If you read this and still buy one, well, be sure to back up your files like every five minutes if you want to guard against losing them permanently or having to pay for third party data recovery. Asus takes no responsibility for the machine permanently fatally crashing, be it a Windows issue, or a combo of Windows and their firmware. Either way ,my three week old laptop does not work, cannot boot into windows. It is basically an electronic paperweight, lol. The screen says what you see in my uploaded picture. I was on phone with several Asus techs and they could not find a way around this.This does happen on other computers as I have googled this. So I think I'm getting a Macbook and I may never want to run Windows again unless I have to for like school or work or something. I think I will go Apple and maybe Linux. Seriously, I don't know what has happened to Microsoft. And then even if you pay good money to get a machine with Windows on it, they do not feel that you deserve free customer support and want you to pay if you didn't buy any additional MS software or subscriptions. I honesty do not ever want to buy anything from Asus or Microsoft again. I did not like the tech support, the way I was treated, and so forth and neither will say they have any responsibility in you losing all of your data even if it is something immensely important like your assignments for college. It is just your freaking problem. All you can do to feel justice is to leave your reviews on the internet to warn others and let other consumers make more educated decisions on where to spend their dollars. Yes, Apple laptop is going to cost me up the yazoo and the student discount is not all that much, but I want a reliable machine and I just don't have time for another Windows failure. The Dell machine is about the same price. My professor has a Mac and she says it lasts at least a good seven years. Plus the battery life if phenomenal, which I realize now, as a student needing to bring it to class, is very important. I see now too that it may be wiser to hold onto my old desktop as a backup as how would I be on a computer right now if I had gotten rid of this?About the laptop though, before dying, the most important other thing to consider, if a Windows 10 fatal crash does not scare you off, is the terrible battery life. If you need to take this out and about to college classes, library, Starbucks, etc. you will not get too far on 4 hours of battery life when you can get a laptop in the 8 to 12 hour range. And then if the laptop battery dies, good luck, because it seems this is what sent Windows 10 into the fatal crash on mine, and now I can't ever boot back into my laptop to recover my files. I came home from school, the battery was almost dead. I thought I plugged it in, but apparently had not pressed the cord in all the way so the power went out, poof, and the rest is history. When I tried to turn the machine back on, all I could get was that repair screen.Other than it being inoperable due to Windows failure, and the inherent bad battery life, it was okay laptop? Nice screen size, looked fine. There was one other hiccup I had that wound up being fixable - I couldn't play videos - turned out to be a setting in Chrome and in Edge that had to be adjusted. I won't get into details on that because I don't recommend this machine. But at first neither the ASUS tech, nor Amazon, knew how to fix this extremely easy to fix problem and so Amazon had to go through the hassle of sending me a whole new machine, which had the same flaw, lol. So I had to then send one back. Of course, now I have to send another one back. And to fix the problem in Edge, Asus says they have to transfer your call to MS because he's a hardware guy and it was a software issue. Heaps upon hours of my time has been wasted on this machine.