Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Wow what an awesome product! This Chi flat iron makes miracles in my hair! The color is bright turqouise with sparcles but you can't really tell in the picture, its really pretty. The spray works perfectly and the iron is the best iron I have ever used. Leaves my hair soft and straight in minutes.
Works really well for my hair (semi-thick, long, wavy hair), but my hair ALWAYS gets caught in the little crevices in the plates and breaks the strand/pulls on it, and then it's difficult to actually get the hair out of the plate. Some of the rhinestones have also fallen off the "CHI" logo which is disappointing. The biggest downside is that there is no fail-safe/auto-off timer in case you were to ever unfortunately forget to turn it off. Big safety hazard. The Chi spray that came with it also basically sucks. It doesn't do anything for the styling of my hair other than give the straightener something else to burn rather than directly burning my hair. It gets really sticky and makes my hair more oily than normal within a day.
This vendor sent me a broken product. Then would not contact me until I filed a formal complaint with amazon. In addition, after I returned the product it took several weeks and several emails to get my refund. Horrible service. Will never order form them again
I've had this baby for over three years. STILL GOING STRONG! Best thing about this product is how versatile it really is! I use it as a hair curler AND straightener. Here's to three more years for this CHI!
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