Top critical review
1.0 out of 5 starsThis item has one huge flaw - not safe in my opinion.
Reviewed in the United States on June 8, 2017
I wanted to like this. It is trim, turns on a dime, is light and can fold up and transport easily.
However, the locking brakes do not work. Let me elaborate - they work out of the box, but are stiff. Within a week, the locking mechanism gets to the point where you can't make it lock at all. I am not the user, I am a decently strong adult male, and I cannot get it to lock. The elderly user of this walker has no chance of making it lock.
This is NOT a one time problem. I got a second one of these after the first one failed, and the second one failed in EXACTLY the same way. Loosening the brakes does not help - I loosened to the point where the braking mechanism did not even make contact with the wheel any more and the locking mechanism was still impossible to engage.
An added not so nice problem with this item is even though your order list tells you the date by which you may return it, if you click on "return item", you will discover that the item is not eligible for return. I am happy with how Amazon handled it in the end, but this was a not so nice surprise on top of receiving a lemon walker.
Bottom line - if you don't need locking brakes, then this is actually a pretty good walker for the reasons mentioned at the top of this review. But if you need the brakes, then look elsewhere.
The company making these has either had a recent problem with the locking portion of the braking mechanisms, or there is a very serious design flaw. Either way, I cannot recommend this item.
