Manufacturer | CUJO |
---|---|
Part Number | A0001 |
Item Weight | 1 pounds |
Product Dimensions | 3 x 3 x 3 inches |
Item model number | A0001 |
Is Discontinued By Manufacturer | No |
Style | Device + 180 Day Security Trial |
Item Package Quantity | 1 |
Special Features | WPS, Internet Security |
Usage | business, personal |
Included Components | CUJO Smart Internet Security Firewall |
Batteries Included? | No |
Batteries Required? | No |
Warranty Description | No warranty. |
A0001 Smart Firewall Network Router
Brand | CUJO |
Special Feature | WPS, Internet Security |
Compatible Devices | Personal Computer, Tablet, Smartphone |
Frequency | 5 GHz |
Recommended Uses For Product | Security |
Included Components | CUJO Smart Internet Security Firewall |
Connectivity Technology | Ethernet, wi fi |
Item Weight | 1 Pounds |
Operating System | Android |
Number of Ports | 2 |
About this item
- CUJO smart firewall brings business-level Internet security to protect all of your home devices
- Internet Security: Guard your network and smart devices against hacks, malware, and cyber threats
- Mobile App: Monitor your wired and wireless network activity with a sleek iPhone or Android app
- CUJO connects to your wireless router with an ethernet cable. CUJO is not compatible with Luma and does not support Google Wifi Mesh. CUJO works with Eero in Bridge mode.
- Service: Get a 180 day service trial with purchase. $8.99/month thereafter
- Requirements for setup: Apple or Android smartphone, Internet service, router. Please Note: Kindly refer the Installation Video and the User Guide before use which is highly essential.
Customer ratings by feature
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Price | $29.99$29.99 | -32% $33.90$33.90 List: $49.90 | $49.99$49.99 | $79.90$79.90 | $68.55$68.55 | -7% $139.99$139.99 List: $149.99 |
Delivery | Get it Mar 26 - 28 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 |
Customer Ratings | ||||||
Value for money | 1.0 | 4.3 | 4.2 | 3.6 | 4.6 | 4.1 |
Easy to use | 3.6 | 4.5 | — | 3.7 | 3.6 | — |
Tech Support | 1.8 | 3.4 | 2.9 | — | — | 3.8 |
WiFi signal | — | 4.3 | 3.4 | 2.6 | 3.5 | — |
User interface | — | 4.1 | 3.8 | — | 4.2 | 4.0 |
Sold By | Tracktown Treasures | GL Technologies | Cudy | GL Technologies | GETIC. | Amazon.com |
connectivity tech | wi fi, Ethernet | Wi-Fi, Ethernet, USB | Ethernet | Ethernet | Ethernet | Ethernet |
number of ports | 2 | 3 | 4 | 2 | 5 | — |
data transfer rate | — | 1200 megabits per second | 1 gigabits per second | 150 megabits per second | 1000 megabits per second | 1 gigabits per second |
wireless standard | — | 802 11 AC | 802 11 AC | — | 802 11 A | 802 11 A |
frequency band class | — | dual band | — | single band | dual band | single band |
lan port bandwidth | 10/100 megabits per second | 10/100/1000 megabits per second | 10/100/1000Mbps | 10/100/1000 Mbps | — | 10/100/1000 Mbps |
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Product information
Technical Details
Additional Information
ASIN | B017B53DLY |
---|---|
Customer Reviews |
2.4 out of 5 stars |
Best Sellers Rank | #113,945 in Computers & Accessories (See Top 100 in Computers & Accessories) #3,126 in Computer Routers |
Date First Available | April 9, 2016 |
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Product Description
Your home is full of smart devices. They are not protected by Antivirus, leaving your home open to cyber criminals. CUJO secures everything from tablets and PCs, to TVs and baby monitors. CUJO is a smart firewall that keeps your connected home and business safe from cyber threats so that you can stay secure and private online. CUJO Device CUJO App 12 Month Service $8.99/Month After Customer Support No Commitment
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of setup and support of the networking router. They mention that it's easy to use and a plug-and-play device. Customers are also impresseded with the protection, saying it blocks threats and suspicious activity. However, some customers have reported connectivity issues and performance issues. Opinions are mixed on quality.
AI-generated from the text of customer reviews
Customers find the setup of the networking router to be easy. They mention that it's simple to setup and use, and that the support center provided great technical help. Some say that the router is a plug-and-play device.
"...Works great. Set-up was easy. Set-up in bridge mode - sitting between the DSL modem and the gigabit (unmanaged) switch...." Read more
"...Of course CUJO is more cost-effective and easier to set up, not to mention the Machine Learning capability..." Read more
"...This truly is not plug and play for me. I did the whole plug and play and reset everything, nothing...." Read more
"...The setup was easy peasy and it's not an eye-sore for the living room...." Read more
Customers like the support provided by the networking router. They say the tech support is excellent, the customer support is great, and the support center is extremely knowledgeable about the software and hardware. They also mention that the app provided with the product is great and easy to set up with no IT knowledge needed. Overall, customers are happy with the service provided by Cujo.
"...On plus side, design is innovative, and comfortably neutral even for my home and likely many others...." Read more
"...I will say that their tech support is excellent...." Read more
"...Installation took me about 10 min. The app provided with the product is great!..." Read more
"This company is out of business. You were unable to download the app to set up the product. There is no more website for Cujo...." Read more
Customers are satisfied with the protection provided by the router. They mention that it has a different approach to detect possible intrusions on their network and that it blocks threats and suspicious activity. Customers also appreciate that it tells them the offending device so they can look into remediating the problem.
"...like about this security device, is that it has a different approach to detect possible intrusions on my network...." Read more
"So far so good. Cujo is already blocking threats and keeping me well informed. And talk about customer support!!..." Read more
"...It is now successfully monitoring my network and blocking suspicious activity and notifying me when it does...." Read more
"...It tells you the offending device so you can look into remediating the problem at the source." Read more
Customers are mixed about the quality of the networking router. Some mention that it looks like a great device, works nicely, and is effective, while others say that it repeatedly fails, is not usable, and that the app needs work.
"...Works great. Set-up was easy. Set-up in bridge mode - sitting between the DSL modem and the gigabit (unmanaged) switch...." Read more
"...The product has too many bugs and is not working for many of us that have it. We have been told of a firm ware update, but it hasn't come out yet...." Read more
"Nice idea worked nicely but very difficult to set up without getting help from customer service. Great customer service." Read more
"...I changed one parm in Cujo yesterday and everything stopped working. I couldn't get into Cujo or my router. Internet was down...." Read more
Customers are dissatisfied with the connectivity of the router. They mention that it causes their network to go down for short periods several times a day, and that it does not work with their Verizon FiOS router. Some say that the device is unable to connect to their WEMO switches.
"...I cannot access my router after I did this. I ran grc.com firewall test and everything was stealth but the last one, so it wasn't really stealth...." Read more
"...After set-up our WEMO switches were unable to connect...." Read more
"The CUJO device was installed, but I ran into issues with my router, my Synology NAS device and internet access CUJO Support was very helpful in..." Read more
"...DNS queries, ping, and FTP still work, but every HTTP connection gets reset...." Read more
Customers are dissatisfied with the performance of the router. They mention that it degrades network performance, especially DNS services, and kills streaming singlehandedly. Customers also say that the router begins blocking all web traffic at random intervals.
"...Customer Service is great and kind, but this product is not yet ready for release...." Read more
"...At random intervals, the Cujo begins blocking all web traffic. DNS queries, ping, and FTP still work, but every HTTP connection gets reset...." Read more
"Great idea but not quite ready for prime time. It took some technical know-how to get it working which, luckily, I had...." Read more
"...Product is far too problematic and not ready for prime time (and I had a simple implementation with an Arries router/modem combo)...." Read more
Customers find the set up of the networking router to be difficult and frustrating. They also say the device gets confused and is not as smart as it appears.
"...This is very frustrating. I don't know how anyone would know if it is being protected...." Read more
"Nice idea worked nicely but very difficult to set up without getting help from customer service. Great customer service." Read more
"...is a bit of smoke and mirrors .. it appears the device is not as smart as it appears and requires manual intervention from tech support...." Read more
"...Once a company makes it difficult to use their product, I'm sorry but I'm out. Great idea, craptastic execution...." Read more
Customers are dissatisfied with the port forwarding capabilities of the router. They mention that it does not support port forward as a DHCP server, and that there was always one port open that they could not close.
"...There was always one port open, that I could not close something to do with ping...." Read more
"Does not support port forwarding as a DHCP server. If you run in bridged mode, it requires 2 routers...." Read more
"...updated its a bit better but if its not in bridged mode you can not use port forwarding and a few other things" Read more
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**********As of right now Cujo is discontinuing to produce the Cujo! This has been confirmed on the facebook page Cujo Ambassadors! They say they will continue to up date it with updates and firmware, but they won't be selling it any more. So I would pass on this and go for something like the Norton Core, which has the backing to possibly keep up with it, and to continue to produce it. You have been warned.
right now as it stands, If your cujo should break like mine did, they wanted me to pay for a new one as my warentee was up. They sent me a new one, but what happens to you if yours should die?****
. I give this product a one, because I can't get it to work. This truly is not plug and play for me. I did the whole plug and play and reset everything, nothing. Then I went into my router, and turn off what it told me to. Tried again, it then seemed to be working, I was getting pop ups on the phone that items where being found. I cannot access my router after I did this. I ran grc.com firewall test and everything was stealth but the last one, so it wasn't really stealth. Who knows maybe I am wrong.
I woke up this morning to my phone telling me cujo has been inactive, reset it, now it is suppose to be active. The question is how do you really know that this thing is working. The app they give you is garbage. You can't do anything on it. I can't do a mac address list, nothing, it just states everything is being protected. This is very frustrating. I don't know how anyone would know if it is being protected. I then tried putting my modem in bridge mode, and my AOL won't work. I can't log into my router or my modem, with out a restart. The video that show you how to set everything up, is like 2 minutes. It could be so much more informative, and go a little deeper into the more complex setups. They really need an app for the computer to run it on, not everyone has a smart phone, I had to use my parents. I have sent in a email request for support, and see what I can do, but if I can't get it working by Tuesday, with some example that I am being protected better then the antivirus/firewall I have know it is going back. The last thing was I tried download EICAR the test virus to see if antivirus is working, well my antivirus caught it, went by cujo though, it's been around for years as a test. I'm not sure what the product does anymore, nor do I see any benefits to it at this time, I will update later this week on how things have gone, and if I feel it worth it, if it is up and running.
Update, ok so I fought with this little bugger for a day or too, it was hard to do, with a family member who likes to control the router, but I got it set up and it gave me the dam sad eyes. I said screw it, and just walked away. I got a my first notification, and I have happy eyes. I don't know what is up with that, that is my first notification. I am very happy about that. So I upgraded it one star. I will do another review in a few days, to give an honest opinion, on what I am seeing. Is there any test site that one can visit like the eicar type site with a fake virus to test it out. Does anyone know how to remove computers from the phone, I think I have old ip address, from when it first worked for an hour. I would like to see a lot more information about the specifics of the product, a way to test it. I went to GRC.org and did the firewall test, first time it has been stealth. There was always one port open, that I could not close something to do with ping. I think an instruction manual that goes over steps and answer more questions about the product is in order, and maybe some more youtube video's about specifics, that are not short, that have a little more meat to them. My CUJO did upgrade to 2013 I think it was, so right now looking good, and I hope it stays that way. I want to see this as a 5 star review.
As of September 5th 2016, I unfortunately have to put my review back to one star. The product has too many bugs and is not working for many of us that have it. We have been told of a firm ware update, but it hasn't come out yet. Customer Service is great and kind, but this product is not yet ready for release. It did catch like 7 problems, but now after 2 weeks nothing, others are doing even more extravagant tests, with malware, and trying to penetration tests with Cujo failing all. Please don't waste your money at this point. I will tell you when the next firmware comes out if it is really working, but right so many people are having problems, and that is to be expected with a roll out, but the fixes are not there, and they turned off browser protection. For now, do yourself a favor and pass, check back in few weeks for an update. You honestly will get almost nothing out of this. We did have one person Cujo stopped some camera's from being hacked, but really other than at, the product is not preforming at all.
I had been getting concerned about the hacking potential with all of our connected cameras, switches (Wemo), lights (Hue), doors, server, and more. This seemed to be a good solution but was initially concerned it would stop items from working (like being able to access our cameras from outside the home network). Works great. Set-up was easy. Set-up in bridge mode - sitting between the DSL modem and the gigabit (unmanaged) switch. Everything goes through CUJO and with almost 50 devices connect have not noticed a slow down in network performance.
After set-up our WEMO switches were unable to connect. Sent a ticket into Customer Service and received a Firmware in the middle of the night that fixed the issue. Now everything is working. I'll provide updates with more use as time goes on.
UPDATE: This works and works well! CUJO reported an increase in attempts from the outside to gain access to our cameras - I even attempted gain access from the outside several times, and CUJO stopped each attempt. I now have updated modem settings and port forwarding to increase security - but wouldn't have known if it weren't for CUJO.
CUJO started handing out DHCP IP addresses to all connected devices - 32 different wired/wireless devices. However, the CUJO doesn't issue static IP addresses. I currently run a Plex Media Server, which requires a static IP address for better use. I questioned CUJO Support about static IP addresses. I was informed that the CUJO developers were working on that - to be delivered in the future release of the firmware/software. Once I got my Synology NAS a new IP address, I updated the various Plex clients to reference the new PC Media Server and the Synology NAS IP addresses. I just have to leave my Synology NAS active so the new IP address doesn't change. So I'm looking forward to static IP address for the CUJO.
I have had 7 CUJO threat alerts for the 1st week in action. I also tested CUJO by going to a known virus test website - CUJO warned me about that site also.
So things are back to normal now knowing CUJO is protecting all my wired/wireless devices.
Thanks CUJO!
*** UPDATE *** I ended up sending the Cujo back. I changed one parm in Cujo yesterday and everything stopped working. I couldn't get into Cujo or my router. Internet was down. Everything was down pertaining to the internet. I ended up disconnecting the Cujo. I had to do a factory reset on my router to be able to change the parms again. I had to reset my NAS also so I could change the IP address that Cujo had assigned to the NAS.
After configuring Cujo, some website were taking quite a bit of time to display, if at all. Web browsing was really slow for the majority of the URLs that I visited. This is another issue that I had difficulty living with.
This might be a great product once the issues are fixed, but I can't wait that long.
You might want to watch the Security Now episode where security guru Steve Gibson talks about the Cujo. It's at this URL: [...]
The discussion starts around the 49:24 minute mark.
Might be a false sense of security with the Cujo!