Hard Drive | 3 TB Portable |
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Wireless Type | 802.11a |
Number of USB 3.0 Ports | 1 |
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WD 3TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0030BBK-NESN
Digital Storage Capacity | 3 TB |
Connectivity Technology | Wi-Fi, USB |
Brand | Western Digital |
Hard Disk Form Factor | 2.5 Inches |
Hard Disk Description | Portable |
Compatible Devices | Camera |
Installation Type | External Hard Drive |
Color | Black |
Hard Disk Size | 3 TB |
Specific Uses For Product | storage |
About this item
- SD 3.0 card reader for fast media offloads
- Wireless 802.11ac to stream 4K videos and view photos with the My Cloud mobile app on iOS and Android* |*4K streaming requires native player on mobile device with codec support for 4K video files and is subject to mobile device capabilities, hardware and software components and configurations.
- All-day battery (up to 10 hours)* |*Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors.
- Built-in power bank to charge your phone, action camera and more (with output up to 1.5A).Operating temperature: 0°C to 35°C
- 2-year manufacturer's limited warranty
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Top Brand: Western Digital
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This Item WD 3TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0030BBK-NESN | Recommendations | dummy | dummy | dummy | dummy | |
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Price | Currently unavailable. | $142.99$142.99 | -15% $109.99$109.99 List: $129.99 | $254.99$254.99 | -20% $119.99$119.99 List: $149.99 | -20% $159.99$159.99 List: $199.99 |
Delivery | — | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | — | — | Get it as soon as Wednesday, Mar 20 |
Customer Ratings | ||||||
Tech Support | 3.1 | 4.3 | 4.2 | 4.3 | — | 3.9 |
Portability | — | 4.9 | 4.8 | 5.0 | 4.8 | 4.6 |
Storage Capacity | — | 4.6 | 4.7 | 4.3 | 4.6 | 4.5 |
Value for money | — | 5.0 | 4.3 | 4.2 | 4.1 | — |
Durability | 2.9 | — | — | 4.1 | 4.0 | — |
Sold By | — | Amazon.com | Amazon.com | VayaMemory | Amazon.com | Amazon.com |
storage capacity | 3 TB | 2 TB | 1 TB | 4 TB | 2 TB | 2 TB |
hardware interface | usb3.0 | solid state drive | solid state drive | usb, usb c | usb | usb3.1 c |
compatible devices | Camera | Gaming Console, Laptop, Camera, Tablet | iPhone 15, Desktop PC, Gaming Console, Tablet, Android Devices, MAC | Gaming Console, Laptop, Camera, Tablet | Laptop | Laptop, Desktop, Tablet |
form factor | Portable | Portable | Portable | Portable | Portable | Portable |
write speed | — | — | 1000 megabits per second | 1050 | — | 1000 megabits per second |
read speed | 130 megabytes per second | 1050 megabytes per second | 1.05 gigabytes per second | 1050 megabytes per second | 800 megabytes per second | 1050 megabytes per second |
From the manufacturer
RAW Image Support
Preview RAW images on your phone or tablet, and export to edit them with third-party apps. Visit support.wd.com for a full list of RAW image support.
Your Creative Hub in the Field
My Passport Wireless Pro gives photographers and filmmakers portable storage to easily offload, edit and stream photos or HD videos in the field. Streamline your workflow with this all-in-one drive and work seamlessly from your mobile device, or transfer files with the built-in SD card reader.
- Wireless 802.11ac for fast data transfers
- SD 3.0 card reader for quick media offloads
- All-day battery (up to 10 hours*)
- USB power bank to charge mobile devices
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Fast SD Card Media TransfersStay on the go and quickly transfer media from your camera’s SD card with an integrated SD 3.0 card reader. Offload .RAW photos and full HD videos to this high-capacity drive and back up everything you capture while improving your workflow so you can keep moving. |
All-Day Battery LifeMy Passport Wireless Pro has up to 10 hours* of continuous use. Bring it on an all-day shoot, stay out in the field longer. Take it on a long trip, continuously stream videos on the road or in flight. *Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors. |
Built-in Power BankOut of power? Not a problem. Equipped with a 6,400 mAh power bank, you can charge your smartphone, tablet, or other USB devices wherever you are. With this all-in-one storage device, you get a perfect travel partner. |
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Super-Fast USB 3.0 Transfer SpeedsBack up your media in a matter of moments using the super-fast transfer speeds of the USB 3.0 port. With USB 3.0, you save time when transferring large files like a .RAW image or full HD videos. |
Import Media from External USB DevicesWith an extra USB 2.0 port, you can easily transfer media from an external USB storage device. Through the added compatibility of USB 2.0, you’re able to back up photos and videos directly from a compatible DSLR or CF card reader. |
Wireless Access and 4K StreamingMy Passport Wireless Pro creates its own fast 802.11ac Wi-Fi connection so you can wirelessly connect to your drive to access and view saved photos or smoothly stream 4K video directly to your phone or tablet using the My Cloud app. Use third party apps, like FiLMiC Pro, to capture and save footage directly to the drive, or LumaFusion to edit video in the field. |
What's in the box
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My Passport Wireless Pro Overview
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Product Description
High-capacity, wireless mobile storage designed to accompany photographers on-the-go to easily offload, edit and stream RAW photos and 4K drone videos without a laptop. Created to work seamlessly with mobile devices and equipped with a built-in SD 3.0 card reader and one-touch copy button, My Passport Wireless Pro is the all-in-one drive you need to streamline your workflow.
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Product information
Technical Details
Brand | Western Digital |
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Series | My Passport Wireless Pro |
Item model number | WDBSMT0030BBK-NESN |
Hardware Platform | PC;Mac |
Operating System | Formatted NTFS for Windows 10, Windows 8.1, Windows 7 |
Item Weight | 1 pounds |
Product Dimensions | 5 x 5 x 0.94 inches |
Item Dimensions LxWxH | 5 x 5 x 0.94 inches |
Color | Black |
Flash Memory Size | 3 |
Batteries | 1 Lithium Ion batteries required. (included) |
Manufacturer | WD |
ASIN | B01F5LVTPS |
Is Discontinued By Manufacturer | No |
Date First Available | June 21, 2016 |
Additional Information
Customer Reviews |
3.9 out of 5 stars |
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Best Sellers Rank | #1,335 in External Hard Drives |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the weight of the computer drive. However, some customers have reported connectivity issues with the product. They say that it can't connect to WiFi, and sometimes won't sync at all wirelessly. Customers also have issues with battery life and streaming. Customers disagree on performance, quality, ease of setup, and speed.
AI-generated from the text of customer reviews
Customers like the weight of the computer drive. They say it is an amazing portable backup drive, allowing reliable laptop free travel. They like the compactness, saying it is the best buy for mobile backup of cards. They also appreciate the mobility and automatic SD card backup. They find it to be very useful for both backing up media and combining an external HD, SD Card/USB Reader, Power Bank, Router, Bridge, and.
"...The drive is imminently portable at just 1.0lb. Its just slightly larger and heavier than a SuperDrive...." Read more
"...I have used the drive for a week and found it to be very useful for both backing up media without having to bring out the Macbook Pro and for..." Read more
"...This is an amazing portable backup drive. It combines an external HD, SD Card/USB Reader, Power Bank, Router, Bridge, and more!..." Read more
"...i do like the compact size of the device and the fact that i can use this as wireless storage for my devices makes me want to keep it but at $249..." Read more
Customers are mixed about the performance of the computer drive or storage. Some mention it has worked great so far, while others say that it consistently stopped working and needed rebooting. Some say that the web interface works okay, but isn't as good as it could be, and the WiFi passthrough worked. However, some say that both had intermittent issues, and that nothing will play on it.
"...to install Plex, but when I tried to do this, it was unsuccessful after several attempts...." Read more
"...Update:This drive does play Pex and it does a great job... Grand Kids streamed movies from cabin on a cruise ship two cabins away to a..." Read more
".../iPad working when no internet connections are available, FireTV's don't function at all without at least some internet connection...." Read more
"...(4k basically never worked), browsing folders with lots of media...." Read more
Customers are mixed about the quality of the computer drive. Some mention it's perfect for storing and streaming their favorite TV shows, while others say that it'd be perfect for streaming if the Plex server worked better. Some say the drive is amazing, while other say that they were disappointed with the end product.
"...This time, it seemed to work! The drive size was reported correctly, and I was able to install Plex and update the firmware...." Read more
"...While the My Passport copies RAW files, the app won't show the embedded JPEG preview...." Read more
"Will absolutely allow you to travel without a laptop. SD card backup was reliable and consistent, at passable speeds (not great)...." Read more
"This is a great little drive if you have a Windows computer available...." Read more
Customers are mixed about the ease of setup of the computer drive or storage. Some mention that it's easy to use and setup, while others say that it is a little finicky and not a user friendly product. They also say that the instructions that ship with it are useless.
"...showed up right away in the computer, but one of the driver's didn't automatically install...." Read more
"...For those that are not aware, Plex is a very good User Interface to help you with your digital content, Netflix for the home user I guess...." Read more
"...Cons:Web GUI is pretty basic and doesn't allow viewing contents..." Read more
"...The size is slightly awkward but easy enough to get used to...." Read more
Customers are mixed about the speed of the computer drive or storage. Some mention that it has great speed and easy setup, while others say that it is so slow and often crashes. Some say that the Plex is just a little sluggish and that videos stop and start and stutter.
"...to use the SMB (samba) share to see the files I find that it is painfully slow often taking 20 secondes just to see the contents of a folder...." Read more
"...SD card backup was reliable and consistent, at passable speeds (not great)...." Read more
"...Fourth, wireless transfer speeds are slower than my Seagate as videos stutter sometimes during viewing. (That's why I run wifi Band 5.0)...." Read more
"...completely random if it actually works, getting all of the metadata to load is so slow and cumbersome I ended up manually downloading the content to..." Read more
Customers have connectivity issues with the computer drive. They say that the drive can't connect to WiFi, has faulty units, and the code didn't work for the wireless connection. The drive is slow to transfer files and sometimes won't sync at all wirelessly. The WiFi disconnects intermittently, and it has trouble staying connected to the iPad.
"...The wifi connection in general seemed flaky, so it made previewing media totally unusable." Read more
"...The WiFi passthrough worked, though sometimes I had issues with initial connections...." Read more
"...Also it is spotty on connectivity to my mac when plugged in via USB. Sometimes the drive shows up, more often than not it simply doesn't show...." Read more
"Admittedly it was hard getting it to pair with my devices, my iPad Pro was pretty easy to pair because of the app but the windows laptop was not...." Read more
Customers are dissatisfied with the battery life of the computer drive or storage. They mention that the battery has issues, it no longer charges, and it won't charge or play on battery power. The charger is always trying to charge the battery, which gets very hot and shuts down. Some customers say that the batteries died just out of warranty.
"I bought Three of these... so far two of their batteries have failed and will not charge or play on battery power... I have flashlights that have..." Read more
"...While connected to the charger the unit is always trying to charge the battery which gets very hot and shuts the whole unit down to protect itself...." Read more
"Battery lasts about 4-5 hours using both wifi bands (2.4 and 5). Heavier than my Seagate Wireless, about 50%...." Read more
"...It worked fine for both until it would no longer charge (files still available so far when attached to laptop.) ...." Read more
Customers are not satisfied with the streaming capabilities of the computer drive. For example, they say it is absolutely worthless to stream HD videos, it struggles to serve a single HD feed, and it's not recommended for streaming Plex in its current form. That said, some say it can't convert videos in Plex and that the Plex server will not transcode.
"...BUT, WD has been upfront about the drawbacks.-- Plex server will not transcode, meaning that if my ipad can't play it natively, i will need..." Read more
"...This drive seemed to struggle to serve a single HD feed. It could be Plex isn't really optimized on the device...." Read more
"...One of the downsides of this device is that it doesn't transcode data, however if you use an app like VLC you can stream whatever you want...." Read more
"...If you're planning on using this for Plex, remember that this cannot transcode video. I've converted my videos to mp4, and everything has been fine." Read more
Reviews with images
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Ok, all of my problems stemmed from my PC. I'm not sure why, but that particular PC will corrupt the WD disk somehow and prevent the onboard OS from functioning correctly after I transfer files over USB.
Spent a good deal time with WD support before I figured out what caused the problem. As long as I avoid connecting the drive to that computer with a USB cable, everything works as advertised.
I like this enough now that I went ahead and purchased the replacement that Amazon sent me, so now I have two.
(Previous)I received my WD 3TB My Passport Wireless Pro yesterday, and I spent a few hours struggling to get it to work. I'm a gadget guy, and usually I don't have any issues with new tech.
The first thing I did was hook it up to my PC, which might have been a mistake. The drive showed up right away in the computer, but one of the driver's didn't automatically install. I found it in one of the folders already on the drive, so it installed without issue. The drive storage size was as expected on my computer.
Then I tried setting up the drive's other features. I quickly realize that you need a WiFi enabled computer to set it up, but my desktop is wired. Ok, it says I can use a mobile device to set it up. I downloaded the app in my iPad and started it up.
Right away I started having issues with it. The WiFi password is printed on a label on the drive, but it wasn't taking. I tried both access points, and both were telling me that the password was incorrect. I flipped it over to make sure that the password on the label matched the serial number (last 8 digits) and it did. I rebooted the drive, rebooted the iPad, and eventually I was able to connect. I thought it might have been an iPad issue, but it happened again later on while using a notebook with WiFi.
I went through the setup procedure on the drive, but when it was finished, it said that there was only 688MB free on the drive, and the app was identifying it as a 0.5TB drive.
Now that it was attached to my home network, I tried going to its webpage on on the desktop. It also displayed the incorrect information on the desktop browser. Since it read 3TB over USB, I thought that maybe it was an app issue since it's a new product. While I was looking at these pages, I was getting popular that said that there was a problem with the database.
I went to the tab to install Plex, but when I tried to do this, it was unsuccessful after several attempts. I checked the Firmware tab and saw that there was a new firmware update, so I tried that, only to get a popup that said that I didn't have enough free storage to do the update. What the heck?
In the Admin tab, there are options to reset the drive, either settings only or settings and disk. I tried the settings only reset, and after going through the whole process again, it still had the same issues. I finally got to,the point where I was going to call support, but they were closed for the day.
I decided to do the full reset, including the disk, so I backed up the drive contents to my computer and hit the button. After a few minutes it was completed, and I went through the setup process again. This time, it seemed to work! The drive size was reported correctly, and I was able to install Plex and update the firmware. When it was finished, I copied all of the backed up files back on over USB, then tried the wireless out again. To my dismay, it was back to the no-free-storage, 0.5TB state again.
I went through the whole process again, this time omitting copying the backed up files again. I copied a movie over, set it up in Plex, and tried watching it on my iPad. Worked great.
Thinking that it was all good now, I copied about 30GB of movies over. After that was done, I checked Plex and only three movies were in the library. I check the browser, and it's back to the 0.5TB nonsense again.
I'm going to try contacting support today, maybe I've just got a lemon. Seems to work just fine as a USB external drive, but I'd like the other features to work...
I finally solved streaming to my TV’s without internet. I have two TVs in my RV. Most of the commercial Plex players like Apple TV and Fire TV won’t function at all without at least a minimum internet connection for authentication. I frequently don’t have even cell signal in my RV when camping. I setup two Raspery PI’s with the Plex player on them. Downloaded from Plex. You need to connect the the first time with an internet connection available. The WD acts as the access point. Also, make sure you ANALYSE your entire movie library. This little unit doesn’t have enough horsepower to transcode so pay attention to your streaming settings. I use the same HD 1080p movies on this that are in my home library. You don’t analyse some of the 1080p movies will give you an error saying it doesn’t have the horsepower to play it. I stream full 1080p. No mobile settings. If you know how to use Plex server you can get this thing working great. I suspect that most of the bad reviews are from people who a) expect this to work like a 3ghz quad core Plex server. It doesn’t. Don’t expect it too. Or b) they don’t understand how to configure Plex. There are lots of tutorials and help articles out there. Use them and you will be happy.
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I purchased this drive specifically for steaming video as a Plex server. I was a little concerned with the number of reviews that said it didn't work well streaming for Plex but I figured I could return it if it didn't live up to its advertising. I did, however, take this reviews seriously and spent some time researching how to get it working well with Plex. WD has some great articles on their support site. They tell you exactly what to do to get this nifty little device to stream Plex. I recommend you read and follow them. Don't take any short cuts and it will work well, even streaming 1080p content, which is much of my content. Here is how I set mine up:
1) Follow the quick start instructions
2) connectto the unit via the WEB interface and immediately upgrade the firmware if a newer version is available. It was for mine. This takes a while so be patient. Don't do this from the mycloud app as it doesn't give you any warnings to not shut off the unit during upgrade.
3) after you've upgraded the firmware change all your passwords.
4) in the media sections of the drive there is a video that tells you how to setup Plex. Follow it exactly. You MUST download the latest version of Plex as instructed.
5) as part of the Plex Installation some of the services that are incompatible with Plex will be shut off. Verify that they are. This is in the instructions.
6) at one point I read that connecting using the 5ghz wifi connection make streaming 1080p work better. Honestly I tried both and both seemed to work for me but I choose to connect at 5gz just in case.
So far I've had a great experience with this little device. I've tested it with FireTV, FIreTV stick, browser, iPad,and iPhone PLEX. All worked great. I could only get WEB iPhone/iPad working when no internet connections are available, FireTV's don't function at all without at least some internet connection. This s is a pain as this device is meant for my RV. I'm upgrading a couple of CODY media servers to this. I like Plex much better but haven't found a way around the requirement for the TV based players to have an Internet connection. When going straight from iPad to Plex on the WD isn't seems to work fine without an Internet connection.
Top reviews from other countries
Pros is it’s still quite a great file transfer. Awesome speed and stability for this price point.
Reviewed in Singapore on January 24, 2021
Pros is it’s still quite a great file transfer. Awesome speed and stability for this price point.
If you take time to search the Interweb for information about it you will see it has a very poor name. Just move beyond it. I had a similar Seagate drive in the past and it worked brilliantly. This WD manifestation is a complete dud.
have to connect through the passport wifi for android device but pc and laptop see it as a NAS device.
Was fun to setup and play with. Portable with close to a full day of battery power ( High usage ).
would highly recommend for price/performance/flexibility.