Ok, this is a hard review for me to write, but an important one in the sense that I hope it will improve the product. I took a risk buying it, because all the reviews were 5 star unverified purchases. I'm a real purchase, and I paid full price. Ok then. So the product arrived quickly and I was super happy that it was a lightweight box. It took just a few minutes to assemble. It's shockingly uncomplicated with essentially just one mechanical part, which is the winding mechanism which moves the dirty paper along the roll. So far, so good. My dog is a super smart, fastidious shiba inu, so took to it immediately. Also, good. Up to this point it is a 6 star rating! I love the design, the ease of setup, and the price was in range. BUT, I have the same complaint that others have. The paper is just not absorbent. I understand that there may be issues with creating bulk but they need to do something about the lack of moisture absorbance. My dog is a 15 pound, petite female shiba. She urinates in the center of the pad, but the urine inevitably runs off the side, and also on to her paws, which she hates. With the quilted wee wee pads, it sucks in the liquid before it can migrate. Maybe a different style plastic backing or quilting is in order, or just a thicker pad. Alternatively an edge guard to keep moisture on the platform could work. I think this can be resolved! For now, I put a wee wee on the side which catches the moisture. This defeats the purpose a bit, but it is still functional for gathering waste #2. If a new style pad comes out to manage this situation, I will revise my review to a 5 star, as the potential is 100% there. I appreciate the hard work the developer has put into the product and hope he keeps working to improve it.
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JULY 2018 UPDATE
Brillant pad wrote me to let me know that the pads are improved, and yes, I have noticed, they are! No more spill over, so we are moving in the right direction. The machine is not perfect. There are sometimes automated rolling snafus where the light goes red, but I just reset, and it's fine. This is rare, and not bothersome to me, given the benifits of the machine.
I want to add that this has been a bit lifechanging. I have an elderly dog, and have had to move several times in the past year, which has been beyond stressful for all. The consistency of having Brilliant Pad in the home allowed me to deal with being away from the house for longer periods to deal with moving logistics, and having my shiba go to the pad freely, as needed. She never has to hold her urine and goes many times a day, improving her quality of life. I am fully convinced she will live a longer, healthier life being able to go on demand. I now walk her for fun, when she is up for it. No more rainy walks, walks in 100 degrees, or walking through painful salt ice on the sidewalks.
One thing that I have found super helpful is to put plants all around the unit, to make it "outdoorsey." This also helps the dog hit the target and not go off the side, providing a "boundary" of sorts. You can just get potted plants at your local grocery store, which work just fine. Just make sure they are pet-safe. Putting potted grasses around is also helpful. A decorative tall grass varietal seems to work best. This also helps with odor, and hides the pad. Just make sure there is enough room for pup to enter/exit without knocking them over.
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Reviews with images
My Maltese puppies and dogs LOVE the BrilliantPad Self-Cleaning potty
I purchased one of these for my dogs and puppies. The puppies LOVED it and started out playing on it and taking all of their toys and blankets up on the BrilliantPad Self-Cleaning potty! It took them a little time to learn how to use it properly (and no longer put their toys and blankets on it). The puppies learned fastest, and the adult dogs started using it too after watching the puppies! Monkey see, Monkey do.... I was amazed that it was the puppies that led the way for the older dogs. It has worked great for me and my dogs.In reading some of the other reviews of owners of BrilliantPad, I came across one where the dog had been electrocuted, which was very sad. When I am out, I remove the electric cord. The pad won't move while I am gone, but at least my dogs will be safe. When I am home, I put the used tubes from the BrilliantPad (after the roll has been used up) on the cord and tape over the end of cord attached to the BrilliantPad to protect my dogs from electrocution. Some dogs will be more destructive than others, so you really need to know your dogs and what they might do when no one is watching! My dogs are all Maltese dogs, so they are small.
Top reviews from the United States
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Reviewed in the United States on January 18, 2018
Reviewed in the United States on January 20, 2018
Reviewed in the United States on January 9, 2018
I really wanted this product to work. My 2 Chihuahuas tore up the paper. I wish the pad was more tight and secure. My dogs are both 3 pounds each. I used a training pad before and they did not tear it up. I'm going to return this item. If the paper was more tight and secure it would have been great. I don't mind the price of the rolls but when my dogs tear it up, it can become pricey. Hopefully in the future they come out with a more secure roll.
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Reviewed in the United States on January 22, 2018
In reading some of the other reviews of owners of BrilliantPad, I came across one where the dog had been electrocuted, which was very sad. When I am out, I remove the electric cord. The pad won't move while I am gone, but at least my dogs will be safe. When I am home, I put the used tubes from the BrilliantPad (after the roll has been used up) on the cord and tape over the end of cord attached to the BrilliantPad to protect my dogs from electrocution. Some dogs will be more destructive than others, so you really need to know your dogs and what they might do when no one is watching! My dogs are all Maltese dogs, so they are small.
My Maltese puppies and dogs LOVE the BrilliantPad Self-Cleaning potty
Reviewed in the United States on January 22, 2018
I purchased one of these for my dogs and puppies. The puppies LOVED it and started out playing on it and taking all of their toys and blankets up on the BrilliantPad Self-Cleaning potty! It took them a little time to learn how to use it properly (and no longer put their toys and blankets on it). The puppies learned fastest, and the adult dogs started using it too after watching the puppies! Monkey see, Monkey do.... I was amazed that it was the puppies that led the way for the older dogs. It has worked great for me and my dogs.Reviewed in the United States on January 22, 2018
In reading some of the other reviews of owners of BrilliantPad, I came across one where the dog had been electrocuted, which was very sad. When I am out, I remove the electric cord. The pad won't move while I am gone, but at least my dogs will be safe. When I am home, I put the used tubes from the BrilliantPad (after the roll has been used up) on the cord and tape over the end of cord attached to the BrilliantPad to protect my dogs from electrocution. Some dogs will be more destructive than others, so you really need to know your dogs and what they might do when no one is watching! My dogs are all Maltese dogs, so they are small.
Images in this review
Reviewed in the United States on January 1, 2018
