I SO wanted this item to be great, but its terrible. Opening the package i was pleasantly surprised by what felt like a substantial tablet, a moderately cheap feeling plastic camera, but nice packaging experience. I hooked it all up, paired the camera and played with it briefly in my kitchen where I was within a few feet of each other. it seemed to work OK, so i decided to put it in my daughters room and try it out that night.
I went to the wall to hang it where the existing camera is, and found out that they forgot to put a hole in the back of the camera to hang it on the wall......WHAT??? How could you possibly forget such a fundamental thing? The only thing on the bottom is the plastic feet for setting it on something, there is no way to hook it to the wall without tape or something. Next, I looked at the power cord length; its half of what my current camera is and even if I could have put it on the wall, the cord never would have reached (I didnt measure it, but its probably around 3 feet maybe). I ended up putting the camera in her book case and came back down one flight of stairs. The tablet showed only two bars of reception (odd since I'm literally about 12' away through the floor). The camera would not link up and would not come on. I tried to have the tablet "forget" and re-setup the camera, nothing. I walked up the stairs outside her room and it suddenly connected. The night vision was so/so; her crib was about 6 feet from the camera was and I could barely make out her crib. I took the camera out of her room to play with it more; I set it up in my office while I was literally 10' out the door in my kitchen. The office was dark, and I was trying to move the camera around to see if the night vision would improve. I could not get the camera to move around; it was like the app and technology was too slow and the camera was buffering or something. it got the point that I finally just gave up on it and shut if off as it was not panning or tilting.
Overall, this system was exactly what i wanted, but it fails to deliver on the most basic of needs. I have to believe these five-star reviews are bought and paid for; this thing was terrible and needs a lot of work before it'll be good.
Add a debit or credit card to save time when you check out
Convenient and secure with 2 clicks. Add your card
Reviews with images
Be very cautious about these 5 star reviews. Im a concerned dad, my review is the one I would like to have read...
First of all, they are giving away SD cards for positive reviews, so keep that in mind while reading the reviews. As a new dad, its important for my sake and hers, to be able to see if she's asleep and when and to know how cold/warm it is in her room. And, if she gets out of bed, is she still safe. Although, this camera and tablet will help me do all of that(loosely), I cant trust this product. My first issue? This camera is not "easy" to set up. Can be done, just not as easy as it seems. 2nd? It has open wifi...OPEN WIFI! Which means ANYONE with this app can tune in to your camera. More on this in a bit. 3rd? For no reason, about once every other day, the camera will just drop out/read as "Offline". I cant sneak into her room to turn it off and back on to reset it, because when you do, when it finishes re-booting, it yells very loudly "READY FOR CONNECTION'!!!!! LOUDLY! So, you either tough it out for the night with no baby monitor, or scare the *&%# out of her to reboot. 4th? The battery lasts for 30 to 45 minutes while in use, unplugged. 5th? The tablet volume is pretty low. I sleep with a fairly quiet fan in our room and with it running, you cant hear the baby monitor really at all. My daughter has to get pretty loud for the volume to register. 6th? We keep her camera high up on a bookshelf in order to look down into her bed to see if her eyes are open or if she is sleeping. The camera wont angle down hardly at all.I have to use two wedge cards to tilt the camera down at about a 30 degree angle so we can see her. It does NOT come with any way to mount this other than to just sit it down on something. 7th? There are no programmable camera positions. Meaning, if you want to see her bed, you have to gingerly maneuver the camera via a swipe, which would be that big a deal except that swiped aren't consistent. A small sweep can be HUGE and a large swipe can be non-existent. I wanted to program her bed as position 1, her closet as position 2, her dresser as position 3 and so on. Its not possible with this tablet and the touch sensitivity of the tablet cant be adjusted. 8th? It came with only a set-up manual, not a user manual. Not even an icon guide of "How to's". So, with my concerns before I decided to keep this or not, I sent them my concerns. When I finally got in touch with the manufacturer/company with my concerns, here was the response I received about 48 hours later....this is a copy and paste, I am not re-typing this for them. Message received as follows...."Thank you for your response.The first question: there is open wireless to facilitate the direct use of mobile app; second problem: straight line, as long as other people have installed the app software, as long as the ID number found at the bottom of the camera, and within a certain distance ) Can be added to watch. Out of range, even if added, the screen will stop. The third question, the level of rotation angle 355, 90 vertical rotation, almost every corner can be seen, depending on the manual; fourth question: the camera has automatic rotation function, click the rotation icon to run, exit the icon is Manual rotation.The fifth question: the sound is weak, you can adjust the tablet volume keys or add external speakers, there is no other way; Sixth Problem: Tablet touch sensitivity adjustment, there is no corresponding button adjustment, because the firmware has been fixed. The seventh question, can only be used to use DT APP, in fact, there is another, is to use the public version of APP is still cloud, behind the kind of customer does not provide security privacy issues. Eighth question, your own mobile phone scan with the apple to see if it is the same. If that's the same, that's not wrong.If more details, you can look at the userl manuel.If any other questions, please feel free to get back to us.Sincerelycs@tabletexpress.com" ....end message.So, needless to say, I am returning this. We have another camera(we'll call it Hans) that works with our phones, ONLY. But, we wanted to try this camera(Dragon Touch) because it comes with a tablet monitor. We wanted it because with a baby sitter, they would have to download the app for the other camera in order to monitor her on their phone. That could be a hassle, hence the wanting of a system with a monitor. The other camera(Hans) has a clearer picture and because it comes with a mount, we can see EVERY FOOT of her whole entire room. The (Hans) app also has the preset room position buttons and the camera swipe response is exact and super fast. The Dragon Touch night vision doesn't compare, and it clicks in and out too often by itself unless the room is COMPLETELY dark.(We have a night-lite in there) This system only has a year warranty. The other camera we were testing has a lifetime warranty, although it doesn't come with a monitor.The cool things about the Dragon Touch? The monitor comes with a cool kick-stand case for the tablet.The camera comes with an on/off button. That's about it.The (Hans) is a much better camera and the app is much better as well...it just doesn't come with a monitor.
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on January 9, 2018
Reviewed in the United States on December 23, 2017
Reviewed in the United States on January 3, 2018
"Thank you for your response.
The first question: there is open wireless to facilitate the direct use of mobile app; second problem: straight line, as long as other people have installed the app software, as long as the ID number found at the bottom of the camera, and within a certain distance ) Can be added to watch. Out of range, even if added, the screen will stop. The third question, the level of rotation angle 355, 90 vertical rotation, almost every corner can be seen, depending on the manual; fourth question: the camera has automatic rotation function, click the rotation icon to run, exit the icon is Manual rotation.
The fifth question: the sound is weak, you can adjust the tablet volume keys or add external speakers, there is no other way; Sixth Problem: Tablet touch sensitivity adjustment, there is no corresponding button adjustment, because the firmware has been fixed. The seventh question, can only be used to use DT APP, in fact, there is another, is to use the public version of APP is still cloud, behind the kind of customer does not provide security privacy issues. Eighth question, your own mobile phone scan with the apple to see if it is the same. If that's the same, that's not wrong.
If more details, you can look at the userl manuel.
If any other questions, please feel free to get back to us.
Sincerely
cs@tabletexpress.com" ....end message.
So, needless to say, I am returning this. We have another camera(we'll call it Hans) that works with our phones, ONLY. But, we wanted to try this camera(Dragon Touch) because it comes with a tablet monitor. We wanted it because with a baby sitter, they would have to download the app for the other camera in order to monitor her on their phone. That could be a hassle, hence the wanting of a system with a monitor. The other camera(Hans) has a clearer picture and because it comes with a mount, we can see EVERY FOOT of her whole entire room. The (Hans) app also has the preset room position buttons and the camera swipe response is exact and super fast. The Dragon Touch night vision doesn't compare, and it clicks in and out too often by itself unless the room is COMPLETELY dark.(We have a night-lite in there) This system only has a year warranty. The other camera we were testing has a lifetime warranty, although it doesn't come with a monitor.
The cool things about the Dragon Touch? The monitor comes with a cool kick-stand case for the tablet.The camera comes with an on/off button. That's about it.
The (Hans) is a much better camera and the app is much better as well...it just doesn't come with a monitor.
Be very cautious about these 5 star reviews. Im a concerned dad, my review is the one I would like to have read...
Reviewed in the United States on January 3, 2018
First of all, they are giving away SD cards for positive reviews, so keep that in mind while reading the reviews. As a new dad, its important for my sake and hers, to be able to see if she's asleep and when and to know how cold/warm it is in her room. And, if she gets out of bed, is she still safe. Although, this camera and tablet will help me do all of that(loosely), I cant trust this product. My first issue? This camera is not "easy" to set up. Can be done, just not as easy as it seems. 2nd? It has open wifi...OPEN WIFI! Which means ANYONE with this app can tune in to your camera. More on this in a bit. 3rd? For no reason, about once every other day, the camera will just drop out/read as "Offline". I cant sneak into her room to turn it off and back on to reset it, because when you do, when it finishes re-booting, it yells very loudly "READY FOR CONNECTION'!!!!! LOUDLY! So, you either tough it out for the night with no baby monitor, or scare the *&%# out of her to reboot. 4th? The battery lasts for 30 to 45 minutes while in use, unplugged. 5th? The tablet volume is pretty low. I sleep with a fairly quiet fan in our room and with it running, you cant hear the baby monitor really at all. My daughter has to get pretty loud for the volume to register. 6th? We keep her camera high up on a bookshelf in order to look down into her bed to see if her eyes are open or if she is sleeping. The camera wont angle down hardly at all.I have to use two wedge cards to tilt the camera down at about a 30 degree angle so we can see her. It does NOT come with any way to mount this other than to just sit it down on something. 7th? There are no programmable camera positions. Meaning, if you want to see her bed, you have to gingerly maneuver the camera via a swipe, which would be that big a deal except that swiped aren't consistent. A small sweep can be HUGE and a large swipe can be non-existent. I wanted to program her bed as position 1, her closet as position 2, her dresser as position 3 and so on. Its not possible with this tablet and the touch sensitivity of the tablet cant be adjusted. 8th? It came with only a set-up manual, not a user manual. Not even an icon guide of "How to's". So, with my concerns before I decided to keep this or not, I sent them my concerns. When I finally got in touch with the manufacturer/company with my concerns, here was the response I received about 48 hours later....this is a copy and paste, I am not re-typing this for them. Message received as follows....Reviewed in the United States on January 3, 2018
"Thank you for your response.
The first question: there is open wireless to facilitate the direct use of mobile app; second problem: straight line, as long as other people have installed the app software, as long as the ID number found at the bottom of the camera, and within a certain distance ) Can be added to watch. Out of range, even if added, the screen will stop. The third question, the level of rotation angle 355, 90 vertical rotation, almost every corner can be seen, depending on the manual; fourth question: the camera has automatic rotation function, click the rotation icon to run, exit the icon is Manual rotation.
The fifth question: the sound is weak, you can adjust the tablet volume keys or add external speakers, there is no other way; Sixth Problem: Tablet touch sensitivity adjustment, there is no corresponding button adjustment, because the firmware has been fixed. The seventh question, can only be used to use DT APP, in fact, there is another, is to use the public version of APP is still cloud, behind the kind of customer does not provide security privacy issues. Eighth question, your own mobile phone scan with the apple to see if it is the same. If that's the same, that's not wrong.
If more details, you can look at the userl manuel.
If any other questions, please feel free to get back to us.
Sincerely
cs@tabletexpress.com" ....end message.
So, needless to say, I am returning this. We have another camera(we'll call it Hans) that works with our phones, ONLY. But, we wanted to try this camera(Dragon Touch) because it comes with a tablet monitor. We wanted it because with a baby sitter, they would have to download the app for the other camera in order to monitor her on their phone. That could be a hassle, hence the wanting of a system with a monitor. The other camera(Hans) has a clearer picture and because it comes with a mount, we can see EVERY FOOT of her whole entire room. The (Hans) app also has the preset room position buttons and the camera swipe response is exact and super fast. The Dragon Touch night vision doesn't compare, and it clicks in and out too often by itself unless the room is COMPLETELY dark.(We have a night-lite in there) This system only has a year warranty. The other camera we were testing has a lifetime warranty, although it doesn't come with a monitor.
The cool things about the Dragon Touch? The monitor comes with a cool kick-stand case for the tablet.The camera comes with an on/off button. That's about it.
The (Hans) is a much better camera and the app is much better as well...it just doesn't come with a monitor.
Images in this review
Reviewed in the United States on January 16, 2018
