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Extraordinary Experiences: What Great Retail and Restaurant Brands Do Kindle Edition

3.9 3.9 out of 5 stars 45 ratings

Product details

  • ASIN ‏ : ‎ B016NO07E0
  • Publisher ‏ : ‎ Denise Lee Yohn, Inc. (November 2, 2015)
  • Publication date ‏ : ‎ November 2, 2015
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 1959 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Sticky notes ‏ : ‎ On Kindle Scribe
  • Print length ‏ : ‎ 124 pages
  • Customer Reviews:
    3.9 3.9 out of 5 stars 45 ratings

About the author

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Denise Lee Yohn
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Denise Lee Yohn is the go-to expert on brand-building for national media outlets, an in-demand speaker and consultant, and an influential writer.

Denise is the author of the bestselling book What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest (Jossey-Bass), the e-book Extraordinary Experiences: What Great Retail and Restaurant Brands Do, and the highly anticipated upcoming book FUSION: How Integrating Brand and Culture Powers the World's Greatest Companies (Nicholas Brealey, an imprint of Hachette Book Group, March, 2018.)

News media including FOX Business TV, CNBC, The Wall Street Journal, and The New York Times call on Denise when they want an expert point-of-view on hot business issues. The Marketing Executives Networking Group (MENG) named her blog as one of the "Top 20 Marketing Blogs that Executives Actually Read."

Denise enjoys challenging readers to think differently about brand-building in her regular contributions to Harvard Business Review and Forbes, and has been a sought-after writer for publications including Fast Company, Entrepreneur, Knowledge@Wharton, ChangeThis, Seeking Alpha, QSR Magazine, among others.

With her expertise and inspiring approach, Denise has become an in-demand keynote speaker. She has addressed business leaders around the world, including The Art of Marketing in Toronto, EXPO Marketing in Bogota, Colombia, and Entrepreneurs' Organization in Australia.

Denise initially cultivated her brand-building approaches through several high-level positions in advertising and client-side marketing. She served as lead strategist at advertising agencies for Burger King and Land Rover and as the marketing leader and analyst for Jack in the Box restaurants and Spiegel catalogs. Denise went on to head Sony Electronic Inc.’s first ever brand office, where she was the vice president/general manager of brand and strategy and garnered major corporate awards. Consulting clients have included Target, Oakley, Dunkin' Donuts, and other leading companies.

Learn more about Denise at http://deniseleeyohn.com

PRAISE FOR DENISE AND HER BOOKS

Denise Lee Yohn hit a home run with her first book, What Great Brands Do. Now she's written FUSION and it is just as provocative. Denise proves beyond a shadow of a doubt that great companies are powered by brand-culture fusion. I highly recommend this book! -- Ken Blanchard, coauthor of The New One Minute Manager® and coeditor of Servant Leadership in Action

Denise Lee Yohn's FUSION should be on every business leader's reading list this year. It provides the much-needed antidote to the culture and leadership crisis corporate America is experiencing. -- Marshall Goldsmith – The Thinkers 50 #1 Leadership Thinker in the World

Every leader—from CEOs and CMOs to start-up entrepreneurs—will find Denise's seven brand building principles inspirational and immediately useful. I wish Denise had written What Great Brands Do five years earlier—I would have made it required reading for all P&G brand builders! -- jim Stengel, former global marketing officer, P&G, and author, Grow

Yohn, a branding consultant and speaker, with an all-star client list that includes Sony, Frito-Lay, and Burger King, knows exactly what it takes to raise a brand to the top and keep it there. Here she shares techniques that can elevate a brand to icon status… Yohn’s book is helpful reading for executives and managers at all levels, and it will guide the next generation of great brands. -- Publishers Weekly review

"Best speaker of the day...a fresh perspective." -- Mike Fox Director, Global Vertical Marketing, Facebook

Denise did an amazing job at sharing with our Leadership Team her thoughtful, effective and simple approach on how best to connect Employee and Customer Experiences for companies to sustain growth over time. Her authentic communication style and connection with the audience was immediate and she captivated their attention for the entire duration of her presentation. We consider her as one of the best experts in this domain." -- Geneviève Fortier, SVP Human Resources and Public Affairs, McKesson Canada

“Denise has brought fresh thinking and insights to the challenge of re-energizing our brand and helping us differentiate in a sea of fast food sameness. She contributes a unique combination of smart analysis, category expertise, and an energizing work style.” -- Terri Funk Graham

Senior Vice President and Chief Marketing Officer, Jack in the Box

"Denise Yohn is that special combination of cool and professional. Our readers love the real-world advice she offers. Her focus on innovative marketing tactics that deliver real ROI is a breath of fresh air." -- Blair Chancey, Editorial Director, Food News Media

Customer reviews

3.9 out of 5 stars
3.9 out of 5
45 global ratings

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