with it and no maintenance required. The collar tags provided work just fine.

"...It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck...." Read more

"...It is a very good product, the chip sensor works perfectly, it appears to be well made, except for the seam that raccoons can get a grip on...." Read more

"...This works great for my purposes of having a "food room" for the cats who don't need to lose weight and keeping out those who do need to..." Read more

"...Unfortunately this feature does not work, and four months after purchase, I am still going back and forth with Sure Petcare in a very painful drip,..." Read more

89 customers mention76 positive13 negative

Customers find the installation of the pet door to be easy and quick with the proper tools at hand. The interface works well and is intuitive. The chip registration is also easy and works well, and the product programs itself to the locator chips that their cats have on the first try.

"...How it performs: I'm really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets' chips...." Read more

"...Programming the cats in is pretty easy as long as you don't have any that are really feral or skittish along with others you don't want to get..." Read more

"...Programming is easy, just press the button, get the cat to go in to the tunnel and it licks and displays that he's registered. That's it...." Read more

"...Electronics and electrical user interface works well, and intuitive...." Read more

86 customers mention66 positive20 negative

Customers like the sturdiness of the pet door. They say it is well-made, reliable, and easy to operate. The double actuator-tab mechanism seems stout, and the door has held up well over time. Customers also say that it cleans up nicely and takes a beating.

"...It looks to be really sturdy too. I've been using it for 3 months and it has been working flawlessly...." Read more

"I absolutely love the concept, and the door is well-made...." Read more

"...Well made. I haven't seen such a well made product for such a long time!..." Read more

"...When I told Amazon that the product is defective since it DID NOT “prevent intruder animals from entering your home” with “RESTRICTED ENTRY ONLY,”..." Read more

52 customers mention38 positive14 negative

Customers like the safety of the pet door. They say it keeps strange animals out, keeps the raccoons out, and prevents strays from stealing food. The chip prevents accidental locking of a pet outside.

"...This pet door does a good job keeping unauthorized critters out. But our dogs are Papillons, so they have a long snout for their small size...." Read more

"...We loved this feature because then you do not accidentally lock a pet outside...." Read more

"...I told Amazon that the product is defective since it DID NOT “prevent intruder animals from entering your home” with “RESTRICTED ENTRY ONLY,”..." Read more

"...Our cats are now safe from predators and can jump into the house anytime they want. When it rains, they can pop right in...." Read more

22 customers mention18 positive4 negative

Customers like the quality of the pet door. They say it's a fantastic pet door, a very smart door, and an excellent cat window. Some customers also mention that it' s the best pet door technology on the market, and a great chip activated pet door

"...This is definitely the best pet door technology on the market, and despite the steep cost of the product and the installation, I think it is well..." Read more

"...Very smart door! Raccoon mode prevents the wily creatures from pulling the door open...." Read more

"...while I was gone pet-sitting at other's homes, and this is an excellent cat door!..." Read more

"This is such a smart door! We installed it backwards in order to let our small dog outside but keep the cats inside...." Read more

43 customers mention22 positive21 negative

Customers are mixed about the size of the pet door. Some mention that it's large enough for a typical cat, and is well built. However, others say that the size is very small and may not fit their big cat. The measurements are a little misleading, and the flap does not fit the casing well.

"...- The door is aesthetically pleasing, small, and clean-looking enough so that it isn't an eyesore on the back door.-..." Read more

"...Basically, the Cat Door was too small. My female cat is a tiny, very timid, 7 pound Himalayan and she was almost getting stuck in it...." Read more

"...We bought the SureFlap Microchip Pet Door, and it is a great size for cats and small dogs...." Read more

"...It barely fits inside the existing frame and it will be a challenge to change the batteries because of the tight fit...." Read more

28 customers mention6 positive22 negative

Customers are not happy with the noise the pet door makes when it unlocks. They mention that the clicking noise alarmed them a bit, the locking mechanism makes a noise when it releases the flap upon recognizing the cat, and the door slams loudly every time a cat passes through. They also mention that it could be made with a quieter opening and that it can be heard several rooms away.

"...and unlatches (or when it latches after the cat passes through) is VERY loud...." Read more

"...The lock mechanism does make a fairly loud THWACK when they pass through it, but it doesn't hinder them from using the door at all...." Read more

"...However the clicking noise put him off for nearly 2 months, even though he was exiting without difficulty...." Read more

"...The door clicks when they go thru it, but not loud enough to scare them...." Read more

22 customers mention3 positive19 negative

Customers have issues with the ease of opening the pet door. They mention that the flap door does not close well, their cats never adapted to it, and it's harder to open compared to normal pet doors. Some customers also mention that it sticks open when their cat comes in.

"...It is harder to open compared to normal pet doors since it locks...." Read more

"...Unfortunately, my smaller kitty never adapted and could not push the flap open...." Read more

"...were really strong to the point where I actually had trouble pushing it open sometimes...." Read more

"...Oh, I had a problem with the door not shutting all the time when they came inside...." Read more

I love it, my cat despises it! WARNING: CAT CAN BYPASS LOCK TO GET OUT!
5 Stars
I love it, my cat despises it! WARNING: CAT CAN BYPASS LOCK TO GET OUT!
I love it, my cat despises it! (If you do not believe me, see the attached photo.) On the flip, the SureFlap door does make an excellent cat window. (ie. See attached photo.) I think the reason why he doesn't like using the SureFlap door, cats tend to get spoiled easily, such as eating treats and refusing to eat regular food. He enjoys when I open the regular door for him when he's going outside, as this also scares any predators away. He then enjoys when I open the regular door and greet him to come inside after roaming around for awhile.Day 1 after installation of the SureFlap Pet DoorCat lays limp nearby the SureFlap Pet Door, in obvious protest of the dehumanizing SureFlap Pet Door. (He performs similar when being dawned with his cat leash harness.)Day 2While he's crying to be let outside using the regular door, I was retrieving and readying to turn on the vacuum sweeper when he gladly hopped out the SureFlap Pet Door all by himself!Day 3He's still hesitant to use the door when coming in, but not so much going. I'm now putting dry food stacked with snacks and treats after he's been out for awhile near the edge of the SureFlap Pet Door, in hopes to entice him to enter the house with a little more vigor. This is working, and he's somewhat used to the locking noise now, but still finds the door dehumanizing and would rather sit outside for four to six hours until I let him inside using the regular house doors.Day 5-7He's now getting more used to going out the SureFlap Pet Door, but entering the door is still dehumanizing for him. No problems with the unlocking mechanism of the door, just psychologically dehumanizing! He knows to use his paw to push the bottom of the door, but just doesn't readily enter the SureFlap Pet Door.Two Week IntervalAbsolutely no problems with the cat using the door to exit the house now. Only problem, I'll tend to still see him waiting on the front porch to be let inside at night, instead of him using his cat door on the side of the house. During the day, he does use his door. He's learned well for the past weeks that he can use his front paw for opening the cat door, or at least play with the magnetic door sealing door. I think the action of the magnet tends to scare him a little, as he does not understand how magnets work. He's also still on the ten second delay. Might also be getting skittish while exiting the door this morning, likely smelling the possible presence of a raccoon within the exterior of the entry way. In another week, I'll try disabling/reducing the 10 second delay, and hoping this doesn't also teach the raccoon how to use the door. No more leaving any food on the inside of the door, nor do I think the cat needs anymore encouragement at this point.Three Week IntervalMy cat is becoming more used to the locking mechanism and the mystical magnetic door closing action. I think placing some catnip at the bottom of the door has made him extremely more comfortable with using the door more often. Still using the ten second mode, although he his making the transition much faster from outside to inside the house, and vice versa.PROS1) Well made. I haven't seen such a well made product for such a long time!2) Pretty easy to install, within a 2x6 exterior wall. (I used two white 2-2.75 inch SureFlap Microchip Pet Door Tunnel Extenders. The brown extenders tend to interfere with the unit's operation.)3) Electronics and electrical user interface works well, and intuitive.4) Uses some good sized batteries, for providing the amps for longtime operation.CONS1) No significant cons so far, besides the unit doesn't include a vinyl siding curved U channel.2) I was a little hesitant to purchase this product due to all the negative reviews, but latter realized those writing negative reviews were likely writing for different earlier product models.3) When the cat goes through the door and the door closes, the door tends to catch the end of his tail. Although the door is really light, I still wonder if it is bugging the cat. I doubt it though.4) I'm wondering if such a door used within colder climates should have some method of preventing heat loss, such as an arctic entry way. (I have not had the time to engineer an arctic entry for this little door for prevent heat loss, as this seems less of a concern for the tropical climates of northeastern Ohio.) I measured the temperature loss using an HVAC laser thermometer during a cold night during Winter, likely around just below or at zero Fahrenheit as we had a warm Winter; and noticed likely due to the small opening, heat loss appeared minimal and the only heat loss registering on the thermometer was primarily extending approximately 1-2 feet around or in front of the pet door by a few degrees loss in comparison to the average interior temperature. Since the pet door is in a small rear room containing the litter boxes, and the room's heat plan is engineered a few degrees cooler than the rest of the house, doesn't seem much of a concern.5) WARNING: Keep the buttons covered using the button cover plate, else your cat may accidentally unlock the door by repetitively pawing at the pet door, inadvertently hitting the unlock button! Due to my cat's injuries sustained while fighting with other stray cat(s), I had to lock him inside for a month. One night, while he likely had to pee really badly and not wanting to use his litter box, I found he was partially through the supposedly locked pet door after frantically pawing away at the pet door, but was luckily partially temporarily caught in the pet door by his pet large cone, or "Cone of Shame." Nowadays at most times, I still have the buttons uncovered for easily temporarily locking him inside while cutting the grass, or other times. I just try to remember to use the button cover plate, for when I'm trying to keep him inside longer than a few hours.TIPS1) I used an average rise or height from floor, four to five inches. The hinged part of the door adds about an inch to the rise, so the bottom of my door has about a four inch rise, while the hinges rise to about five inches.2) Use the included collar RFID key for testing the door. Do not use the key on a outdoor cats, as outdoor cats loose their collars on a weekly basis.3) Once you have the pet door installed, I suggest using catnip to further entice your pet to become comfortable with using the pet door. Using food after the door installed may entice raccoons, however, I myself did use a dish of food loaded with his treats within the first one or two weeks. (Figured once he got his nose through the door, the smell of his treats would further entice him to enter the house instead of being scared-off by the locking mechanism.)2019.03.10 WARNING! If the pet door is locked, your persistent cat can still bypass the lock to get outside. My cat only takes about ~2-3 minutes to bypass the locking mechanism with his claws & paws. Seems to be like riding a bike to him. Once he learned, he now seems to bypass the mechanism quite routinely now. Be careful and permanently seal the door using a board and some long drywall/wood screws. Using a movable bucket, your pet will still get out but likely will not be able to re-enter due to the temporary obstacle nudged aside, preventing the pet door flap to open full for re-entry. Do not be fooled your pet cannot escape through the door while wearing an "Elizabethan collar" (AKA cone-of-shame), as this would only be a temporary hurdle.2019.05.30 Added photo of door stopping a bunny, dead in his tracks, from breaking into my house and robbing me of all my belongings. Yea, at first I thought he was having a hard time entering the door for some reason again, then to my surprise, he wanted his "catch of the day" brought inside where it's likely cooler and also likely wanted me to prep the fresh kill. I should have, because he later devoured the entire rabbit. If I were a dentist, probably be pulling lucky rabbits paws from between his teeth! Regardless of the size, he still ate two more full cans of food that night and in the morning... Small cat, many stomachs.
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Top reviews from the United States

Reviewed in the United States on April 11, 2015
Color: WhiteVerified Purchase
Customer image
5.0 out of 5 stars How this door works and what you can do to overcome some of its limitations
Reviewed in the United States on April 11, 2015
This door can be a bit confusing as to what exactly it does when you read the description or the reviews. So hopefully this review will help someone. Please note that I am NOT using this door the way it is intended to be used. So I do not recommend using it the same way I'm using it. This said, it works the way I'm using it and I'm delighted with it.

How this door works: The most important thing to understand is that this door is meant to restrict which pet can come *in*. With this door, all pets can get out (but read on!). The default setting is that only allowed pets can come in and everyone can go out. The way it works is that there is a 'tunnel' facing the outside. When a pet sticks her head in the tunnel, sensors in the tunnel attempts to read the pet's chip or pendant. If it can, it unlocks the door so that the pet can come in. There are other modes for this door (like locking it completely or putting it on a timer), but none of these modes change the basic behavior of the door. The controls for the door are meant to be on the inside (and the tunnel on the outside). If you are looking for a door to not let some of your pets go out, then this is not your door OR you will need to use the door in a way it was not intended to be used (like I'm doing). Concretely, that means that you will have to install the door the 'wrong' way'. That is with the tunnel facing inside and the controls on the outside. To be as clear as I can be: regardless of how you install it, the door can filter only one way through, it cannot filter both ways. You can lock one way completely (or both ways completely) but you can filter only one way.

How I am using it: I have a cat enclosure in my backyard. All of my cats are allowed in the enclosure (through an non-restrictive pet door in my house). Now some of my cats are senior cats and they are allowed outside of the enclosure. So I wanted a cat door that would let only my senior cats out. So I am using this door completely outside of its intended use. I installed it in the frame of the enclosure (so the whole door is outside) with the tunnel facing inside the enclosure and the controls on the outside of the enclosure (see picture). This way, only allowed cats can get out of the enclosure. I was really worried about rain messing up the electronics so I protected the control side of the door with a little roof (see picture). I also taped over the battery compartments on each side as well as tape some heavy duty plastic over the controls. It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck. I'm not sure how well the door would work if it was fully exposed to the elements.

How it performs: I'm really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets' chips. It also comes with one pendant that I use to make sure the door still works. It looks to be really sturdy too. I've been using it for 3 months and it has been working flawlessly. My senior cats love it and the kittens can't get out. Even my 'Houdini' kitten has not figured out how to defeat it to get out. And if the kittens ever make it out then I have the peace of mind that they can come back in easily.

This door was worth every penny!

—————
5 year update: Quick update after 5 years. The door finally started acting a little funky. I only changed the batteries once in 5 years but lately it has started acting like the batteries are low even when i put new ones in. I have not tried yet to call the manufacturer about it but i will and will post an update afterwards. I had another one of these doors on an inside door (to stop an overweight cat from getting into my other cats’ food) but i was not using it anymore. So i swapped the 2 doors and the working one is now outside in the enclosure. A few interesting facts:
* the door that has been outside for 5 yearS and went through hurricane Harvey and kept on ticking for over 2 years after that
* the protection that i describe in my originally review was pretty much useless and i got rid of the tape and the little roof after a year or so
* the door i was using inside is also about 5 years old but seems to be working great
* it is easy to reset the memory but you will have to reprogram the pendant that came with the door if you do that.
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453 people found this helpful
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Reviewed in the United States on May 9, 2023
Color: WhiteVerified Purchase
24 people found this helpful
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Patrícia
1.0 out of 5 stars Descrição Enganosa
Reviewed in Brazil on November 11, 2023
Color: WhiteVerified Purchase
One person found this helpful
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Audrey
5.0 out of 5 stars Très fonctionnelle
Reviewed in France on November 21, 2023
Color: WhiteVerified Purchase
3 people found this helpful
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Mariano
5.0 out of 5 stars Un producto fantastico
Reviewed in Spain on October 12, 2023
Color: WhiteVerified Purchase
Simone B.
5.0 out of 5 stars Ottima e ben fatta!
Reviewed in Italy on October 3, 2023
Color: WhiteVerified Purchase
6 people found this helpful
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Amazon Customer
5.0 out of 5 stars Cat Door has changed our lives
Reviewed in Canada on March 23, 2020
Color: WhiteVerified Purchase
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Amazon Customer
5.0 out of 5 stars Cat Door has changed our lives
Reviewed in Canada on March 23, 2020
This pet door has changed our lives. Our cat was re-homed to us from another household where he and his guardians were terrorized by other cats getting in the cat door. This door only lets him in and has stopped him from waking us up in the middle of the night because he wants to go out.

It is sturdy and looks good. Once installed, It is easy to use and set up. We elected to get our cat a microchip, but it comes with an RFID collar tag as well. Our cat is a huge male (19 pounds) and he just squeezes through. Initially, he was put off by the "click" when his chip unlocked the door, but he seems to have overcome that. It took him 2 days to learn to go out and about 10 days to be comfortable coming in, using the unlocking feature.

There are several operating modes, depending on when and how you want your pet to be able to come in and out. You can change them easily.

Installation is NOT easy. We had a contractor do it, and we needed 2 tunnel extenders, which were very difficult to connect. Make sure that you measure the depth that you will need and determine how many extenders are required. The screws were not long enough to install the kit with 2 extenders, so our contractor had to improvise.

It took a qualified contractor several hours and multiple visits to get it right. The cat door is in the side of the house (wood frame), and be aware that it is not insulated. Our contractor did use sprayable foam around the door to minimize the draft, but there is still a noticeable draft.

Our contractor said that installing in our door would not be possible, despite the instructions saying that was perfectly fine.

We would recommend highly, but would encourage people who are not handy to get a good contractor to assist with the installation. We would also encourage the use with a microchip, rather than the RFID tag included with the kit.
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